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Pixie and Sera

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

5 healthcare followers

4.92

/5

(365 reviews)

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Specialties:

General Practice (GP)

3 specialists

5 healthcare followers

Areas of expertise

Health Assessments
125
Health Check (Screening)
106
Women's Health
81

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Expert in:

About Pixie and Sera

Dr Pixie McKenna and Dr Sera Shoukru have decades of experience in delivering bespoke private general practice and health screening in the Harley St Area. Working
collaboratively since 2009, we launched our flagship Pixie and Sera practice situated within the world-renowned London Clinic in 2016. Pixie and Sera offer a wide range of
services from simple GP appointments to fully comprehensive health screening.

Whether you need a simple GP consultation, second opinion, consultant referral, blood test, vaccination or prescription we are on hand to help. Having cultivated
an extensive consultant network over the years the clinic prides itself on ensuring rapid turnaround for referrals to London’s best specialists. GP partner's Dr Pixie and Dr Sera
together with their associate GPs have collective experience in the fields of General Practice, Women’s Health, Health Screening, Menopause Care, Men’s Health, Sports Medicine, Psychiatry, Dermatology, Paediatrics and Young Persons Health. We also offer Weight loss services, Botox and full confidential sexual health screening. Rest assured whatever the ailment we have it covered. Delivery of bespoke services is at the heart of what we do so whether your requirement is for a regular in-house GP session, a health screening package or a GP consultation service we can create a pathway that
suits you


Specialties

  • General Practice (GP)

Areas of expertise

Click the bar to read patient reviews

Health Assessments
125
Health Check (Screening)
106
Women's Health
81
Medical Check-Ups
71
Men's Health
30
Immunisations
12
High Blood Pressure
10
Stomach / Abdominal Pain
9
Referral Letter
9
Stress Management
7
Back Pain
6
Sexual Health Advice
5
Sexually Transmitted Disease (STD) Screen
4
Preventative Medicine
4
Menopause
4
Chest Infection
3
Chest Pain
3
Hormone Replacement Therapy (HRT)
3
Well Woman Check
3
Video Consultation
2
Asthma
2
Sinusitis
2
Anaemia
2
Nutritional Education
2
General Medicine
2
Allergic Rhinitis (Hayfever)
2
Troublesome Cough
1
Mole Check
1
Contact Dermatitis
1
Muscle Injury
1
Flu (Influenza)
1
Ankle Sprain
1
Hyperpigmentation Treatment
1
Flu Vaccine
1
Allergies
1
Smear Test
1
Food Poisoning
1
Coeliac Disease
1
Dermatitis
1
Gastroenteritis
1
Shingles
1
Lyme Disease
1
Depression
1
Vertigo
1
Tinnitus
1
Nasal and Sinus Disorder (Sinusitis) Treatment
1
Medical Certificate
1
Contraception Advice
1
Intrauterine Device (IUD) Insertion
1
Rash
1
Injectable Treatments
1
Fracture (Broken Bone)
1
Hyperhidrosis (Excessive Sweating)
1
Nerve Pain
1
Travel Vaccinations/Travel Medicine
1
Well Baby Check
1
Anal Cancer Screening
1
Weight Management
1
Skin Lesion Removal (Warts, Moles and Skin Tags)
1
Counselling
1
Skin Cancer
1
Coronavirus (COVID-19) Test
1
Tiredness (Fatigue)
1
Seborrhoeic Dermatitis
1
Ankle Tendonitis
1
Facial Volumisation with Fillers
1
Breathing Disorders
1
Urology Imaging (Uro-Radiology)
1
Acne
Acupuncture
Anxiety Disorder
Balanitis
Bioidentical Hormone Replacement Therapy (BHRT)
Chlamydia
Constipation
Cryotherapy
Diarrhoea
Dizziness
Ear Infections
Eczema (Atopic Dermatitis)
Face Rejuvenation
Genital Dermatology
Genital Wart Freezing
Gonorrhoea
High Cholesterol
Hormone Disorders (Male)
Hot Flushes
Libido Restoration
Medical Report
Mental Health Condition
Moles
Nausea and Vomiting
Pelvic Pain
Sexual Medicine
Skin Problems
Sore Throat
Testicular Pain
Testosterone Replacement for Women
Thyroid (Blood Test)
Thyroid Problems
Urinary Tract Infections (UTIs)
Whooping Cough (Pertussis)

Insurers

  • Cigna
  • Bupa
  • WPA
  • AXA Health
  • Healix Health Services

Treatments and fees

New Patient

£310 - £310

Follow up (45 Minutes)

£310 - £310

Location

Opening hours

Monday

08:30 - 18:00

Tuesday

08:30 - 18:00

Wednesday

08:30 - 18:00

Thursday

08:30 - 18:00

Friday

08:30 - 18:00

Saturday

Enquire

Sunday

Enquire

5 Devonshire Pl, London, United Kingdom, W1G 6HL

Reviews

AI Review Summary

This summary was created by AI based on recent reviews

Patients describe the team at Pixie and Sera as friendly, professional, thorough, and caring. The practice provides exemplary care for procedures like annual check-ups and medical examinations, with clinicians offering detailed explanations and making swift referrals to specialists. Patients report an efficient and patient-focused service across reviews, feeling heard and well supported. These experiences reflect a strong emphasis on proactive health assessments, comprehensive health checks, and dedicated women's health services.

4.75
verified patient
06 May 2026

I just wanted to touch base with my doctor and it was a smooth and enjoyable visit.

5.00
verified patient
04 May 2026

The practice is conveniently located and bloods can be done in the same building if needed. The support staff have always been friendly.

