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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Dr Sotiris Nicholas

Anaesthetist

Dr. Nicholas was amazing- he came in prior to surgery and walked me through each step. Not only was he a comforting presence, his communication throughout surgery made it so that I knew everything that was going on through my entire c-section. I was able to tell him how I felt during surgery and after and he adjusted care as such. Dr. Nichols took the time to listen to my concerns from previous c-sections and our plans for pain management and reassured us every step of the way. He even took some wonderful photos of delivery on our phone! Dr. Nichols is not only wonderful at his job, but such a kind person who genuinely cares about his patients and their comfort both physical and mental.

Candover Clinic

Dental Care, Dermatology, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

Dr. Sunil Patel

Respiratory Doctor

Dr Patel is an exceptionally knowledgeable and compassionate respiratory consultant. From the moment I met him, his warm, approachable nature and excellent bedside manner immediately put me at ease. Having seen numerous consultants over the years, I can confidently say that Dr Patel stands out as one of the very best. He listens carefully, explains everything clearly, and genuinely cares about his patients’ well-being. I cannot recommend him highly enough to anyone dealing with respiratory problems – you will be in truly excellent hands.

Ms Eleni Mavrides

Obstetrician & Gynaecologist

Having had my son born at Portland hospital, the experience had been amazing, I was well look after by Eleni Mavrides our consultant! Our son was a miracle baby after a failed IVF and being an older mother, Eleni has been the most amazing, Kind and the most efficient consultant l have ever met! Her warmth and kindness has been exceptional. My surgery went very smoothly and she performed the surgery with excellent care and fantastic professionalism! You would be very lucky to have her!! She is a five star human being!

Unblocked Thinking

Coaching

Working with Jo has been transformative for my son. She brings together lived experience and exceptional communication, creating a space where he feels completely at ease and truly heard. Jo’s ability to guide him toward recognising his strengths has led to powerful moments of realisation and practical strategies that he feels ownership over. We’ve seen meaningful and lasting improvements in his wellbeing and independence as a result

Mr Naga Venkatesh Jayanthi

General Surgeon

I had my gallbladder removed by Mr jayanthi , I'm not naturally a good patient but he made me feel very comfortable about it all and after many years of discomfort I plucked up courage and I have to say it was it was easy and fairly pain free , I pretty well recovered within a couple of weeks , all is great now no rumbling gallbladder and everything works as normal, and no dietary problems whatsoever. A big thanks to all

Mr Roland Hettige

ENT Surgeon

Mr Hettige is a remarkable and exceptional surgeon. He took the time to listen to all my concerns, explained my treatment plan clearly, and made me feel at ease and comfort throughout the process. His knowledge, meticulous approach to the surgery and compassion are outstanding, and he went above and beyond to ensure I would be happy with the results. A very professional and helpful surgeon whom I would highly recommend.

2Me Clinic

Sexual & Reproductive Health, General Practice (GP), + 4 more

I visted the 2Me Clinic with Dr. Amaechi for a coil removal that I was extremely nervous for after 1 failed attempt by the NHS. From consultation phone call to the procedure, Dr. Amaechi met me with so much compassion, kindness and understanding. She was able to sucessfully perform the prodcedure quickly and effectively - ensuring I was calm and comfortable the whole time. It made a world of difference, thank you!!!

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

I made contact with me Khan’s office after a bad experience. I was reassured by his CV on your website. My experience is as follows: Mr Khan’s considerable expert clinical knowledge, experience and skill combined with his quiet calm and supportive manner has made me feel safe and reassured to continue with his care management plan to maintain my good health. I made a good decision to attend 25 Harley Street.

Mr Mark Nowell

Neurosurgeon

A very professional level of care treatment and organisation. Dr Nowell and his team were extremely professional and thorough in my pre-surgery management, the surgery itself, post surgery care, and subsequent support in my recovery. I am very pleased with the results of the surgery and would recommend both the surgery and also Dr Nowell and his team for anyone facing sciatica caused by a disc bulge.

Professor Rupert Bourne

Ophthalmologist

Professor Bourne obviously understood my anxiety over the problem with my right eye and explained everything very clearly. He also outlined the possible treatment that may increase the clarity of my vision. He invited my son into the latter part of the consultation so that he was also aware of the potential treatment. So thank you for your warmth and kindness during my visit with you.

Dr. Lauren Colquhoun

General Practitioner

Dr Colquhoun was absolutely brilliant. She took the time to really listen and understand everything I’ve been going through, and never once made the appointment feel rushed. Her calm, thoughtful approach instantly put me at ease, and I left feeling supported, informed, and confident about my next steps. I can’t recommend her enough for anyone looking for genuine, compassionate care.

Eve Clinic

Osteopathy

Luciane Alberto at Eve Clinic runs a best in class practice. I have received a well-woman's osteopathic treatment from Luciane, relating in particular to the pelvic floor. In addition to feeling safe and cared for, I feel revitalised in body and mind - that is no small matter. Thank you so much for the healing and care that you bring me and all of us!

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

Parking good, reception good, pharmacy good, everywhere very clean. All staff were friendly and efficient. They made sure that they had the right person for the right procedure, made sure I was hydrated and well, and checked that I would be looked after at home afterwards. I was very impressed. Also the sandwich afterwards was lovely.

Nuffield Health Derby Hospital

General Surgery, Oncology

Everything about the procedure was fine. The nursing staff were fantastic and really looked after me. The only thing that I would mention was one of the receptionists (who was quite elderly brown hair and petite) was very abrupt to the point of being rude. I didn’t get her name but if I had it done would’ve mentioned it on here.