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HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

From my first appointment, Dr. Philipose demonstrated exceptional professionalism and care. He listened attentively to my concerns, asked thoughtful questions, and explained his reasoning behind each test in a way that was easy to understand. The diagnostic process felt thorough and purposeful rather than rushed. What stood out most was his focus on identifying the root cause. He connected the findings from multiple tests, walked me through the results step‑by‑step, and outlined the likely diagnosis with clarity and confidence. I appreciated how he balanced technical detail with plain language, making it easy to make informed decisions. The follow‑ups were equally impressive: clear next steps, timely check‑ins, and a structured plan that made me feel supported throughout. Communication was prompt, and any adjustments to the plan were explained transparently. Overall, Dr. Philipose combines deep clinical expertise with genuine patient care. I left each interaction feeling heard, informed, and reassured. I’m very grateful for his help and would recommend him without hesitation.

Mr Ankur Barua

Ophthalmologist

I went to see Mr Barua for a laser eye surgery. I had been to see two other more well-known providers for consultations but this was the only consultation where I actually got to meet my surgeon and ask him questions directly. At my consultation Mr Barua was very thorough and knowledgeable and carefully explained all my options, as well as the pros and cons of each. I needed more time to decide whether to go ahead with surgery and Mr Barua was happy to let me take the time I needed, there was no hard sell or push to book in and he also offered me another consultation if I felt I needed it. His secretary Kate was also very helpful when I did have further questions and was happy to talk over various aspects of the procedure when I called back. I had my surgery done about 6 weeks later and I felt very safe in Mr Barua's hands and his team were great. The follow ups have been easy to schedule in and again the team have been very thorough. The healing and recovery have gone well without any issues and I am very glad I opted to have Mr Barua perform my surgery.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Needed a routine hernia operation, didn't want to wait 4–6 months, chose Royal Free Private Patients based on surgeon's online profile and because profits go to NHS; also I have been an NHS patient at RF. Was seen quickly for initial consultation and got surgery appointment when I wanted it. Mr Iype did a tidy job of the surgery, I am now recuperating with no complications so far and very little pain. Anaesthetists were friendly and efficient, and Severo my nurse in my ward was helpful, reassuring and friendly. I had a ward room to myself, which my wife could stay in while I had the surgery. It was clean and roomy, though a little cold – take extra blankets. The lunch I was given after surgery was pretty good, and they were able to get a sandwich for my wife too as well as teas and coffees. All in all, went very well.

Clarity - Coventry

Gastroenterology, Ophthalmology

After the first right eye cataract removal Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a very keen insect photographer and found with the distance lens I could not see the camera screen clearly. I became worried about the impact on my ability to focus close up on insects. About 8 p.m. I sent him a text briefly outlining my concerns . He called me back immediately and listened carefully. I was even considering other options than the NHS lens and he kindly sent details of these. However he advised me to I stay with a close-up NHS lens to get as much light into the eye as possible. I followed his advice and am very pleased and very satisfied with the result. Sabina George

Cathedral Eye Clinic

Ophthalmology, Optometry

I had been considering eye surgery and attended Cathedral Eye Clinic to get a second opinion, having already spoken with a consultant in Dublin. Putting it simply, my experience in Belfast was far superior. The team at Cathedral ran a more comprehensive range of tests, assigned more time and personnel to my case, and were far better at talking through my options. In particular, I was very pleased that they were willing to give me their honest perspectives based on what they felt was best for me in the long run. Ultimately (based on their guidance), I decided not to go forward with any additional procedure at this time, but should I need treatment further down the line, I will not hesitate to go back to Belfast.

Dr Sunil Nair

Diabetes & Endocrinology Specialist

I found Mr Nair to be very personable and attentive. He took copious written notes as I explained my problem and concerns. He suggested an adjustment to my medication regimen, which will help with troublesome side-effects, writing to my GP accordingly. This is a particular source of relief to me. He has also made an NHS referral for me, for a separate, concerning issue. I am extremely glad that I made the decision to see Mr Nair privately, rather than wait for an NHS appointment. If I should need any further advice or support, I won't hesitate to make a further appointment to see him. This was a very positive and supportive experience, Thank you Mr Nair.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Main reception lovely and consultant was great. Imaging receptionist was blunt and frankly dismissive. Now paying invoice for consultation the original price was quoted on phone I found it’s £20 more which isn’t much but when you are self funding every £20 counts! When I complained I was directed to the fees as outlined on my original appointment letter which state it would not exceed £150 which it obviously doesn't but it wasn’t explained that the figure quoted on phone was only an estimate. Pricing should be communicated more clearly for those who don’t have insurance. So far, apart from consultant, a disappointment.

