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Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Mr Edmund Fitzgerald O'Connor

Plastic Surgeon

I recently underwent an extended abdominoplasty, mastopexy, and breast augmentation. The entire experience was amazing from start to finish. Mr Fitzgerald O’Connor, Dr Neel (the anaesthetist), and the entire team were incredible including those at St Thomas’. Having never had surgery before let alone a major operation, I felt completely reassured throughout the whole process. I had full confidence in the surgical outcome and never once felt nervous in regards to my results which speaks volumes about Ed’s approach to treatment. After losing a significant amount of weight, I spent years considering post weight loss surgery and I am beyond grateful that I chose Ed to perform my procedures. My results are truly life changing in every sense. For the first time in my life, I look in the mirror and genuinely love what my body looks like which I didn’t think was even possible. This has had an amazing impact on my self confidence. Even my scars have already healed impeccably and are placed so well. I have absolutely no regrets and would wholeheartedly encourage anyone considering post weight loss surgery to seek treatment with Mr Fitzgerald O’Connor. He is exceptional!!!!

Mr Joseph Manjaly

ENT Surgeon

I have been seeing Dr Manjaly for bone anchored hearing aid help as I was born with Microtia and Atresia. I am still on my journey and can say that he has been patient and kind throughout, always making sure that I am able to make the best decision and he does so without any pressure. I cannot stress how important that is to me as I have a history of choices taken for me as a child due to my birth defect, so his approach has given me back that agency. Most recently I had the abutment and Cochlear BAHA after a long time considering that and the magnetic option. I opted for the abutment and can definitely say the BAHA has made a huge difference to my life. After two years of having it, for me there is discomfort and some pain so I returned to Dr Manjaly and we are going to go in a direction to first remove the abutment, let it heal to check that it isn't something else causing the pain/discomfort, and depending on the outcome try the magnetic option. While to me this irrationally feels like I've failed, he was kind and supportive.

Miss Annette Reid

Obstetrician & Gynaecologist

Annette is not only a lovely, personable professional, she is also a highly skilled gynaecological surgeon. Seeing Annette has truly transformed my life. When I first had the pleasure of meeting her, she could tell I desperately needed HRT due to my symptoms & family history. She referred me to an HRT specialist consultant & my body wasn’t dealing very well with the bio identical progesterone, so I was referred back to Annette to have a Minera coil fitted by herself at Mount Alvernia hospital. The whole team were absolutely fantastic. Annette completely put me at ease with her warm, friendly charm & explained everything to me in great detail. The anaesthetist.was also lovely as were the whole team which made me feel welcome & valued. I’m delighted to say everything went smoothly & my recovery was comfortable & quick. If you’re looking for a gynaecologist for whatever reason, I could not recommend Annette & her team highly enough.

St John & St Elizabeth Hospital

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 33 more

I can’t recommend Mr. Richard Scawn highly enough. Before meeting him, I had seen three other surgeons and even booked the operation twice but ended up cancelling because I didn’t feel fully confident. From my very first appointment with Richard, everything felt different. He was calm, kind, and incredibly reassuring — never pushy, never rushed — and both my husband and I instantly felt we were in safe hands. I trusted him completely, and I’m so glad I did. I’m now three weeks post–lower lid blepharoplasty and absolutely over the moon with the results. My bruising was minimal and disappeared quickly, and the scar line is genuinely impeccable. I’m 39, so my skin is still fairly young, but even with a magnifying mirror I cannot see the incision. The work Richard has done is truly amazing. If you’re considering this surgery, I would wholeheartedly recommend Mr. Richard Scawn. I couldn’t be happier with my experience or the outcome.

Skylight Psychiatry

Psychiatry

Overall this was a good experience, I had a combined assessment via NHS right to choose. I liked that I was seen in person for this. The wait times were much longer than initially expected however I believe there was a huge influx of patients at the same time that I was referred. The assessments themselves were good with understanding and knowledgeable assessors. The report which I have received is in depth although I did think there may be a professionals insight into the early developmental questionnaire whereas it is just copied into the report. I had a few queries about the report which I am waiting on the answer to and also have asked for it to be sent to my GP which hasn't been done yet but again, this is the lacking wait times. Apart from the wait times, the service was great and I am thankful for their help. I think my referral was made in March 2025 and I am writing this review in December 2025.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Recent visit was ok. My Nurses could have been better organised. On arrival no one was there to greet me despite being told to be there at 7.30 am I wasn’t told no one could come up and wait with you or be present after my procedure. The room for pre theatre and after theatre was far too small for 3 beds to be in it. It was also flat too hot in the room making me feel worse.. Unprepared for someone feeling unwell after the procedure. I did feel very rushed after my procedure despite feeling unwell! The doctor on shift however was very good. Nurses rushing to finish their shift in theatre to hand me over made me feel uneasy. Nurse looking after me rushing me out the door as it was past 8pm. I was worried about leaving as still felt pretty unwel. Overall was not tailored to my needs Surgeon & anaesthetist very good can’t fault them at all. Made me feel very at ease before my procedure.

