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Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

Hiba first treated me for quite a serious ankle injury. From my very first session, I immediately felt comfortable and supported by her warm and friendly presence. This injury was extremely hard for me, as it meant I could not play my favourite sport, football, which was really tough both physically and mentally. However, each week my session with Hiba became the highlight of my week. Not only is she an excellent physio who guided me through a quick, safe, and thorough recovery, but she also took the time to explain everything clearly and made sure I always understood what we were working on. She never rushed me and always listened to how I was feeling, which made me feel truly cared for. On top of that, she has an amazing sense of humour, which really helped lift my spirits and made even the hardest rehab sessions enjoyable. After recovering from my ankle injury, I unfortunately injured my knee. Without hesitation, I knew I wanted Hiba to treat me again. Having already been through a tough recovery with her, I trusted her completely and felt reassured knowing I was in excellent hands throughout the process. During my knee rehab, she was just as supportive, knowledgeable, and encouraging, constantly motivating me to keep going even when it was challenging. Thanks to Hiba’s expertise, patience, and genuine care, I was able to regain my confidence and get back to playing football, the sport I love. I could not recommend her highly enough to anyone needing physiotherapy. She truly goes above and beyond for her patients.

Evergreen Richmond Medical

Dermatology, Fertility Medicine, + 7 more

I am writing to express my sincere appreciation for the exceptional level of care and professionalism provided by Dr. Paciello. My experience was characterized by the following highlights: • Exceptional Availability: Dr. Paciello demonstrated remarkable flexibility by accommodating a consultation on very short notice. I am particularly grateful for her willingness to adjust her schedule to facilitate a meeting during my lunch hour. • Clarity and Communication: Throughout the process, her explanations were thorough and easily understood, ensuring complete clarity regarding my health and next steps. • Operational Convenience: The integration of on-site blood and urine diagnostic testing provided a seamless experience, significantly reducing the logistical burden of coordinating separate appointments. • Digital Accessibility: The availability of high-quality video consultations serves as a highly efficient and convenient alternative for modern patient care. In summary, Dr. Paciello provides a patient-centered approach that balances clinical excellence with administrative efficiency. I would highly recommend her services to those seeking comprehensive and flexible medical care.

Mr Feisal Ali Shah

Orthopaedic Surgeon

This is the first knee operation I have had and in the future my right knee will need a full or partial knee replacement and 100 per cent I would hope that Mr Shah will be the consultant. The experience was absolutely fantastic . The operation was on the 23 October 2025 and the results are wholly positive . I am back to hilly walking, gym classes and leading an active lifestyle. I have also seen an independent physiotherapist who has loads more experience in these matters than me…..he could not be more positive either re the operation all regards in terms of functionality and cosmetically and highly rates it, saying I have had a great job . He also said that my knee is in the top 1% of knee outcomes he has seen. In addition to the above my knee also bends many more degrees than pre operation and I can kneel on it .

Dr Mokhtar Ibrahim

Cardiologist

Saw Dr Ibrahim in his private clinic in Nottingham. We discussed what had happened since he took me of the NHS waiting list for a pacemaker in October 2024. I had been free of any AF episodes for 15 months. Since the end of December 2025, I have had 2 short episodes of AF. He then explained that unless the episodes continued and affected my way of life, then there was no need for a pacemaker. He explained in detail the procedure for fitting a pacemaker. He reassured me that as long as I kept taking Apaxiban, then I was perfecting safe, even though my heartbeat ranged from 45 to 110. His professional and understanding approach, left me feeling that he had listened to me and that I felt much more confident in going forward, knowing that a pacemaker could be fitted when it was necessary.

Norfolk Menopause

General Practice (GP), Obstetrics & Gynaecology

I can’t recommend Dr Emily Cary highly enough. She has been absolutely amazing in supporting me through the early stages of perimenopause. From our very first appointment, she made me feel listened to, understood, and reassured during what can be a confusing and overwhelming time. Her knowledge, calm approach, and clear explanations helped me make sense of my symptoms and feel confident about the next steps. She took the time to tailor my care to me as an individual, rather than taking a one-size-fits-all approach. Thanks to her support and guidance, I feel far more informed, supported, and positive about managing this transition. I’m incredibly grateful for her care and would wholeheartedly recommend her to any woman at the start of their menopause journey.

