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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

᠎ Matthew Allsop

Audiologist

I have been seeing Matthew for 10 years. He is always very professional and caring. I find the audio test a bit stressful but he always puts me at easy. He finds time to chat about what is going on in my life and how I am coping as my hearing loss is quite severe. I can only wear in the ear aids and when I said a year ago that I thought I could do with a bit more power Matthew suggested that the new AI Phonak aids might be best for me but that the in the ear version was not yet available and that it might be best for me to wait. As soon as the aid was available Matthew contacted me, he had the aid ready and spent time explaining how it worked. A month later I saw him again he listened to what I had to say about the new aid and how I coped in different circumstances. He made a number of minor adjustments based on what I told him. He offered further reviews if necessary if I needed any more adjustments and this could be done via the app, saving me having to travel into London. Matthew is extremely pleasant and I am very happy with my new aid.

Professor Yacoub Khalaf

Obstetrician & Gynaecologist

I am extremely grateful for the support of Professor Khalaf and his team. Professor Khalaf has an exceptional ability to simplify what can feel like an overwhelming process, explaining everything clearly and helping you make calm, informed decisions while still showing genuine empathy and compassion. His sense of humour which we so appreciated also helped put us at ease at every visit, making a real difference. We both felt fully supported at every stage, and appreciated his incredible responsiveness in communication throughout. We are truly grateful to him for guiding us seamlessly through each milestone.

Dr. Daniel Stott

Obstetrician & Gynaecologist

Daniel was with us from early on in the pregnancy. He was patient with our questions, taking all concerns seriously and providing informed views (even going to do further research when we had a very specific niche question). He listened to what we wanted for delivery and supported and guided us vs pushing an agenda. I always felt like I was in good hands. When it came time for the birth, there were some complications- Daniel acted very quickly to ensure the least amount of intervention and to get my baby out safely. We are very thankful Daniel was there with us.

Medical Prime Menopause Clinic

General Practice (GP)

I’ve been with Medical Prime for 4 years and I can’t recommend Dr Theodora Kalentzi highly enough. Menopause symptoms can creep up on you,. It’s easy to ignore if not extreme but over time you can lose your former self. It doesn’t have to be that way. Dr Kalentzi offers a highly personalised approach to finding the right type af HRT for each patient. Visits for me are a time to focus on me and my overall health and wellbeing. Dr Kalentzi makes her patients feel at ease and truly delivers life transformation results for women going through the menopause.

Spire Bristol Hospital

Breast Surgery, Cardiology, + 18 more

I am transformed! I came to see Mrs Langton Hewer because I had suddenly gone completely deaf in one ear. She listened to me when I explained my anxieties and then examined my ears. She diagnosed otis externa which was causing pain and there was water behind the wax causing deafness. She then very carefully removed wax and debris from my ear and my hearing was immediately restored. I am so grateful that this was diagnosed so expertly and then sorted out immediately. I would strongly recommend her for ear problems and for removal of ear wax. Thank you.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I’ve never liked the NHS GP system. Ten minutes feels rushed and it isn’t suitable for those who want to pro actively look after their health and longevity. Luckily I’ve had a great experience with Ezra / Zenvité. Being able to schedule an appointment online at a time / day suitable for my busy schedule is perfect. I’m also able to get any medication required delivered to my door. Having regular check ins gives me peace of mind that my health is in order.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I was very early for the appointment so was encouraged to go to cafe and assured I would be called when they were ready. The receptionist answered our questions with a friendly manner. The nurse was very attentive and explained the procedure whilst preparing the cannular. She even brought blankets as it was chilly in the room. The cardiologist gave time to explain the findings afterwards and advised regarding medication. Excellent service!

Dr Alex Cappai

Psychiatrist

After years of wait for an ADHD and Autism assessment in the NHS I decided be assessed at Diverse Minds Clinic. Dr Cappai was very kind and professional and I was impressed with the quality of the report she provided. She recommended reasonable adjustments at work and I will apply for funding for ADHD coaching. I strongly recommend to anyone who is struggling with Neurodiversity and requires a urgent treatment plan.

Mr Amit Patel

Ophthalmologist

Mr Amit Patel has a very calming effect on his patients and clearly explained the whole process of my pending operation and my part in the post operation treatment. Further, I am pleased to be given the chance to write and report just how successful it was and that I am more than happy with the results. A huge thank you to Mr Patel, all his medical team and his very helpful Administrator.

Dr Jayshri Shah

Gastroenterologist

My consultant and treatment was excellent although getting output through to the correct department was time consuming. Also the support nurses struggled to take blood and was only successful on the fourth nurse’s attempt after a wait of over three hours. The Dr explained everything very carefully and was excellent during my follow up appointment.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Really happy with how everything went. From initial appointment through to the end, I have been treated with care and professionalism by everyone. Not having been private before I’m thankful I chose this option and am now looking to pay for private health care for me and my family on the back of it. Thank you to the One Hatfield team.

Dr Padma Manda

Obstetrician & Gynaecologist

. I had to have a MVA due to retained placenta. I went into the process scared,anxious and overall frightened. But I was quickly reassured and put at ease by Dr manda and charissa. Once the procedure started I was expecting to feel pain I barely felt anything and it was over before I even knew it had started. Overall great experience.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Professor Tony Kochhar

Orthopaedic Surgeon

Consulted Professor Kochhar for suspected fracture of my finger. He immediately arranged for a further x-ray and ultrasound. He assured me that, with physio, that I would likely regain full movement and mobility of my finger. He is extremely professional and I felt assured and confident of his diagnosis and guidance.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

The consultation with the doctor was okay and she provided enough explanation. Although I expected to continue seeing the doctor, she explained that she couldn't see my mum because of her condition. Everyone was friendly and helpful, and the hospital environment was very clean.