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Harley Street Specialist Hospital

Cosmetic (Aesthetic) Medicine, Dietitian, + 8 more

Dear Team, I would like to provide feedback, as my experience at Harley Street Specialist Hospital has genuinely changed my life. I want to say how incredibly grateful and eternally indebted I am to my surgeon, Mr Luke Cascarini. He has given me a completely new lease of life. He is not only an outstanding surgeon but an exceptional human being, and I cannot thank him enough for the care, precision, and compassion he showed throughout my entire journey. I would also like to express my heartfelt thanks to Janet, Dr Bosh, and all the nursing staff, as well as every member of the team right down to the wonderful ladies on reception, including Marianne. There are too many to name individually, but every single person played a role in making this experience extraordinary. The hospital itself does not feel like a hospital at all — it feels more like a health retreat where you leave as a better version of yourself. The environment, the warmth, and the standard of care are truly exceptional. For anyone suffering from sleep apnea, as I was, or dealing with any of the conditions treated by your specialists, I could not recommend HSSH and Mr Luke Cascarini more highly. You have all transformed my life in ways I cannot properly put into words. Thank you, sincerely, for everything. Warm regards, Mr Shefik

Mr Devaraj Srinivasamurthy

Vascular Surgeon

Brilliant, following varicose vein surgery (radio frequency ablation), very little bruising and now, 2 months on, very little scarring which is reducing every week. Mr Srinivasmurthy's method of stitches for the small cuts to remove the 'branch' veins (8 in total) were very small, his adhesive compression bandage and an elasticated stocking remained in place for 7 days as I was instructed. I also walked every hour of every waking day for that first 7 days for 10 minutes at the beginning, increasing to 30 minutes as the week progressed (a total of 40 miles!) - I felt great! When the dressings came off, my skins was quite dry so I started using my usual moisturiser over the entire leg and used Arnica Salve (from Neale's Yard, about £20 a pot. The pot look small but you only use a small amount, I feel that also helped reduce the bruising and helped me heal quicker. Mr Srinivasamurthy is exceedingly thorough, he took a detailed case history at the initial consultation and explained exactly what the procedure involved. He went through the procedure again, directly with me prior to the procedure and spoke to me like a human being during the surgery, administering additional local anaesthetic as and when required. I am truly thankful for his service and would recommend him highly.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Arrived early Saturday morning for a small knee operation. Taken to my room by a lovely friendly porter. Was invited immediately by catering to make a choice of food from an excellent menu. Then seen by nurses, anaesthetist, surgeon, who all explained exactly what was going to happen, in a relaxing manner, giving me complete confidence in their care. I was soon taken to theatre by the lovely chatty nurse & porter, that had been with me from my arrival. They obviously had a happy working relationship, including me in their chat to make me feel more relaxed. The anaesthetist was lovely, chatting about Christmas whilst calmly letting me drift into sleep. I woke up feeling well & refreshed, taken back to my room for a cuppa & delicious sandwich. The nurses continued their careful monitoring of me & I was soon seen by the physiotherapist who explained about the importance of my post-exercise sheet & use of crutches. Then a visit by Mr Slack, my amazing surgeon that had previously done my hip replacement, who explained what he’d done, that all had gone well, discharging me to go home & it’s only early afternoon. My painkillers arrive, my home instruction booklet is completed, I can go home. What fantastic care from all the staff & medical team, many thanks to you all.

Mr Ahmed Hamouda

General Surgeon

I recently had an operation carried out by my consultant Mr Ahmed Hamouda, and I couldn’t be more grateful for the outstanding care I received from start to finish. From the very first appointment, he was incredibly professional, knowledgeable, and reassuring. He took the time to explain everything clearly, answered all of my questions with patience, and made me feel completely at ease. On the day of the procedure, his friendly and confident manner helped calm any nerves I had, and the operation itself was a complete success. My recovery was surprisingly quick and virtually painless, which I credit to his skill and expertise. I also want to highlight how wonderful his secretary and the entire team were throughout the whole process. Every member of staff was welcoming, organised, and genuinely caring. Communication was always smooth, and I felt supported at every stage. Overall, I couldn’t have asked for a better experience. I would highly recommend this consultant and his team to anyone in need of exceptional care.

Colicci Aesthetics

Cosmetic (Aesthetic) Medicine

Giacinto is by far one of London's most skilled aesthetic nurse practitioners. Having worked for a group of plastic surgeons in the past, I received my 1st ever botox & fillers treatment on my 50th b'day from a leading Consultant, Plastic & Reconstructive Surgeon, Ms Effie Katsarma. After I left the hospital/ industry, I was eager to find an aesthetic nurse practitioner who could maintain her high standard of work. My research eventually led me to Giacinto. I'm particularly fussy & wanted a medically qualified & skillful aesthetic nurse with a keen, creative eye. I knew instantly Giacinto was exceptional. He has been maintaining my ongoing botox requirements for approx the past 7/8 yrs. I've also recently had profilio & fillers for the 1st time at his Harley St practice. He never tries to upsell, is highly knowledgeable & always achieves a fantastic aesthetic result (no bruising!). He is an absolute pleasure to deal with, I trust him implicitly & wouldn't dream of going to anyone else... I highly recommend him.

