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Dr Kasia Owczarczyk

Oncologist

I cannot speak highly enough of Dr Kasia. From the very first interaction, she was exceptionally kind, considerate, and empathetic. She spent nearly an hour with me on a call, which in itself was remarkable, especially compared with many private consultations where time can feel extremely limited. I never once felt rushed. What stood out most was the depth of her preparation and attention to detail. She had clearly reviewed my entire medical history thoroughly and in far more depth than any clinician I have seen previously. Her knowledge of oncology is outstanding, but what really impressed me was her ability to integrate this with a broader understanding of complex medical issues and explain everything clearly and logically. Her manner and tone were incredibly reassuring, and she demonstrated genuine sympathy and care throughout. She ensured no detail was overlooked and went above and beyond in liaising with other departments and specialists to make sure every aspect of my case was considered properly. For the first time in a long time, I felt that someone was truly in control of my care. She explained not only the current situation but also the possible future pathways, likelihoods, and risks in a way that finally made sense. Until this consultation, I had felt very much in the dark and extremely anxious due to conflicting or unclear information from other providers. After speaking with Dr Kasia, I felt informed, empowered, and significantly less anxious. I now feel completely reassured that I am in the best possible hands and that my care is being managed thoroughly and thoughtfully. I was also extremely impressed with her secretary, who is wonderfully responsive, accurate, and friendly. Queries were answered incredibly quickly, and I was able to speak to Dr Kasia on the very same day I raised the request, which was quite extraordinary. This has been, without question, the best medical experience I have ever had. I feel confident, supported, and optimistic moving forward, knowing I am under the care of such an outstanding doctor and team.

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had a hysterectomy performed by Professor Bunkheila. The operation was a great success and I cannot thank the Professor enough for his compassion and care from my initial appointment through to the post op consultation. Professor Bunkheila was the nicest gentleman to deal with, listened to all my concerns and was reassuring and professional when discussing all the pros and cons to having such a procedure. His kind, caring manner made me feel so comfortable and after many years of extreme pain and debilitating medical conditions, I felt finally that someone was actually listening to me and could make a difference. I was very poorly at my initial consultation and now feel 100% recovered and it has been truly life changing. Professor Bunkheila and his medical team of anaesthetists were wonderful on the two occasions of my surgery as I was very nervous, but both times they were so reassuring. All the staff were very kind and efficient, my personal ward room was clean and the catering was very good. I would also like to thank a particular gentleman called Anil who performed my pre operative assessment blood tests, I am very needle phobic and was terrified but he ensured that it was done swiftly and with such kindness towards me, I was so grateful.

VISIO Health

Ophthalmology

I had a very good experience with Visio Health when I had recent laser treatment following cataract surgery on both eyes with Ms Sandhu. The cataract surgery, which took place in hospital in July and October, has been very successful. I no longer need glasses after having vision corrective lenses. And I hadn’t realised quite how blurred and sepia my sight had become. My vision is now very clear and bright. It really has positively impacted my life. Everything looks like it did back when I was young. It’s so much more cheerful than that blurry, yellow sight that I had grown so used to. And I am so much more confident when driving. No more night glare. I was really apprehensive and anxious about cataract surgery. So much so that it was decided that I would have the procedure under general anaesthetic. But I can honestly say that despite all the worry the end result is better than I could have imagined. The laser treatment at Visio to improve my sight further with one session of laser treatment was totally painless, very straightforward and uncomplicated. The clinic was very well organised and the staff were all lovely. A very good experience.

LycaHealth Orpington

Endocrinology & Diabetes, General (Internal) Medicine, + 6 more

Review for Podiatrist Consultant Liam Stapleton I have been a patient of Liam Stapleton for several years, and I cannot recommend him highly enough. Liam is consistently professional, attentive, and genuinely thorough. He always takes the time to listen carefully, explains everything clearly, and makes sure you fully understand both the problem and the treatment options. What really sets him apart is how deeply he thinks about each case rather than applying a one-size-fits-all approach. He looks at issues from multiple angles, not just the painful area itself. He considers overall functionality, gait, posture, and the geometry of movement, and how all of these interact and impact the body. This holistic and biomechanical approach has made a huge difference to my outcomes over the years. You never feel rushed, dismissed, or treated like a number. Liam is thoughtful, analytical, and genuinely committed to finding the root cause of problems rather than just treating symptoms. If you are looking for a podiatrist who is highly knowledgeable, detail-oriented, and truly invested in long-term functional improvement, Liam Stapleton is exceptional.

Spire Manchester Hospital

Cardiology, Dermatology, + 11 more

Walking into Spire hospital at Manchester, I was greeted by really good reception staff who listened to what I said and then made it happen. It felt very well organised. Into the wards/clinics for treatment, I was again greeted by friendly, confident staff who quickly put me at ease and explained what was to be carried out. All of my tests/treatments were carried out very professionally, on time and with care and respect. I felt comletly at ease throughtout. 5 Stars in every respexct for the clinical staff and Spire Manchester. Bad Experiencies. Dealing with the Spire Online/ Phone back office and Booking System. It was diabolical in all aspects. It appeared to be very dis-jointed and not able to pass information on internally nor take notice of what I told them. I received meaningless paperwork that bore little resemblance to what was to be done and its timeline. The night before treatment, around 8 p.m., I even received an email that told me all my procedures/ tests were to be carried out in Liverpool, not Manchester. Very poor level communications from Spire admin. very bad experience for me.

