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HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

The Portland Hospital truly felt like a five-star hotel combined with exceptional medical care. From the moment we arrived, everything was calm, organised, and incredibly well run, making what can be an overwhelming experience feel reassuring and even enjoyable. The facilities are outstanding, the rooms are beautiful, and the level of comfort is unmatched — but what really makes The Portland special is the people. The care we received from the midwifery team was absolutely exceptional. In particular, midwives/nurses Lucy and Anna were truly wonderful. They were kind, attentive, reassuring, and incredibly supportive, always taking the time to check in, explain everything, and make us feel completely cared for. Their warmth and professionalism made such a difference to our experience and helped us feel confident and supported every step of the way. The aftercare was equally impressive, with genuine attention to both mother and baby. Every member of staff went above and beyond, and nothing ever felt rushed. We are so grateful for the outstanding care we received and would highly recommend The Portland Hospital to anyone looking for exceptional maternity care in a calm, luxurious, and supportive environment.

Meadows & Wood Hearing Care - Worle

Audiology, Diagnostics & Testing

My hearing care assistant Claire was brilliant. I only made the appointment because I was spending New Year in the area from London and still had muffled hearing despite being under treatment for wax removal in both ears. I had already gone down the local NHS route, which uses only irrigation, to no effect and the private (Specsavers) route, which uses only micro-suction, with limited success after several visits. So I was delighted that with just one treatment of about twenty minutes at Meadows and Wood my ears were completely clear. Claire used both methods in appropriate combination to get the result I wanted. She was very pleasant, friendly and extremely professional and fully answered any questions I had. She was also careful to keep me informed of what she was doing at every point of the treatment whilst ensuring that there was no pain or discomfort. I would unhesitatingly recommend Meadows and Wood to anybody. The standard of treatment I received was so high that it might well be worth making the trip from London the next time I need their services!

Mr Billy Wong

ENT Surgeon

I met Mr Wong (Billy) around August 2024 for recurrent sinusitis and loss of taste / smell. Billy has always been so attentive, responsive, considerate and kind. Billy explains everything clearly so I completely understood what was happening. Billy is thorough in his care: obtaining images to better understand what is going on before making an ongoing plan. I recently had sinus surgery (FESS) with Billy as my condition had not improved despite good medical management. Billy is not only an incredibly skilled surgeon, he is also a fantastic and caring individual (with a good sense of humour too!). Billy met with me before surgery and reassured me, he was also in the pre op room, then in the theatre with me, then recovery and also post op to debrief and check up on how I was feeling. This kind of healthcare is so vital to people's wellbeing; this stuff matters, it's a shame that it's so rare, but with Billy; it's there as standard and flawless! I cannot recommend him enough. If you want the absolute gold standard of care: book with Mr Wong.

Mr Chung Sim Lim

General Surgeon

I saw Mr Lim today in a follow up appointment. I came out very happy and satisfied with the consultation. Mr Lim has excellent bedside manners which make a patient feel at ease and encouraged to ask any relevant questions about the condition. He is also a very humble consultant who is caring and supportive. I felt very confident in him as a knowledgeable consultant making me feel assured that he gave me the best advice in a timely fashion. His encouragement to me as I followed his instructions to the letter resulted in a good outcome so that I now can progress with other medical issues such as a knee replacement which was delayed due to the vascular issues now means that I can get on with my life. Mr Lim was very thorough in his investigation of my condition leaving no stone unturned to get to the bottom of the matter and see to it that it is resolved satisfactorily. I confidently recommend him to others.

Professor Matthew Winter

Oncologist

Professor Winter is amazing, and I cannot recommend him highly enough. I have been a patient of his for the past 10 months, and throughout this time he has been consistently caring, compassionate, kind, and honest. He always takes the time to explain my treatment options clearly, listens carefully, and answers all of my questions. I especially appreciate how knowledgeable he is and how he stays one step ahead with new and ongoing treatments, which allows me to focus on the here and now with confidence. He makes me feel safe, incredibly well supported, and truly cared for. Professor Winter is also surrounded by a wonderful team who are equally caring and supportive. Their collective care has made a significant difference to my mental attitude and overall well-being. I feel incredibly privileged to have met such wonderful people and to receive such exceptional care.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

I was going to e mail anyway to pass on my thanks so it’s nice to be able to leave a review. How lovely all the staff were that I met on NY eve. Dr Aziz was amazing! What a kind, considerate, empathetic and professional individual. I felt really unwell that day and concerned about some test results. She was so thorough, talked everything through with me in such a kind and understanding way. I left feeling so reassured. I want to thank the two lovely ladies on reception for helping with a couple of issues, a lovely lady who advised about which tests/appointments to approach first and another lovely lady who took my blood tests. I am sorry I did not get any names. But I want to say a huge thank you to all five individuals I met that day. You really helped me so very much. Five star rating all round from me! Happy New Year all.

