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Byron Lodge Care Home

Health and Social Care

Staff are amazing and caring, the problem is not enough staff, only 2 at a time on dementia unit. When they are assisting someone in their room there are no staff to keep an eye on residents in rest of unit. These residents have little understanding of their behaviour or instructions, have poor mobilty and coordination. Myself, as a visitor has had to intervene on several occasions to prevent falls or fighting, and I witnessed other visitors doing the same. This is not my job. I can't fault what the staff do, they go above and beyond and do their best, the issue is understaffing. I'm not making these comments to cause trouble but because I have concerns about safeguarding and feel that all is needed is more appropriate staffing levels. There should also be a male carer on at all times for male residents, and always the same group of staff for familiarity.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

I took my daughter for a blood test today with Dr. Nimah Bholah, and we had an outstanding experience. My daughter has had difficult and painful blood draws in the past, so she was quite nervous. But Dr. Bholah was incredibly reassuring, gentle, and patient throughout the whole process. To our surprise, my daughter felt no pain or discomfort at all, it was the most relaxed she has ever been during a blood test. Dr. Bholah explained everything clearly, helped her feel at ease, and showed real care and professionalism. My daughter even said she would happily come back to see the same doctor again whenever she needs blood work. That alone says everything about the quality of care we received. Thank you, Dr. Bholah, for making what is usually a stressful experience into such a positive one. Truly exceptional service.

Dr Vishal Nayak

Cosmetic Doctor

Had the pleasure of attending Dr Nayaks treament centre in Romford and could not be more complementary about the experience. Dont get me wrong the procedure itself, as you can imagine, can be painful at times and is a long day, but the staff from start to finish were exceptional. Dr Nayak made me feel at ease and is ectremely engaging and professional, along with the two ladies i spent the majority of the day with who were fantastic and really listened to my needs and were extremely professional but also made it a calm atmosphere. If anyone is thinking of getting a hair transplant llease look at this centre and you will not be dissapointed - thanks again everyone at My Hair Transplant - Romford

Mr Sadmeet Singh

Urologist

I was in hospital for a problem which has been causing me great mental anguish and stress for many years. Mr Singh was incredibly understanding. I appreciate that a professionalism often dictates that medical staff treat only the symptoms of the issue but Mr Singh recognised my internal turmoil and his empathy and understanding of what I was experiencing was a massive boost to my wellbeing. He was honest and supportive and I wish to convey my thanks to him for that. Likewise I have just read his letter to my doctor and both my wife and I commented on how digestible it was to a layman and how much concern for my well-being Mr Singh expressed. He’s an absolute gem Thank you

Mr Benedetto Mondelli

Obstetrician & Gynaecologist

It’s now almost 6 months since I had my operation with Mr. Mondelli, and I can honestly say I only wish I had done it sooner. I feel so good, and the pain I used to have before the surgery is now just a distant memory! The consultation was very informative, and I had time to think about my options. When I finally decided to go ahead with the surgery, I called his secretary and he put on the waiting list straight away without any delays. The surgery went really well, and Mr. Mondelli found endometriosis and managed to remove it all, also the one closer to my bowel.

Dr Nilay Joshi

Rheumatologist

I have seen Dr Nilay Joshi a few times now, and he has been consistently amazing. He is an outstanding practitioner who genuinely cares about his patients. His approach is incredibly thorough. He always takes the time to listen attentively to all my concerns and explains complex information in an easy to understand way. I never feel rushed during my appointments. His professionalism combined with his reassuring and kind manner makes the whole experience much less stressful. I highly recommend Dr Joshi to anyone looking for exceptional and consistent care.

Butterfield Osteopathy

Osteopathy, Paediatrics

I have spent quite a few weeks having massage and acupuncture with Bella to treat a hip and leg injury. The Tuesday mornings I have received my treatment have just been so amazing, she is so warm and welcoming and listens and advises so very carefully. The relaxing atmosphere and calm attention, has really improved my injury and I very much looked forward to my Tuesday with Bella. I highly recommend a visit to Butterfield Osteopathy and a massage with Bella.

Spire Hull & East Riding Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 16 more

The Spire has excellent facilities (car parking, waiting area, consulting rooms etc) and the reception staff are very attentive and helpful. The “formal check in” using an iPad is an unnecessary hurdle for patients to negotiate. The earlier system of just checking in with the receptionist was much better. My appointment with Dr. Balerdi was on time and a very useful session. Re. Dr. Balerdi himself, my very postive comments are in an earlier section.

Mr Ahmad Sayasneh

Obstetrician & Gynaecologist

Mr Sayasneh, is compassionate, kind, gentle, respectful, very thorough, totally professional, highly knowledgeable and very experienced gynaecologist. He is an excellent communicator, explains everything in lay person’s terms and his letter reports concerning visits, examinations and diagnosis are articulate, thorough, understandable and unbelievably prompt. I can’t recommend him highly enough and am grateful for his services and care.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I thought that being asked to arrive at 4pm was too early. All I had to do for the first 2 hours was a 10 minute check-in with the nurse. Then at 6pm onwards I met the consultant. I was third on the list so it was after 8pm before I went in and I hadn't eaten since 11.30am. I just think you could ask people to arrive at 5pm, not 4pm. Nurses friendly. Facility good. Consultant and team excellent. Happy with procedure.

Dr Ernie Wong

Respiratory Doctor

Dr Ernie Wong has been instrumental in helping me fully control my asthma. Because of his care and expertise in recommending a biologic injection treatment, I no longer suffer from breathlessness and night coughing. Dr Wong is patient, caring, and always explains the cause of any symptoms and the benefits of prescribed medication in understandable language. I am so grateful to be under the care of Dr Wong.

Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I walked up 12 floors as there were no lifts available.Only 14% capacity.I got to the Thames view suite via the cardiac lift because a cardiac unit staff member took pity on me and put me into lift 14 to complete my Access Path to the private patients unit. What on earth is going on and why does the lift maintenance contract not have a 50% minimum functionality profile as a term for service?

Mr Amgad Nakhla

Orthopaedic Surgeon

Mr Amgad Nakhla was excellent, my partial knee replacement has been a complete success. From my first appointment with Mr Nakhla, I fully trusted him and and immediately felt assured that I was in capable hands. I was very nervous about the operation, however Mr Nakhla listened to my concerns and put me at ease. I will forever be grateful for how he has improved my life.

Dr. Su Ghosh

Paediatrician

Dr. Su is simply exceptional. She always takes her time to answer any questions I have about my baby girl and never rushes our appointments. After each visit, she sends a detailed report explaining everything clearly and follows up on any concerns without fail. I highly recommend her to any family looking for a kind, thorough, and knowledgeable paediatrician.

Newmedica Leicester

Ophthalmology

Visited Newmedica for Cataract assessment, surprised of great serviced provided compared to NHS hospitals in general. Clean premises, refreshments available for all patients even family members. Staff members were very nice and welcoming. Doctor was brilliant explained in depth about cataract and my next procedure, which put me at ease. Highly recommended.

Optegra Eye Hospital Hampshire

Ophthalmology

A quick and efficient service; from point of referral to second cataract operation was a total of 8 weeks. At the pre op assessment, Staff explained the procedure clearly and on the days of the operations I was informed of all different elements of the operation. The operations were pain free with minimal discomfort for a couple of days afterwards.