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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Castle Craig Hospital

Psychiatry, Psychotherapy

Jag kom till Castle Craig från Sverige efter att ha blivit hänvisad av Beroendekliniken i Stockholm, och jag var nervös inför att resa utomlands för behandling. Redan från början kändes dock hela processen lugn och välorganiserad, vilket verkligen hjälpte mig att känna mig trygg. Personalen var vänlig, tillgänglig och visade ett genuint engagemang för min återhämtning. Behandlingen kändes personlig och aldrig stressad, och för första gången kände jag mig verkligen lyssnad på och förstådd. Den lugna miljön gjorde det lättare att fokusera på mig själv och mitt tillfrisknande. Jag åker härifrån med mer självförtroende, klarhet och praktiska verktyg för vardagen. Jag skulle absolut rekommendera Castle Craig till alla som söker stöd, även om det innebär att resa från ett annat land.

Kidswell Health

Child & Adolescent Psychiatry, Endocrinology & Diabetes, + 3 more

I can’t recommend Debra highly enough as a physio. I had physio for my middle child 5 years ago with Debra and again with my now 10 month old baby. Debra is calm, patient, and so knowledgeable, which instantly put both me and my baby at ease. She has a wonderful way of engaging with babies, turning each session into something that feels more like play than therapy, while still being incredibly effective. She always takes the time to explain what she’s doing and how we can support our baby’s progress at home, which has been so reassuring as a parent. We’ve always seen such positive progress under her care, and I’m so grateful to have had her support. I wouldn’t hesitate to recommend Debra to any parent looking for a skilled, compassionate, and trustworthy paediatric physio.

Mr Steve Bromage

Urologist

Very professional, well informed, open and friendly. I had a vasectomy 16 years before and wanted a reversal. Mr Bromage was open about the chances of it working after such a length of time but seemed confident. He also did a sperm retrieval procedure at the same time which was put in storage in case the reversal wasn't successful then we could try IVF. On the day of surgery Mr Bromage kept me well informed and made sure my wife was kept up to date regularly. The whole process from admission to discharge went as smoothly as could be. Exactly a year after my reversal procedure my wife gave birth to our healthy baby boy. I would highly recommend Mr Bromage to anyone looking for a vasectomy reversal.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Reception staff were very helpful both on arrival and when leaving the centre. The medical staff were very knowledgeable & took time to explain everything that would be part of the procedures. The doctor and his team of nurses worked very well together, a well run team. I liked the idea that a nurse remained beside me throughout all the procedures, explaining things as they happened. The recovery room nurse was very attentive and very helpful in her explanation of the printouts following the procedures. The discharge staff in the discharge waiting room provided a very welcome cup of tea and a slice of toast. I had been fasting for over 24 hours by that stage.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

From the moment I was admitted to being discharged, the whole experience was exemplary! All of the staff from the receptionists to the doctors, nurses, auxiliary assistants, catering staff, cleaners, porters and obviously the surgeon (Sam Rajaratanam) and anaesthetist (Barry Phillips) were all amazing. The care was absolutely 1st class. Not only was everyone extremely diligent and professional, they were all personable, friendly and charming. Whilst undergoing major surgery, I felt thoroughly looked after and in safe hands from a great team. I really can't thank everyone enough and recommend this fantastic facility more highly. Top Class!!!

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

The imaging team — particularly R. Wilson and L. Kuriakose — were outstanding. Their efficiency, professionalism, and the way they worked with me throughout the treatment were superb. In contrast, communication from the reception team was limited. There was little information provided regarding waiting times or updates, and my next of kin were not kept informed about what was happening or how long the process might take. This created unnecessary uncertainty during an already stressful time. Parking was also extremely challenging, to the point where travelling by train would likely have been easier.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

All staff, including the receptionist, were very nice and helpful. The hospital waiting areas and the consulting room were very clean and well maintained. There were unlimited free hot drinks and water available for waiting patients. Whilst the hospital does not have a car park, there was plenty of on-street parking available (charges varying up to £6.50 for 4 hours - enforced until 8pm), even on a busy Friday traffic wise after 4pm, when I arrived.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

From start to finish I had an excellent experience at Vision Scotland Glasgow. All staff were welcoming and friendly and the physical clinic was very pleasant, modern and clean. There was some complexity with my particular clinical requirements although the clinical team (especially Neil) were very patient and thorough in helping to identify the correct solution for me. The procedure was straightforward and I am very happy with the outcome!

Mr Joyti Saksena

Orthopaedic Surgeon

Mr Joyti Saksena is a very experienced consultant in his field. On meeting him I was very happy and confident that the procedure for full knee replacement would be a success. He is very reassuring and makes you feel at ease and always gives you conscience information about what you have had done and how your recovery will go. Would recommend him to family and friends and going forward will look to get my other knee replaced in the future.

Dr. Somaly Lach

General Practitioner

I will repeat here as I answered these points in the previous section. My first appointment with Dr Lach did not disappoint She was welcoming and easy to talk to and clearly knowledgable and well informed. She explained every step which enabled me to make an informed decision. I did not feel rushed and was given plenty of opportunities to ask further questions.i look forward to going back to see her.

Mr Mark Tyrrell

General Surgeon, Vascular Surgeon

I took my son to see Mr Mark Tyrrell and we had a really positive experience. He was kind, professional, and very honest, taking the time to explain everything clearly and realistically, which really reassured us. He answered all our questions and made us feel completely at ease. I would happily recommend Mr Tyrrell to anyone needing a vascular surgeon.

Mr David Van den Haute

Osteopath

I've been seeing David for just over a year now for various issues. He's helped me with long term migraines and persistent headaches, a rolled ankle, lower back pain, shoulder injuries, and generally kept my body from falling to bits from working 9 hours a day at a desk and running around after two little people!

Mr Ali Raza

Orthopaedic Surgeon

on my 3rd visit to Orthopedic I was treated with Mr Ali who put me in a comfort zone as I have a fobia of Hospitals, on giving me a heck over and getting results of x ray he told me to do some movements on my arm and he would be applying fo physio to which I thanked him for taking time to checking me

Dr. David Weinstein

General Practitioner

It felt easy talking to Dr. Weinstein. He was interested not only in my blood tests, but all aspects of my health and wellbeing. It was great to have so much time with someone who genuinely understood me. I was delighted with the options and advice he gave me. Highly recommended.

Mr Alexander Burbridge

Physiotherapist

Alex is professional, clearly an expert and very helpful. Also very friendly, easy to talk to and clear in his approach. I've seen Alex twice now and will go back to him for follow ups. He makes it easy to get in touch with questions outside of the appointment too.