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Prof. Hector Chinoy

Rheumatologist

I need to express how disappointed we are following the appointment we attended on the 4th February. We took a lot of time to research the best person who we felt could help us to find some answers. We have been constantly ignored and fobbed off by the health professionals who do not seem to want to listen or understand and unfortunately this seems the same when paying for a private consultation. You do have a friendly manner bordering patronising and seemed to want to rush us through the appointment with little interest in suggesting anything other than what the NHS has already said. Was this due to your perception of our ability to pay for future appointments? Prior to the appointment we filled in the form requesting information which you sent asking for details of the problem and what is important to my partner. It was immediately evident that you had not taken the time to review the information she had shared because you had to ask who I was, had you read the information you requested you would have been aware. I believe that my partner has Osteoarthritis and Osteoporosis. I said this in the appointment and your response was that Osteoarthritis and Osteoporosis are two distinctly different conditions. This was very patronising as we are aware that they are two separate conditions, the point was that we feel she has both. The two are not, to my understanding, mutually exclusive. My partner has many symptoms which could be associated with an autoimmune disease which is why we wanted to rule this out. We specifically chose you to make an appointment with due to your well documented interest in autoimmune diseases. Unfortunately, we did not feel that you had any curiosity or interest in supporting us. If you are unable to provide any suggestions other than osteoarthritis in the shoulder, please could you suggest a specialist who may have the knowledge, interest and curiosity to support us moving forward.

Dr SW Clinics

Cosmetic (Aesthetic) Medicine

Dr SW Clinics delivers outstanding care from start to finish. Jemma, my patient advisor, has exceptional, positive warmth and care. Nurses Tamas and Shiji are highly professional, wonderful, incredibly supportive and attentive. Voytek the medical trainer exudes confidence. Dr. Wakil, my treating clinician, meets with the professional warmth, care and consideration, one would expect. He is clearly passionate about his work; which he takes pride in. Taking the time to listen, advise, explain. He has personally delivered expertise, giving me results far beyond what I ever imagined. Led by the most vibrant, efficient, caring, manager, Alicia, the whole team surprised me with a birthday cake, candles, and flowers, turning my visit into something genuinely special. Their kindness, professionalism, and attention to detail make this clinic an easy recommendation for anyone seeking excellent care and the most outstanding results.

One Stop Healthcare

Anaesthetics, Audiology, + 48 more

I had my surgery on Tuesday and all the nurses were amazing, they took care of me helped me prepare myself for the surgery and then the after care was also amazing. The nurses came in every 10 minutes to check if I was ok, if I needed any food or water, or simply help me to the toilet. They stayed right to the end until I left. Thank u so much to all the nurses that cared for me that day. The room was very clean. My doctor, Dr Kelvin Chong was the best, he listened to what I wanted, advised me for the best option for me. He made me feel comfortable which was what I felt I needed as the surgery was very personal and I needed to feel safe which Dr Chong made me feel. He stayed until I was fit enough to go home. My experience here at One Stop Healthcare was just perfect.

Mr Rohit Madhav

Orthopaedic Surgeon

I recently had toe joint replacement surgery. From my initial appointment with Mr Madhav through to the final one, he was calm, clear and reassuring. He went through the options available to me and explained the pros and cons of each. Any questions I had were clearly and fully answered. I feel that the care and attention he provided could not have been bettered. I am now 11 weeks post operation and I am delighted with my 'new' toe. I have no pain and am walking more easily than I have done for years. I am so grateful to Mr Madhav and would highly recommend him. Thank you Mr Madhav

Mr Dinesh Alexander

Orthopaedic Surgeon

Mr Alexander replaced my mum's hip in late December and he is amazing. From the first appointment he made us feel reasured, he is so warm, positive and friendly, a lovely man. On the day of the operation he was just the same and gave us both lots of confidence. Absolutely brilliant. We have just been for the follow up appointment and again, just as lovely, friendly and relaxed as ever. Thank you so much for everything and for being such a lovely person to be around, we will never forget you.