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I have used Avenues for a cycle of IVF/ICSi, a hysteroscopy and then FET. I was under the care of De Ali Al Chami and became pregnant with the first transfer, having 3 failed attempts elsewhere. Dr Al Chami changed my protocol (both stimulation and transfer protocol). This places is miles apart because it guarantees continuity of care and patients are treated as people. dr Ali is a wonderful person and he cares about his patients. The midwives (Marina Christina Katie Fiona Emily Starvula) are all amazing and know each patient by name and treated me with warmth, dignity, compassion and professionalism.

Matrix Eye Clinic

Ophthalmology

The treatment I received at the Matrix Eye Clinic was excellent from both Mr Guy Smith and his first class team. The results from the cataract operation in both eyes is sensational. My eyesight is significantly improved, the length, the accuracy and the intensity of the colour are all enhanced. I am absolutely delighted. Before I had the operation I was considering exchanging our television for a new model because I was having difficulty in reading small print and the scene was blurred. Now I can enjoy watching. Amazing! I have no hesitation in recommending Matrix Eye Clinic.

St Giles Physiotherapy

Physiotherapy, Sports Rehabilitation, + 1 more

After a week of intensifying, debilitating sciatica pain, I realised expert help was required and booked an appointment with Claudiu at this practice. I’m so glad I did. The initial assessment was professional, very reassuring, and the diagnosis was accurate. I was happy to book the extremely effective follow-up sessions, and I’m now completely pain-free. The rehabilitation exercise programme was tailored to my needs, and I found the phone app provided to guide me through those exercises at home very helpful. I have no hesitation in recommending this practice.

Mr Matthew Kent

Orthopaedic Surgeon

I had an excellent experience with my shoulder specialist. His professionalism was evident from the moment the consultation began— he took the time to listen carefully, explain every step of the assessment, and answer all my questions clearly. What stood out most was how thorough he was in examining my shoulder and exploring all possible causes before recommending the next step. . I felt genuinely cared for and fully informed throughout the process. I’m grateful for his expertise and would highly recommend him to anyone needing specialist shoulder care.

Dr. Bassam Al-Kari

General Surgeon

Throughout my experience Dr. Al-Kari unhurriedly took the time to discuss and explain the procedure of removing my gallbladder. Pre-operation I felt relaxed and confident of his ability. Immediately after the operation I appreciated his bedside conversation telling abut my individual procedure and the consultation which would be arranged for 2-3 weeks later. At every stage I have been entirely satisfied and would not hesitate in recommending him to others or returning to his care for any further surgery.

Mr James Smith

Orthopaedic Surgeon

I can wholeheartedly recommend Mr James Smith. His warm and reassuring bedside manner put me completely at ease instantly. Before our consultation, it was evident that he had thoroughly familiarised himself with my file. He was incredibly personable and took the time to listen carefully to my concerns about ‘next steps’. He explained everything clearly and simply, never rushing me. I left the hospital feeling very happy with my choice of consultant.

Ms May Labidi

Orthopaedic Surgeon

I had an excellent experience. The medical team was highly professional and competent, and I felt comfortable and well supported throughout. I truly feel that I am receiving the best possible care, and I am deeply grateful for both the treatment and the consultation. The doctor is outstanding—extremely knowledgeable, kind, and clear in her explanations—and I genuinely feel very well cared for.

Mr Kirana Arambage

Obstetrician & Gynaecologist

Hello Kirana sir, I am deeply grateful for your patience , professionalism, and well explained details. I was given informative details regarding Endometriosis, treatment option which best fit for me .I received lots of reassurance from Mr Kirana which made me feel so much release.Thank you very much Sir for the support and treatment plan.

Mr Bhamy Hariprasad Shenoy

Ophthalmologist

We’ve been under Mr. Shenoy for our young son on and off for several years. I always trust his opinion. He was highly recommended by other ophthalmologists and has been so helpful for us. He explains clearly and has helped our son enormously. I’m so glad we came to him & he was able to use his expertise to aid our son.