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Dr Asif Qasim

Cardiologist

Approximately one year ago I experienced a sudden increase/spike in my heart rate when exercising on the rowing machine. My usual heart rate for a steady state training session was between 130 and 145 BPM. This time it suddenly spiked up to about 180 to 190+ bpm, and it would not come down quickly enough. I am quite fit for my age and never had such issues before. As this had never happened before, I did get in touch with my GP and eventually I had a 24hr Holter monitor fitted. The results did not reveal anything that was out of ordinary. But, a month later, I was at an indoor rowing competition, when my heart rate suddenly jumped to 226 bpm and I also experienced headaches. I then decided to use my wife's BUPA family health insurance and I had my 1st appointment with Dr Qasim in July 2025, at Cromwell Hospital. What struck me was his friendly and professional manner. He asked numerous questions about my lifestyle, my past or existing health issues, if any, and the sport I am involved in, rowing. He listened very carefully, patiently and sympathetically to all my concerns I had regarding my symptoms. He was also very reassuring, and I left the appointment feeling a lot more optimistic. Dr Qasim booked several thorough tests and, following the test results, I am now on medication that controls the atrial fibrillation symptoms. I have regained confidence in training harder, and I am now able to race without worrying. I also have regained the confidence that I am not going to have a sudden heart attack or a stroke! As it happens, very soon, I have an appointment with Dr Qasim, to review the last few months since I last saw him and the efficiency of the medication prescribed and obtain a final diagnosis. I am confident that I will able able to control the Afib symptoms and any possible complications, with Dr Qasim’s help and expertise.

Practice Plus Group Hospital, Barlborough

I had knee replacement surgery at the Practice Plus hospital at Barlborough on 29th November. The pain I experienced during the two weeks following the surgery on a scale of 1 to 10 I would rate at 8 to 9. Now that I am in my eight week of recovery my pain level is 1 or2 I had a problem in that during the first 2 weeks after surgery I was hardly able to sleep due to the pain when lying down and some nights I had zero hours of sleep. After discussion with the hospital pharmacist it became evident that one of the pain killing medicines I had been prescribed had insomnia as one of it’s side effects. After stopping this medication and taking an alternative my sleep pattern returned to normal and my recovery accelerated. From the experiences of friends who had undergone this surgery I knew that physiotherapy was the key to a successful outcome. The physiotherapy I received at Barlborough was exceptional. By following their exercise plans and receiving guidance at my follow-up visits I am now able walk for one hour virtually pain free, ride my static bike at home and if all goes well should be able to ride my bike on the road in a few weeks time. Thank you Barlborough Stephen M

VISIO Health

Ophthalmology

I had a very good experience with Visio Health when I had recent laser treatment following cataract surgery on both eyes with Ms Sandhu. The cataract surgery, which took place in hospital in July and October, has been very successful. I no longer need glasses after having vision corrective lenses. And I hadn’t realised quite how blurred and sepia my sight had become. My vision is now very clear and bright. It really has positively impacted my life. Everything looks like it did back when I was young. It’s so much more cheerful than that blurry, yellow sight that I had grown so used to. And I am so much more confident when driving. No more night glare. I was really apprehensive and anxious about cataract surgery. So much so that it was decided that I would have the procedure under general anaesthetic. But I can honestly say that despite all the worry the end result is better than I could have imagined. The laser treatment at Visio to improve my sight further with one session of laser treatment was totally painless, very straightforward and uncomplicated. The clinic was very well organised and the staff were all lovely. A very good experience.

Kernow Psychiatry

Psychiatry

After many months of difficulties prompted by the sudden loss of my husband, I can finally see a light at the end of the tunnel. Communication with Kernow Psychiatry has been very responsive and I booked an initial appointment to discuss my mental health difficulties. Dr Reid welcomed me into a comfortable room at the wellness hub, she immediately put me at ease and took care make sure I was settled and ready to start. After the hour, Dr Reid summarised what she saw as the key priorities to getting me back on an even keel, suggesting a clear approach to addressing my intersecting issues. I am looking forward to my follow up appointment and the start of my recovery treatment plan. I only wish I’d followed my instincts sooner and booked in months ago.