Ms Shabana Syed

Obstetrician & Gynaecologist

Dr. Shabana was exceptional; I highly recommend her for her compassionate care and clear explanations. She has listened my concerns patiently and examined properly. Also, suggested appropriate test and diagnostic to rule out the actual problem. She has explained me all my reports and conditions and suggest best care options and provided appropriate next steps for the treatment to solve the issue as well as in long term what are the precautions and care i should take. She has also guided me to join the community for the menopause to keep my self up to date with support and treatments. Really thankful to call me out of hours when my few results on the report were concerning. Really appreciate your support and providing appropriate guidance and care.

Dr Pankaj Kumar Agarwal

Ophthalmologist

On the day I was apprehensive which I would consider natural. However I was well looked after at every stage and always had confidence in Dr Agarwal. The procedure was uneventful and all of my concerns proved unfounded. It was all so much easier for me than I had anticipated. The immediate improvement in vision was more than I had expected. There were no problems during the recovery period and at my eye check after six weeks the ophthalmologist told me everything was perfect. I now have excellent vision in that eye. Should the other eye need done I hope Dr Agarwal will do it.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My recent visit to the Fortius Clinic for removal of stitches and a post operative assessment was short, on time and to the point. On arrival, as always for previous appointments, the reception staff were briefed and I was immediately sent to the correct location, waiting time in a comfortable environment was minimal before being called in to see my surgeon, Mr Houlihan-Burne. who took the time to answer a few questions. and assure me that should there be any future queries or worries, he & his staff were always available. Many thanks

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

I am currently 6wks PO from having BA with Mr Apostolou. I cannot recommend him enough. Mr Apostolou was very professional and reassured any uncertainties I may have had. I am very happy with the results and I have not had any problems whatsoever. My very short stay at Nuffield Hospital was very pleasant and I was very well cared for, even after surgery with routine check ups. I will certainly be recommending Mr Apostolou to friends who I know are considering the same surgery.

Mr Farrukh Gillani

Orthopaedic Surgeon

I had a great experience during my visit with Mr Gillani regarding my current knee concerns. He was professional, attentive, and took the time to really listen and explain everything clearly. I felt reassured throughout the appointment and confident in the advice and plan moving forward. The care I received was thorough and respectful, and I didn’t feel rushed at any point. I would highly recommend Mr Gillani to anyone seeking expert and compassionate care for knee issues.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

The entire Delamere team have been caring, focused and attentive. The recovery program has been detailed and aligned to my specific needs. The facility is exceptionally well looked after and the accommodation is superb. The net result of all of these factors has allowed me to focus on my recovery to the exclusion of everything else. I would strongly recommend Delamere to anyone looking to recover and rebuild their lives.

Mr Krishna Vemulapalli

Orthopaedic Surgeon

I had ankle surgery at KGH performed by Mr Vemulapalli. I cannot praise him enough for the care and advice he has given me throughout the process. Mr V is a true professional , I highly recommend him as a surgeon and put all my trust into him. A big thank you for making my surgery a success and given my ankle a new lease of life. I will be able to play with my grandchildren more and enjoy life to the fullest.

Nuffield Health Brentwood Hospital

Paediatric Cardiology, Breast Surgery, + 35 more

The doctor and nurses here are very kind and really helped me during a nerve wracking procedure that I was highly anxious for. I do think given how much we pay for these appointments, that the facilities could really use a revamp. It fees tired and dated in the common areas and the toilets were not very clean. On top of that, you can never find a parking spot, which adds extra anxiety to pre appointments.

Tajmeel Clinic

Anaesthetics, Cosmetic (Aesthetic) Medicine

During my most recent visit, Dr Khalil carried out a thorough hair transplant check-up, carefully assessing progress and results. We then discussed the option of PRP treatment as a potential next step to further support hair health and optimise long-term outcomes. The review was calm, professional, and reassuring, and the team at Tajmeel Clinic made the experience smooth and comfortable throughout.

Mr Masood Shafafy

Orthopaedic Surgeon

Mr Shafafy explained the options carefully and in detail. The procedure he performed did what he said it would although, sadly, that only reduced my symptoms rather than removing them altogether. He explained clearly that there were few other, realistic, options for treatment unless my condition worsens quite considerably. Overall, a very professional encounter.