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London Heart Practice

Cardiology

I booked my appointment directly with Parkside Hospital, Wimbledon, so I didn't attend the London Heart Clinic nor any HCA premises, so my comments relate entirely to Parkside Hospital. 1 - Booking the appointment was a welcoming experience, Tanya was friendly, polite, courteous and easy to converse with. 2 - A follow up email was sent with the appointment details and patient information form which gave some scant details that would not in themselves form the basis of a contract imo. 3- On arrival for the appointment, I was asked to sign a form in 3 places. I was not given a copy of it nor given a chance to take it and read it in the waiting area, I was just asked to sign it, without it being read. 4 - on the basis that this document is in fact a contractual document setting out terms and conditions, which I didn't get to read, this is very poor practice, and could be challengeable. I also have no idea whether it made any reference to 'consent' within it. 5 - I was not handed a copy of the form before or after signing, and the form, with my signatures, has not been emailed to me subsequently, and it is now 2 days after the appointment. 6 - I arrived early for my appointment in the hope that I might be seen earlier than planned, but in the event, I was actually taken in for my appointment 25 minutes after my appointment time, but on the other hand, I had some 50 minutes, so I might have delayed someone else or made Dr Hinton late on leaving. Having said that, he didn't rush me at all, and I am very grateful for this. 7 - Dr Hinton himself was a pleasure to consult with. He made me feel at ease, and he enabled me to feel validated, and heard. He was kind and supportive and I felt I had found someone I could trust. Trust is a super important factor to me, as I've had so many bad experiences in the past. 8 - Dr Hinton grasped matters quickly and set out a case management plan, and dictated his letter to my GP in my presence, for which I am grateful. The only issue I have with that is, that I would rather the NHS GP is not involved, as I have no faith in NHS medical services right now, and I would wish to refer the letter to my health insurers, but am not sure how this will be done, and particularly so, if I am reluctant to speak with my NHS GP? I'm hoping that I will also be furnished with a letter that I can produce to my health insurers, so as to get authorisation for a scan plus it's super important that the letter has been sent to the right GP practice, and I hope it has. I did amend this quickly on the form. This has left a bit of a grey area for me, and I don't know if it was mentioned on the form that I was asked to sign without being able to read through it or be furnished with a copy so I could read it whilst waiting and ask for any amendments? 9 - Parkside is easy to access but it's looking a bit shabby in the outpatients area from my perspective, and the staff look a bit unkempt. My aunt was awarded an MBE for her services to nursing nearly 40 years ago, sadly, she is no longer with us, but she was a stickler for her staff having pristine uniforms, admittedly in the days when nurses wore hats and cuffs, proper uniforms, and butterfly belts, but she was always immaculately turned out and took a pride in her appearance, as well as her work. I often think that today, it begs a question about infection control, or moreover, the lack of it. 10 - it would have been nice to have someone volunteering to work the drinks machine. Older people are afraid to ask but are often dehydrated when waiting, and as we age, technology becomes quite challenging, even a drinks machine!

Mr Kenan Dehne

Orthopaedic Surgeon

I had total hip replaceent surgery in Aug ‘25. I did y research and excellent reviews along with impressive qualifications led me to Mr Kenan Dehne at Practice Plus hospital group, Emerson Green Bristol.. At my first consultation , Mr Dehne listened to my concerns regarding size of scar and if it would be discreet, without trivialising this aspect. I felt confident to proceed . The team were fantastic! Surgery went ahead as planned. Mr Dehne came to reassure me personally before surgery and was there with a big ‘thumbs up ‘ as I awoke in the recovery room. What a star !! Post op I was on my feet within 4 hours and home the following day with pain relief & crutches.. I did my exercises vigilantly and my recovery has been truely amazing . Mr Dehne was true to his word… my scar is small and bikini friendly ! I have my active lifestyle back again , so grateful. Mr Dehne is an incredible surgeon. I cannot endorse his skill and expertise highly enough but he is also a very personable kind man ! Anyone considering this procedure , look no further than Mr Kenan Dehne , he’s just the BEST !!!

