Find your trusted Doctor

RTN Mental Health - Right To Choose

Psychiatry, Psychology

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

Mr Kalyana Javangula

Cardiothoracic Surgeon

Following an angiogram that showed a need for heart by-pass surgery, I had a follow up appointment with Mr Javangula at the end of January 2024. At this appointment we talked about my heart history, and he comprehensively explained the need for by-pass surgery. At this stage there was a 3 to 4 month waiting list with the NHS, but because of the severity of my condition I opted for private treatment. I had quadruple heart by-pass surgery on the 14th February 2024 a (a great day to get your heart fixed). I cannot thank Mr Javangula enough for the amazing care I received. He came to see me personally every day following my surgery, including across the weekend. He was incredibly kind and reassuring, always taking the time to explain everything clearly at every stage. His professionalism and kindness made a huge difference at what was a very worrying and stressful time. I would also like to say thank you to the whole team at Nuffield Leeds Hospital. The care I received was outstanding from admission to my discharge. Every member of staff was attentive and compassionate. I would highly recommend Mr Javangula and the team at Nuffield. If you’re looking for a heart surgeon, he’s your man! Thank you so much.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Dr Coker always presents in a professional yet approachable manner. She is very clear in explaining any tests results; her treatment plan; and any further investigations she thinks should be undertaken. The language she uses is accessible. She is receptive to answering any questions I might have. She promptly keeps my general practitioner informed of my current treatment, to ensure my medical care is managed holistically. She is an active listener and always allows me time to explain my current symptoms etc. In her professional manner, her approachability and her persistency in investigating my symptoms, I have confidence that I am in good hands.

Sonoworld Diagnostic Services

Imaging (Scans), Obstetrics & Gynaecology

I honestly couldn't thank Daniela enough! She has done my scans for many years now and has always been clear, transparent and informative. I am usually an anxious person and she has always made the process easy and smooth. I accidentally booked another place for a scan a few years ago and the experience I received traumatised me until I went back to Daniela. I couldn't recommend her enough and genuinely trust her with all my scans. Daniela is great at her job, is honest and provides a very high level of service. 5 stars as always.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

The staff that dealt with me on the day were amazing. Very nice and made me feel comfortable. There was a slight issue with the connection for the headphones but they quickly resolved it and made me feel comfortable again. The lady who showed me to the room is made for that job :) unfortunately after I did have to chase a few times for my results imagining were trying to be helpful however a receptionist I was put through to was very rude, undermining and probably one of the worse receptionist I’ve come across in a long while.

Mr Giulio Garaffa

Urologist

Mr Garaffa is the consultant, who performed a urethral dilatation on me. At my last appointment, he suggested using a steroid application, which might alleviate the pain for my regular self dilatation. It has worked wonders, making it far easier and almost pain free; would that I had met him years ago. This has made my future more hopeful. Mr Garaffa is a delightful man, unassuming and clearly talented. You just know he really cares for you. NO EGO HERE! The Whittington Hospital is blessed to have him in their employ. John W.

Spire London East Hospital

Gastroenterology, Obstetrics & Gynaecology, + 21 more

hi, i will comment on recent visit/s and also phone calls. Dr Jagwant Singh will forever be remembered as long as i live for he has brought back dignity in my life by removing the ailments i have been struggling with for 5+ years. i am confident that this man is seen as a hero to everyone he has helped. i cannot thank him enough. his work, his attitude, his mannerisms inspire me to be a better person. he inspires me to encourage my future children to become like him, an orthopaedic surgeon.

Dr Neil Srinivasan

Cardiologist

When you are diagnosed with a heart arrythmia it is a daunting experience, especially when you have been healthy most of your life. Dr Srinivasan and his PA gave clear explanations as to what was happening, they supported me the whole of the journey sharing knowledge and making arrangements that were clear to follow. Following my ablation by Dr NS, I am now following my most sought after lifestyle keeping up my fitness regime and supporting young people who need help. Thank you.

Mr Matthew Liew

Urologist

The Holep procedure carried out by Matthew Liew has been a complete success. From suffering with urinary hesitation and retention I am now able to lead a completely normal life only needing to visit the toilet every 2 to 3 hours. Within 6 weeks of surgery I was urinating freely with no hesitation and the fear of searching out toilet facilities gone completely. The whole surgical experience from initial consultation to post operative appointments has been exemplary.

Dulwich Podiatry

Podiatry

I would like to say how impressed I have been with treatment I received from Zack. He has a professional, friendly manner and clearly wants to achieve the best possible outcomes for his patients. He ensured that I understood every step of my treatment. I did not feel at all rushed during my appointments as Zack gave me time to ask questions and he responded to these in detail. I would have no hesitation in recommending him.

Dr Nesan Shanmugam

Cardiologist

I recently visited Dr Shanmugam to discuss my cholesterol management moving forward. As soon as I entered the room he greeted me with kindness and warmth. He listened very carefully and then explained my options in great detail. I felt I was in very safe hands and left the clinic feeling much more knowledgeable about my condition. I would definitely recommend Dr Shanmugam to my family and friends with know hesitation.

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

I have just got home from having my ears cleaned out by Toby, i slways enjoy my visits to have the treatment, Toby is very gentle and caring and I would recommend Meadows and Wood to anyone with wax ptoblems and hearing aid care - my son visits Worle and two friends go to Portishead also on my recommendation - I have been looked after for about 3 years now and am very happy with the service.

Pure Sports Medicine - Chancery Lane

Sports & Exercise Medicine, Nutrition, + 4 more

Lucas has been brilliant to work with. He’s easy to talk to, really listens, and explains everything in a way that actually makes sense. Sessions never feel rushed, and he always knows how to get to the root of whatever’s going on. I’ve noticed real improvement since seeing him, and I always leave feeling better than when I walked in. Definitely someone I’d recommend.

Mr Liam Stapleton

Podiatrist

As ever Liam was extremely helpful in assessing my recovery in relation to the avulsion of both big toe nails. He was satisfied with progress to date and answered my queries about how long the full recovery would take and my worries about whether this would heal fully to enable me to undertake activities with my grandsons on holiday at Easter, in particular swimming.

Dr. Neeraj Kohli

Haematologist

Dr Kohli was excellent. He carefully reviewed my blood results in relation to my iron levels and clearly explained the need for an iron infusion. He was thorough, professional, and reassuring, and took the time to answer my questions. I felt confident in his assessment and the plan moving forward. I would highly recommend Dr Kohli as a haematologist.

Miss Manou Manpreet Kaur

Obstetrician & Gynaecologist

I had an excellent first consultation with Miss Kaur. She is gentle, knowledgeable and really easy to talk with I deal with multiple health issues and she has been able to give me a plan to follow and peace of mind. She is an outstanding professional in her field of expertise. Highly recommended.