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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Professor Nikhil Vasdev

Urologist

I was referred to Prof Vasdev via a friend of a friend who is: a prostate cancer patient, a practicing emergency Doctor and an ex-military doctor. When I first spoke with “###”, he talked me through his exhaustive research into who, is who, in the world of treatment of prostate cancer and the many specialists in a myriad of fields that he had interrogated. For him, there was only one option for the individual in which he was willing to place his trust and his future care, that man was “Prof Nik”, (a term of endearment I am sure I would never be so bold as to use!) On meeting Prof Vasdev, I was struck by how quickly he thinks, acts and assimilates information. On further conversations throughout my treatment, I have been amazed at how much he does, both locally and internationally across his surgical work, his research, his teaching and his sharing of best practice and in my case Neurosafe Robot Assisted Laparoscopic prostatectomy (RALP). The Neurosafe aspect is the gamechanger, this allows the team to assess at a cellular level the safe margins for the removal of diseased tissues live in surgery with samples taken and assessed in real time…AMAZING! I am now 11 weeks post-surgery and am recovering very well and have had my first post operative PSA test returning undetectable levels of PSA. Having been able to observe Prof Vasdev in his native environment at the NE Hertfordshire hospital in Stevenage he struck me as s a super-bright inspiring leader, held in great esteem by his colleagues and patients alike, capable of communicating the mission and the goal to his peers and his staff who offer him great respect in return and understand how and why to get to the best treatment and patient outcomes Besides his operative track record, his academic and research and teaching record leave no doubt to his expertise, energy and passion to improve medical science across many disciplines which culminate in him being an outstanding surgeon and an avid sharer of new procedures and techniques to give the best patient outcomes and I count myself as a very grateful individual amongst that number.

Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

The assessment visit was fine in that I walked away with a clear diagnosis and a plan, but the experience was a little hectic due to cleaners coming in to prepare for the next appointment while we were still there, and the dr needing to take urgent calls as she was on duty at the time. The team I speak with are all very friendly but there seems to be a disconnect between the information exchanged on emails and whatsapp. I feel this may have led to a delay in starting treatment. Again, it's fine because I got it in the end, but there may be some part of the process/line of communication that needs review/improving. My initial virtual visit was at risk of being cancelled due to where I was having the call from. Thankfully, the doctor was able to accommodate another slot on the same day. I noticed that there is now a clear statement on the booking confirmation re: need to be in a private space for virtual calls, which is good.

Dr Peter Hill

Nephrologist

I met Dr. Peter Hill at the Cleveland Clinic on 29th November 2025. It appeared to be a very busy clinic, but Dr. Hill took his time to see me. Dr. Hill was extremely professional and focused . He took a comprehensive medical history, performed a meticulous clinical examination, and carefully reviewed all previous investigations by by Urologist and GP which I had sent across to Rosie in advance. Dr. Hill provided a clear and detailed explanation of my kidney situation and set out an appropriate plan for ongoing monitoring. He took my my parents medical history into consideration and relevant blood markers to be included for me, promptly arranging a specific scan. His manner was calm, respectful, and reassuring throughout. This was one of the most thorough and patient centred consultations I have ever experienced. I would not hesitate to recommend Dr. Hill to anyone seeking expert nephrology care.

Thornbury Radiosurgery - Gamma Knife Centre

Neurology, Neurosurgery, + 1 more

My experience has been outstanding. From the first phone call to leaving the thornbury hospital. Hannah the centre manager and Farqi treated me amazingly. I felt safe in the cleanest, calmest environment. The information I received was top notch and I have never experienced such kindness to me. Dr Ibrahim was very kind and I felt that someone was finally listening to me after many months. The staff at the Royal Hallamshire, particularly Nancy and Lisa also went the extra mile and again were very kind. We travelled from East Yorkshire and therefore accommodation was arranged for us by Elaine which was very much appreciated. I WISH THIS MESSAGE TO BE AVAILABLE TO THE HOSPITAL MANAGERS. Janine RN

Montrose Health Group

Psychiatry, Psychology, + 1 more

We chose Montrose as they appeared on a lot of ‘Right to Choose’ websites and were rated by the CQC and as soon as I called Mollie and the team’s support has been superb. The charges and plans were shared upfront and were explained well. We paid to have a private Adult ADHD assessment and the speed of the booking / assessment/report/ treatment plans and meetings were quick. Communication was excellent and most of all the support was top notch and expert. We have felt very supported and very secure that we are getting the best life changing support. Thank you all so very much.