Chase Lodge Hospital

Cardiology, Dentistry, + 7 more

I went to the Urgent Care Centre at Chase Lodge Hospital, Mill Hill London on Saturday Nov. 29th 2025. I was seen immediately by an outstanding Urgent Care MD, Dr. Jalal Moradzadeh. He listened, he checked me thoroughly, ordered the required tests, sent me for Chest-Xray (done on site), while spending the time explaining it all. At the end, he diagnosed with bacterial pneumonia and bilateral conjunctivitis, prescribed the appropriate treatment which was started on-site (pharmacy on site). The following day, a Sunday, he arranged for me a Chest-CT and an appointment with respiratory physician specialist for the following Monday. The whole team, each and everyone, the receptionists, the nurse, the Xray person and the pharmacist were all helpful, efficient and professional. They all played a role in my speedy recovery. I returned to the Centre on Saturday Jan. 17th and was seen again by Dr. Dr. Jalal Moradzadeh on a related issue and again encountered, professionalism, efficiency all with a smile.

Mr Thomas Barreto

Osteopath

I had an outstanding experience with this osteopath. From the very first appointment, their professionalism and kindness immediately put me at ease. They take the time to listen carefully, explain every step of the process, and make sure you feel fully supported throughout the treatment. Their depth of knowledge is truly impressive. You can tell they are highly skilled and passionate about their work, and they approach each session with precision and confidence. They quickly identified the root of my problem and tailored the treatment perfectly to my needs. The results have been remarkable. I noticed a significant improvement not only in my pain levels but also in my overall mobility and well‑being. It’s rare to find someone who combines such expertise with such exceptional care. I highly recommend them to anyone looking for effective, thoughtful, and truly transformative osteopathic treatment.

Dr. Guray Eroglu

Cosmetic Doctor

I had a wonderful experience at this aesthetic clinic and couldn’t be happier with the results. From the moment I walked in, the clinic felt clean, calm, and very professional. The staff were welcoming, kind, and made me feel completely at ease. The practitioner took time to really listen to what I wanted, explained everything clearly, and never rushed the consultation. I felt genuinely cared for, not upsold or pressured. The treatment itself was smooth and comfortable, and the attention to detail was impressive. The results look incredibly natural: refreshed, not “done.” Exactly what I was hoping for. I also appreciated the aftercare advice and follow-up, which showed a high level of professionalism. I would absolutely recommend this clinic to anyone looking for safe, high-quality aesthetic treatments with a personal touch. I’ll definitely be coming back.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

The team at One Stop Healthcare in Hemel Hempstead were very friendly and welcoming from the moment I arrived. I had a clean, tidy private room, which made the experience much more comfortable. The two ladies who handled my general anaesthetic were excellent and really helped put me at ease as I was quite nervous. Post surgery, the physio who showed me how to use my crutches and explained my recovery was lovely. My only criticism was the inconsistency around my sick note - my surgeon signed me off for 6 weeks, but a nurse was unhelpful and stated they only do 4 weeks and that I would need to see my GP to extend it! This felt unnecessary given this was my agreed recovery time. My surgeon did step in to resolve this. I did appreciate the follow up call a week after surgery to check how I was doing, which was a nice touch overall.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

All of the staff at Nuthfield were so kind. Everyone was always smiling and being happy and kind to myself and my partner. From the receptionist who told us where to go and took us to our room. To the night nurse that checked us in to the room. I had multiple nurses come and check on me throughout the time I waited to have the cystoscopy. We were able to get food before and after. We arrived at 07:00 on the 27th, and I can't remember all the lovely people's names who helped us. My only slight criticism would be from arriving at the hospital at 07:00 the actual procedure didn't start till after 09:00 and this gave me lots of time to overthink the procedure. But I think that was a me problem and I also don't know how long these things take to check people in etc. So apologies if it is standard haha.

