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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Dr Sadia Bhatti

Obstetrician & Gynaecologist

Sadia is an extraordinary person and consultant- we couldn’t imagine the birth of our son without her! Following IVF I had quite a few anxieties about pregnancy and birth (my greatest life fear!) and choosing to work with Sadia was the best decision. Throughout our ongoing appointments she helped interpret scans/ test results, monitor concerns and was available on Whatsapp whenever we needed (weekend and nights included). I fell unwell 5 days before I was due to go in for our c section but throughout this experience in hospital Sadia was there to lead the treatment plan and it was incredibly reassuring to have a constant, expert guiding next steps with someone who knew me and the baby well already. The c section itself was amazing and the most incredible and surreal experience of my life (not the scary surgery I’d built it up to be) and this was largely down to Sadia’s professional, calm and practical approach in every step, alongside the great team she assembled for the operation. My recovery has been far better than expected and the scar incredibly neat. Looking to the future, I would 100% work with Sadia if we manage to have another child and recommend her to anyone looking for continuous and amazing support and expertise throughout pregnancy and birth. We can’t thank Sadia enough!

Mr Rahul Bhattacharyya

Orthopaedic Surgeon

Dr Bhattacharyya recently carried out surgery on my left knee involving PCL reconstruction with an allograft and repair on my medial ligament at Ross Hall Hospital in Glasgow. His initial assessment and advice of my injury was thorough, easy to understand, and really helped me feel prepared and confident going into the procedure. Everything about the surgery and procedure he was undertaking was explained clearly, including what to expect and how to manage the days leading up to surgery. The surgery itself went well with no complications. Post-op, the guidance and reassurance I have received so far has been excellent. The explanations about recovery, mobility, and rehabilitation were practical and supportive, which made a big difference in helping me navigate the early stages of recovery. I’m three months post surgery, the wound has healed very well and the knee is recovering great. My mobility is continuing to improve and I’m very pleased with how things have went. I’d like to thank Dr Bhattacharyya for the high level of care, professionalism, and expertise and that has made what could have been a stressful experience much easier.

Future Care Medical

Cosmetic (Aesthetic) Medicine, Dermatology, + 14 more

My consultation with Dr Cho was genuinely outstanding — far above any experience I’ve ever had on Harley Street. From the moment I walked in, Iva's warm greeting put me instantly at ease and set the tone for an exceptional visit. Dr Cho manages to combine true professionalism with a kindness and warmth that you don’t often find. Her expertise was obvious right away. She identified several concerns quickly and even carried out a couple of minor treatments during the appointment. She explained everything in a clear, simple way that made it easy for me to understand exactly what was happening and why. What really stood out was how generous she was with her time. I never felt rushed for a single moment. Instead, I felt genuinely listened to, cared for, and fully confident that I was in the best possible hands. The whole experience was reassuring, uplifting, and frankly a pleasure. Dr Cho made a tremendous impression on me, and based on many consultations I’ve had elsewhere, I can honestly say she is one of a kind. Experts of her calibre are incredibly rare. I cannot recommend Dr Cho highly enough.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

Loughview Health

General Practice (GP)

This was my first visit to this lovely private GP practice. Lots of parking and ground floor facility was the first tick. Lovely big bright windows another tick creating brightness in what is usually not available in most other medical establishments. No sooner on the door I was greeted with smiles and courtesy from the lovely, friendly receptionists who welcomed me and offered me refreshments. Plenty of books and magazines if I wanted but didn't need them as I was taken at my exact appointment time, another big tick. My GP, Dr Fiona Moore came out to greet me and as I'd completed an online form with my reason for attending she was on the ball with what was required. She was so relaxed and friendly I felt like I'd known her for a long time and I felt at ease answering any questions. Having examined me she knew what the issue was and reassured me. Overall a brilliant experience.

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

The London Clinic

Physiotherapy, Dermatology, + 13 more

My experience at the hospital was excellent from start to finish. The room was extremely comfortable and well appointed, which certainly helped with rest and recovery, but what truly made the experience exceptional was the nursing team. The nurses were absolutely superb in every way — kind, attentive, professional, and endlessly patient. Nothing was ever too much trouble, no matter the time of day or how small the request. I was made to feel safe, cared for, and genuinely supported throughout my stay. I am incredibly grateful for the outstanding care I received and would not hesitate to recommend this hospital to others.

Dr Ahmad Khwanda

Cardiologist

I was very stressed as I needed to complete my stress test for DVLA in time otherwise I would my driving license. I was waiting for an appointment in other hospital for over 6 weeks and got cancelled, hence my wife contacted Dr Khwanda’s secretary. We were very surprised to have received a call from him something you rarely see in the current NHS nowadays. He was very humble and down to earth. He listened and was very sympathetic. I was overbooked for an early morning slot and performed the test himself. I luckily got this completed. We are grateful for his help.

Mr Saurabh Jain

Ophthalmologist

On arrival at reception I was greeted by friendly efficient staff. I was seen by Gurpreet Saini the Head Orthoptist who carried out extensive tests to better understand my condition. She was professional, and extremely thorough, Gurpreet answered all of my questions and was very reassuring. I then saw Professor Jain who discussed the test results and explained the best way forward to address my condition. I have total confidence in his professional expertise and I appreciate that I am being looked after by a first class team. Thank you.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

I saw Mr Meneown, on a follow up consultation, after recent tests. I was extremely happy with how he explained everything to me in a gentle, thorough way. He gave me the opportunity to ask questions and he answered those in a very satisfactory way. He included my husband in the conversation which was good for him.. I felt at ease during our consultations. I would recommended Mr Meneown to my friends and family. Thank you for taking good care of me during my tests etc. It was very much appreciated. Kind regards Hilary

Ms Arifa Siddika

General Surgeon

Dr. Siddika is very professional, friendly, kind. Throughout the process from initial consultation to operational procedure, she is extremely caring. I was very concern at the beginning as I have had quite bad experience in the past. Her patient explanation and kindness already made me felt half relieved during the consultation. She is also very skilled and I hardly felt the pain just one week after the operation, which is really amazing. I highly recommend her and really appreciate her caring, kindness and professionalism.

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

I was introduced to this medical practice through a friend of mine who was working in The oil and gas sector .My appointment was with Dr David Richardson, he was friendly, polite , professional and put me at ease . My visit was for a. Medical and Chester Step test before commencing work in the offshore wind sector . Id highly recommend this practice for any tests required for either the offshore wind sector or the offshore oil and gas sector . Thank you Dr Richardson

Miss Shan Shan Jing

Plastic Surgeon

I first met Shan Shan Jing at my initial consultation for breast surgery. Very thorough and gave full explanation in the procedure I required -implants and uplift. The day of surgery, again ensured the procedure was explained and put me at ease not that I had any anxiety. Procedure was a success and even on follow up Shan Shan was as thorough as first appointment. I feel blessed to have found a wonderful surgeon

Professor Alexandra Sinclair

Neurologist

Professor Sinclair totally understood my problem, was extremely understanding of the issues it was giving me and gave me great confidence that she would do all she could to rectify the issues. It has been a pleasure seeing her and has relieved a lot of the stress I have been feeling. Her recommendations are very considered and we hope to get results which will improve my life going forward.

Mr Hamada Wehd

Physiotherapist

Hamada did an amazing job with everything including helping in my recovery and I really appreciate everything he has done with me on this road to recovery and I look forward with everything including moving forward thank you hamada for everything and tell Sam thank you as well and to keep up the excellent work 😊 and halve a merry Christmas and a happy new year