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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Skylight Psychiatry

Psychiatry

Both of my clinicians were friendly and professional. In particular, Hannah Geary was excellent - reading my report from her, I felt she really listened and understood my situation and experiences. A few negative points: I arrived around 5-10 minutes early for my in-person appointment and no one from Skylight was listed on the outside of the clinic. I tried to speak to someone else on the buzzer list, but they couldn't help. I then rang the Skylight number and got an answer machine. Only then did my clinician arrive - he said he didn't know my appointment was at 9.30am as he never does appointments that early. This was an unnecessarily stressful experience, and when relaying this to Hannah Geary, she asked for my permission to escalate this. The wait time on communication was much longer than I would have expected. My report was also delayed because my early developmental questionnaire was somehow not linked to my profile. I received initial emails saying everything was complete in October, but then the eight-week timeline passed and I had to chase up. Had someone contacted me earlier to say there was a problem (which was easily rectified), I would not have had to wait an extra month to get my final report. I also haven't received confirmation that my request for extra sessions has been acknowledged and a rough timeline for these, so will follow up on email.

Ms Monica Durigon

Nutritionist

I went to see Monica as I was struggling with irregular periods, low energy, bloating, irregular bowel movements, and generally not feeling at my best. Monica took a thorough medical and symptom history and organised functional testing for me, including a stool test and a hormone test. She quickly identified that my thyroid needed support and focused on improving my gut health. I followed a nutritional and supplementation plan for three months, which was practical and, I must say, also delicious. Now my energy is great, my bowel movements are regular, I no longer have a bloated belly, and my period is only a couple of days off a 28-day cycle. I am over the moon with the results and would recommend Monica to any woman struggling with low energy, hormone-related challenges, or digestive issues. She has been incredibly supportive and understanding, and the plan she created for me was completely tailored to my busy lifestyle, as well as my likes and dislikes. I will continue to see Monica at regular intervals to make sure I continue to feel great.

Dr Sadia Bhatti

Obstetrician & Gynaecologist

Dr Bhatti was the perfect doctor for our pregnancy & birthing journey. We felt so comfortable the whole way through our pregnancy which was entirely due to her tremendous expertise & competency. She was incredibly thorough in making sure my wife was in tip top shape prior to the birth and the procedure itself was seamles. She managed to cater for both my wife’s very relaxed nature and my highly strung one (!) which is no easy feat. Finally the whole healing process has been a dream, barely a mark on my wife following her Caesarean section and she has had a very straightforward and painless recovery. Thanks so much, we are eternally grateful. Lewis & Georgie

One Stop Healthcare

Anaesthetics, Audiology, + 48 more

I had a laparoscopic procedure at OSD Healthcare and my experience was excellent from start to finish. Everything went very smoothly, and I felt well taken care of at all times. The staff was extremely attentive, kind, and professional. Tatiana, who took care of me, is absolutely wonderful — supportive, caring, and always ready to help, which made a big difference for me. The surgical team was highly professional, skilled, and also very friendly, which helped me feel calm and confident throughout the process. I truly felt I was in good hands. I highly recommend OSD Medical Clinic and sincerely thank the entire team for their professionalism and care.

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

Honestly, it was an amazing experience from start to finish. Everyone I spoke to was incredibly friendly and efficient, and the attention to detail really stood out. The clinic is thoughtfully designed to appeal to all ages — my 8 year old was quite apprehensive beforehand but ran straight in as soon as she spotted the Rubik’s cubes. The doctor was warm and approachable, and I was genuinely surprised to receive his report within just a few hours of the appointment. I’ve been to private clinics before, but nothing has compared to this level of care. Even being asked for feedback shows how much thought and consideration goes into Kidswell Health.

Dr. Reza Abdullah

Respiratory Doctor

I have an Autoimmune disorder with Bronchiextasis. I saw Dr Abdullah due to poor NHS care from both respiratory and rheumatology service at Hammersmith Hospitals. I underwent extensive, blood tests, lung function tests and CT lungs and echocardiogram. I am now better informed about the state of my lungs. My treatment has also been optimised. Dr Abdullah is professional but easy to talk to. He has an excellent bed side manner. He explained my results clearly. I am a retired GP and have no hesitation in recommending Dr Abdullah if you are dissatisfied with your NHS care or have any concerns about your breathing.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

From the initial outpatient appointment to the procedure , everything was smooth and pleasant. I didn’t have to wait long when I visited the facility and it was not difficult to book appointments for further treatment. Karla, Michele and all the nursing team were very kind , thoughtful and accommodating. The atmosphere was calm and relaxed and they didn’t leave questions unanswered. Dr Woollard was very attentive and helpful. He was reassuring and made everything clear. He was understanding and showed empathy .

Dr. Amitabh Thacoor

Plastic Surgeon

Dr Thacoor performed a minor surgical procedure on me at Kingston Hospital yesterday. I was impressed by both his deft skills as a surgeon and his warm, empathetic manner. He explained things clearly and fully, making sure I understood what was about to happen and the minor risks involved. He answered all my questions which left me feeling seen, heard and reassured. The procedure itself was quick and painless. All in all, a great experience.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I cannot fault my experience, everyone involved in my care and treatment where kind, warm and welcoming whilst still having all the knowledge required to reassure throughout treatment Due to the of my surgery this was very reassuring as at no point did I feel overwhelmed or uninformed I would highly recommend elanic clinic to anyone considering treatment in the future I can’t thank the team enough and I still have healing to do

Dr Pankaj Kumar Agarwal

Ophthalmologist

I was looked after very well by Dr Agarwal and his team. From the start I felt confident and comfortable with them and less nervous. Their professionalism and calm attitude was impressive. I would like to thank the Doctor for his skills and the team generally for their kindness and thoughtfulness in dealing with me. In all the whole experience was very positive and I felt safe in their capable hands.

Mr Mahmoud Moussa

Obstetrician & Gynaecologist

Mr Moussa carried out 2 cardiac assessments and 1 growth scan on our baby and genuinely, I have nothing but positive feedback to give. Mr Moussa is very detailed and thorough with the checks he carries out, at the end of the scan he takes the time to ensure everything is explained in detail and in a way that is understandable. We are very grateful for everything Mr Moussa has done for us to date.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I moved house before Christmas and during the process I lifted a piano (big mistake!), sofa, wardrobes, beds, washing machine etc. This resulted in severe pain in my lower back and left leg. I couldn't sleep at night and made an appointment to see Josh. I walked into the treatment room in pain and walked out pain free!!!!!!! I 've already booked in for another treatment next week. J W.

Dr Maumer Durrani

General (Internal) Medicine, Rheumatologist

Dr Durrani diagnosed ostio and rheumatoid arthritis in both of my hands. During my first appointment he prescribed medication and explained everything to me in easy to understand detail. I cannot believe the difference in my hands after five months. I have gone from not being able to do anything to being in a position to do all the things I used to do. I cannot thank him enough.

Venturi Cardiology

Cardiology

9/10 My Sonographer Rima Shah was fantastic, professional and informative. To improve the service i think it would be nice if a cardiologists could quickly glance/look over results and give a brief written note/summary of results/heart health. It is a shame that in order to get a cardiologists insight/reassurance I then have to rebook and pay for an additional appointment.

Mr Chaminda Sellahewa

General Surgeon

My visit was for a post-op appointment and during and after my checkup everything was explained in detail what went on during my operation and what l was experiencing now l had a little bit of discomfort. He was very reassuring that everything would settle down back to normal, so professional l could not have had better care .