Professor John Axford

Rheumatologist

Professor Axford is clearly a highly experienced specialist and provided me with a very comprehensive verbal and physical examination, support and advice. I was really in a great deal of pain and my lifestyle was deteriorating drastically. Prof Axford took these points into his assessment and provided immediate advice and treatment which has turned me around! As I learn more about PMR, I really appreciate that his life long professional experience in this area of work and will continue to learn from his guidance, as am sure many others have benefited. Thankyou so much.

Mr Andrew Baldwin

Oral & Maxillofacial Surgeon

I recently visited Mr Baldwin and couldn’t be happier with the level of care I received. From the moment I arrived, everything felt smooth, organised, and reassuring. Mr Baldwin’s manner and professionalism were exceptional — calm, friendly, and attentive. I never felt rushed, and he took the time to listen properly, which made the whole experience feel very personal. All in all, a brilliant experience and absolutely deserving of five stars. I would happily recommend Mr Andrew Baldwin to anyone considering private treatment.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Disabled parking wasn’t available at the car park for the Diagnostic Centre or at Outpatients at the main site. In fact, there were no spaces for anyone to park. Although I arrived at the car park in good time, being unable to park meant I had to drive around until I found a spot to park on the street, the very thing that Kingsbridge is advising patients not to do. The onus should be on Kingsbridge, not the patient, to have planned adequate patient parking before offering private patient services.

Mr Iain McLaughlin-Symon

Orthopaedic Surgeon

The empathy and diagnosis to me regarding the excision of my wright wrist ganglion were second to none. And the surgery performed by Mr Iain McLaughlin-Symon went without any problems or after effects, and I couldn’t praise his medical skills highly enough. There are the no remnants of my wrist ganglion whatsoever , and the slight scar after the surgery is barely visible now and will probably have disappeared entirely within about 6 months.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

Very clean and nice waiting area, the coffee & biscuits are much nicer than the Hampshire Clinic. Reception stall very helpful and efficient. The Polish lady who undertook the ECG was excellent, very helpful and explained what was to be done. With the excellent parking area, coffee & biscuits the whole experience was very pleasant. In addition Dr Bowers was very informative, clear on the results etc. Thank you

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I have visited a couple of times now and cannot fault anything. Very quick to book me in (next day appointment), and so welcoming and informative whenever I’m there. My back is so much better and I have a knowledge on how to help myself in between appointments. The appointments have been easy going and not at all awkward or embarrassing (which I worried they would be!). Would definitely recommend!

Dr. Emily Cary

General Practitioner

Dr Cary was incredibly understanding, kind, knowledgeable and informative. I am so pleased I finally booked to see her and to take action regarding my menopausal symptoms, after putting this off. Dr Cary carefully listened to my concerns and questions, then provided me with careful explanations and suggested treatment. I feel very reassured and wouldn't hesitate to recommend.

Great Western Hospitals Private Healthcare

Vascular Surgery, Audiology, + 16 more

Really happy with today’s visit. As always Dr Shetty was helpful and friendly. I have been very fortunate to have St Marks Hospital involved in my care. But I always prefer the whole Swindon team. I feel Dr Shetty listens to how I feel and acts appropriately. I appreciate his realism and honesty about outcomes and results and I fully trust his decisions.

Dr Khalid Khan

Cardiologist

10/10. After experiencing some chest pains, i booked an appointment with Dr Khan. I was seen very fast, received a very thorough examination initially, given a heart scan & a heart monitor to wear for 1 week. Follow up consultation was then arranged the following week for the results. Excellent level of service & communication.

Mr Gurdip Shergill

Orthopaedic Surgeon

Surgeon excellent - given wrong medication by nurse codeine which I am allergic to causing to be very sick went on for a while I was wearing an alert tab also sent home with a shortage of medication causing us to return to the hospital the following day to collect the shortage only saw the physiotherapist once