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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

GenesisCare Cambridge

Oncology

I feel very fortunate to have had my chemotherapy and radiotherapy at GenesisCare Cambridge. The standard of care is excellent and everyone at the clinic is friendly and welcoming. While spotlessly clean with fantastic facilities the centre doesn't feel overly clinical. I really like the holistic approach to treatment at GenesisCare and particularly benefited from the exercise medicine clinic which took me from gym phobic to regular gym goer with huge benefits for my physical and emotional wellbeing. GenesisCare go above and beyond to make treatment less arduous, from providing really comprehensive support to prevent or mitigate unpleasant side effects to offering a complimentary taxi service to and from radiotherapy sessions. Another plus of GenesisCare is that the consultations are never rushed - there is always time for questions and I particularly appreciated my consultant taking time to talk me through the treatment options and providing really clear answers to all my questions.

Mr Sumit Midya

General Surgeon

I cannot recommend Mr. Midya highly enough. From my initial consultation through to post-operative care, he was the epitome of kindness, professionalism, and expertise. What truly set him apart was his ability to make a potentially stressful situation completely manageable. He is incredibly knowledgeable, taking the time to explain every detail of the surgery in a way that was clear and reassuring. Crucially, his fantastic sense of humour was a genuine comfort—it instantly put me at ease before the operation and even had me laughing post-surgery, (even if it did test his handiwork!) which was a brilliant start to my recovery. I had complete faith in his abilities, and the results of the surgery have been excellent. I would have absolutely no hesitation in choosing him again for any future procedure.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I was referred by my dentist for an issue with an existing root canal. I attended on 3 occasions over a period of approximately 6 weeks. Steve Bonsor and his team were excellent throughout the process. Very pleasant and everything was fully explained at every stage of the process with a very satisfactory outcome at the completion of the process. Can’t compliment all the staff and the service provided enough, thoroughly satisfied customer.

Mr Bhaskar Thakur

Neurosurgeon

Dr Thakur has been very professional, explained all the procedure, the pros and cons of the procedure. He communicated every step to me and expectations explained. I am very happy with the outcome and today’s review went well as I expected. I’m very happy about the progress and I’m hopeful that my condition will continue to improve. His dedication, kindness and compassion is highly commendable

Mr Javed Uddin

ENT Surgeon

Very grateful for Mr Uddin's care and time explaining why other treatments for past 2 years haven't been working long term. Quick effective treatment but he also took the time afterwards to talk about long term management and that really helped me to manage my own condition but also feel able to reach out again if needed with an open appointment Would recommend to anyone with ENT issues

Mr Alex Baneke

Ophthalmologist

Mr Baneke is a very experienced clinician, and has a kind and receptive bedside manner. He listened to my concerns and quickly diagnosed my eye condition after a thorough examination. We discussed several treatment options, and I have great faith in his proposed treatment plan, which has already improved my symptoms significantly. I have no hesitation in recommending him.

Dr Donald Hodge

Paediatrician

Dr Hodge was warm, friendly and approachable from the outset and was very visibly caring towards our daughter. He was undeniably an expert in his field and listened attentively before making judgement, then followed up with appropriate information, tests and a plan. Genuinely couldn't recommend him enough - one of the best medical experiences we have ever had.

Dr. Sangeetha Devarajan

Obstetrician & Gynaecologist

I could not be happier with the treatment I received from Dr Devarajan and her team. I was pretty nervous about the procedures I was due to have, and her calm explanation and bedside manner put me at ease. There was some manageable discomfort but by understanding and reassuring me, it really did make a difference. She was friendly and professional. Thank you.

Mr Christopher Anderson

Urologist

I was so fortunate to have an introduction to Mr. Anderson. I had a complex operation and felt I was in very safe hands. He came to visit me daily post surgery during my 3 day stay in hospital. I had an appointment with Mr. Anderson several weeks later and he explained in detail the outcome of the procedure. I look forward to seeing him in the New Year.

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

I saw Dr Lewis Raiman and he was great. Very welcoming, listening and providing detailed explanation on diagnostic and treatment. I really felt that he is knowledgeable and experienced and felt in great hands. Even as he was doing the scan, he took time to explain to me what I was looking at and where we could see the inflammation.

Elite Aesthetics

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I highly recommend the clinic I had the O shot done about 12 weeks ago for my LS condition which at the time was a very sore and angry I now at present experiencing no symptoms of LS apart from a small patch of white skin. I highly recommend anyone with LS to go and give elite a visit to get a symptoms under control.

VIP Hearing Solutions Eastcote

Audiology

From the initial call to book the appointment the lady who took my call was fabulous offering my 80 year old Mother a next day appointment. The visit - outstanding. Warm and welcoming from the moment we arrived. They were thorough in the examination. Would highly Recommend this business for an ear issues.

GenesisCare Bristol

Oncology

The staff were exceptional and made what is rather an unpleasant experience as good as it possibly can be. I can’t remember everyone’s name but they were all wonderful including the ladies on reception. I hope I don’t have a recurrence, but if I do I will come back to the Bristol clinic without hesitation

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

The hospital is clean and efficient in its practices. Everyone is extremely kind, especially the nurses on the wards, they were tremendous. I would most certainly recommend seeing Dr Wijeratna, he’s just great.

Peninsula Heart Clinic

Cardiology

Very good experience all the way through the process, from the initial calls with reception who were very helpful and friendly to all the nursing staff and others who looked after me when I was being treated.