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Mr Edward Streeter

Urologist

I just wanted to take a moment to share how incredibly positive my entire experience was, especially considering I was entering the hospital for an operation. From start to finish, every single individual I encountered went above and beyond to provide exceptional care and service, which truly made a difference in how I felt throughout the entire process. I would like to specifically thank Mr. Streeter, the surgeon/consultant, for his professionalism and reassuring approach, as well as the anaesthetist and their assistant, who made me feel comfortable and safe and talked me through the options. The nurses in the operating theatre were absolutely wonderful, their calm and attentive manner helped me feel at ease during a rather nerve-wracking time. Equally, the nurses on the ward continued that same level of kindness and care, ensuring that I was well looked after throughout my recovery. I'd also like to extend my appreciation to the ladies delivering food—to help me keep my strength up. The porters and cleaners and reception staff were just as impressive, working behind the scenes to ensure everything ran smoothly and the hospital environment remained clean and welcoming. Thanks to each and every one of you, my entire hospital experience was far more pleasant than I could have ever expected. The professionalism, kindness, and teamwork made it a stress-free and truly positive experience. Please do pass on my heartfelt "Thank You" to the entire team!

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The doctor has been fantastic as always. Im fully satisfied with his consultation. The operation outside the consultation was the challenge for a patient. After the consultation I was instructed to go to the reception and wait. I was waiting in the reception from around 19:15. A few other patients there were all called and gone and I was alone in the reception area when the receptionist finally spotted on me around 19:50, asking me if I was waiting for a consultation. I reminded them that that I had already finished it and waiting for the next step. They found in the system that they needed to make an appointment for ultrasound and injection for me. On the ultrasound and injection date. The appointment was 11:00. I arrived at 10:45 as your hospital request to the patient and started waiting. At 10:55, staff told me that the entrance area of the ultrasound treatment room had an urgent repaired work in progress and asked me to wait for 15 mins. The staff came over again telling me that it would be pushed back to 11:30.. At 11:35, I was finally invited for the ultrasound. All the staff were friendly, very apologetic and sympathetic. I just wanted to share that there was room for the operational improvement. Thank you for your service.

Dr Farah Rehman

Oncologist

Dr Rehman is exceptional! In this meeting, as in all the others, she demonstrated an in-depth knowledge of the issues and her communication was excellent. She always brought us into the solution by helping us understand her prescription choices and the rationale behind them. Further, she paid attention to what we had to say about the symptoms etc. and importantly, also our state of mind and opinions. This was particularly reassuring. When she couldn’t give us exactly what we requested or suggested, she always helped we understand why and then provide more suitable alternatives. She came up with some treatment suggestions that we weren’t initially keen on but on further reflection, realise those may actually be perfect. In this meeting, as with all the others, she demonstrated, professionalism, knowledge understanding and empathy. And it’s perhaps her empathy and care that have always stood out the most, and given us that needed reassurance throughout the process.

Dr Sotiris Nicholas

Anaesthetist

I had my fifth planned C-section with Dr. Sotiris Nicholas, and understandably I was quite stressed going into it. From the very beginning, however, he did everything possible to put me at ease and truly made the experience positive and reassuring. He was incredibly attentive and thoughtful—for example, he avoided me having to endure a double needle prick when the lady came to collect the baby’s cord blood. Throughout the procedure, he explained every step clearly, letting me know exactly what he was doing and what to expect, which helped me feel calm and in control. As a lovely bonus, he also took beautiful photos for us in the operating theatre, which we will treasure. I am extremely grateful for his care, professionalism, and kindness, and I couldn’t have asked for a better experience for such an important moment.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

ADOS 2 Assessment and Autism coaching. After trying to get my adult autism assessment on NHS, I approached London Trusted Therapy to speed my diagnosis. I was very impressed by the professionalism of their staff: from the first moment I contacted them and spoke to Sofi, who took care of onboarding and scheduling, to expert guidance and support through evaluation process and ADOS 2 conducted by Dr Olena. I would recommend London Trusted Therapy to anyone looking for adult autism assessment without a long wait. I have also just started my autism therapeutic coaching with London Trusted Therapy as I was so impressive by how they conducted the diagnostic process. I am very impressed with my coach Becky.