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I ruptured my Achilles tendon playing squash last September. My consultant surgeon strongly recommended Physio Remedies, who have an excellent reputation for helping athletes recover and return to sport in the best possible condition. I’m being treated by Naomi Murray, who closely follows the latest international research on Achilles injuries, which is very reassuring. The rehab plan has always been clear, progress has been excellent, and follow-up is very responsive whenever I have questions. Her patients’ recovery and long-term outcomes are clearly a genuine priority for her. The facilities at the Lansdowne Club are also outstanding and make a real difference to the quality of the rehabilitation. I would definitely recommend Physio Remedies.

Newmedica Norwich

Ophthalmology

I went as an NHS referral for cataracts and they explained about the various options for both NHS and private. As I work full time and do a lot of computer work I decided to pay to have Rayone Galaxy toric lenses. I am so pleased with the result. After wearing glasses since early teens I am now glasses free! Mr Injarie and all the staff at the clinic were friendly and professional and made you feel at ease. Mr Injarie took time to explain everything and obviously is a brilliant surgeon. I can't thank them enough. I was so nervous about having eye surgery but from start to finish I felt in very safe hands. I would highly recommend.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

The staff that dealt with me on the day were amazing. Very nice and made me feel comfortable. There was a slight issue with the connection for the headphones but they quickly resolved it and made me feel comfortable again. The lady who showed me to the room is made for that job :) unfortunately after I did have to chase a few times for my results imagining were trying to be helpful however a receptionist I was put through to was very rude, undermining and probably one of the worse receptionist I’ve come across in a long while.

Practice Plus Group Hospital, Ilford

General Surgery, Imaging (Scans), + 2 more

Paid privately for Hip Replacement, initial appointment was disappointing with an hour wait, and a non interested surgeon. A few blips along the way, upon arrival on surgery day, they had me down for a knee replacement not hip, staff on night shift not the friendliest, and thet x rayed the incorrect hip after the surgery. Day shift were great and surgery went well. I will say I expected more for paying privately however the main thing I've had my surgery instead of the ridiculous wait time on the nhs.

Clarity - Stevenage

Gastroenterology, Ophthalmology

I had eye sight check, 14/1/2026 a cataract was found, referral to Clarity made.Same day call from Clarity appointment made for 26/1/2926. Appointment for surgery made for 05/02/2026. Attended and I wish to bring to your notice that I was firstly dealt with by Leon who was excellent. The operation went very smoothly. Sight the next morning was very slightly blurred. I was impressed at the service supplied by Clarity from beginning to end has been excellent and I would highly recommend Clarity.

Dr Peysh Patel

Cardiologist

Great to see the Dr who did the job. As with all doctors I’ve seen they don’t read my notes in detail before speaking to me which I find a little bit frustrating. I’m on the ball though with my medical history & medications & actions that have been taken so I can talk about my treatments in an informed way. Any questions are ensure are answered clear in a manner that I can understand. All in all the doctor cared to a point but get the impression they are spread thinly across the NHS.

Mrs Hasnaa Ismail-Koch

ENT Surgeon

My appointment with Mrs Hasnaa Ismail-Koch was such a positive experience. Mrs Hasnaa Ismail-Koch took the time to explain findings in a way that I could fully understand and my appointment wasn’t rushed. I asked several questions and found the answers honest and informative. I would highly recommend Mrs Hasnaa Ismail-Koch.

Dr John O'Donohue

Gastroenterologist

Dr O’Donohue saw my father following treatment for a suspected intestinal blockage and advised on an approach to managing the symptoms. He kindly engaged his colleague to review scans at no extra fee which was greatly appreciated in the circumstances where we were self-funding. He is an excellent gastroenterologist.

Miss Beena Subba

Obstetrician & Gynaecologist

Miss Subba was thorough and professional but with a warmth and kindness throughout our consultation. She is highly knowledgeable and experienced but was able to communicate my diagnosis and treatment options in a clear and easy to understand manner. I would highly recommend anyone to seek her professional care!

Mr Kevin O'Neill

Neurosurgeon

We had an appointment with Mr Kevin O’Neill. He was so kind, compassionate and understanding. He took the time to explain things really well including showing scans etc. I felt reassured by what he said, also highlighting that my situation could have been handled better and he left an open door.

Mr Shahrier Sarker

Orthopaedic Surgeon

Very easy registration & booking in. The consultant I saw in relation to my condition, was welcoming and explained my treatment/ further investigative options clearly. Overall good experience and no waiting for hours to be seen. In fact was seen 10 minutes ahead of allotted appointment time.