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Ms Ranjit Sandhu

Ophthalmologist

From the initial consultation through to post-operative followup, the care I received throughout my multifocal cataract surgery was consistently professional and well organised. Prior to surgery, the assessment process, treatment options, and expected outcomes were explained clearly and in detail. In particular, the differences between single-vision and multifocal replacement lenses were discussed thoroughly, including the potential benefits, limitations, and suitability for my individual needs. I was given sufficient time to consider these options and to ask questions, which supported an informed and confident decision. On the day of surgeries, the team was efficient, professional, and considerate. The procedures themselves were straightforward and managed smoothly, and I felt appropriately supported throughout. Post-surgical care was structured and attentive. Follow-up appointments were conducted carefully, with clear guidance provided regarding recovery, taking prescribed medication, visual adaptation, and next steps. Any queries were dealt with promptly, and my progress was monitored appropriately. Overall, the combination of clinical expertise, clear communication, particularly around lens choice and considerate care resulted in a positive experience and a very satisfactory visual outcome. I would confidently recommend this practice to others considering cataract surgery.

Wessex Cardiology

Cardiology

Recently wanted an MOT to check that my heart was all fine due to having a HA at a young age. I had an ECG and a Stress Echogram procedure prior to my consultation with Mr Wilkinson. I requested to see Mr Wilkinson, as it was him who performed emergency stent procedures on me 14 years ago, and it was really great to see him again after all these years. Mr Wilkinson is top of his field and a very lovely guy. The nurse who performed my tests was really professional and friendly and very helpful. My consultation went very well and put my mind at ease. I went private as I wanted some Piece of mind and the NHS only deal with reactive situations (IE heart attack) and are not interested in supporting people years after treatments unless you have a serious issue. I can 100% recommend anyone looking to book private consultation / tests via Spite hospital. I only have one major gripe… they no longer, and for some time do not take a credit card payment (no longer use a card machine) the reasons were explained, as you can only do a BACS transfer now. I find this very unhelpful and this should be reinstated. If you have lots of spare cash around to complicate then this will not be a problem for you, but for people who use this service and it’s an extra expense, it’s more difficult. I would use Spite more if a credit card service was available.

Mr Padmanabh Phaltankar

Orthopaedic Surgeon

My total knee replacement journey has been exceptional. From my initial consultation though to my surgery and the aftercare. Mr Phaltanker is extremely professional, he is very factual without any attitude or superiority. He listens extremely well and is very thorough when answering your questions and concerns. He is reassuring and you feel comfortable knowing that you are in safe hands. I have absolutely no hesitation in recommending him for your surgery. I am absolutely thrilled with the results. I really hope he will be able to attend to my other knee and my hips when they need doing. If you want a straight talking surgeon with excellent results Mr Phaltanker is wonderful. I am extremely grateful to have been in his care.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

Dr. Kathryn Taylor Barnes is an exceptional Aesthetic Doctor whose experience and skill truly stand out. From the very first visit, it was clear that she is not only highly knowledgeable, but also thoughtful, thorough, and attentive. She takes the time to listen, explains things clearly, and approaches care with both confidence and compassion. Her expertise is evident in every interaction, and she makes you feel genuinely comfortable and well cared for. I am extremely grateful for the level of professionalism and excellence she brings to her work and would highly recommend her to anyone seeking outstanding aesthetic medical care.

Dr Ahmed Shalabi

Gastroenterologist

Having suffered with Crohn’s for over 10 years, I was in desperate need of help when Dr Shalabi accepted my referral at Frimley Park from an alternative hospital. During my first interaction he recognised how poorly I was and needed medical attention and I put my full trust in him to help me get better. His experience and expertise, alongside his calmness and kindness have got me through some very difficult situations over the last few years. He continues to follow up regularly and I am so grateful to be under his care. I would highly recommend Dr Shalabi to anyone in need of gastroenterology care.

