Find your trusted
Find your trusted Doctor

Dr Shruti Goel

Nephrologist

I attended a consultation with Dr Goel last Saturday regarding pain that my NHS doctor had assessed as a suspected kidney stone. During the consultation, I was a little surprised that Dr Goel took calls on her personal mobile phone. I felt this was somewhat distracting during the appointment. Following an examination, Dr Goel advised that she thought the pain was more likely to be caused by a pulled muscle. I subsequently had a CT scan, and Dr Goel called me later that afternoon to inform me that the scan had confirmed a kidney stone. I appreciated Dr Goel contacting me with the results and providing follow-up advice. However, I was concerned that the initial assessment differed from my NHS doctor’s suspicion, and I would have welcomed a clearer explanation of the reasoning behind her assessment. During the follow-up call, Dr Goel advised me to drink beer to help pass the stone. I was surprised by this recommendation and would have appreciated a clearer explanation of the advice and its rationale. I am raising these concerns to provide feedback on my experience, particularly regarding the handling of personal phone calls during consultations, the explanation of clinical assessments, and the advice provided following the scan. I recognise that clinical assessments can change as further information becomes available, and I appreciate that Dr Goel followed up with me once the CT results were available. Nevertheless, I feel these aspects of the consultation warrant consideration.

London Gynaecology - Harley Street

Diagnostics & Testing, General Practice (GP), + 5 more

I cannot recommend Ms Shika Kapur highly enough at London Gynaecology. From the very beginning, she demonstrated exceptional compassion and kindness, alongside an incredibly thorough and reassuring approach to my care. Ms Kapur performed my surgical ERPC following a missed miscarriage, and during what was an incredibly difficult and emotional time, she went above and beyond to ensure I felt listened to, supported and genuinely cared for. Her bedside manner is exceptional, and her warmth, attention to detail and clinical expertise gave me enormous confidence and reassurance throughout the entire process. What I have particularly appreciated is that her care hasn’t stopped following my procedure. She continues to support me with further investigations and guidance moving forward, taking the time to answer every question and ensure I feel informed and supported. I am incredibly grateful to have found Ms Kapur and to have been under her care during such a difficult experience. She is not only an outstanding specialist but a genuinely compassionate doctor who clearly cares deeply about her patients. I wouldn’t hesitate to recommend her, particularly to anyone navigating pregnancy loss who wants to feel they are in the very best hands.

Your Choice Medical

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 1 more

My husband and I both had some growths on our bodies treated for removal. Dr Von Biel was reassuring and explained that the growths were not cancerous and explained several ways they could be treated, we agreed to cryotherapy, which was bearable and not unpleasant. we were very pleased to get a very speedy appt, only had to wait 2 days. He also checked us both all over and a few more growths were zapped. Dr Von Biel, also explained clearly what to expect as the zapped areas healed. He told me to look out for scabs, blisters, and posible lightening of the skin. I t could take up to 12 weeks for the main on my nose to clear and to let him know when that happens, also we are free to call any time, if we have experience any problems or any new growths etc. The doctor also treated some very dark "false flag" lesions on my husband, for any future diagnosis. Very pleased with our appointments and outcomes.

Professor Margaret Johnson

Respiratory Doctor

Initially an "emergency " consultation since test by another consultant found pulmonary emboli. Professor Johnson calmly and clearly explained the condition, organised further tests and prescribed blood thinners ( Apixaban). Follow up consultation arranged where results of some tests were available. Initial questions answered and advised that results of a thrombophilia screen would be available in a few weeks. Call from Professor's secretary yesterday morning and appointment scheduled for yesterday afternoon with result of blood screen. Professor then explained the result and answered numerous questions. She also said that I could contact her secretary if further issues and advised name of another consultant who was an expert in condition diagnosed I was extremely comfortable and satisfied with all 3 consultations and would not hesitate to recommend Professor Johnson

Dr Dhruv Rastogi

Paediatrician

We had a wonderful experience at The Kings Oak Hospital. Compared to a typical hospital visit, the atmosphere was much more welcoming, and everything was handled quickly and efficiently. Although we had booked an appointment in advance, we were still impressed by how quickly we were seen. All the staff were extremely friendly, helpful and professional. A special thank you to Dr Dhruv, the paediatrician, who was absolutely lovely. He took the time to thoroughly examine our daughter, explained everything clearly and reassured us that she was absolutely fine. His kindness, patience and professionalism really put our minds at ease. Overall, a fantastic experience, and I would definitely recommend The Kings Oak Hospital, especially Dr Dhruv, to any parents looking for excellent paediatric care in a friendly and welcoming environment.

