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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Dr Sukhjinder S Nijjer

Cardiologist

I recently saw Dr Nijjer at his Saturday morning clinic at Cromwell Hospital. I have been under his superb and excellent care since I had an ablation some two years ago. I practice preventative medicine so try to have well woman checks every 2/3 years. Dr Nijjer works in close association with my weight loss doctor at Cromwell and I have successfully lost three stone which is helping my heart health enormously. Dr. Nijjer is so caring, so thorough and doesn't miss one angle and is helping me return to good heart health. He's very detailed and I feel he is my safe port for being the best I can be at 71 years old. I would not trust anyone else with my heart health. He is world class and treats each patient with kid gloves.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I cannot rate the hospital highly enough following my recent operation. From the moment I arrived I was looked after by a number of staff members, all of who could not do enough to ensure I was comfortable, informed and had everything I needed. In particular nurses Damian, Sonia, Cindy and Salmon were wonderful, also the catering lady who's name i didn't catch, Steve the pharmacist, Mr Murray the anesthetist, and Mr Lewis the surgeon. All the staff were very friendly and relaxed which helped me settle in a situation I could have felt very uncomfortable and nervous in. Even though this procedure was covered by insurance I would not hesitate to self pay in the future if needed to have this level of care again.

HCA Healthcare UK The Princess Grace Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Endocrinology & Diabetes, + 8 more

I have nothing but praise for Miss Pissanou and her entire team including Claire Gibbons her secretary , as well as everyone at The Princess Grace Hospital. From start to finish, the care I received was outstanding. Miss Pissanou was professional, compassionate, and extremely thorough throughout the whole process, and her team were equally supportive and attentive. The hospital staff made me feel comfortable and well looked after at every stage, and the standard of care was exceptional. I am truly grateful for the expertise, kindness, and reassurance I experienced, and I would not hesitate to recommend Miss Pissanou, her team, and The Princess Grace Hospital to anyone in need of first-class medical care.

Dr Martin Morley

Dentist

I recently had an appointment with Dr. Martin Morley, and had a very positive experience. From the moment I walked in, both he and his lovely nurse, Alex, were professional, warm, and genuinely caring. They took the time to explain everything clearly, which immediately put me at ease. During the appointment, they were attentive and patient, making sure I was comfortable and understood what was happening at each step. It’s clear they care not just about the quality of their work, but also about their patients’ experience. I left feeling well taken care of and confident in my dental care. I highly recommend this practice to anyone looking for a skilled and compassionate dentist.

Miss Ayeshah Abdul-Hamid

ENT Surgeon

I attended the appointment with my mother and Miss Abdul-Hamid made us feel very welcome and comfortable from the moment we arrived. She was patient and accommodating, particularly as my mother was finding it hard to explain her symptoms. Miss Abdul-Hamid carried out a very thorough assessment and explained each step of the process clearly. She was able to identify balance issues related to Parkinson’s disease, which led to a referral and a prompt diagnosis. She delivered this difficult information with great kindness and sensitivity and was incredibly supportive at what was a difficult time for our family. We are extremely grateful for her care and help.

Miss Christina Summerhayes

Breast Surgeon

I have been twice in a short period of time as l have a bit of an anxiety issue over breast lumps. I was worried about coming again so soon . But at no point did Miss Summerhayes or her team made me feel stupid. In fact the opposite she was sympathetic, kind gave me advice & her bedside manner was just wonderful. Also the consultant that did both my ultrasounds was fabulous too. They made me feel nothing was too much of a problem, made me feel l could come at anytime. I hope the team stay together as they are wonderful. .

Mr Abdul Kasem

Breast Surgeon

Mr. Kasem and his whole staff have been absolutely lovely throughout my diagnosis, surgery and aftercare process. Not only has Mr. Kasem been medically excellent, but from a patient care perspective, he has also been extremely kind, caring and positive throughout which gave me a lot of confidence that everything will be ok. I am very pleased with my bilateral mastectomy and reconstruction results and highly recommend him as a consultant.

Mr Najib Daulatzai

General Surgeon

Me Daylatzai was professional and very honest and clear when sharing information with me. He also listens to my feedback and concerns and addresses them promptly and kindly I have always felt he and his team have always cared well for my well being and recovery pre and post surgery. Even when I left the surgery there was always someone available to discuss the concerns I had and I was treated really well.

Dr CT Pillai

I've had a couple fo consultations at different clinics. My consultation with Dr Pillai was extremely thorough. He is very friendly and answered all my questions. Seeing the surgeon on the day of my consultation has left me feeling reassured and knowing that he will be present throughout the entire process, start to finish has made my decision for me. I will definitely be going ahead with LASIK surgery.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I always feel relaxed when visiting this clinic, knowing I’m in expert hands. Dr Taylor-Barnes is attentive, professional, and highly knowledgeable across products, procedures, and treatment options. Her expertise inspires confidence, and I’m consistently delighted with the results. I highly recommend her for injectables, laser, or any aesthetic treatment. Outstanding care and results every time.

Dr. Emma Shawkat

Obstetrician & Gynaecologist

Dr Shawkat delivered my second baby via c section late in 2025. It was a real joy to see her for monthly appointments in the run up to birth and hugely reassuring knowing she would be delivering my daughter. She's incredibly kind and considerate, and both me and my husband felt extremely well cared for from our very first appointment, right through to the post birth debrief.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had an excellent experience at St Anthony’s hospital. This was especially true on the day of my procedure. I was treated with care, compassion and professional by all involved. I felt well cared for from start to finish. The nurse at my pre-op was also very kind and understanding as I have a slight phobia with blood tests. I would definitely recommend this hospital.

VIP Hearing Solutions London

Audiology

A very professional experience over several weeks. My problems were treated in a respectful and positive manner. Excellent advice was given, and I am very happy with the subsequent prescription and fitting of hearing aids. I have already recommended this company to several other people, and have no hesitation to praise the service that I have received from Nick.

Eden New Life

Psychology

I'm quite new to this service but it has been very good so far. Very easy to sign up and start and all the staff have been lovely.i thought it was too late for me but they have a lot of customers over 50! and I didn't seem to bother them at all which was lovely. Really hope the care continues the same way with my regular check ins with the doctor

Deanbrook Practice

General Practice (GP)

Clinic is clean and offers drinks very relaxed environment. I saw dr Johnston. Who gave me my shingles vaccination. I was also able to see mr kondapolis the surgeon who removed my moles a few weeks ago . He checked the wound was healed and saw an internal stitch coming out and removed it. Very good service from both of them.