Haptic Chiropractors

Chiropractic, Rehabilitation Medicine, + 2 more

From the very first consultation, it was clear this was different. The team at Haptic doesn't just look at your spine; they look at you. The initial assessment was incredibly thorough, involving posture analysis, gait assessment, and a long conversation about my lifestyle, stress levels, and overall wellness goals. I see Dr. Lil, who is absolutely amazing. She spent 30 minutes just listening to my history and my frustrations before ever laying a hand on me. I was so impressed with my results and Dr. Lil's gentle, knowledgeable approach that I even brought my 12-year-old son in for some sessions. She was fantastic with him—explaining everything in a way he could understand and making him feel comfortable and involved in his own health. It gives me so much peace of mind knowing we are both building a foundation for better posture and long-term wellness.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I received warm, well informed professional attention throughout my care at St Anthony's Hospital; from outpatients through to discharge. The room was clean, well heated and ventilated, equipment checked and the armchairs comfortable. The unit was quiet. Nursing staff answered call bells promptly and with kindness and a smile. No request was considered a problem. Their level of knowledge and professionalism was excellent along with the standard of care. Physiotherapy care was also excellent and given with respect to my individual needs. Recovery staff were informative and reassuring. Excellent care there too. I include catering staff who also took care in their work. A few glitches with the electronics on the bed and the new bathroom which received prompt attention - the unit has been recently renovated.

Mr Joideep Phadnis

Orthopaedic Surgeon

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

The most stressful and frustrating part of using RTN services is the lack of communication and poor response times. I have used RTN both via the right to choose path and for a private assessment. You would expect the private service to be quicker and have better communication but this has not been my experience. It is impossible to get hold of anybody. I have sent multiple emails and left voicemail but there is no sense of urgency in responding and waiting times are long. You don't even receive an acknowledgement or holding email to manage expectations. Some very basic and easy changes could be made to make the customer experience so much better.

Candover Clinic

Dental Care, Dermatology, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

Nuffield Heath Cardiff Vale

Breast Surgery, Cardiology, + 20 more

We recently visited Nuffield Vale of Glamorgan for my son’s squint surgery under the care of Dr Jewsbury. The whole experience was excellent from start to finish. Communication was clear, reassuring, and consistent, and every member of the team went out of their way to make sure my son felt safe and supported. Dr Jewsbury’s care, both on the day and in the weeks that followed, was exceptional. The results have surpassed our expectations and have been genuinely life-changing for my son. We are so grateful for the professionalism, kindness, and attention we received throughout. Highly recommended.

Mr Onur Berber

Orthopaedic Surgeon

I had surgery with Mr Berber in November and I am currently recovering. I felt extremely safe and comfortable in his care. He was very reassuring throughout the whole process, from the first consultation to the day of the surgery and the after care. He is an amazing professional and a very kind, compassionate doctor. I can’t recommend him enough. I would also like to thank his assistant Chloe who was always available to answer my questions and extremely proactive in helping me as a patient at a stressful time.

Dr Vindy Ghura

Dermatologist

I recently visited Dr. Ghura to have a BCC removed from my nose. The consultation was thorough and informative, providing me with all the available options and addressing every question and concern I had. Although the idea of surgery was daunting, Dr. Ghura and his team immediately put me at ease. The procedure itself felt calm and relaxed, and I was continuously reassured throughout. I’m now six weeks post-surgery and genuinely couldn’t be happier with the result. I can’t recommend Dr. Ghura highly enough

Dr. Marcus Pittman

Respiratory Doctor

Dr Pittman helped resolve problems I was having with medication I had been prescribed for my asthma. He was very thoroughly in his consultation, with a caring attitude, making it easy to ask him questions and express concerns that I had at the time. I felt as though I was being listened to properly. He was able to suggest a more suitable medication which has proved very successful.

Mr Oisin Keenan

Orthopaedic Surgeon

I have seen Dr Keenan a few times for tests, assessment and treatment of a knee injury. I’ve always found him to be very friendly and welcoming, a delightful person to converse with! He always explains things thoroughly, in an easy to understand way that is not rushed. If I am unfortunate to suffer any further orthopaedic injuries I will certainly return to him.

Mr James Gill

Orthopaedic Surgeon

I have nothing but the highest praise for Mr.Gill - he did both my knees (March and October 2025) both surgeries were completely successful and I have had very little pain - I am walking normally, able to shop, walk my dog and have a normal life again. My wounds healed quickly with no sign of infection and are just thin lines (still a bit pink but early days)