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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Had an appointment for hip injections. I was seen on time. The consultant Mr Howell and radiologists Rachel and Natalie were all amazing. They were welcoming, friendly, professional and warm. They helped me to relax, feel comfortable, assured and confident. I have had the absolute pleasure of meeting many of the staff at St Hugh's and would recommend the hospital to anyone. The people are so genuine, lovely, human, friendly and professional. You are welcomed by the reception staff immediately upon arrival and the experience continues throughout. I appreciate that the staff work in a relatively calm setting, but they make the experience. This is a really well run hospital overseen by the director Ellen and her deputy Sarah. The consultants are of the highest quality. This is an amazing local resource which must be protected. The hospital undertake vital NHS work as well as private work. NHS pressures challenge the continued operation of St Hugh's, which would be a tragedy. Thanks and best wishes to everyone! Xx

Ms Rubina Rahman

Ophthalmologist

I first had a consultation with Ms Rahman in 2023 as I had significant floaters in my left eye that were causing problems, especially with night driving. After a thorough examination of my eyes, Ms Rahman explained the procedure that she would perform of a combined cataract and vitrectomy operation. Although a very daunting prospect, Ms Rahman's knowledge, experience and confidence put my mind at rest. She explained what would happen and the after care required. The operation was a success and after a follow up consultation, I was signed off. I recently returned to Ms Rahman for slight posterior capsular opacification which she sorted immediately with YAG laser treatment. I cannot recommend Ms Rahman highly enough. Not only is she highly skilled Consultant Opthamologist & Vitreoretinal Surgeon, she's a kind and considerate lady.

Professor Mike Thomson

Paediatrician

Our daughter was referred to Professor Mike and from the very first appointment we felt confident she was in excellent hands. He acted quickly, arranging a procedure straight away, which led to a prompt diagnosis and clear treatment plan. When it became clear that the initial treatment was not effective and her circumstances changed, Professor Thompson continued to be incredibly supportive and proactive, adjusting her care and ensuring she moved onto an alternative treatment approach. Throughout the entire process, he remained attentive, approachable, and kept in touch, making sure we were fully informed at every stage. He has a calm, friendly manner and always puts our daughter at ease. We couldn’t recommend Professor Mike Thompson highly enough and are extremely grateful for his dedication and care.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Hospital was lovely, clean and spotless and the day was well organised. Superb care from Dr Spalding, Nick Gilfillan, Neil (recovery nurse) and Emily (nurse from HCA) in particular. Facilities were great and check-in / admin was v smooth. From check in to check out I saw three different teams; nurses were very friendly and helpful although there was some confusion on instructions for the next few weeks (what to do what not to do). Physio Jess was excellent and kindly waited to see me after the end of her shift so I'd had something to eat (food had been delayed as there was some confusion as to whether I'd been out of of surgery or not). On the whole, brilliantly looked after.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I came in today for surgery feeling incredibly nervous after a bad experience on the NHS previously, all I can say is I am so impressed with how different the process has been with the team today. Everyone from reception to the nurses to the anesthesiologist and of course Mr Banwell were genuinely fantastic and I can’t thank them enough. No question or ask was too much, I truly felt genuine care and warmth from all the staff. They checked on me regularly, reassured me constantly. My pain has been managed incredibly well and Mr Banwell’s precision has most definitely aided this too. I can’t be more grateful for everyone that cared for me today, Thank you all so much.

Moorfields Private Eye Hospital

Ophthalmology

I have visited the Private Eye Hospital on many occasions(the last one on 8.1.26)and have always found all the staff to be very friendly but professional.The service I have received on each occasion has been of the highest order.I would particularly like to mention my eye Consultant Sharmina Khan.She is without doubt the “jewel in the crown”for the Hospital.Anything involving your eyes is incredibly stressful.Sharmina has an amazing ability to put you at your ease and feel confident everything will be fine which it has been.If you read this review and require advice in relation to your eyes then I would have no hesitation in recommending this Hospital

Mr Jason Ho

Ophthalmologist

I saw Mr Ho following some concerns I had with one of my eyes after cataract surgery carried out by a different surgeon. Mr Ho was very thorough in his approach and identified that I had some tears in my retina which needed repairing fairly urgently. He performed a vitrectomy (retina repair) the same day and following a few weeks recovery my eye is now fully healed. I can't recommend Mr Ho enough, his manner with patients is excellent, he fully informs you as to what he plans to do and why and his aftercare is excellent. I'm very glad I engaged him when I had a problem with my eye and wish I'd had him do the cataract surgery in the first place.

