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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Dr. Omer Ahmad

Gastroenterologist

Dr Omar Ahmed was introduced to my case after a planned colonoscopy was performed. There was a complication with an abnormal polyp and he stepped in and took charge of the situation. He had to seek permission to perform the intricate surgery he wanted to perform and then succeed in performing it expertly. Dr Omar Ahmed wants to keep me in his care as a long term patient to ensure that any other abnormalities are dealt with as quickly, swiftly and in my opinion expertly as possible. I have never had this kind of treatment and care from any other doctor or consultant in the past and I can’t express how grateful and thankful I am that Dr Omar Ahmed treated me and wants to continue to treat me. I am also more than happy for this feedback to not be anonymous

Mr David Lawrence

Cardiothoracic Surgeon

My experience with Mr. David Lawrence may be described as nothing short of FIVE STAR PLUS. From the beginning, Mr. Lawrence has been hugely approachable, friendly and reassuring; he gave me all the information I wanted/needed to know about my surgery and engendered in me a feeling of complete confidence that I was definitely in the safest of hands. Shortly before my surgery, Mr. Lawrence came to see me and although I was very nervous by then, never having had an operation in my life, he managed to make me feel a little more at ease, it was just somehow reassuring to have those few words with him. The operation has been a success and in my opinion - and in the words of Tina Turner - he is 'SIMPLY THE BEST". HUGE "THANK YOU" to Mr. David Lawrence.

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

I have had multiple appointments and a procedure with kingsbridge, the administration staff are honestly the worst i have came across. From not being able to get through to messed up appointments it is shocking for what you charge in a private hospital. The reception staff at ballykelly are also horrendous. When visiting the hospital i was standing at the reception desk for 10 minutes before i was attended to whilst the receptionists were cursing and slagging off other staff and patients. I would really hope this feedback is taken seriously because I myself will not be back in kingsbridge as a patient due to the outcome of all of this!

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

The waiting has been difficult as communication has been poor. I have struggled to get a response from the office both via email and phone. I had a combined assessment and received my ADHD outcome 3 weeks ago. I am still waiting for my autism assessment outcome despite being told the clinical decision has been made. The staff I saw as part of my assessment were fantastic and the support team have been helpful (when I’ve been able to contact them). It’s just a shame that the poor communication has spoilt the overall experience. It would have been good to under the process flow at each stage.

Mr Kenan Dehne

Orthopaedic Surgeon

Mr Dehne, has given me back my life. I needed a total knee replacement after suffering from an accident. He was very thorough in his explanations and examinations. He was extremely kind and thoughtful as I was extremely nervous about the surgery. He put me at ease and I trusted him implicitly. I’m so glad he was my surgeon, I might have to have my other knee done soon and there is only one man I want to have to do it. He is amazing. I’m totally indebted to him. I can’t put into words how grateful I am to him, Mr Kenan Dehne your are the best , kind and caring. Thank you.

Miss Ayeshah Abdul-Hamid

ENT Surgeon

Arrived early , seen within 10 minutes Made to feel very comfortable Asked permission to check neck and look in mouth then went to other room explained everything did the camera Then explained results then and there Absolutely fantastic appointment and being given good news its not cancer even better . Were out in car before my appointment was due Highly recommend this consultant Lovely lady doctor

Mr Shanmugasundaram Rajkumar

Orthopaedic Surgeon

From first meeting Mr Rajkumar 3 years ago (where he gave me very helpful advice on pain management for my knees) to having a partial knee replacement 6 weeks ago, I found him to be very caring and professional. He has a lovely manner and explains things thoroughly and also listens to any concerns you may have. He also provides advice on aftercare and shows a real interest in how you are progressing.

IVF Matters Fertility Clinic

Fertility Medicine

Dr Irafana and the team are extremely professional and knowledgeable, while also being warm and comforting. My husband and I underwent several treatments, and we couldn’t recommend IVF Matters highly enough. Dr Irfana keeps in contact throughout the process, providing support that helps immensely, and you can truly tell she cares deeply about the outcome.

Pulse Private GP Care

General Practice (GP)

A great experience for my ear wax removal, Dr Allamsetty & team explained throughout so I knew what was happening and what to expect. It can be strange when someone is rummaging about in your ears but when they are blocked getting them microsuctioned is one of the best things you can do, Professional throughout - would highly recommend.

Professor Simon Redwood

Cardiologist

Professor Redwood was clearly dedicated to his vocation and very knowledgeable in our consultation. At the same time he directly engaged with his patient and took trouble to explain the basis of his diagnosis and and was therefore very reassuring and supportive in his care and advice. You could not really ask for more.

Mr Matthew Oliver

Orthopaedic Surgeon

I was examined thoroughly, options were explained and I was informed what was expected of each treatment. I was processed promptly and treated within a short timeframe. Each step was explained during treatment in a friendly and professional manner. I found Mr Oliver approachable and kind.

Fairfield Independent Hospital

Orthopaedic Surgery, Acupuncture, + 25 more

When I first met Ravi, regarding my hip operation I was so nervous and scared he put me at complete ease, the operation was a complete success, I would recommend Ravi to anyone he is a fantastic surgeon and gentlemen thank you, Thank you so much Regards Gary C

Re:Cognition Health London

Neurology, Psychiatry, + 1 more

Aysha Mirza, the receptionist, was incredibly helpful and went out of her way to accommodate my access needs. Dr Anosike was warm and thorough in her approach. She went into a lot of detail and I found her conclusions really enlightening. She was exceptional.

Mr Alistair Balfour

ENT Surgeon

He made me feel at ease on arrival and was very understanding and seemed concerned with the ongoing problems I had. On inspection of my ear took a photo and quickly confirmed it wasn’t a ear problem and referred me to a skin specialist and was very helpful.