Dr Mark Earley

Cardiologist

Very reassuring test and consultation. Sorry about being a bit late. Perhaps appointment time could include 30 minutes preparation time. I am happy to call on your services as needed rather than having annual stress tests. About the finances of aviation deaths: The surgical litigation industry amounts to more than £1 billion per year. Surgical safety is lagging miles behind that of aviation. It needs to adopt the safety principles so effectively applied by aviation. (See IATA 8 safety principles.) Best wishes Michael The Bulletin of the Royal College of Surgeons of England. Published On line 1 March 2024 M Edwards. Volume 6, Number 2. To eliminate surgical error, copy aviation. https://doi.org/10.1308/rcsbull.2024.26 You are welcome to circulate this bulletin wherever it may get traction.

Mr David Muthuveloe

Urologist

I have been under the care of Mr Muthuveloe for several years, and I cannot recommend him highly enough. From the very first appointment, he has always listened carefully, taken my symptoms seriously, and treated me with kindness and respect. He explains things clearly, never rushes appointments, and makes sure I fully understand my condition and treatment options. Managing long-term and complex health issues can be overwhelming, but having a consultant who is knowledgeable, compassionate, and genuinely invested in my care has made an enormous difference. I always feel supported and reassured after appointments. He is an exceptional clinician and a credit to his profession. I am extremely grateful to be under his care and would highly recommend him to anyone needing a urologist

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I have been visiting Dr Kathryn for several years now. She is absolutely fantastic so calming & understands exactly what you are trying to achieve. I have recently had several small moles/skin tags removed from my face & would highly recommend. The procedure was completed so quickly & virtually pain free. The final results are just amazing & I felt calm & relaxed throughout. The salon is beautiful & spotlessly clean. I have never felt rushed & Dr Kathryn takes her time to listen to you. Above all else she is a really lovely professional expert & I wouldn’t go anywhere else for my treatments.

Mr Shobhit Verma

Orthopaedic Surgeon, Paediatric Surgeon

Mr Verma was responsible to care for my clubfoot son since when he was born .My son had an amazing care under him. My son had 10 weeks casting before he had a tenotomy. I can still remember at every casting operation on how his co worker and Mr Verma always would be trying their best to make sure we are relaxed and composed. Now my son ? is in boots n bar. We meet him occasionally - still the same chatty and happy go lucky doctor We met from day 1. Thank u Mr Verma. Thank u for treating my son .

Professor Richard Steeds

Cardiologist

I have spent years being referred and passed to numerous doctors in the private sector and NHS. After one visit with Dr Steeds, i had efficient tests and (finally) a diagnosis with clear directions. What a wealth of knowledge he has! I could not recommend a better cardiologist. Efficient and pleasant secretary who goes beyond her duties.. Highly recommend. I would not go to anyone else.

Dr Simon Campbell

Gastroenterologist

I have very recently seen Dr Campbell and had the Endosign procedure. The entire process was incredibly easy. It was quickly and efficiently booked, and all information I received was very thorough. The procedure itself was very easy – it was quick and painless and there were no after effects at all. I thoroughly recommend this service

Montrose London

Cosmetic (Aesthetic) Medicine, Dermatology, + 1 more

This was my second visit to Montrose London, and once again it exceeded my expectations. The appointment was arranged quickly, and the whole team made me feel completely at ease. I highly recommend Dr Jonathan Kentley — he was reassuring, attentive, and resolved my concerns swiftly. Thank you!

Freedom Vision - Chester

Ophthalmology

IIt does not present as a hospital, it is a clinic. Pleasant waiting area. Coffee and biscuits on tap. No piped music is a bonus!.. The only thing negative is being called forward to just wait in yet another area. I would prefer to be called and go straight for testing..

Spire Bushey Hospital

Weight Loss & Bariatric Surgery, Breast Surgery, + 30 more

All the staff were absolutely lovely. I felt perfectly monitored and like I understood all the processes. There was ample time for questions and answers were always given well. The whole process was very smooth and easy to understand. It felt very supportive.