Reply from Pixie and Sera
06 May 2026

Thank you for your kind feedback. We’re really pleased to hear that you find our location convenient and that having blood tests available in the same building has been helpful. It’s also great to know our support staff have made a positive impression—we’ll be sure to share your comments with the team.

5.00
verified patient
22 Feb 2026

The time, attention, and care I received from Sera Shoukru surpasses anything I have ever received from a medical professional. It is immensely appreciated.

5.00
verified patient
19 Feb 2026

Have been a patient for several years. Pixie and Team always take good care of me. Highly recommended!

Reply from Pixie and Sera
19 Feb 2026

Thank you so much for your kind words and for being part of our practice for several years — we truly value your continued trust and loyalty. It’s wonderful to hear that you feel well looked after by Pixie and the whole team. Providing consistent, attentive care is something we all strive for, and feedback like yours means a great deal to us.

5.00
verified patient
22 Dec 2025

Dr Pixie is amazing. She's remarkably astute and knowledgeable, and has a real warmth about her. She takes the time to listen (you never feel rushed), and she exercises common sense with a relaxed confidence that conveys her tremendous experience.

Reply from Pixie and Sera
19 Feb 2026

Thank you so much for taking the time to share such thoughtful feedback. We’re absolutely delighted to hear about your positive experience with Dr Pixie. Providing attentive, unrushed care in a warm and supportive environment is something we truly value as a practice, and it’s wonderful to know that this was reflected in your visit. Your kind words mean a great deal to our whole team. We’re grateful for your trust and look forward to continuing to support you in the future.

5.00
verified patient
09 Dec 2025

Professional, expert advice and referral to appropriate consultant for further examination.

Reply from Pixie and Sera
16 Dec 2025

Thank you for your feedback. We are pleased to hear that you were satisfied with the professional advice provided and the referral to an appropriate consultant for further examination.

5.00
verified patient
20 Nov 2025

Dr. Muheden was kind and attentive to my concerns and provided exceptional care during my visits. His attention to detail and genuine concern made all the difference and he ensured I understood every step of my treatment. The entire Pixie and Sera team was extremely professional from scheduling either online or by phone to reception at the clinic. They all ensured I was seen within minutes on my appointment days. Keep up great job! Suggestion - If we could get appointments and at least tests and labs done over the weekends. Maybe half days on Saturdays? It is hard for some of us to come on weekdays hence all my appointments had to be done late in the evenings. If I had an option for Saturday I would've preferred that than late in the evenings. Thank you!

Reply from Pixie and Sera
16 Dec 2025

Thank you so much for taking the time to share your experience. We’re delighted to hear about the exceptional care you received from Dr. Muheden and that he made you feel heard, supported, and well informed throughout your treatment.We truly appreciate your thoughtful suggestion regarding weekend and Saturday appointments. We understand how challenging weekday visits can be, and your feedback is valuable as we continue to explore ways to improve accessibility for our patients. Thank you again for your kind words and constructive feedback — we’re grateful for your trust and look forward to caring for you in the future.

5.00
verified patient
19 Nov 2025

Amazing doctor. Very supportive. Amazing bedside manner.

Patient seen for:
Reply from Pixie and Sera
16 Dec 2025

Thank you for your kind feedback.

5.00
verified patient
19 Nov 2025

Following my visit for a general health check up I felt I had received a detailed and attentive consultation. I had been able to talk through any concerns and queries with time and consideration in an easy and informal manner. I felt at ease throughout routine examinations and was given guidance and advice for future considerations. I always leave the practice feeling reassured and in good hands. Communication throughout and feedback/ results after my appointment were extremely efficient.

Reply from Pixie and Sera
16 Dec 2025

Thank you very much for your thoughtful feedback. We’re delighted to hear that you felt well supported during your general health check-up and that the consultation was both detailed and reassuring. Creating a comfortable, open environment where patients can discuss their concerns with confidence is very important to us. We’re also pleased that our communication and follow-up of results were efficient and clear. Thank you for your continued trust — we truly appreciate it and look forward to caring for you again.

5.00
verified patient
19 Nov 2025

Sera was amazing. She spent such a long time with me and really understood my problems. She was so thorough, pragmatic and kind. Thank you so much!

Reply from Pixie and Sera
16 Dec 2025

Thank you so much for your kind words. We’re delighted to hear about your positive experience with Sera and that you felt truly listened to and supported. Her thorough, thoughtful, and compassionate approach is something we value greatly, and we’ll be sure to pass along your appreciation. Thank you for taking the time to share your feedback — it means a lot to us.

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Specialists

3 SPECIALISTS

Dr Sera Shoukru
Cosmetic Doctor

5.00

Patient trust score

110

patient reviews

3

skill endorsements

Dr. Pixie McKenna
General Practitioner

4.96

Patient trust score

94

patient reviews

3

skill endorsements

Dr. Lawen Muheden
General Practitioner

4.96

Patient trust score

64

patient reviews

2

skill endorsements

FAQ

What are Pixie and Sera's reviews like?

Pixie and Sera's overall patient rating is 4.92 out of 5 stars on Doctify.

This is based on 365 reviews.

Where is Pixie and Sera located?

Pixie and Sera is located at 5 Devonshire Pl, London, United Kingdom, W1G 6HL

When is Pixie and Sera open?

Pixie and Sera is open Monday (08:30 - 18:00), Tuesday (08:30 - 18:00), Wednesday (08:30 - 18:00), Thursday (08:30 - 18:00), Friday (08:30 - 18:00)

What consultants work at Pixie and Sera?

You can find a list of the consultants that work at Pixie and Sera here.

Does Pixie and Sera accept new patients?

Pixie and Sera generally accepts new patients.

Get in touch with this practice to enquire as a new patient