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The Stevenage Counselling Clinic

Psychology

Hi My time with glenda was superb , since the start of my sessions i was greeted with great compassion. Glenda has a great ability to dig up issues that made me feel i was in the right place. When i was diagnosed with depression ,anxiety ,ptsd and finally adhd glenda started with my adhd issues first which we worked together to finally understand my feelings and also understand who i was . Glenda has really helped me with talking about my depression in a big way as i thought it was just normal to feel sucidal all the time and thinking real bad things in my mind. I have always known there was something not quite right since when i was young but again i thought it was normal but glenda taught me to understand that things i did and have done over the years were not so normal . I felt i was in good hands with glenda and like to thanks her again for helping me at such a bad time in my life , and if anyone else in this world needs that help glenda is there to help. I am now in a better place

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

My first appointment was arranged within a week. After my appointment I was offered surgery in exactly one more week. Everything was great, lovely facilities, lovely staff. Everyone was very friendly and constantly being offered coffee etc. On every occasion I was taken either on time or early. I was put at ease and everything was fully explained and what the best lenses for me would be, based on my history and interests. On the day of surgery, everything went fine and there was no pain whatsoever, merely a strange feeling as the surgeon did his stuff. Afterwards I was given advice re eye drops and aftercare and again all great. Everything was fine when I got home, merely discomfort and that soon passed. I had plenty of people checking and following up that all was well. Finally, I had a follow up visit after a few weeks and again everything was great and very professional and I was advised to see my optician and GP. Throughout my time, the service I received was first class.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

Dear Doctor and Team, I wanted to take a moment to sincerely thank you for the outstanding care I received during my gastroscopy. From start to finish, the entire process was made so much easier than I had expected. Dr Hayat was absolutely fantastic — humane, empathetic, and reassuring — which made a huge difference to me. The staff took the time to explain everything clearly, answered my questions patiently, and helped me feel informed and calm throughout. Everyone I encountered was friendly, professional, and genuinely caring. What could have been a very stressful and frightening experience was turned into a positive one, not only for me but also for my partner, who felt reassured by the kindness and clarity shown by the team. Please pass on my thanks to everyone involved. Your compassion and professionalism truly made a lasting impression, and I am very grateful.

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

I injured my back the week before Christmas — I could not even walk with the pain. I emailed Dr Swan over the weekend not expecting a response until Monday. I should’ve known from my previous experiences that he really cares about his patients and their outcomes so I was not surprised when he called me at home in the evening to discuss what I could do to immediately to relieve the spasm and a plan of next steps for investigations and treatment. I could not think of a safer pair of hands to be in when you are in severe pain and dealing with a spinal injury.

Mr Dominic Davenport

Orthopaedic Surgeon

I met with Mr Davenport to discuss my options in respect of potential knee replacement surgery. He confirmed my expectation that surgery would be necessary. Mr Davenport performed my surgery successfully at the beginning of January 2025 and four weeks later I am well advanced in my physiotherapy programme, ahead of where I might expect to be. I have found Mr Davenport to be friendly, professional and an extremely knowledgeable and skilful surgeon. I am very happy to recommend his professional services.

Dr Patrick Heck

Cardiologist

Dr. Heck is an amazing combination of compassionate human and incredibly professional doctor - which doesn't happen often. With immense good humour and obvious personal concern, he understood my situation and then devised a pathway forward, which was both practical and clear. I feel hugely fortunate to have access to care like this, and can only say that I feel I have been looked after with care and appropriate professional concern. Long live the NHS for being able to support these high standards!

Mr Prokopis Annis

Orthopaedic Surgeon

Mr Annie was extremely pleasant to deal with, throughly explained the procedure and possible outcomes. Clinics were always on time, and admission to hospital was quick following the pre op assessment. Excellent pre op advice and information (including the input from the whole theatre team). Post operative advice was thorough and good follow up the morning after surgery leading up to my discharge. Post operative clinic appointment 7 weeks following operation was useful.

UK Vein Clinic - Birmingham

Vascular Surgery

Not a good experience as I imagined paying privately would give. Unable to get prescription due to Dr putting my name as prescriber ? Telephone answering machine usually and although tried to sort I was left without medication . Reacted to dressings again so not feeling good at moment 😩 Please remember conversation during the procedure makes it a lot more invasive. Hoping this time I will free from pain !

Mr Robert Lee

Orthopaedic Surgeon

Mr Lee recommended spinal fusion for my back pain. This was done initially in 2016 and further fusions were done 2016. Consultations with Mr Lee were informative, he has always explained diagnosis and possible surgery clearly. I have always felt totally safe with his decisions. Throughout operations, hospital stays and consultations Mr Lee has been kind and caring.

Dr Alisha Esmail

General Practitioner

I recently saw Dr Esmail for a smear test and I can’t say how refreshing the experience was. As someone who has vaginismus and persistent hpv, I’d been worried about it for quite a long time. She explained what was happening at every step, gave me the space to stop when I needed and was so reassuring and warm. Can’t recommend Dr Esmail enough!

Miss Anca Pop

Obstetrician & Gynaecologist

I had an exceptional experience with Dr. Anca Pop and the entire team at London Gynaecology. Dr. Pop was incredibly understanding and compassionate throughout my visit. She communicated everything clearly and concisely, taking the time to answer all my questions and ensuring I felt comfortable and informed at every step.

Dr John O'Donohue

Gastroenterologist

Dr O’Donohue saw my father following treatment for a suspected intestinal blockage and advised on an approach to managing the symptoms. He kindly engaged his colleague to review scans at no extra fee which was greatly appreciated in the circumstances where we were self-funding. He is an excellent gastroenterologist.

Spire Murrayfield Hospital Wirral

Breast Surgery, Cardiology, + 16 more

Was left waiting to go home after op - communication breakdown between day staff & evening staff and no follow up appoint for stitch/wound check - had to change dressings myself and contact BUPA for arranging appoint weeks later. Overall staff were lovely but possible lacking in cover/number of staff availability.

Dr. Jessa Morton

General Practitioner

She was very competent and asked all the pertinent questions regarding my medical history and the issues that had me currently seeking a consultation. She was also very compassionate and informative and by the time the consultation I knew I had found the right professional to help me manage my symptoms.

London Gynaecology - Moorgate

General Practice (GP), General Practice (GP) (Video Consultation), + 1 more

The best medical visit I’ve had in a very long time, the appointment was quick, efficient, organized, all of the staff were lovely, they took the time to understand all questions and concerns I had, I would highly recommend this location to anyone! Really really lovely and impressive visit overall

Niva Medical Clinic

Diagnostics & Testing, Ear Care, + 12 more

Nirav was professional, kind, and took the time to explain everything clearly without rushing. Most importantly, he was great with my 13-year-old and kept her calm and at ease throughout the appointment. Excellent service—would definitely recommend.