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Professor Roman Cregg

Anaesthetist

I was referred to Dr Cregg for continuing pain after endometriosis surgery. He examined me and told me that I could ask to stop at any time. When the examination became painful I forgot how to ask him to stop, so he didn’t. Afterwards he did apologise for it being painful. The room at the Fortius did not feel set up for intimate exams. I had emailed his secretary some of my previous notes, which she confirmed she had received, but Dr Cregg did not have access to them at my appointment. He said he wanted to coordinate with the other specialties I was under regarding ongoing investigations, then didn’t. He said that bloating and distension are the same thing, but they are not. He wanted to refer me for an MRI to check for any issues with muscles or nerves, including endometriosis. He said we could discuss my questions later then took me to sign forms and disappeared, it was really unclear that was the end of the appointment. I was told when I booked that the first appointment would be 50 minutes, but in total it was maximum 30 minutes. I was then told by his secretary when to book an appointment to follow up with the results. The working day before, his secretary emailed me (not phoned) to cancel the appointment as my MRI had not yet been reported on. I had already booked a follow up appointment with my gynaecologist the afternoon of this planned appointment to discuss Dr Cregg’s findings, which I could now not change without being charged as I saw the email less than 24 working hours before. I told his secretary that my insurance plan was changing and I really needed the MRI results beforehand to have time for any potential treatment / surgery to still be covered. It was a lot of hassle to get the report, and when I eventually did see Dr Cregg he said I needed to follow up with my gynaecologist (again) to discuss one of the findings. He was late to the follow up appointment because he had double booked the slot, which he did apologise for. I told him the pain and vomiting were getting worse and felt unmanageable on my current medications. He told me to stop taking opioids and that he would never have prescribed them in the first place (which my other doctors disagreed with since I was only using them for flare ups); that he didn’t think I should start neuromodulators but didn’t explain why (several doctors wanted me to, I am now on a low dose for gastro issues and find it helpful); that I needed to use less heat for the pain; that pain can cause nausea and vomiting but he wouldn’t advise on antiemetics and to ask gastro instead (who then said that wasn’t her area either). He said the pain was from myofascial pain syndrome affecting the pelvic floor, with hormones causing flare ups. He didn’t listen when I said the pain he found felt very different to my flare up pain. He wanted me to do pelvic physio, which I’d already recently finished treatment with and my physio said she had checked the same areas he found to be painful. He said this could be with or without pelvic floor injections. I told him I didn’t feel I had enough information to decide, to which he replied that I had this conversation (?), the letter, and I could book an additional appointment if I wanted - I’m unsure how this would’ve helped. When I received the letter it said the injections were CT guided and done under sedation, which he had not mentioned. Later when I spoke with my insurance they wanted to know why the sedation was necessary, which I could not answer. He uses some sort of AI assistance during appointments but doesn’t explain beforehand. Both my letters have several mistakes. He did emphasise in the letter that his diagnosis was separate from endometriosis in order for my insurance to cover treatment for me. I tried removing my IUS and have had no pain or vomiting since. My gynaecologist now thinks the IUS was causing my flare ups. So I don’t believe Dr Cregg’s treatment plan would’ve worked. I have since seen another pelvic physio for a second opinion who said since I now have no pain, she doesn’t think I should pursue his treatment plan. I have not been able to reproduce the pain from his examination, so she thought possibly I was nervous and tense in his appointment.

Mr Sinan Barazi

Neurosurgeon

When quarterly injections no longer worked for my condition, I was told surgery was my only option. A daunting prospect, particularly as I had never had major surgery before. I am so fortunate that I was referred to Mr Barazi. From the first meeting he asked detailed questions about my condition and listened to me. His calm, confident and personable manner instilled trust immediately. He took the time to explain the procedure, showing me examples and talking me through my MRI and CT scans, as well as preparing me for how I might feel post-surgery. My many questions were answered with infinite patience and continue to be as I recover. My life is returning to normal again, something I found hard to imagine a few weeks ago. Mr Barazi is an amazing surgeon, and a kind and caring human being. I cannot thank or recommend him highly enough.

Mr Marcus Cumberbatch

Urologist

My appointment commenced on time, with no waiting. Mr Cumberbatch introduced himself, and I found him to be very personable , professional and friendly in his approach. This, at an apprehensive moment, was extremely helpful and comforting. During his inspection and assessment, he was very professional and thoughtful, putting me at my ease. Despite the reason for all this, we both managed to pass through the appointment with an amount of humour, which indicated that we were both relaxed through the verbal assessment and ultimate advice upon moving forward. To me, a brilliant experience, despite the reason for the appointment. In Mr Cumberbatch's hands, no one need fear of lack of care and total competence. It was a delight to meet him, and I have total confidence in him.

