4.6
12 reviews

Kingston Hospital Private Unit 

United Kingdom 

Overall Rating

Overall
4.5
Friendliness
4.92
Wait time
4.25
Cleanliness
4.75

Top feedback

“The nursing staff were very friendly. I was given enough time to recover in a private room. “
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Welcome to Kingston Hospital Private Unit

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Reviews

4.6 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Cataract Surgery
3/12
Bunion (Hallux Valgus) Correction
1/12
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Bunion (Hallux Valgus) Correction
Very efficiently run by small group of staff. Reassuring and confident.
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(2/5)
Cleanliness
(4/5)
Patient seen for:
Cataract Surgery
Had a long wait. The machine broke down during my cataract operation which caused me great stress. It was mended in a few minutes, and the operation continued without problems.
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Overall
(4/5)
Friendliness
(4/5)
Wait time
(3/5)
Cleanliness
(4/5)
Patient seen for:
Cataract Surgery
The liason between Kingston private care and my Consultant was not very good. In relation to covid testing , lack of clarity about eating or drinking beforehand. In fact rather disorganised. My consultants secretary had to sort things out , and the second time she did everything and it was good.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Cataract Surgery
Seen on time and staff were excellent
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Clean and welcoming environment
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Excellent. Professional, polite and friendly staff throughout. Highly recommended.
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(5/5)
It was as I expected and not disappointed
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
All staff very helpful and professional; wait time was minimal.
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Very friendly and helpful staff
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(4/5)
Cleanliness
(4/5)
All very efficient
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Overall
(4/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(5/5)
overall it was good. just had to wait a bit for my initial appointment as thy over-ran.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
The nursing staff were very friendly. I was given enough time to recover in a private room.
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