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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Miss Marta Santorum-Perez

Obstetrician & Gynaecologist

I cannot recommend Dr Santorum - Perez highly enough. From start to finish, my C-section experience was nothing short of exceptional. She was incredibly supportive, thorough, and reassuring, especially as I went into the birth with a lot of anxiety. She took the time to explain everything clearly, answered every question with patience, and made me feel completely safe and cared for throughout the entire process. On the day of delivery, her calm, confident presence made all the difference. I felt supported every step of the way, and the surgery itself was so well managed that I felt amazing afterward — far better than I ever expected. What could have been an overwhelming experience became a genuinely positive and enjoyable moment for both my husband and me. Thanks to her compassion, skill, and attentiveness, my anxiety was eased, and my birth experience was one I will always look back on with gratitude. I am so thankful to have been in her care and would recommend her without hesitation to anyone looking for an obstetrician or considering a C-section who truly goes above and beyond.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Mr Kam Cheema

Orthopaedic Surgeon

Honestly, if you're browsing reviews looking for an Orthopaedic specialist, just stop right now and book an appointment with Mr Kam Cheema. For me, he went the extra mile, taking time out of his own schedule to see me when we couldn't easily find an availble slot. That set him apart- not only has he competence in his work but also a good character. In our interactions, he has been knowledgable, personable and is passionate about what he does. He even followed up with me sooner than he needed to because he was concerned. I wholeheartedly reccomend him to my friends and family.

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

Andrew is always friendly and personable and is always genuinely intrested in what i have to say not only around my health but about my life in general and always remembers things i have told him even when it might be 6+ months between appointments. I always feel comfortable and respected and have no issues with asking questions on anything that might be playing on my mind but also know i can challenge results, treatments and my personal boundaries are respected without the fear of judgement of professional or personal opinions

Professor Paul Chatrath

ENT Surgeon

I recently had my septoplasty done by Dr Paul and I honestly could not be happier with the experience. From the very first consultation, he was extremely thorough, patient, and reassuring. He explained everything clearly and made me feel completely at ease. The surgery went excellently and my recovery has been smooth. Dr Paul is not only highly skilled but also very thoughtful and caring. I felt genuinely looked after throughout the whole process. I would highly recommend him to anyone considering this procedure :)

Mr Maurice T O'Flaherty

Orthopaedic Surgeon

I visited Mr O’Flaherty in relation to a long-standing problem with anterior ankle impingement. After assessing the results from an x-ray and an MRI, Mr O’Flaherty explained in a clear and concise manner that a ganglion cyst was the source of my condition. He then set out the path to treat this issue. This entailed undergoing an ankle arthroscopy to remove the cyst. Mr O’Flaherty could not have been more helpful. His bedside manner put me at ease before the surgical procedure and his aftercare has been exceptional.

The Leeds Skin Clinic

Cosmetic (Aesthetic) Medicine

I was seen by Nurse Emma and I honestly had the best experience I could have ever asked for, she was patient, kind and explained everything clearly to me, after such a negative experience previously with my GP I was very nervous and scared to have my implant out, I spoke to Emma about this and she took everything very slow, constantly asking me if I was ok, everything about my visit with Emma was perfect, she is amazing and I would recommend her to everyone!

Dr. Efe Ejenavi

Gastroenterologist

Dr Ejenavi listened to me and has really helped me by trialing treatment and helping me to rule out other causes of my symptoms. We’ve now found the reason for my symptoms in just over a month. He’s professional and really cares about what you’re saying and tries to help you. I’m so thankful for Dr Ejenavi as now I’m on treatment I feel like a completely different person.

Dr Israa Al-Shakarchi

Rheumatologist

Generally, people try to avoid visiting hospitals if they can. But Sincerely I look forward to seeing Dr Al-Sakarachi for the incredible efficiency she puts into her work, being 85, she makes me feel that she is my daughter and my therapist. The NHS service should be proud to have such an amazing Dr in it's team. I'm greatful to her from the deep of my heart.

Mr Munawar Hussain

Obstetrician & Gynaecologist

I am extremely grateful for the care I received from Mr Hussain. He truly listened to me and made me feel heard at every step. His depth of knowledge, experience, and calm guidance gave us confidence and hope, and thanks to his excellent care, we were able to conceive. I highly recommend him to anyone looking for a compassionate and highly skilled consultant.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I had an ultra sound today. I had an excellent experience. The receptionist was very polite and helpful as was the nurse in the ultra sound room. The radiographer who did the ultra sound was very informative and showed me what she was looking at and explained what it showed. I would rate the service 10 out of 10.

Southside Medical Private Clinic

Audiovestibular Medicine, Diagnostics & Testing, + 7 more

Dr Mathew was very professional in his handling of patient. He made the health MOT reasonably comprehensive and simplified, and adds a personal touch to patient experience, by arranging face-to-face meeting to review and discuss the test results. I highly recommend his services

Nuffield Health Leeds Hospital

Orthopaedic Surgery, Allergy Medicine, + 26 more

Dr. Mark Farndon provided me with excellent service once again. He ensured I was able to be seen as soon as possible for an MRI for my heel injury. He provided me with a thorough evaluation an explanation based on my anatomy Thank you for your service Dr. Farndon.

Clinic 360

Dermatology, Physiotherapy, + 1 more

Perfect, reception staff very welcoming, pleasant surroundings, Dr Bhatti Dermatologist, identified problem, prescribed correct medication, really great explanations and guidance as to how to administer the treatment. Could not have been better. Very satisfied.

Anglian Urology Associates

Urology

Absolutely brilliant, I have to thank Michelle Allan for her kind service, she was absolutely brilliant at getting me seen to as quickly as possible which I needed in my circumstance. Can’t thank her enough for that! And the Dr was incredibly helpful as always!