Dr Diab Haddad

Paediatrician

Dr. Haddad has been our daughters’ pediatrician for several years, and we have always had an excellent experience with him. He is extremely polite, patient, and very clear in the way he listens, analyzes symptoms, and explains his diagnosis. He takes the time to make sure parents fully understand what is going on, which gives a lot of confidence and reassurance. He has consistently been very accurate and quick in identifying symptoms and finding the right treatments. Our daughters have had allergies and gastroenterological issues, which he promptly diagnosed and treated with great care. We are very grateful for his dedication and professionalism and would highly recommend Dr. Haddad to any family looking for a knowledgeable, caring, and trustworthy pediatrician.

Dr Martin Morley

Dentist

I recently had an appointment with Dr. Martin Morley, and had a very positive experience. From the moment I walked in, both he and his lovely nurse, Alex, were professional, warm, and genuinely caring. They took the time to explain everything clearly, which immediately put me at ease. During the appointment, they were attentive and patient, making sure I was comfortable and understood what was happening at each step. It’s clear they care not just about the quality of their work, but also about their patients’ experience. I left feeling well taken care of and confident in my dental care. I highly recommend this practice to anyone looking for a skilled and compassionate dentist.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Pretty straightforward experience overall. The receptionist on the first floor (the Somali lady wearing a hijab) was extremely kind and helpful. My phone was about to die and I asked if there was any chance of a charger- she went out of her way to help me, which I really appreciated. It’s the small things like that which leave a lasting impression, and that’s exactly why I wanted to leave this review. The only small suggestion I’d make is having oat milk available at the coffee machine for those who don’t have dairy, it would be a thoughtful and considerate touch.

Mr Vasileios Minas

Obstetrician & Gynaecologist

Mr Minas performed an elective hysterectomy for me due to excessive fibroids and bleeding post menopause. He is very professional and obviously highly knowledgeable and extremely experienced. I felt like I trusted his advice. Everything went according to plan - even though the operation was quite difficult. I am now recovering very well and two weeks later I'm glad I went ahead with the procedure and am looking forward to being able to wear white trousers and sit on cream sofas without worrying any more! :-)

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

I ruptured my Achilles a year ago playing sports. I was working with a different physio and was seeing slow results. I swapped over to Physio Jack Studios and started working with Darragh who was truly excellent, going above and beyond with working around my schedule and doing further research to make sure we tried all possible exercises to get me back running as soon as possible. He was a pleasure to be with during sessions and would highly recommend him to anyone

One Ashford Hospital

Dermatology, Pain Management, + 21 more

Came for a pre op, lovely staff and lovely pre op Nurse, however I was sent for bloods, I wasn’t asked if a trainee could take them, she tried twice which was painful, before the nurse then took them on the third go in my other arm. Totally understand the need for training however, I had made it known that I hated needles and was not a good person to practice on, I unfortunately got up feeling very dizzy and sick, which for me was unnecessary.

Professor David Reid

Rheumatologist

Excellent experience with Professor Reid. He explains everything in great detail in simple terms that is easily understood. Provides great care and attention when discussing medical solutions. Highly knowledgable, expert in his field, extremely professional yet manages to maintain friendly, comforting medical advice. I have absolutely no hesitation highly recommending this medical professional.

Dr Rajesh Bagtharia

Paediatrician

Dr Bagtharia was very patient with us on our visit regarding our 5 year old son. We appreciated his approachability and even when our son became upset Dr Bagthaira took time to reassure. Questions were welcomed and answered . He even explained he was using quite a new system converting speech to text. Must say Dr Bagtharia very efficient too as next appointment made.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 37 more

I had the best taking blood experience at MUMS. Usually it takes about 4-5 goes of me being pricked with a needle and it’s usually quite uncomfortable but here the doctor really took his time trying to find my veins and kept checking in on my wellbeing. I was only pricked once and it was successful (and no bruising afterwards). I would highly recommend.

Beautiful Lifestyle Health Clinic

Holistic Therapy, Neurology

I had a very positive experience with Dr. Iulia. I explained my situation to her, and she was extremely available, kind, and attentive while listening to me. We were able to discuss my concerns openly and work together to find suitable solutions. I truly appreciated her professionalism and her empathetic approach. I would definitely recommend her.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

The attention to detail for my recovery is incredible and I cannot wait to try and tackle what the world has in store for me. My therapist was exceptional and has allowed me to tap into emotions which would have caused me issues when back home. I cannot speak highly enough of all the staff here and if I could I would give them all a huge payrise,

Bristol Paediatric Clinic

Paediatrics

Dr. Andrew Badcock provided exceptional care for my daughter. He was compassionate, professional, and reassuring throughout. He examined her carefully, promptly diagnosed the issue, and established a clear plan for treatment. I felt fully listened to and would happily recommend him to others, Thank you.

CP+R

Cardiology, Sports & Exercise Medicine

I would like to express my gratitude towards the wonderful team from CP+R, especially David, Phoebe, and Angela. They are all very attentive, knowledgeable, and caring, while maintaining excellency in what they do. Will definitely recommend CP+R to those that might benefit from their programs. 10/10