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Skylight Psychiatry

Psychiatry

Both of my clinicians were friendly and professional. In particular, Hannah Geary was excellent - reading my report from her, I felt she really listened and understood my situation and experiences. A few negative points: I arrived around 5-10 minutes early for my in-person appointment and no one from Skylight was listed on the outside of the clinic. I tried to speak to someone else on the buzzer list, but they couldn't help. I then rang the Skylight number and got an answer machine. Only then did my clinician arrive - he said he didn't know my appointment was at 9.30am as he never does appointments that early. This was an unnecessarily stressful experience, and when relaying this to Hannah Geary, she asked for my permission to escalate this. The wait time on communication was much longer than I would have expected. My report was also delayed because my early developmental questionnaire was somehow not linked to my profile. I received initial emails saying everything was complete in October, but then the eight-week timeline passed and I had to chase up. Had someone contacted me earlier to say there was a problem (which was easily rectified), I would not have had to wait an extra month to get my final report. I also haven't received confirmation that my request for extra sessions has been acknowledged and a rough timeline for these, so will follow up on email.

Mr Andrea Bille

Cardiothoracic Surgeon

I feel lucky to have been under Mr Bille's care in recent months. On the basis of my experience I consider him to be an extremely knowledgeable and skilled surgeon and a very clear communicator who shows a lot of care in the way that he interacts with patients. In our initial consultation Mr Bille put me at ease and listened carefully to my description of my symptoms and concerns. He provided a very helpful explanation of the procedures that would form part of my surgery and associated risks and benefits so that I left feeling well informed. The surgery itself went to plan and in the check-ins we had over the following few days while I was in hospital he was kind and reassuring. In our subsequent follow up meeting he took the time to talk me through the histology report, giving me plenty of time to ask questions. Without a doubt the surgery has supported a significant improvement in my symptoms, for which I am extremely grateful.

Miss Jess McMicking

Obstetrician & Gynaecologist

Jess was incredibly friendly and welcoming from our very first visit, and it was a complete no-brainer to work with her for my pregnancy and delivery. It was so reassuring to have her number throughout the pregnancy - with this being our first baby I had a lot of anxieties, and Jess was so patient in responding and reassuring me with every worry and query I had. I felt very safe and comfortable with Jess during the birth and trusted her opinions and advice completely. Although my birth didn't quite go to plan (when do they ever!) I came away with such a positive experience of birth and most importantly, a gorgeous healthy baby girl. We hope to come back to Jess for our future babies and absolutely recommend her to everyone! Thank you Jess :)

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

I was extremely happy with the hospital and the level of care I received. From the moment I arrived, all of the nurses and staff were kind, professional, and incredibly attentive. I felt genuinely well looked after at every stage before and after surgery. The nursing team made me feel comfortable, reassured, and supported, always checking in on me and making sure I had everything I needed. Their calm and caring approach made a big difference and helped me feel at ease throughout my stay. The hospital environment was clean, well organised, and very reassuring, and the overall standard of care was excellent. I am truly grateful to the entire team and would highly recommend this hospital to anyone undergoing treatment or surgery.

Mr Ahmad Sayasneh

Obstetrician & Gynaecologist

I had an excellent experience with Mr Ahmad Sayasneh and cannot recommend him highly enough. From my first consultation through surgery and post-operative follow-up, he was professional, kind, and extremely knowledgeable. He took the time to explain everything clearly, answered all my questions patiently, and made me feel completely at ease. The surgery went very smoothly, and my recovery has been better than I expected thanks to his expertise and care. His follow-up care was thorough and reassuring. I truly felt listened to and well supported throughout my journey. An outstanding doctor and surgeon

Mr Jawad Freites

Obstetrician & Gynaecologist

From consultation to follow up after surgery, you cannot ask for anyone better than Mr. Freites. I felt comfortable and well informed about my surgery and what I could expect afterwards. But what really ment the most was the fact that he acknowledged my fibromyalgia, taking into consideration how the fibromyalgia would respond to the stress of surgery, doing whatever he could to limit that stress, even down to words of encouragement and sometimes it’s just the little things that help the most in healing. Thank you Mr. Freites, so glad I picked you to do my surgery.

