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Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

The admissions brochure fails to state that family members are not allowed to stay with patients during the pre-operative wait. This is a significant omission, as it creates avoidable anxiety for patients who are already nervous about their procedure and are only informed of this restriction upon arrival. The pre-op nurses showed poor bedside manner when I asked about this. Instead of offering reassurance, they quoted “hospital policy” and then gave reasons that felt dismissive and inaccurate — for example, claiming that “too many people come in and out of rooms,” when in reality only one nurse completed paperwork, followed later by the surgeon and anaesthetist. I was also told I would be going to theatre “shortly,” even though I knew (correctly) that I would be waiting another 1.5 hours. My family member could easily have stayed with me during that entire period, as is standard in the Ulster Independent Clinic and in my previous NHS experiences. The lack of engagement from the pre-op nurse beyond basic paperwork questions made the situation feel even more uncomfortable. The pods themselves felt more like small, bare cells than a calming space prior to surgery — no TV, no artwork, just two chairs and a table. It was far from a soothing environment. In contrast, the theatre staff and post-op nurses were outstanding. They were friendly, proactive, and reassuring, and they made up for the negative pre-operative experience. One final issue: the staff arranging my discharge medication did not check my notes and prescribed a medication I am unable to take. Because the pharmacy had already closed, the only solution was to remove it from the prescription entirely.

CP+R

Cardiology, Sports & Exercise Medicine

I had a fantastic experience with CR+P's cardiac rehabilitation.programme. From the very beginning, it was clear this was not a one-size-fits-all programme; it was meticulously tailored to my specific health needs, which made me feel incredibly safe and supported throughout my recovery journey. Each training session was professionally delivered, well-structured, and very informative. I could feel the tangible results week-on-week. It was incredibly motivating to feel my cardio condition noticeably improving with each session, a testament to the programme's effectiveness. Lizzie was absolutely fantastic and knowledgeable which made the training sessions both highly effective and fun. She was always happy to explain not just what exercise we were doing, but why we were doing it, which was so empowering. She seamlessly integrated practical dietary advice and set clear, achievable tasks and goals between sessions, keeping me engaged and motivated.. I wholeheartedly recommend CR+P's cardiac rehabilitation programme to anyone seeking a structured, supportive, and truly transformative path to better heart health. It has equipped me with the knowledge and confidence to manage my health long-term

Mr Gordon Muir

Urologist

My hydroceles were diagnosed in 2021, at which time they were unproblematic. Though they developed, I dithered about possible courses of action, having consulted two specialist surgeons. I stumbled across Mr Muir about three months ago by which time I really needed to do something. The previous surgeons had seemed both competent and sympathetic, but it was Mr Muir’s experience, patent expertise, clear provision of information and explanations that gave me the confidence to go ahead with the surgery he recommended. It went brilliantly. There was no post-operative pain and I recovered quickly. Impossible to fault in any way! Also, all the medical and support staff around Mr Muir were impeccable. One nurse described Mr Muir as a ‘surgical genius’. Given how smoothly my operation and recovery have gone, I have no reason to disagree.

Happy Kids Dental Hammersmith

Dentistry

We’ve been seeing Dr. Amar at Happy Kids Dental in Hammersmith with both of our children, and he has been absolutely amazing every single time. He’s kind, professional, patient, and always knows how to make kids feel relaxed and safe — even when they were a bit scared at first! Unfortunately, both of our kids had a few cavities, but thanks to Dr. Amar’s gentle and caring approach, they got through all the treatments without fear or stress — and now they actually look forward to seeing the dentist! 🦷💛 A huge thank you to Dr. Amar for his incredible care and kindness. Also a big shout-out to the reception team and nurses — they’re always so lovely, welcoming, and patient. My kids adore them! Honestly, the whole team at Happy Kids Dental is just amazing. Highly, highly recommended! 🌟 Mum of Patrik and Lilien👋🏻

Mr Joseph Manjaly

ENT Surgeon

We had the pleasure to meet Dr Manjaly as the consultant surgeon who conducted a hearing implant (bone conduction) operation for our son. Our son was 15 years old at the time of the operation and had a magnetic Oticon Sentio implant to help him with his left single sided deafness. Dr Manjaly took great care of our son since the very first appointment at the NHS Royal ENT hospital. He explained everything about this type of hearing aid benefits, about the operation risks in a friendly, respectful, professional manner and was readily available when needed. Our son is very happy with the new Oticon Sentio mini, as he has already seen a significant improvement in his hearing and wears it most hours every day. It's also completely hidden underneath his relatively short hair which is a must have for any teenager.