Professor Malcolm Finlay

Cardiologist

I first saw Professor Finlay as an NHS patient in January 2025 and one of the first things he said was that he could definitely improve my heart arrhythmia and improve my quality of life. He was right. He explained everything clearly without a lot of medical jargon and listened to my concerns. He is down to earth and doesn’t sugar coat things. He has seen me regularly for consultations and carried out another procedure when it became necessary. In these days where it’s sometimes difficult to trust people, I can honestly say that I trust Professor Finlay 100% to do the very best for me. I feel great and at 82 looking forward to travelling to Cairo next month.

Mr Chukwuemeka Okaro

Obstetrician & Gynaecologist

I can’t recommend Mr Emeka Okaro highly enough. He was calm, reassuring, and made me feel completely safe throughout my pregnancy and birth. I felt so comfortable knowing I was in his care, and that trust made all the difference. I had gestational diabetes and wanted a normal vaginal birth without an epidural or unnecessary intervention, and Mr Okaro fully supported this and helped make it happen. I’m so grateful for how listened to and supported I felt. Justina was also wonderful — kind, efficient, and always on top of everything.

Ms Tahira Naeem

Obstetrician & Gynaecologist

I felt that Ms Naheem took a detailed history, listened carefully. She explained the reasoning behind investigations. She the treatment options and explained the extent and likelihood of side effects and placed them in context of overall risk. I was very appreciative of the time she took and the reassurances she gave that I could ask any follow up questions and my treatment would be followed up in the clinic. Really impressed, thank you.

Mr Rishi Chana

Orthopaedic Surgeon

Was great to see Mr Chana. The whole experience has been a positive one and the surgery itself seems to have been a success so far. I found Mr Chana easy to talk to from the start listening to my concerns and dealing with the issue I had. I have my quality of life back doing more than I used to be able to do. Anybody who has issues with their knees he would be the person I would 100% recommend to see. Thank you Mr Chana

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

I found the number of emails related to the appointments to be unnecessary and extreme. I was asked to complete a pre appointment questionnaire online. I did so and then received 3 further emails and a text message asking me to do the same. I have also received 4 emails asking me to give this feedback. Please look at your system. Filling your clients inboxes with multiple emails is not helpful for anyone.

Mr Kartik Hariharan

Orthopaedic Surgeon

Delightful! Mr Hariharan has got a very good reputation and I could not recommend him highly enough. He is personable, empathetic and kind. He explains everything that needs to be explained in a clear and concise manner. I have met many consultants over the last few years who were nice and not so nice - Mr Hariharan is up there as one of the nicest. Excellent bedside manner!

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

ICU I was treated like an animal left under the cold AC in a cramped room, the ICU nurse was on her phone taking ages to come to help when you press the call bell. The nurse team is the worst I’ve experienced in my life I genuinely thought I was going to die in this hospital they don’t respect you ethically unsafe and keep you in prolonged pain for days

Dr Shilpa Davé Private GP Surgery - Teddington

General Practice (GP)

I managed to get an appointment straight away. The online system was very straightforward and the doctor I saw, Dr Jennifer Lamond was just lovely, very professional and gave me clear plan of action to deal with my symptoms. I required an Xray and within 1 hour of getting home the hospital had telephoned me to book me in. All very efficient.

Spire Southampton Hospital

Breast Surgery, Cardiology, + 20 more

I had a prostate biopsy at the Spire Southampton. All the staff I encountered were friendly and professional. The hospital was clean and the private room I had was large, clean and full of the usual amenities that were all operational. My only slight negative would be the car parking which was a challenge at certain times

Dr. Elizabeth Caruana Galizia

Neurologist

Dr. Galizia is a rare type of Neurologist who takes time to listen to your concerns, is happy to talk openly about various treatment options with pros and cons based on scientific literature and her clinical experience. She has a collaborative approach to providing medical care which I really appreciate. Thank you.

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

This hospital is very efficient with all their appointments and any queries raised they address quickly to resolve. The hospital is extremely clean. You are looked after with care and kept informed of progress throughout your visit. Rooms are perfectly suitable for all needs. Parking can be busy at times.

Mr Rajiv Limaye

Orthopaedic Surgeon

Overall a very positive experience with Mr Limaye. I was able to be booked in quickly for my operation with good communication something I had struggled with when going through the NHS. Procedure was explained clearly and I have been happy with the follow up post operation.