Mr Jonathan Clamp

Orthopaedic Surgeon

Mr Clamp is kind, considerate and compassionate. He goes above and beyond to facilitate support and appropriate interventions for patients. He has previously operated on my mum and was so kind with her. Recently, My aunt was visiting from the states for my mum’s (her sister’s ) funeral and damaged her back the day before the funeral. He arranged an emergency appointment, an MRI scan and a treatment plan that meant she could attend the funeral. I cannot express how grateful I am for his dedication and kindness. I know that this is not a one off… he goes out of his way for all of his patients and is a credit to the NHS and his profession. Thank you Mr Clamp.

Mr Andrew Chetwood

Urologist

During Oct 26 I consulted with Andrew Chetwood with regard to urinary and potential prostate problems that I have been experiencing I have found him to be most knowledgeable and professional in all regards and equally importantly a real 'people person' who made me feel very comfortable and valued as a patient The results of all my tests and possible treatment options were explained to me very clearly and in language that was easy to understand I have developed great confidence in him and I will have no hesitation in seeking his further advice and treatment in future as my conditions may demand I recommend him most highly

The Royal Buckinghamshire Hospital

Dietetics, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 25 more

I was seen by a trainee, Mohammed. He was being supervised by Doctor David. He didn't know which container to use for my blood. Doctor David told him. He couldn't find a vain in my left arm. That is no problem. However Doctor David decided to take the blood from the vain on the back of my right hand. It was swollen immediately and is stolen swollen and bruised at 5 pm. In 40 years of giving blood the nurse has always taken it from a vain in my arm. This is the first time any blood has been taken from the back of my hand and caused subsequent swelling after 7 hours.

Dr Neil Chapman

General (Internal) Medicine Specialist, Clinical Pharmacologist

Dr Chapman offered an appointment 24 hours ahead at a central London venue. I wanted to see him after finding out that he is one of the top 5 cardiologists in London and that status is well warranted: the appointment included both nursing test and an examination by Dr Chapman. I had already shared my recent medical reports with Dr Chapman on-line and he had reviewed the materials thoroughly and had a very clear idea on how best to help my condition. I was prescribed new medication and which is both effective and tolerable.

Birmingham Psychiatry Clinic

Psychiatry

Professor Steven Marwaha is an exceptional psychiatrist who has shown me nothing but kindness, compassion and genuine care. He always takes the time to listen, makes me feel understood, and provides support with empathy and professionalism. His caring nature and dedication to his patients make a real difference, and I am incredibly grateful for the help and guidance he has given me. I would highly recommend Professor Marwaha to anyone looking for a thoughtful, supportive and outstanding psychiatrist.

Vitalscan

Diagnostics & Testing, Endocrinology & Diabetes, + 8 more

My overall experience at Vital Scan was good, and the scan itself went smoothly. However, I was a little disappointed by the lack of personal attention afterwards. Once the scan was completed, I was left to find my own way out of the clinic without anyone accompanying or directing me. This felt rather impersonal and was not quite the level of care or service I had expected. A little more attention to patients at the end of their visit would make a significant difference to the overall experience

Mr Thiruendran Gunendran

Urologist

I had to undergo a circumcision due severe phimosis, BXO, and inflammation. It’s hard to do this once you’re in your 40s but Dr. Gunendran was exceptional in his treatment. He took the time to explain everything and is a very good surgeon. The post-surgery results are great and whilst it will take time to get used to a different looking buddy, I’m confident that all will be well. No dicking about from Dr. Gunendran - I’d highly recommend him to anyone considering this procedure.

Consultants Choice Clinic

Dermatology, Gastroenterology, + 9 more

All staff were lovely and professional. When I approached reception I was offered refreshments. Appointment was on time give or take a few minutes. Dr Gulve was friendly and approachable. He explained things concisely and simply in a way that was easy to understand. He patiently listened and acknowledged my concerns and also answered my questions. He was understanding and sympathetic and made me feel at ease. Most importantly he had a solution which has now given me hope.

LivingCare - Sheffield

Cardiology, Dermatology, + 7 more

I recently underwent a medical stress test this health clinic. The test involved walking on a treadmill while medical staff monitored my heart rate, blood pressure, and heart activity. As the test progressed, the speed and incline of the treadmill gradually increased, making the exercise more physically demanding. At first, I felt a little nervous, but the medical staff explained the procedure and guided me throughout the test.

Nuffield Health Derby Hospital

Breast Surgery, Cardiology, + 14 more

The Secretary, optometrist and colleagues in Mr. Anandan's department were friendly and helpful, adjusting appointments and answering my questions. The surgery was well organised, calm and efficient. Loved the soft musical background. I loved the availability of coffee and croissants and other goodies. I liked the atmosphere in the waiting area where patients could exchange, their fears, experiences, and even instant results.

Mr Prashant Purohit

Obstetrician & Gynaecologist

During our visit, Dr Purohit provided a very clear explanation of possible fertility treatment options, taking the time to ensure that we understood all information and to check if we had any questions. Dr Purohit also followed up with us via telephone after our consultation to confirm agreed next steps, which was greatly appreciated. Overall, Dr Purohit takes a very considered, supportive and professional approach in his role.