Skylight Psychiatry

Psychiatry

The staff were lovely, so kind and understanding which has been thoroughly appreciated. However, some frustration noted around wait times. While it is appreciated that diagnostics are a lengthy process and take time, I found issues where my assessments were delayed due to Skylight not having all the information from the forms I had already completed, and after submitting my forms I was not told that all of the information had not been received until I reached out and chased my application due to the time frames I was given being overdue. To improve this experience, more communication on what has and hasn’t been received would improve the experience and shorten some people’s wait times, as my wait time was partially increased due to lack of communication over forms I had or hadn’t filled in.

Miss Poonam Pradhan

Obstetrician & Gynaecologist

I could not recommend MUMs and Miss Pradhan highly enough. Right from my first phone call, the team were so accommodating, they understood and heard my concerns and provided availability to get me seen within two days. Miss Pradhan herself is extremely knowledgeable, supportive and empathic and immediately put me at ease. She was able to explain everything and I was able to ask all the questions that were causing me anxiety. I walked away from the clinic feeling totally reassured and knew that there was an action plan in place to ensure I was on the right medical pathway. I could not thank the team and Miss Pradhan enough for their care and reassurance and would advise anyone who has concerns to go and explore them with the team at MUMs.

Mr Rohit Jolly

Ophthalmologist

As a cameraman that relies on driving for my job , it was crucial that I had my cataracts procedure performed at the earliest opportunity! It wasn’t straightforward because I had previously had laser eye surgery and an infection on one of my eyes that left a scar, so Rohit and his team had a challenging task having to work with that and having to do the refractive procedure ! Not only did he and his team fit me in promptly , the whole experience was stress free and I felt relaxed and comfortable throughout , they did everything they could to help! The end result is incredible and I am so overjoyed and can now return to work and drive! I highly recommend Mr Jolly and his wonderful team’

Moorfields Private Eye Hospital

Ophthalmology

I saw Mr Ali Abbas recently and I was pleased with the visit. He was very thorough and explained things very clearly. He took his time to consider a differential diagnosis for my problem and the course of action he suggested has helped me feeling better after years of increasing pain. What I liked the most is that his approach was not limited to treating the symptoms now but to protect the health of my eyes in the long term. His secretary Natasha Masih-Lal was also very helpful with appointments etc.

Mr Jerome Davidson

Orthopaedic Surgeon

I have just attended a review six weeks after my hip fracture surgery and was really happy with how the operation went and my speedy recovery. Mr Davidson was able to reassure me about my future prospects of returning to normal activity and I felt I could trust him totally with my wellbeing. I can’t thank him enough for his expertise and efficiency. I am not often ill but I was very frightened when this happened. I was lucky to have him as my surgeon. Thank you for your care

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

The Spire is a very clean and well equipt hospital but with limited parking. However, my last trip to the spire hartswood had an hours delay before I was seen, which isnt ideal. My thoughts on this is if Reform get their way and sell off NHS that private sector is no better equipt to deal with volume than NHS. Tjat daid onve seen I was treated by a lovely nurse Marianne who was very caring and jolly which made yhe appointment a very pmeasurable experience.

Spire Hull & East Riding Hospital

Cardiology, Cosmetic (Aesthetic) Medicine, + 16 more

The Spire has excellent facilities (car parking, waiting area, consulting rooms etc) and the reception staff are very attentive and helpful. The “formal check in” using an iPad is an unnecessary hurdle for patients to negotiate. The earlier system of just checking in with the receptionist was much better. My appointment with Dr. Balerdi was on time and a very useful session. Re. Dr. Balerdi himself, my very postive comments are in an earlier section.

Clear Ahead Health

Clinical Psychology, Psychiatry

In general, their service is excellent and easy to navigate. The only minor inconvenience is a small systems organisation issue. Data collection forms are sent as soon as follow-up appointments are scheduled (6 months in advance), and so the information would be out of date if completed at this stage. A workaround is to email for a new form link shortly before the appointment date, and to their credit they are always happy to comply with this.

Mr Ahmed El Gohari

Obstetrician & Gynaecologist

Mr El Gohari is a wonderful man! He has excellent bedside manner and always explains in detail my care, what he has found and how to move forwards. I can’t thank him enough for his care, understanding and for taking my concerns seriously, the only medical professional to do so in over ten years! He supported me considerably with my decision to have a hysterectomy, explaining in detail what would happen and his after care was second to none.

Mr Michael Andrew Roberts

Ophthalmologist

I was a very nervous patient but Mr. Roberts put me at my ease immediately. He took a great deal of time to explain everything about my procedure in such a way that I felt a great deal less stressed about everything when I left. On the day of my surgery, I was a lot less nervous than I thought I'd be after such a positive initial assessment with Mr. Roberts.

Mr Colin Hart

General Surgeon

Mr Hart was professional but friendly and pleasant. He spent time going through scans and explaining the results and we discussed their meaning in detail and how I should proceed for the future. I came out of the consultation feeling confident that I fully understood my situation. Overall my experience was excellent.