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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Delamere has been a godsend to me. From the first moment I contact them to the final day of my stay, they were warm, professional and caring. Each and every member of staff, from the cleaning teams to the senior leaders has the best interests of guests at heart. Delamere is a caring and friendly community which focuses on the needs of the individual, but in such a way that the programme does not feel over-medicalised. The care and attention given from the nursing team is second to none and nothing is too much trouble. They explain everything to you in a way you can understand and always have time for questions or queries. The guest liaison team are approachable and helpful as well as supportive and kind. The quality of the group session is excellent and well-thought through to support you on you recovery journey. This is exemplified by the outstanding quality of therapy and mentoring I received throughout my time at Delemere. The chefs are excellent and proved a nutritious and balanced diet which is excellent quality. The team as re also friendly and welcoming. What was special about Delemere is the personal touch. Every member of staff knew your name and was happy to chat about any issues you might have at any time of day. I cannot thank the staff enough for the opportunity they have given me to get my life back on track. I wholeheartedly recommend Delemere for anyone needing their expertise and support.

Ms Kathryn Tilbury (KT)

Physiotherapist

I came to KT with an ongoing pain in my glute from running. I had been to another physio for months with no improvement and was feeling quite helpless. She immediately diagnosed it as Deep Glute Syndrome and reassured me that we could treat it. She put me at ease straight away and I could tell that I was in safe hands, and with someone who was incredibly skilled and loved what they do. Her knowledge and experience is so impressive. I also had some lower back issues which she helped me with massively (I’ve had these for years). She helped make a plan for recovery that suited my lifestyle and other exercise to make sure I could continue exercising. She often provided manual therapy which was brilliant too. She was always checking in with me and working to make eveything tailored for me. She was always available by email. She is incredibly kind and always made me feel comfortable and heard which I hadn’t had this before from other physio treatment. She also considered that I was funding the treatment myself and discussed this with me. I genuinely can’t praise KT enough, and would recommend her to anyone with sports injuries. I don’t have the words to thank her for her help and support.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

O 13 December I attended for a pre-med prior to spinal tap. Very good treatment until advised that the spinal tap cancelled due to my ECG. I was urged to immediately contact my GP or A&E. At Worthing A&E I was advised that due to current medication that I am taking for this issue it would have been OK to continue with the spinal tap and it was suggested that One Hospital refused to continue due to your lack of facility if the op went wrong. The journey to One Hospital, 90 miles each way, the time taken for that journey and the pre med followed by 2 hours in A&E was expensive. Before attending One Hospital I had completed a form at your request which listed the medication that I was taking and the reason. Why was I invited to that pre med? This is the second time that One Hospital have refused to go ahead with an operation that was subsequently completed by NHS without a problem. I now have no confidence in the One Hospital and will not seek further appointments.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

A month ago I had the arthrosamid injection. I had never heard of it and initially I went online to find out how others were treating their oesteoarthritis. I found the Joint Clinic quite quickly and was amazed to read that this injection would last about 3 years rather than 3 months for the NHS cortisol injection. My knee was causing a lot of pain especially when the weather changed. I was unable to walk properly, I couldn't walk up or down stairs. My work involves walking and I really thought I would have to retire because of the pain. From day 2 of the injection, I was beginning to walk without as much pain, about 2 weeks later I wasn't limping or experiencing pain at all. It took about 3 weeks to be able to walk up and down stairs without pain. I no longer need anti inflammatory drugs (that was always hit or miss if they would work). I am very pleased with the outcome at the one month mark and I hope my knee pain is no more for years!

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Consultant Review – Mr Chris O’Neill I attended a follow-up appointment with Mr Chris O’Neill at the Belfast Private Hospital following my recent hip surgery and was extremely pleased with the care I received. The consultation was thorough and reassuring. Mr O’Neill carefully examined my wound, assessed my leg movement, listened to my concerns, and clearly explained my progress and expected recovery timeline. I felt well informed and reassured that my recovery is progressing as it should. Mr O’Neill’s professionalism, kindness and calm manner were outstanding. I left the appointment feeling confident, supported and very grateful for the excellent care provided.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

