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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Arrived early Saturday morning for a small knee operation. Taken to my room by a lovely friendly porter. Was invited immediately by catering to make a choice of food from an excellent menu. Then seen by nurses, anaesthetist, surgeon, who all explained exactly what was going to happen, in a relaxing manner, giving me complete confidence in their care. I was soon taken to theatre by the lovely chatty nurse & porter, that had been with me from my arrival. They obviously had a happy working relationship, including me in their chat to make me feel more relaxed. The anaesthetist was lovely, chatting about Christmas whilst calmly letting me drift into sleep. I woke up feeling well & refreshed, taken back to my room for a cuppa & delicious sandwich. The nurses continued their careful monitoring of me & I was soon seen by the physiotherapist who explained about the importance of my post-exercise sheet & use of crutches. Then a visit by Mr Slack, my amazing surgeon that had previously done my hip replacement, who explained what he’d done, that all had gone well, discharging me to go home & it’s only early afternoon. My painkillers arrive, my home instruction booklet is completed, I can go home. What fantastic care from all the staff & medical team, many thanks to you all.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I am at Kingsbridge Hospital for partial knee replacement surgery. Surgical Ward 1 - 28/11/2025. I am writing to express my deepest and sincere thanks for the outstanding care I am receiving during my stay at Kingsbridge Hospital, Ballykelly. The professionalism and kindness I am receiving during my care is outstanding. Sarah, Kerry, Laura & Kim (night staff) from Ward 1 have all been wonderful, nothing was any trouble and I want to thank them for going above and beyond to ensure my well being. Unfortunately, I can’t remember all the names of the staff on ward 1 when I booked in, but again these staff were amazing (Keavsa/luke). I have felt very at ease during my stay and that has come across naturally from you all. You deserve recognition for all your hard work and care you have provided. Please convey my heartfelt thanks to all the staff involved in my care, including the doctors Mr Acton, Dr Brian OG McLary and their team who showed exceptional expertise. Not forgetting the physio. (Fiona)? A big heartfelt thank you to you all. Joanne K

Colicci Aesthetics

Cosmetic (Aesthetic) Medicine

Giacinto is by far one of London's most skilled aesthetic nurse practitioners. Having worked for a group of plastic surgeons in the past, I received my 1st ever botox & fillers treatment on my 50th b'day from a leading Consultant, Plastic & Reconstructive Surgeon, Ms Effie Katsarma. After I left the hospital/ industry, I was eager to find an aesthetic nurse practitioner who could maintain her high standard of work. My research eventually led me to Giacinto. I'm particularly fussy & wanted a medically qualified & skillful aesthetic nurse with a keen, creative eye. I knew instantly Giacinto was exceptional. He has been maintaining my ongoing botox requirements for approx the past 7/8 yrs. I've also recently had profilio & fillers for the 1st time at his Harley St practice. He never tries to upsell, is highly knowledgeable & always achieves a fantastic aesthetic result (no bruising!). He is an absolute pleasure to deal with, I trust him implicitly & wouldn't dream of going to anyone else... I highly recommend him.

Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

The assessment visit was fine in that I walked away with a clear diagnosis and a plan, but the experience was a little hectic due to cleaners coming in to prepare for the next appointment while we were still there, and the dr needing to take urgent calls as she was on duty at the time. The team I speak with are all very friendly but there seems to be a disconnect between the information exchanged on emails and whatsapp. I feel this may have led to a delay in starting treatment. Again, it's fine because I got it in the end, but there may be some part of the process/line of communication that needs review/improving. My initial virtual visit was at risk of being cancelled due to where I was having the call from. Thankfully, the doctor was able to accommodate another slot on the same day. I noticed that there is now a clear statement on the booking confirmation re: need to be in a private space for virtual calls, which is good.

Thornbury Radiosurgery - Gamma Knife Centre

Neurology, Neurosurgery, + 1 more

My experience has been outstanding. From the first phone call to leaving the thornbury hospital. Hannah the centre manager and Farqi treated me amazingly. I felt safe in the cleanest, calmest environment. The information I received was top notch and I have never experienced such kindness to me. Dr Ibrahim was very kind and I felt that someone was finally listening to me after many months. The staff at the Royal Hallamshire, particularly Nancy and Lisa also went the extra mile and again were very kind. We travelled from East Yorkshire and therefore accommodation was arranged for us by Elaine which was very much appreciated. I WISH THIS MESSAGE TO BE AVAILABLE TO THE HOSPITAL MANAGERS. Janine RN

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

The most stressful and frustrating part of using RTN services is the lack of communication and poor response times. I have used RTN both via the right to choose path and for a private assessment. You would expect the private service to be quicker and have better communication but this has not been my experience. It is impossible to get hold of anybody. I have sent multiple emails and left voicemail but there is no sense of urgency in responding and waiting times are long. You don't even receive an acknowledgement or holding email to manage expectations. Some very basic and easy changes could be made to make the customer experience so much better.