GenesisCare Cambridge

Oncology

The overall experience was good at the start been going go treatment over a year the oncologist never contacts me only if I complain the nurses never pass my concerns on I’ve been waiting for private prescription for 6 days which has never turned up rang and spoke to a doctor he promised to pass it on to oncologist never happened after 4 phone calls the service is disgusting the amount of fees I am paying I expect a better service than I’m getting I’m seriously thinking of going back to NHS where I did get better service I certainly wouldn’t recommend Genesis Care to anyone

Mr Christopher Brew

Orthopaedic Surgeon

This was my first major operation. I was very nervous and quite anxious before going to the hospital. After booking in, I was taken to my room where the staff carried out all their pre ops checks. Whilst doing this my nerves began to calm as the staff were so warming and kind in their approach. My operation was early in the morning and I was back in my room in time for lunch. My post operative care was also of a high standard, the staff were excellent. The operation went very well and I would highly recommend the operation and also Yorkshire Clinic.

Professor Jeremy Sanderson

Gastroenterologist

I have been with Professor Sanderson at London Digestion for more than 10 years. As always he puts you at ease, listens to your concerns and is friendly and extremely professional. He is an expert in the treatment of Crohn’s Disease and is the only specialist that I have seen in the 30+ years that I have had Crohn’s, who has really understood and treated my Crohn’s properly, hence why I continue to have him as my specialist despite no longer living in the area. I very highly recommend London Digestion, Professor Sanderson and all of his friendly staff.

London Heart Centre

Cardiology

I had an excellent experience with London heart centre thanks to Stevie. She handled my call with such professionalism, empathy, and efficiency, making what was a very stressful time feel much easier. My appointment was booked quickly and smoothly and everything was clearly explained. Having dealt with many people across different clinics and British Airways, I can honestly say this was by far the best experience I’ve had. Outstanding service and genuine care given.

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Incredibly long wait times, and very poor communication. Repeated requests for infiormation I've already given them and they kept changing which "portal" they wanted to use. The diagnoses for one condition came as an email, with no human touch, no next steps, no follow-up. Was just left to fend for myself. The diagnoses for the other condition was by video call, with a very disenterested practitioner who clearler didn't take on board the severity of my struggles.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

All staff, including the receptionist, were very nice and helpful. The hospital waiting areas and the consulting room were very clean and well maintained. There were unlimited free hot drinks and water available for waiting patients. Whilst the hospital does not have a car park, there was plenty of on-street parking available (charges varying up to £6.50 for 4 hours - enforced until 8pm), even on a busy Friday traffic wise after 4pm, when I arrived.

Mr Paul Cleaveland

Urologist

A credit to the organisation..Listened addressed my concerns with clarity & empathy. Overall conduct behaviour & communication skills left me with a feeling of empathy & understanding. Felt he went above & beyond offering a referral for High Frequency Ultrasound appointment in an attempt to give best possible outcome for ME …I respectfully request this feedback is shared with Paul and used as evidence his next annual appraisal.Thank you

Mr Mahmoud Moussa

Obstetrician & Gynaecologist

Mr Moussa carried out 2 cardiac assessments and 1 growth scan on our baby and genuinely, I have nothing but positive feedback to give. Mr Moussa is very detailed and thorough with the checks he carries out, at the end of the scan he takes the time to ensure everything is explained in detail and in a way that is understandable. We are very grateful for everything Mr Moussa has done for us to date.

Deben Private GP Services

General Practice (GP)

Greeted well by Amanda the secreatary and nurse on arrival. Dr Ridout greeted me with a smile and handshake, addressed me by name and personally conducted me to her office. She was warm, positive, respectful and dealt with my needs very professionally. I was re- assured with the positive measures organised. The blood work was excellently completed. A satisfactory and uplifting experience.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I moved house before Christmas and during the process I lifted a piano (big mistake!), sofa, wardrobes, beds, washing machine etc. This resulted in severe pain in my lower back and left leg. I couldn't sleep at night and made an appointment to see Josh. I walked into the treatment room in pain and walked out pain free!!!!!!! I 've already booked in for another treatment next week. J W.

Mr Kartik Hariharan

Orthopaedic Surgeon

Delightful! Mr Hariharan has got a very good reputation and I could not recommend him highly enough. He is personable, empathetic and kind. He explains everything that needs to be explained in a clear and concise manner. I have met many consultants over the last few years who were nice and not so nice - Mr Hariharan is up there as one of the nicest. Excellent bedside manner!