My overall experience was excellent. However when I got home I found I wasn't completely sure/ had forgotten exactly when and how to take all the medicines I was given and when to stop e.g. how slowly to reduce the codeine when I didn't need it any more. Clearly printed instructions to take home would have been reassuring straight away and later. I know I could have rung the Horder Centre any time for advice but at 82 years old my hearing is less than perfect and I worry I shall not remember everything I hear afterwards. The Horder hip replacement book is excellent and is still a constant source of referral and encouragement.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

When I telephoned to make my appointment - during early afternoon -your receptionist was amazing! So many times since pandemic, in my experience businesses seem to have cut back on providing that so important first line of contact with a person who is friendly, welcoming and listens making intelligent comments and is really helping the caller. This was one if the best experiences I have met with lately - I can't praise the young lady enough - she's a real asset to the Practice. Mark was also amazing - but I've had treatment from his before some years ago so I knew what to expect and wasn't disappointed!

Dentalia Dental Clinic & Denture Studio

Dentistry

I am absolutely terrified of the dentist but recently I was suffering from toothache so really had to put my big girl pants on and book an appointment with one. I was recommended Dentalia by a friend so gave them a call. From the first call to book an appointment to actually receiving the treatment was first class. They were all so friendly, kind and patient with me, and put me at ease. I have actually booked an appointment to go back for a proper checkup which believe me I didn’t think I would ever do. I would highly recommend Dentalia, so give them a call if you have phobia like me.

Skylight Psychiatry

Psychiatry

Overall a good experience except the wait time for the report. The clinicians were professional and friendly. The administration staff were also professional and helpful. The reports are very thorough, clear and professional. The report was over 4 weeks past the date it was expected / had been told. This proved to be extremely stressful. For me it would have been better to advertise a longer wait time and deliver it sooner rather than the other way around. Of course I accept that delays can occur. Overall a good experience and would recommend. Thank you.

᠎ Karen Laler

Dietitians

We had a very good experience with Karen after our baby was thought to have possible dairy, soy, and egg allergies. She took the time to explain everything clearly and guided us through introducing these foods in a careful and practical way. The consultations were thorough and easy to follow, and her advice helped us feel more confident. So far, our baby has tolerated all the foods well, with no signs of allergy. We found doctor’s support very helpful and would recommend her to other parents in a similar situation.

Mr Nicholas Kalavrezos

Oral & Maxillofacial Surgeon

Mr Kalavrezos is an exceptional expert in his field. His ability to simplify complex medical findings, explain their implications, and outline a clear, actionable path forward has been invaluable in helping us prepare to manage and monitor my daughter’s ongoing condition and well-being during a challenging time. Thanks to his insight and expertise, we now have confidence in the way ahead and have eased some fear of the unknown. We are deeply grateful for his guidance and support.

Mr Kartikae Grover

General Surgeon

I had top surgery with Mr Grover. The initial online appointment was very informative, he ran through all my options, what I wanted and what the risks were. He covered this again at my first in person appointment, was very friendly. On the day of my surgery he came to see how I was feeling about the surgery, whether I had any concerns, and answered any last questions I had. I'm very happy with the results of the surgery and would recommend Grover.

Dr Israa Al-Shakarchi

Rheumatologist

She was very thorough, I didn't feel rushed at all during my appt, and she started right from the start of my problems, everything was explained to me quite clearly, and what the next stages were in me getting better. Dr Israa Al-Shakarchi is one of the best consultants I have every met, she is so friendly, funny, and just puts you at ease which is what you need!!

Mr Sulaiman Alazzawi

Orthopaedic Surgeon

I highly recommend Mr Alazzawi. His manner is clear,, helpful and reassuring. I had a very bad hip, indeed, and, the new hip healed quickly and is strong and painless. As someone who suffers from osteoarthritis, all over, I know that fixing one joint won't fix everything but it has made a huge difference and I now feel fine about having the other hip done.

Dr. Matthew Brown

Pain Management Specialist

It’s always a pleasure to see Dr Brown. He’s professional, empathetic and warm, and always communicates with clarity and kindness. He recently taught me how to self administer acupuncture needling. His instructions were easy to follow and his supportive guidance gave me the confidence to do this at home.

Mr Jagwant Singh

Orthopaedic Surgeon

I had a very friendly and professional experience with this Dr Jagwant Everything was explained clearly, including my recovery progress and future development, which really put me at ease. I felt listened to and well supported. I would definitely recommend to others looking for clear, professional advice.