Mr Carl Hardwidge

Neurosurgeon

I am 6 weeks post back decompression surgery. Having suffered for 18months I was recommend to see Carl Hardwidge and wow am I pleased I did! He has literally changed my life which had become so miserable with constant pain. I saw Carl 3 times before I had the surgery and never once was I rushed and he explained everything in detail that was going to happen. Carl really is the easiest person to talk to and has a wonderful funny sense of humour On the day of surgery Carl came to my room and went through everything again and made sure I was ok This was the theme post surgery, Carl visited twice a day for the 4 days I was in hospital, to check how I was doing and generally to just have a chat, even if he did moan on occasions that I wasn’t eating enough 😝 I can literally not recommend Carl enough and I will be forever grateful of his expertise in fixing me! Thank you so much Carl 😘

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

The toilets were yet again filthy. For the second time I complained. I appreciate that nothing will change, but I discussed not only with the nurse, but also with front desk that the hygiene level was very low indeed. In a private facility this is a disgrace. Further, I found that any details given on a prior visit had not updated onto the current registration form. While I came in after 6.30 pm, i have seen the awful queues for registration at earlier times. Your reception person was on his own and was also on his own on the prior visit, and the paperwork took far too long. You need more than one person on the front desk. Overall, the clinic is poor.

Mr Wissam Abou-Chedid

Urologist

Mr Abou-Chedid is a phenomenal surgeon and invokes nothing but comfort and confidence. I had a robot-assisted radical prostatectomy, and I couldn't be more pleased with the results. Recovery was quick, and even the first week after surgery I was fully functional in every way. I have absolutely no hesitation in recommending Mr. Abou-Chedid or the robot-assisted radical prostatectomy procedure he performs. I haven't experienced any loss of function, but instead have experienced several improvements post-surgery (not to mention being (hopefully) free of cancer). I feel very lucky to have been connected with Mr. Abou-Chedid based on my Internet searching.

Dr Oliver Guttmann

Cardiologist

I have been under Oliver Guttmanns care for over 4 years. He is a highly professional, knowledgeable Cardiologist with an excellent skill set. From the moment you meet him, you immediately feel at ease. He has a naturally caring and empathetic manner and takes time both to listen and comprehensively explain and address any questions or queries you may have. He is always proactive and you clearly know at the first meeting that you are in safe and competent hands. He has been a life saver for me! We have personally recommended him to friends, and they too are as impressed as we are!

Mr Saurabh Jain

Ophthalmologist

On arrival at reception I was greeted by friendly efficient staff. I was seen by Gurpreet Saini the Head Orthoptist who carried out extensive tests to better understand my condition. She was professional, and extremely thorough, Gurpreet answered all of my questions and was very reassuring. I then saw Professor Jain who discussed the test results and explained the best way forward to address my condition. I have total confidence in his professional expertise and I appreciate that I am being looked after by a first class team. Thank you.

Mr Debashis Ghosh

Breast Surgeon, General Surgeon

Dr. Ghosh is an absolutely wonderful doctor, and I couldn’t recommend him highly enough. From my very first visit, he has been empathetic, calm, and incredibly clear when explaining my diagnosis. I always felt empowered and in control of my decisions, with him thoughtfully guiding me through a very difficult process. His entire team works tirelessly to make patients feel comfortable. All of the necessary tests can be done in a single day, which greatly reduces anxiety. I’m truly grateful for the care and support I received

Berkshire Imaging

Diagnostics & Testing, Imaging (Scans), + 1 more

they were very considerate considering I was terrified as once before I had to press the button. I couldn’t go through with it and I had to go to an open scanner as they were about to place me through. I had to stop them. They gave me time to recompose and got me to look backwards and upwards and out through the exposed end and that made the whole experience different can’t tell you how relieved I am to get through that. I’m highly claustrophobic so yes, the experience was a positive one.

Lantern Clinic

Diagnostics & Testing, General Practice (GP), + 3 more

Dr Margarita was very knowledgeable and kind. I would definitely recommend coming to the Lantern Clinic. I felt listened too and she emphasised as a woman with my issues. I had plenty of time to chat and didn’t feel rushed,. Dr Margarita devised a plan for me to follow and recommended a gold standard brand of supplements I should start. I am booked in for a follow up appointment in several weeks time, to discuss how my treatment plan went and if I saw improvements.

John Flynn Opticians

Optometry

Dr Sheeraz was able to assess and confirm the diagnosis of a recently detected issue with my vision. Elsewhere I was informed that the I would require dye in my eye which would impair driving etc for a few hours, however, this was not necessary due to leading technology at Dr Sheeraz’s practice. Dr Sheeraz talked me through the findings and was able to put me at immediate ease. Highly recommended!