One Stop Healthcare

Anaesthetics, Audiology, + 47 more

On arrival the receptionist was really friendly. I checked my details then went for to see the consultant Mr Sherif (not sure on spelling) he was efficient and professional and his nurse was really friendly. Then the mammogram with a really lovely technician. She was friendly and gentle and told me what she was doing each and every step. Then a short wait of about 10 minutes and off to the ultrasound which was carried out by friendly and professional staff. Then my final stop back to see the consultant “the Sherif” ! Where he delivered the good news followed by some advice. What a super friendly and efficient service! Can’t fault it Xx

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

On arrival, and in good time, there was a huge que at the reception desk with only one member of staff trying to deal with patients. We waiting a very long time even to be acknowledged so, not wanting to be late for our appointment, we made our own way to the area A. We were then approached another member of staff in Area A who was able to give us the forms we should have received at reception. Knowing that a significant number of patients were due in the recetion should have been fully staffed with an expeditious way in processing through.

Mr John Bagley

General Surgeon

Mr Bagley stepped in after my previous consultant refused to attend. He hastily but professionally conducted my initial and confirmation appointments together and agreed to proceed with the planned surgery. I was very relieved. The surgery went well and all the staff involved were friendly and professional. I developed an infection after and had to see Mr Bagley twice but I was prescribed antibiotics and it cleared. At every step of the process Mr Bagley was professional and explained everything. I would definitely recommend him.

Living Mind

Psychiatry

I’ve had an outstanding experience with my psychiatrist from the very first session. They created a safe welcoming environment where I was truly hard and understood the approach compassionate professional professional Taylor to my needs which has made a huge difference in my mental health journey. They take the time to explain treatment options clearly and always encourage open communication. I feel supported and empowered thanks for their guidance. Highly recommended to anyone seeking thoughtful and effective psychiatric care

Mr Seb Sturridge

Orthopaedic Surgeon

I have recently completely recovered from a hip replacement operation and found the experience excellent from the original consultation to the successful recovery . My expectations were exceeded in every way from being able to complete my first steps 5 hours after surgery and being discharged from hospital within 24 hours. To achieving daily improvements in mobility, good sleep and little pain discomfort with no use of crutches around week 6. And all I have to show for it is a 4 inch scar! Many thanks Mr. Sturridge

Dr Duncan Birth

Obstetrics & Gynaecology

I traveled from a different country to be under the care of Dr Keith Duncan and this was the best decision my husband and I made. From the very day go, Dr Duncan’s professional skills managed my pregnancy journey so well. Having had a traumatic past experience, I must say that Dr Duncan is filled with compassion and empathy. Not only is he an excellent Dr, he is an amazing human being. I would travel from miles and miles away to seek this kind of medical treatment in the future again. Thank you Dr Duncan.

Mr Sarmad Kazzaz

Orthopaedic Surgeon

I could not fault Mr Kazzaz both in consultation and the operation itself. He was clear re the challenges and limitations of the operation and was extremely flexible in meeting tight timelines. I have also been left with a very neat scar, so couldn't ask for more. With the speed of the procedure, I did not feel in hindsight that I was fully aware of the recovery process, times, needs etc and do not recall a detailed discussion about it but perhaps did not ask the right questions!!

Mr Kinner Davda

Orthopaedic Surgeon

I saw Mr. Davda in April 2025 for a consultation regarding pain caused by arthritis in my big toe. Mr. Davda gave clear advice which resulted in chielectomy surgery in May 2025. The surgery went very smoothly and the recovery process was as outlined by Mr. Davda. I am pleased to say that the treatment was successful and, over six months on from surgery, I am not currently experiencing pain.

Mrs Priya Prakash

Ophthalmologist

Mrs Prakash is very friendly, gives clear explanations and advice and makes you feel at ease. During cataract surgery her bedside manner was excellent, I was very nervous, but her calm voice as she talked to me through the procedure really helped me to stay calm. I have had both cataract surgery and laser treatment with Mrs Prakash and would certainly recommend her to others.