Dr Finbar's Skin Clinic

Dermatology

I was “plagued” with psoriasis on my elbows and forearms for the last year or so (I am a 60 year old male). I never suffered from psoriasis before. It was getting me down and I wouldn’t wear short sleeves. I made an appointment with Dr Rosy and she examined me and gave me a prescription and hey presto my psoriasis has “gone” after 4 weeks usage of prescribed spray. As per Dr Rosy it will come back but I should use spray as required when psoriasis returns. I am absolutely 100% confident now of wearing short sleeves. I am so thankful 🙏

Mrs Supriya Bulchandani

Obstetrician & Gynaecologist

My visit with Mrs Bulchandani was thorough and professional, and I felt well supported. Mrs Bulchandani was able to provide initial reassurance following a hands-on examination. An ultrasound carried out on the same day put my mind further at rest, and bloods taken during the appointment confirmed where I was on my menopausal journey. I can’t rate Mrs Bulchandani enough, and if I need to seek another appointment with a gynaecologist I wouldn't hesitate to see Mrs Bulchandani again. Thank you!

Cathedral Dermatology

Dermatology

My experience from the moment I walked in through the front door till I left was 1st class,I had a consultation with Dr Bryan Murphy who was very friendly,welcoming & professional just a true gentleman, he knew instantly what was wrong and treated me there and then saving me a return trip and another consultation fee,I’m very happy with the treatment I received.I also have to say the receptionist (sorry I didn’t get her name) was lovely the perfect person to welcome patients.

Mr Jamie Griffiths

Orthopaedic Surgeon

My recent visit was to review progress following my second partial knee replacement operation this year. Prior to both operations Mr Griffiths explained clearly what the operations entailed and the recovery process. He was always willing to answer any questions I had in a professional and caring way. Both operations went well and I have every confidence in his skill and professionalism. I would recommend his services most highly.

Newmedica Worcester

Ophthalmology

I was pleasantly surprised about the efficiency of Newmedica Worcester. I had only used NHS services prior to my NHS Newmedica appointments for cataract removal on both eyes. I was seen very quickly after referral by Specsavers Malvern. Each appointment went flawlessly. I also had laser treatment in my right eye. All staff were friendly and professional and I am very grateful to be able to see clearly once more.

Mr Ross Kenny

General Surgeon

In what is clearly a very worrying time Ross was extremely professional and very sensitive to all of the issues any woman would have He answered all of the questions we had and was very respectful and honest with his responses His bedside manner was very personable and impeccable which made me very comfortable when I was feeling vulnerable I would recommend Ross 100% to anybody

Mr Achal Khanna

General Surgeon

From the moment I arrived to the moment I left the clinic, I was treated with respect and dignity. All the staff were very professional in their approach to making me comfortable. Mr Khanna felt more like a friend, than my surgeon and I wish to personally thank him, for making me feel at ease before and after the surgery. A first class service by all from start to finish.

Mr Chrysostomos Dimitriou

Ophthalmologist

My appointment with Mr Dimitriou couldn't have gone better. His manner was professional and personable, which helped to put me at ease. He got straight to business with the tests, explaining the results, and what the next steps would be. I was extremely anxious and tearful coming into the appointment, but I left feeling assured my condition was in good hands.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

The staff at the hospital are absolutely brilliant. Communication was always clear and timely, and their care was very much centred around me as the patient and nothing was too much of an ask. The compassion and support especially from the ward nurses was brilliant, and the atmosphere and care was warm and friendly at all times.

New Victoria Hospital

Acupuncture, Cardiology, + 26 more

A very calm, reassuring and friendly atmosphere. The New Victoria also had the necessary scanning and blood testing facilities just a few steps away from the consultation rooms. The hospital is well served by the 57 bus route but also has facilities for dropping patients off and also limited parking.