Mr Iain Macleod

Orthopaedic Surgeon

I recently visited for a steroid injection in my shoulder, and the procedure worked exactly as the Mr Macleod explained. It has been both therapeutic and diagnostic, giving me much clearer insight into my condition as well as meaningful relief. The only reason for giving 4 stars instead of 5 is that this was a relatively minor procedure. I’m sure if I were to undergo surgery and receive the same level of care, it would easily be a 5 star experience. Overall, very professional, reassuring, and effective care.

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I would very highly recommend the Clayton ward. We have had two babies there and were really well looked after by kind, happy staff (doctors, midwives, assistants, catering and reception) who taught us a huge amount about how to care for a newborn. Having access to 121 support from midwives anytime day or night is just invaluable. The food was very good (for hospital food) and we genuinely looked forward to it each day - it really helped us recover as sleep deprived parents.

Miss Alison Carter

ENT Surgeon

Amazing doctor, she is very professional, very compassionate and very personable. She makes you very comfortable with everything and discusses everything about the operation. My daughter loved her and was very happy to see her perform her operation. Very friendly and very knowledgeable. She checked on my daughter before and after the operation several times. Would recommend her very highly. Amazing amazing amazing. Thank you Dr Alison it was a pleasure!

Dr Fariborz Neirami

Pain Management Specialist

From the first day of my first visit at the Sloane Hospital with Dr. Fariborz Neirami - everything just goes down like. Clock works till today with my final reviews Dr. Fariborz explained in details of what he has derived from my MRI scan And what he will be able to do for my initial diagnosis Since the surgery he has performed all is well and No more pain medication Thank you for his expertise Would strongly recommend Dr, Fariborz

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The professionalism extended seamlessly to Spire Parkway Hospital, the entire team. Every member, nurses, clinical staff, and support personnel, was consistently kind, efficient, and supportive. On the day of my surgery, they created an environment where I felt safe, informed, and respected. Their coordination was flawless, and it was clear that they operate with mutual trust and a shared commitment to patient wellbeing. Thank you Sunita W.

Mr Sohail A Choksy

General Surgeon

Very thorough, didn't feel rushed at all. I just don't know what exactly he found, what it means, or what it could mean long term. I am assuming he'll explain thoroughly at my next appointment once he has the test results. Though I don't know what the test entails either. An advisory in the appointment letter for patients to wear shorts under their trousers would be beneficial for modestly, or the loan of a gown.

Dr Mitra Shahidi

Respiratory Doctor

I recently visited Dr Shahidi, and I couldn’t be happier with the care I received. She was patient, thorough, and really took the time to listen to my symptoms and concerns. The appointment never felt rushed, and I left feeling much more confident about managing my asthma. Highly recommended for anyone looking for a knowledgeable and compassionate asthma doctor.

I consulted Mr Fishman several months ago for tinnitus in one ear. He was outstanding - Mr Fishman has a rare gift of being supremely knowledgeable as well as extremely good at explaining things. Approachable and friendly. Mr Fishman is very thorough in examination, and also intelligent and insightful. You feel like you are in the best hands. Would highly recommend.

Ms Natasha Spiteri

Ophthalmologist

I had both eyes treated for cataracts so I had several visits. Every time I was treated with great friendliness and respect. Natasja performed an excellent operation , talking me through it all the time.The aftercare was the same,, careful and kind. I have nothing but praise for the whole experience. and the staff. Thank you all !! Elza V.

Mr Fadi Al-Fhaily

Obstetrician & Gynaecologist

I was recently admitted for a hysterectomy after being under the care of Mr Al-Fhaily for a number of years. Mr Al-Fhaily has been a total pleasure, throughout he has been extremely professional, supportive, polite and has a wonderful bedside manner. I feel I was extremely fortunate to be under Mr Al-Fhailys care.