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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Wessex Cardiology

Cardiology

Recently wanted an MOT to check that my heart was all fine due to having a HA at a young age. I had an ECG and a Stress Echogram procedure prior to my consultation with Mr Wilkinson. I requested to see Mr Wilkinson, as it was him who performed emergency stent procedures on me 14 years ago, and it was really great to see him again after all these years. Mr Wilkinson is top of his field and a very lovely guy. The nurse who performed my tests was really professional and friendly and very helpful. My consultation went very well and put my mind at ease. I went private as I wanted some Piece of mind and the NHS only deal with reactive situations (IE heart attack) and are not interested in supporting people years after treatments unless you have a serious issue. I can 100% recommend anyone looking to book private consultation / tests via Spite hospital. I only have one major gripe… they no longer, and for some time do not take a credit card payment (no longer use a card machine) the reasons were explained, as you can only do a BACS transfer now. I find this very unhelpful and this should be reinstated. If you have lots of spare cash around to complicate then this will not be a problem for you, but for people who use this service and it’s an extra expense, it’s more difficult. I would use Spite more if a credit card service was available.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

I had a wonderful experience at this aesthetic clinic and couldn’t be happier with the results. From the moment I walked in, the clinic felt clean, calm, and very professional. The staff were welcoming, kind, and made me feel completely at ease. The practitioner took time to really listen to what I wanted, explained everything clearly, and never rushed the consultation. I felt genuinely cared for, not upsold or pressured. The treatment itself was smooth and comfortable, and the attention to detail was impressive. The results look incredibly natural: refreshed, not “done.” Exactly what I was hoping for. I also appreciated the aftercare advice and follow-up, which showed a high level of professionalism. I would absolutely recommend this clinic to anyone looking for safe, high-quality aesthetic treatments with a personal touch. I’ll definitely be coming back.

HCA Healthcare UK The Wellington Hospital

Neurology, Orthopaedic Surgery, + 10 more

My visit was entirely satisfactory. The staff were exceptionally friendly at all times and they seem to meet a lot of them. I was getting informed about what was going to happen to me at all times. The menu was amazing and the whole place seem to be extremely efficiently run My only comment of an adverse nature would be that having been shown to a room on my arrival where my wife carefully unpacked all my belongings she she know sooner had left Than. I had to pack them all up again because I was being transferred to another room and then when I came out of the operating theatre before I went home, I had to wait three hours before I managed to get my belongings back again no book to read or iPad slightly frustrating but that was the only hiccup on an excellent visit.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

I had an outstanding experience at London Gynae on Harley Street. From the moment I arrived, the team was warm, professional, and incredibly reassuring. The clinic is spotless, beautifully organised, and has a calm atmosphere that immediately puts you at ease. My consultation was thorough and unrushed. Everything was explained clearly and compassionately, and I genuinely felt listened to. The level of expertise is exceptional, but what impressed me most was the kindness and care shown throughout the entire visit. It’s rare to find a clinic that balances world‑class medical knowledge with such personalised attention. I left feeling informed, supported, and very grateful. I highly recommend London Gynae to anyone looking for excellent women’s health care in London.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Experience OK but to have to travel 80 mile round trip with 24 hrs notice was stressful, for the pre-accessment which I had to ask for, as not arranged. If I had been told on the information letter that if I was taking antibiotics I would need to have 4 weeks clear before I could have my procedure, this would have prevented me from excepting the procedure date I had been given. Therefore would have given the date to someone else. I had two weeks notice of my procedure which is OK if all information had been given to me. Find the administration side lacking. Lovely staff. .

Mr Oliver Dean Stone

Orthopaedic Surgeon

I have had two consultations with Mr Stone so far which have been excellent. Mr Stone is thorough, professional and knowledgeable. He is very caring, patient and an extremely good communicator. I have also been impressed by his comprehensive follow up letters. It is extremely helpful to have the full picture in black and white so one is not relying on memory of all of those medical terms! I am hoping the steroid injections I have received will work wonders but if I do need an operation I have every confidence that Mr Stone will look after me extremely well.

Daleswood Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology

Fantastic service and advice. Honest, friendly and very helpful whilst being extremely professional. A really good range of options and products, expertly explained and administered. Dr Denton is not only a medical professional but a lovely, caring person dedicated to helping you look and feel better. Visiting Daleswood on many occasions has really helped me with my self-confidence, physical, and mental health. There is no hard sell, and Dr Denton will only recommend what is best for you, explaining the benefits and risks if there are any.

Mr Amir Sriemevan

Obstetrician & Gynaecologist

I had a consultation with Mr.Sriemevan and the appointment took place in a calm and professional environment. Mr.Sriemevan was attentive, listened carefully, and answered all of my questions. I felt comfortable and confident during the examination, which was very important to me. During the consultation, everything about my current condition was explained clearly, along with the possible next steps. I received useful advice and guidance that helped me better understand the situation and make an informed decision about my health.

Mr Damien Yeo

Ophthalmologist

Dr Yeo saw my daughter who is 10 and had been having severe headaches. I’d read that pressure in the brain could cause changes to your eyes and headaches so we sought his expert advice. He used the latest technology available to check that the pressure in her eyes was ok and this really put our minds at ease. Dr Yeo was very thorough and his manner put me and my daughter at ease. Would highly recommend seeing Dr Yeo and cannot thank him enough for the care my daughter received.

London Heart Centre

Cardiology

I had an excellent experience with London heart centre thanks to Stevie. She handled my call with such professionalism, empathy, and efficiency, making what was a very stressful time feel much easier. My appointment was booked quickly and smoothly and everything was clearly explained. Having dealt with many people across different clinics and British Airways, I can honestly say this was by far the best experience I’ve had. Outstanding service and genuine care given.

Dr Carla Plymen

Cardiologist

It was a phone appointment. As always Dr Plymen listened to what I had to say and explained recent results from a stress echo test. I always feel a part of the decision making with the medical advice given. Everything is always explained so I understand the options to keep treatment stable. Compassionate, kind, caring and very knowledgeable. I have complete trust in Dr Plymen and the heart failure team I see. Thank you.

Mr David George

Orthopaedic Surgeon

Every visit gave me confidence and reassurance after being very anxious. David is an extremely professional kind caring and talented surgeon. If it wasnt for him I don't think I would still suffering with trauma. He understood me and reacted accordingly for the best outcome if which I received. I can't thank him enough.

Dr James Uprichard

Haematologist

Dr James Uprichard has restored my confidence in Cleveland Clinic London. His approach was highly professional and extremely thorough, and he took the time to explain my ongoing medical issues in detail. I now believe there is a clear and achievable plan to address my longstanding problems.

Mr Callum Clark

Orthopaedic Surgeon

Mr Callum is a very interesting specialist. he was confident, responsive and helpful on all accounts. I have recommended him to several of my friends that are considering bunions operations etc.. He was simply delightful and totally reassuring of my issues.

Mr Sven Putnis

Orthopaedic Surgeon

Mr Putnis has a lovely approach my husband and I felt we could ask him anything and not feel undermined. He went in depth explaining the working of my knee. Absolutely lovely bedside manners. One of the best surgeons my husband and I have ever experienced.