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Mr Gurdip Shergill

Orthopaedic Surgeon

Everything great, but I would suggest that the reception team focus on the clients in front of them, rather than managing the phones at the same time – I wonder if phones could be managed somewhere away from reception, as every time I had to go back to the desk or passed it by there were people standing waiting being ignored because the reception team we’re doing other things, which doesn’t make a great first impression or mean that people feel cared about or important. This was the case at both the main entrance reception and the outpatient reception. Again, everything was great and everybody was lovely. But also to say that I was asked to come early but not told that I would be having an x-ray in advance, so I arrived 15 minutes prior to my appointment, then had to go for my x-ray and ended up not being seen until 40 minutes past my appointment time, which was the original time, before they moved it to an earlier slot! It didn’t really matter on this occasion, but it’s just a little inefficient and it would’ve been nice to have some clarity as to what to expect when I arrived and I could’ve also arrived in time for the x-ray prior to my appointment had I’ve been told, also I could’ve filled the forms in prior to arriving if they’ve been emailed. No complaints about anything though, and very happy with the service and care overall

Sapphire Eye Care

Ophthalmology

I was recently and specifically referred by my optician to Saphire Eye Care and Prof. Luff to have treatment on my cataracts. Over recent years I have suffered from oedema in my retina which was now relatively stable and I wanted to receive the highest level of treatment so as to avoid any impact on my retina and a return to the sight problems that I had previously. I understood that there was potential for this to occur with normal cataract surgery. From the time my first appointment was made by Jennie, the medical secretary, through to the cataract procedures I was supported and cared for at every stage. Prof. Luff was very approachable, explained everything, and dvised me on the type of lens suitable for my eyes. The cataract procedure only took about 15 to 20 minutes, was totally painless and as it turned out was nothing to be worried about at all. My resulting eyesight is extremely good and any potential impact on my retina was completely avoided. I can only give Saphire Eye Care and Prof. Luff the highest praise and recommendation. If anyone is concerned about having treatment on.their eyes, eyesight is so important that I would say don't leave it too late and Prof. Luff and Saphire Eye Care is the first port of call that I would recommend.

Dr Turab Syed

Orthopaedic Surgeon

When I arrived at the hospital after travelling 1 hour 45 mins I was told the consultant I should have seen wasn't there😩The receptionist said maybe she could find someone else to help me?? That is when Dr Turab Syed stepped in.he was about to leave but took the time to see me. I found him very professional and friendly and easy to talk too🤗He examined me & asked lots of questions regarding my problem,I felt very at ease during the appointment.He suggested I get an MRI scan to find out more regarding my symptoms. Overall I found the experience spot on 5/5 most definitely👌👌

Dr. Mohsin Hussain

Cardiologist

My care was faultless and there are no words or scores than can express my gratitude for the advice, care and guidance I received. From our first encounter, the feeling of empathy Dr Mohsin (and his team) showed, developed a profound level of trust and carried me through the process to a positive conclusion. I am so pleased that I took his advice. I understand that mine was a complex procedure and took longer than anticipated. Due to his professionalism, technical knowledge, experience and courage, I have a few more years to live. The best Christmas Present ever.

Cathedral Eye Clinic

Ophthalmology, Optometry

I have been attending Cathedral Eye Clinic since May, when Mr Niraj Mandal carried out cataract surgery on my left eye. A follow-up operation to stitch the iris was also successful. Although I still experience some blurring at distance, tests show 6/6 vision, and this is due to be corrected with laser treatment in the New Year. I am very pleased with the way the consultations and overall service have been carried out. The care has been professional and reassuring throughout, and I am looking forward to improved distance vision in 2026

Mr Heman Joshi

General Surgeon

The atc was very chaotic ( I can understand as day ward) but lack of info for relatives was bad. Main recovery ward was amazingly caring and sensitive. Can not fault the nurses ( student) on G5 absolutely brilliant. No matter how busy they were always patient and sympathetic. As a parent of a 17 yesr old having major surgery I was comfortable leaving him. The surgeon was also amazing and caring he also made sure to include me ( even though patient classed as adult)

Harley Row Clinic

Child & Adolescent Psychiatry, Coaching, + 5 more

I really appreciate how the clinic was quick and efficient their responses and sorting appointments. I would really recommend as the doctor can be highly trusted; I found appointments were comfortable and adds some humour which can help put you at ease. They take time and listen to any concerns, thoroughly explain everything. I was reassured with any questions I had and feel welcome to contact them for further support.

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

Prof Quraishi is a fantastic doctor and technically gifted surgeon . I had a sacro-iliac joint injury many years ago which was fixed in Bristol . Suffered with pain for over 10 years and saw a vast number of specialists . It was only when I saw Prof Quraishi that I knew he could fix me . He did - placed bolts across my SIJ bypassing the previous metalwork. I have had an excellent outcome and he has changed my life !

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

Waiting over 60 minutes for an appointment that you schedule and pay for is quite poor. The excuse I got is gynaecologist appointments take longer. Okay, then play’ 30-60 mins between slots to allow for adequate timing. I had to get out of work and work the extra time that had I been offered the actual appointment time I wouldn’t have had to do that. Change your gynaecologist appointments calendar please

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Excellent experience from start to finish for my CT guided nerve block injection. All staff were extremely professional and demonstrated high levels of empathy. Even though the doctor was delayed, the staff kept me updated and ensured I was feeling comfortable. Before and during the procedure, everything was explained and staff were keen to check on my wellbeing. Thanks so much to all involved.

Mr David Nasralla

General Surgeon

Mr Nasralla met with me and my partner and explained my surgery and potential risks. He answered all our questions about my illness and concerns. Mr Nasralla completed my surgery successfully and I have recovered well. Mr Nasralla is an empathetic, compassionate and down to earth professional. Really appreciate how he took care of me.

Mr Vivek Sivarajan

Plastic Surgeon

The quality of care from Dr Sivarajan and team made my experience an extremely positive one. Professional and very caring. I would 100% recommend Vivek to anyone thinking of having a procedure done and will definitely return to Elanic. Everything was so efficient and I felt fully informed and at ease each step of the way. Thank you.

Mr David Machin

Orthopaedic Surgeon

I have recently had my first appointment with Mr David Machin , he listened to me attentively and took the time to explain thoroughly explain my conditions ,as well as the procedures and options available to me. His professional yet friendly manner immediately put me at ease and I feel confident knowing I am under his care.

Professor Simon Redwood

Cardiologist

Professor Redwood was clearly dedicated to his vocation and very knowledgeable in our consultation. At the same time he directly engaged with his patient and took trouble to explain the basis of his diagnosis and and was therefore very reassuring and supportive in his care and advice. You could not really ask for more.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

My experience of Facemed has always been exceptional. The staff are friendly. The place is immaculate. The atmosphere is calming. Extremely professional and welcoming. I am always very pleased with the results of my treatment and feel in very good hands with Monica. Cannot recommend her and Facemed highly enough.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Everyone I met is very polite, helpful and professional. It's just a fire alarm, which just made the staff a bit busy. At the end, the fire alarm is for checking. I do appreciate the nurse and staff just telling us to stay where and calm for them to find what's going on. Totally appreciate their professionalism.