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Dr. Gergana Peeva

Obstetrician & Gynaecologist

This review is 4 years later than it should be, because I only today came across the scan code to do a review. 4 years or 40 years, I will never forget the magnificent Dr Gergana Peeva who delivered our second and final child for our family. I had a very traumatic experience when I was forced into an elective c section at another hospital with our first child, the choice to have a natural birth was taken from me despite my having no medical issues but because I was an older mum, the Dr strongly advised it and as I didn’t know any better, i made the mistake of listening to the Dr. It took me many years to recover from the traumatic c section when induction failed. So second time around, I chose Homerton Hospital as I read many good things on the Care Commission website. When my waters broke, I made it clear at the hospital I wanted to have a natural birth, the difference it the nurses and Dr’s listened to me this time and this really made all the difference to me both mentally and emotionally. After 2 days and much helpful, caring and understanding dialogue between the Dr’s and myself, I agreed to a c section. But this time it was my decision and it was because I understood natural birth was not progressing which was harmful to the baby. Dr Peeva took me aside and gently explained things and we went through my concerns. The nurse who assisted, I can’t remember her name due to the years that have passed, I think her name was Genesis, was also wonderful in her care towards me. I was open to all staff on my previous traumatic c- section at the other hospital and they were willing to listen and their empathy made my second birth, albeit a c section again as I had not wanted, a much better and happier overall experience. When Dr Peeva held up our baby following delivery and imitated the scene from the lion king, it has etched in my mind and memory with deep fondness for her. I can and will never forget the kindness, professionalism and simply goodness of Dr Peeva, a wonderful and amazing human being regardless of her profession.

Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Nuffield Health Brentwood Hospital

Anaesthetics, Audiology, + 35 more

After I had my procedure and was in the room, I needed to use the toilet, but I was hooked up to a catheter. Therefore, I could not go unaided. I needed to use the toilet for a poo and was desperate to go. I used the call button and told the nurse, who said they would come back. I was left for 4 hours in agony. I was really anxious as I had been told I was not to strain, and I was doing all I could to not mess myself. This left me really upset and agitated. I did not feel cared for at that time. The breakfast was very poor and not at all palatable. The fact that you could not get in the lift without someone tapping you in is ridiculous, as you then have to search for someone to assist. Also, when I subsequently came back for my catheter removal. There were no disabled parking spaces at the front, so I had to come in the back. I was told I needed to go to the ward. So I made my way to the lift and was very dizzy and weak. My wife left me at the lift to go to the front to sign me in, and the receptionist could not have been more unhelpful and stroppy. My wife then took me up in the lift, only to be told that they would not see me until she had gone back down to the reception. The other receptionist then signed me in and was pleasant, unlike the other receptionist. Sadly, small things let you down. But when you are a patient, you feel very vulnerable, and the lack of professionalism from a member of the team makes a big impact.

Mr Christopher Hoo

Plastic Surgeon

I had done lot of research prior to my initial consultation, upon meeting Mr Hoo, I knew that Mr Hoo would be my surgeon of choice. Mr Hoo answered all of my questions, showed me before and after photos of previous surgeries and I felt reassured with my decision. I meet with Pauline (Mr Hoo’s nurse) who answered any further questions and discussed post operative restrictions etc with me. On the morning of the surgery, I met with Mr Hoo to answer any questions and complete markings. I was not nervous at all as I felt in very safe hands. Mr Hoo’s professionalism and caring nature was evident from the onset which I feel contributed to my calmness pre theatre. Mr Hoo came to see me post surgery and to answer any further questions. From my initial meeting I knew that I would be in safe hands, I would highly recommend Mr Hoo.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

I am currently 6wks PO from having BA with Mr Apostolou. I cannot recommend him enough. Mr Apostolou was very professional and reassured any uncertainties I may have had. I am very happy with the results and I have not had any problems whatsoever. My very short stay at Nuffield Hospital was very pleasant and I was very well cared for, even after surgery with routine check ups. I will certainly be recommending Mr Apostolou to friends who I know are considering the same surgery.

Living Mind

Psychiatry

Living Mind provides a very high standard of care for ADHD treatment. The overall process was well organised, professional, and efficient, from initial assessment through to ongoing support. Communication was clear and timely, and the approach felt structured while still being personalised. The quality of care has had a clear positive impact on my daily functioning, and I would confidently recommend the clinic to others seeking specialist ADHD support.

Mr Rhys Thomas

General Surgeon

Mr Rhys Thomas is a professional who is at the top of his game. i chose him after researching, and i was not disappointed. After he reviewed the results of the ultrasound, he physically examined me to assure himself of the findings. We discussed the options, and both agreed that a repair of my hernia would be the best course of action. The operation took place a few weeks later and was a success.

Professor Steven Brown

General Surgeon

Professor Steven Brown and his entire team have been absolutely amazing. So very kind, caring and really patient with me which has been especially important as I suffer with severe medical anxiety. I have received excellent treatment and care very quickly, therefore I cannot thank you and the team enough for everything you have done to help me so far. A million thanks!!

Deanbrook Practice

General Practice (GP)

I saw the GP within an hour of calling. GP was friendly, confident and extremely competent. I was able to discuss the medication options and I felt part of the process in a very positive way. I cannot recommend the Practice highly enough. Within 2 hours of seeing GP, collecting the prescription and taking it I felt relief and felt on the road to recovery. Thank you

Dr Jonathan R Richard Katz

Diabetes & Endocrinology Specialist

I am the Mother of a 44 year old autistic learning disabled man. I have complete confidence in the care my son receives from Dr Katz. Dr Katz has investigated any affects Simon may be experiencing from his medication. He has also addressed Simon’s weight problem with a very positive outcome. I am delighted with the care my son receives from Dr Katz.

Mr Seb Sturridge

Orthopaedic Surgeon

Seb Sturridge is very approachable and caring in his manner. He explains everything very clearly so you understand what’s involved in the procedure and the rehab after. I wouldn’t hesitate to recommend him as a surgeon as he has now done both hip replacements for me and my recovery has been a great success and very quick!

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Mr Paul Whittingham-Jones

Orthopaedic Surgeon

Paul has a friendly manner about him that you cannot help but warm to. He listens to you and explains things simply and clearly. You feel relaxed and welcomed, he has a genuine interest in your wellbeing. The private hospital is genuinely efficient and well run, all the staff are friendly and supportive.

Mr Tarek ElGamal

Orthopaedic Surgeon

I was made to feel understood & reassured at every step of the way. No question or worry was too small for Mr ElGamal and his team. Both pre & post surgery the care has been excellent. I’m so pleased at the speed of my recovery with thanks to the excellent surgery & post op support.

Nuffield Health Woking Hospital

It was an excellent experience with Prof Imam. From start to finish all were great. Everyone was very friendly. There were always someone in the room. I was fully informed. A high level of care. Excellent. All 5s. No concerns. Loved everyone was brilliant. Would recommend.

Quality Dental : Horsham

Dentistry

Accommodated me with an appointment at short notice after my crown fell out. My dentist was on holiday but another dentist (apologies not sure if his name) saw me and secured the crown back in although I was told it may not last and would probably need further attention.