Dr Maria Tucknott

Psychologist

I saw Maria following a really traumatic birth experience and she quickly put me at ease by taking the time to truly listen to what had happened to me. She then suggested EMDR therapy which I was initially skeptical about but it was honestly transformative and I still can't believe how much EMDR helped me get over what happened. I'm so much happier now and I can enjoy my baby properly and I wouldn't be where I am today without Maria's help. She really is such an expert in trauma and I would recommend her to anyone.

Mr Edmund Ieong

Orthopaedic Surgeon

This was a streamlined procedure which was informative and accommodating at every point. The admitting process was thorough and welcoming. The surgical team under Mr Ieong were professional, friendly and reassuring. The surgery alleviated the chronic pain I had been suffering and this was evident even in the recovery room! I find Mr Ieong accurately knowledgeable and very personable. I would recommend him for any foot and ankle diagnosis and treatment. He has a wealth of experience to support this comment.

London Bridge Sports Medicine

Sports & Exercise Medicine

Staff at both the receptions were welcoming , No waiting time . Saw the specialist regarding ongoing issues with my knees and toes, and the he was extremely helpful and informative. He took the time to clearly explain what was happening, walking me through the MRI images in a way that was easy to understand. All available options were discussed thoroughly, including injections and physiotherapy, and I felt fully informed throughout the appointment. . Overall, a very positive and supportive experience.

Dr Frank Phillips

Gastroenterologist

Parking at the hospital or nearby if the limited onsite space is already full , is a just a matter of luck. The coffee machine in the private lounge was out of order. Dr Phillips was on time, personable, open and explained the various investigation options at the initial consultation. All my questions were thoughtfully answered in clear concise terms. There is probably going to be a 3 week wait between the initial consultation and the recommended investigation action

Reframe Cancer

Oncology

My team are integral to both my physical and mental wellbeing. This is a really really important service. I trust them implicitly (I can’t emphasise enough how important this trust element is) and I value the information they share with me. Their kindness and empathy is appreciated every day but especially on the harder days and equally they celebrate my wins. This really has been such a game changer for me and I feel so fortunate to have this. Thank you!

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

I had a truly excellent experience when having a hip replacement operation. Professor Glyn-Jones did an excellent job of the surgery with the minimal invasory surgery offering a quick recovery. The service offered was completely professional and the whole experience was well-organised. The Manor Hospital in Oxford provided a good base for the operation. Overall I was delighted with the experience,

Private care at the Western Eye Hospital

Ophthalmology

. It’s not clear where the private department is (or any other) as no reception desk at hospital entrance (only a security man on other duties). When in 2nd floor private area do not expect trappings of luxury or flashy equipment. You do get kindness, attentiveness and skill and efficiency. Came out with problem fixed. No cafe.

Montrose Health Group

Psychiatry, Psychology, + 1 more

Online assessment. Very thorough, sensitive assessment by the psychologist. She listened attentively and considered all that was said. She was compassionate and understanding in her approach and friendly. The administration staff have been efficient, timely and respectful. We have had a good experience with them.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

My GP referred my to specialist as the wait to see a dermatologist on the NHS was nearly 2 years. Dr Ghazavi’s team responded to my email enquiry the same day and I was in the clinic within a week and on treatment. The continuity of care has been outstanding and I highly recommend the service his provides.

Dr Sophia Khalique Associates

General Practice (GP), Diagnostics & Testing, + 5 more

Made to feel really welcome, efficient staff and Doctor was amazing. I’ve been looking for a longevity clinic in London that understands peptides and to help me access peptides like BPC-157, Ipamorelin and retatrutide. I was prescribed by my physician in the US. So glad I found them.