Mr Osama Aweid

Orthopaedic Surgeon

I had a fantastic experience with Mr. Osama Aweid following a skiing accident last year in which I tore my ACL and damaged my meniscus. From my very first consultation at the Fortius Clinic in London, Mr. Aweid was incredibly approachable, reassuring, and clear. He took the time to explain everything thoroughly — not only how the surgery would be performed, but also what to expect throughout the recovery process. This helped set very clear expectations from the start and made me feel completely at ease and confident in his care. The operation went extremely well, and I have since made a great recovery. I am still doing some physiotherapy, but my knee feels strong and stable, and the scarring is excellent. I am really grateful for the care, professionalism, and support Mr. Aweid provided throughout the whole process, and I wouldn’t hesitate to recommend him to anyone needing knee surgery.

Mr Preetkiron Bhal

Obstetrician & Gynaecologist

I have given information on my excellent contact with Mrs. Hikary Bahl and the decision to transfer my care to Mr. Preetkiron Bahl for surgery. I found Mr. Bahl extremely helpful. He gave me a very clear picture of the issues involved in the surgery and the possible outcomes. I went into surgery feeling well informed and clear about all the possibilities. Happily all went very well and his advice on the way forward is clear. From both Mr. and Mrs. Bahl I received very clear feedback on our consultations and test results and the way forward. In both their hands I have received an excellent and very professional service which has guided me through life issues which were distressing and embarrassing and this has been achieved leaving me feeling well, happy, reassured and once again part of the human race. I can only express my absolute gratitude to them both.

Schoen Clinic Chelsea

Coaching, Holistic Therapy, + 7 more

My care at this clinic has been outstanding and I would recommend it to anyone needing expert psychiatric support for complex trauma. The service is psychiatry-led, with the consultant coordinating treatment plans and supervising input from psychology, occupational therapy, group therapy and trauma modalities including EMDR, DBT, CBT and embodied psychotherapy. This ensured that care was coherent rather than fragmented. I initially attended four in-person sessions per week and have now safely transitioned to monthly. The team have specialist expertise in workplace bullying, institutional power dynamics and identity-related trauma, which is unusual to find. The level of understanding and clinical leadership has made a meaningful difference to my recovery, and I could not recommend the service more highly.

Quality Dental : Horsham

Dentistry

The set-up was scruffy/down at heel. The reception staff appeared weary, little interaction and certainly no putting anyone at ease. The approach to the outside of the building is unwelcoming and unclear. Far too many stairs with no assistance offered or given. No courteous instructions, no graciousness. The waiting room was full of materials to be used in decorating/ construction …. Maybe they thought the over large, badly adhered to the wall TV playing the same continuous “Winter” loop made up for feeling very much an inconvenience. One of the most annoying things is when you explain you’re deaf they say and they did “Oh we’ll speak loudly.” Empathy dictates clarity and pace NOT volume ( training needed in several areas ) seats in waiting area uncomfortable - nowhere to place/rest anything.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

My operation was 3.5 months ago, my check up appointment was supposed to be 4-6 weeks after. This got postponed 4/5 times due to apparent emergency surgery that was known a week in advance each time. I rang and spoke to the surgeons secretary when it was postponed again and I couldnt make the new date due to work, it kept getting postponed and explained I was having problems ( wound opening multiple times and infection ) I was told to leave work, I explained i couldn't due to my job and working away on that date over two weeks, she said we'll if you don't want the new date then don't have it. She was very rude and tone was awful.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

My overall experience at the clinic was exceptional. When I first booked my appointment it was scheduled for a week later, but I asked whether there might be any cancellations before then. The team were incredibly helpful and thoughtful — they called me back and arranged for me to be seen the very same day. From start to finish, the service was efficient, compassionate, and reassuring. At what was a very anxious time for me, everyone I dealt with was kind, responsive, and professional. I felt genuinely cared for and supported throughout my visit, and I am extremely grateful for the outstanding care I received.

Dr Antonis Pavlidis

Cardiologist

Dr Pavlidis saw me as I am in my late 50's and have high cholesterol levels and have done for many years, although my diet is good and I exercise regularly. He recommended that I started taking statins. I was sceptical of this at first, however, Dr Pavlidis made a logical and compelling case for doing so, which made absolute common sense. I have been on statins now for around 4 months, have had no adverse side effects, and my cholesterol levels have reduced significantly. It's one tiny pill a day but it could extend my life.

Mr Chatenya Chauhan

Orthopaedic Surgeon

first meeting Dr Chauhan I felt at ease and he instantly gave me a lot of confidence to have a major operation, a full hip replacement. He explained in detail what would happen etc etc. In the operating theatre he again put me at ease with his professionalism and the operation was over and done before I knew it with no problems at all. All aftercare by himself and his staff was excellent. I would recommend anyone who is in need of surgery to seriously book Dr Chauhan as he was excellent. Highly recommend him

Dr Karen Guerrero

Obstetrician & Gynaecologist

Dr Guerrero has all the qualities (and more) that one could hope for in a doctor. She’s kind, compassionate, knowledgeable and exceptionally professional. She goes out of her way to explain things clearly and to reassure you. She is also very approachable and immediately puts you at ease. I trust her 100% and feel immensely grateful that she was able to perform what was quite major surgery on me. I genuinely don’t think I would have gone through with it, if it hadn’t been her.

Dr Grisham Smotra

Obstetrician & Gynaecologist

I was extremely anxious and desperate for a solution and to be heard with my ongoing symptoms which seem to have taken over my life lately Dr smotra was concise and clear with a health plan for me, and so reassuring and made me feel at ease

Dr Rajiv Rampat

Cardiologist

Excellent service as always. Dr Rampat was calm professional and explained everything about what has happened and what to expect going forward. Amazing service all round. So happy that we are part of benendon as we have been for many year.