Practice Plus Group Hospital, Birmingham

General (Internal) Medicine, General Practice (GP), + 5 more

I recently attended this hospital and had such a positive experience. Every single member of staff I interacted with was incredibly kind, professional, and reassuring. They really took the time to listen and made me feel comfortable and cared for throughout. The hospital itself was spotless and very well maintained, which made a big difference and helped me feel at ease. Thank you to all the staff for your hard work and compassion — it truly shows.

Dr. Mafalda Queiroz

Cosmetic Doctor, Dentist

As an anxious patient, a visit to the dentist can be stressful and this is why I chose York Dental Suite -Mafalda has a great way of helping you feel at ease. She always explains what she is going to do and genuinely cares that your experience as a patient is as good as possible. I have every confidence in her dental skills and would highly recommend her. The practice staff are always polite and friendly too

Mr Mazin Ibrahim

Orthopaedic Surgeon

I had no hesitation in rating as ‘excellent’ all the requests on the previous page. Mr Ibrahim was caring, readily available even over a holiday period as was my case, and he absolutely clear in his explanations of the procedure and any possible complications. Asa result I am now away on vacation in the Caribbean with full movement only five weeks after the operation. Quite remarkable !!!

Dr Jayanta Mukherjee

Respiratory Doctor

Dr Mukherjee is an excellent professional with the ability to translate complex information into understanding verbatim. Dr has been clear and thorough with my examination results and treatment. Absolutely outstanding service, I was able to ask what I needed about my health and received the answer. I am satisfied and pleased with the level of experience from Dr that I would expect.

OneWelbeck

Cardiology, Gastroenterology, + 20 more

Over many many years I have visited Harley street practices both for myself and my family .i truly found 1 Welbeck a very delightful experience! A lovely clinic ultra modern but designed beautifully - reception staff were so helpful even giving me some plasters when I cut my finger !! Very sweet and friendly - I preferred this clinic to many others. Very pleasant experience

Pure Sports Medicine - Chancery Lane

Sports & Exercise Medicine, Nutrition, + 4 more

Lucas has been brilliant to work with. He’s easy to talk to, really listens, and explains everything in a way that actually makes sense. Sessions never feel rushed, and he always knows how to get to the root of whatever’s going on. I’ve noticed real improvement since seeing him, and I always leave feeling better than when I walked in. Definitely someone I’d recommend.

VIP Hearing Solutions London

Audiology

A very professional experience over several weeks. My problems were treated in a respectful and positive manner. Excellent advice was given, and I am very happy with the subsequent prescription and fitting of hearing aids. I have already recommended this company to several other people, and have no hesitation to praise the service that I have received from Nick.

Mr Rakesh Choudhary

Orthopaedic Surgeon

Hip surgery went very well. You made me calm. I was very nervous before operation. Before the operation, I had very limited movements in my hip and constant pain. I returned home same day of surgery. Since the surgery, my range of movements has significantly improved. No joint pain. I have returend to desk baded work in 4-5 days without any problem

The Walcote Practice

Dermatology, Diagnostics & Testing, + 14 more

I have been a patient for ten years and have always left a consultation feeling better informed and with a clear plan of action. The doctors take the time to listen and support appropriately. I have multiple chronic health conditions and the continuity of the Walcote doctors helps me to navigate the various NHS healthcare pathways that are required.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

An exceptional practice and a truly professional team which enhances the patients needs. Doctor Denton provides excellent medical care combined with a relaxed but very thorough assessment of the patients concerns. I would not hesitate in recommending this practise for a comprehensive service to its patients and clients.

Mr Harish Kurup

Orthopaedic Surgeon

In the last 12 months I have an MTP fusion on each of my big toes under the care of Dr Kurup. He has been brilliant throughout and the care I’ve received has been faultless. Cannot recommend enough and I’m now looking forward to completing my recovery and being pain free. Thank you…..