Benenden Hospital 

Goddards Green Road Benenden, Cranbrook, United Kingdom, TN17 4AX 

Overall Rating

Overall Experience

4.88

Friendliness

4.92

Wait time

4.69

Cleanliness

4.97

Top feedback

“A pleasure and delight. “
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Welcome to Benenden Hospital

General Surgery
Ophthalmology
Orthopaedic Surgery
Orthotics
Rheumatology
Urology

About

Benenden Hospital has been caring for patients since 1907, having been opened to treat patients with Tuberculosis. The hospital has since then developed to provide a range of facilities and services to essentially care for and rehabilitate self-funding private patients and Benenden Health members.

Benenden is a private hospital which offers a modern and calm environment and the services are delivered by the best doctors and nurses, having received an Outstanding Care Quality Commission (CQC) rating. We always ensure they provide the highest standard of care in a safe and compassionate manner.

Benenden Hospital is equipped with the latest technology and modern facilities. This includes the opening of Bensan Ward, as part of the hospital’s multi-million-pound redevelopment programme. Furthermore, the Ambulatory Care Unit was provided with advanced equipment for upper gastro-intestinal investigations, including sigmoidoscopy and colonoscopy.

The hospital also offers additional services, including Cataract surgery, Breast Reduction Surgery, Weight Loss Surgery, Knee & Hip Replacement Surgery, private GP services, a range of diagnostic tests and scans and physiotherapy services provided by the highly-experienced teams.

Please visit our website at www.benendenhospital.org.uk for more information

Location

Opening hours

Mon :
08:00 AM - 06:00 PM
Tue :
08:00 AM - 06:00 PM
Wed :
08:00 AM - 06:00 PM
Thu :
08:00 AM - 06:00 PM
Fri :
08:00 AM - 06:00 PM

Team

No results found

Sub-Specialties

Hand Surgery
General Urology
Cataract
Cardiology
Colorectal Surgery
Foot & Ankle Surgery

Special Interest

Inguinal Hernia
Cataracts
Dupuytren’s Contracture
Plantar Fasciitis
Achilles Tendon Problems
Arthritis (Knee)

Procedures

Cataract Surgery
Carpal Tunnel Decompression
Hip Replacement
Knee Replacement
Knee Arthroscopy
Arthroscopy

Treatments and Fees

Included
  • Price per eye
Included
  • Consultations
  • X-Rays (excluding MRI)
  • Private en-suite room
  • Follow up consultation

Reviews

4.87 Overall Patient Trust rating
Overall Experience
4.88
Friendliness
4.92
Wait time
4.69
Cleanliness
4.97
Cataract Surgery
81/1102
Hand Surgery
57/1102
Carpal Tunnel Decompression
44/1102
Hip Replacement
38/1102
Knee Replacement
26/1102
Knee Arthroscopy
24/1102
Inguinal Hernia
19/1102
General Urology
18/1102
Cataracts
17/1102
Dupuytren’s Contracture
15/1102
Plantar Fasciitis
14/1102
Arthroscopy
12/1102
Achilles Tendon Problems
11/1102
Total Knee Replacement
11/1102
Endoscopy (OGD)
10/1102
Prostatectomy (TURP)
10/1102
Colonoscopy
9/1102
Arthritis (Knee)
7/1102
Bunion (Hallux Valgus) Correction
7/1102
Carpal Tunnel Syndrome
7/1102
Cataract
7/1102
Circumcision
7/1102
Rotator Cuff Repair
7/1102
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Sort by:
Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
A pleasure and delight.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
I thought the service was excellent from reception to discharge. The nurses were very attentive and informative throughout my short stay.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (2/5)
Cleanliness (5/5)
Patient seen for:
I’m very grateful for the excellent staff at Benenden, my operation was a total success and the facilities are fantastic. The only minor comment I would make is that both before and after the operation I was left on my own for quite a long time. It was over two hours between my arrival and the procedure, and afterwards I was left alone awaiting a cup of tea for quite some time, albeit in a lovely private room. Apart from that it was a great experience.
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Overall Experience (1/5)
Friendliness (3/5)
Wait time (3/5)
Cleanliness (5/5)
Patient seen for:
I was sent home when I should not have been. After day surgery I was complaining of significant pain and feeling sick / unwell/ nauseous. I enquired is any other pain meds were avaliable, as was feeling so unwell. I was told they were not. I never saw a doctor although I asked for one. I vomited at home and was in very significant pain. 111 prescription was given for naproxen and was told to stop taking codine with immediate effect. I have called and emailed Benenden 3 times asking for this to be investigated and someone to call me back. They have not. I am in huge pain still and am going to my gp to report this tomorrow. I’m really really unhappy with my treatment after surgery at Benenden.
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Benenden Hospital

Thank you for your feedback. If you would like to discuss this further and would like a formal response, please contact patientexperience@benenden.org.uk

Overall Experience (4/5)
Friendliness (5/5)
Wait time (3/5)
Cleanliness (5/5)
Patient seen for:
Great treatment from the staff. My only slight criticism was the amount of time I had to wait. I was last in the list and waited 4 hours until I was taken to theatre.
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Very professional I was very nervous but all was calm The surgeon was amazing kept chatting and making me feel comfortable I hope I have the same surgeon for my second eye
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Helpful, friendly service. All staff went the extra mile to make my treatment fast and effective
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Excellent experience, staff including Surgeon and anesthetist Excellent
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
All round excellence throughout all parts of the hospital
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Overall Experience (5/5)
Friendliness (5/5)
Wait time (5/5)
Cleanliness (5/5)
Patient seen for:
Excellent in every aspect. From surgeon , theatre staff , nurses and porters I have never been so cared for and will recommend Benenden to everyone. Thank you
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Other Reviews