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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I had booked an echocardiogram with a female technician, and had taken the day off work to attend, but when I arrived and asked about the female technician (to confirm), I was told that a female was not available, which was extremely disappointing. I had called twice earlier in the day (before travelling to the appointment) to confirm that a female was available, but no one in the echo department answered the phone. Further, I have been attending the Cleveland Clinic since March of last year, when I had a subarachnoid haemorrhage, and had been told that my standing request for a female echocardiogram technician had been recorded in my patient profile. The staff in the imaging department seemed to be surprised that a woman having this test would insist on a female technician, which indicated a lack of sensitivity and training, and they appeared not to know how to handle this situation. So, not only did I waste my time and lose a work day due to this oversight, but I had to cancel my follow-up cardiology consultation, and now cannot take time off work to reschedule until the new year, which has created a very stressful situation for me. In my opinion, the Cleveland Clinic should always have a female echocardiogram technician on duty, for women who are uncomfortable with a male, and the front desk staff needs much better training in this regard.

Colicci Aesthetics

Cosmetic (Aesthetic) Medicine

Giacinto is by far one of London's most skilled aesthetic nurse practitioners. Having worked for a group of plastic surgeons in the past, I received my 1st ever botox & fillers treatment on my 50th b'day from a leading Consultant, Plastic & Reconstructive Surgeon, Ms Effie Katsarma. After I left the hospital/ industry, I was eager to find an aesthetic nurse practitioner who could maintain her high standard of work. My research eventually led me to Giacinto. I'm particularly fussy & wanted a medically qualified & skillful aesthetic nurse with a keen, creative eye. I knew instantly Giacinto was exceptional. He has been maintaining my ongoing botox requirements for approx the past 7/8 yrs. I've also recently had profilio & fillers for the 1st time at his Harley St practice. He never tries to upsell, is highly knowledgeable & always achieves a fantastic aesthetic result (no bruising!). He is an absolute pleasure to deal with, I trust him implicitly & wouldn't dream of going to anyone else... I highly recommend him.

Mr Neil Fairbairn

Plastic Surgeon

I recently underwent a breast reduction and lift with Mr Fairbairn, and I cannot speak highly enough of the entire experience. From the very first consultation, he took the time to fully address all of my questions and concerns. The procedure itself went exceptionally well, and the healing process has been excellent. I also felt confident knowing that if I had any concerns during recovery, I could contact Mr Fairbairn at any time. I could not be happier with the results. His skill and professionalism were evident throughout. If you are looking for a surgeon who truly listens to you and delivers outstanding results, I would not hesitate to recommend Mr Fairbairn.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

It was such a brilliant experience. I had treatment for my frozen shoulder and the staff from the receptionists to the consultant to the assistant to the nurses were absolutely brilliant. As a business owner, I strive for this type of customer service and your staff are the best representatives of perfection in their offering. I would like to especially thank the cosultant who carried out the treatment and his assistant (I fainted a few times so forgot their names) who were exceptional. Thank you very much for a challenging evening into such a pleasure.

Mr Donald Mcarthur

General Surgeon

I had a very large inguinal hernia and after a long wait I had my operation. From my original consultation with Mr. McArthur, his pleasant and reassuring manner gave me great faith in him, and his skill was outstanding. My follow up appointment was so reassuring and he confirmed that everything had gone great. As I am a very nervous type of person, I would venture to say that Mr. McArthur is truly a "hernia angel", such was the good work he did for me. Mr. McArthur and his anesthetist and medical and admin team worked great together. I am truly grateful.

Miss Deepti Sinha

Oral & Maxillofacial Surgeon

Dr Sinha was the best doctor I’ve been to. Not only was she super thorough in her explanation it the procedure I was booked in to have but she was there with me from the start to help ensure I remained in the know of what was happening but also helped ease my stress and anxiety about the process. She made sure to be available for any questions or concerns I had She also did an amazing job on my stitches and ensured my scar would be as minimal as possible I could not recommend her enough. Thank you so so much for everything!

Professor John Timperley

Orthopaedic Surgeon

Having suffered issues with a hip replacement in March and bounced from pillar to post by GP'S and other hospitals for over 9 months it became time to do something. That something was getting an appointment with Mr Timperley very quickly. By the end of my first visit he gave a diagnosis subject to scans and tests. In no time at all the results backed up his suspicions and action has been promptly put in place. All I can say is a massive thank you for your advise and support. No hesitation in recommending to anyone.

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I would very highly recommend the Clayton ward. We have had two babies there and were really well looked after by kind, happy staff (doctors, midwives, assistants, catering and reception) who taught us a huge amount about how to care for a newborn. Having access to 121 support from midwives anytime day or night is just invaluable. The food was very good (for hospital food) and we genuinely looked forward to it each day - it really helped us recover as sleep deprived parents.

Professor Fahed Youssef

General Surgeon

Very pleasant experience, clinic was beautifully clean, fresh paper on the bed, the nurse introduced me to the professor, both extremely pleasant and happy to explain exactly what was being done, and happy to answer my questions. I recognised the professors name, I think he has treated me in the past at some time. The whole experience was quick and very calm atmosphere, it would put anyone at ease, very professional.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Spire was brilliant. Clean, Friendly staff, fast process (MRI in just a few days for example). I had a nerve block injection at Murrayfield and I had my own room which was spotless, all the staff were great from the nurse in the ward to the surgeon via the person who brought me lunch (which I could pick off a menu). Would highly recommend (though don’t injure yourself in the first place if you can help it)

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

From the consultation to the end results, Mr Mohan was professional and responsive. He has a skill of recognising what needs to be done for my frame and body shape. I no longer have loose skin and have a flat tummy (wearing size 8-10!). The opportunity to have two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Wall Clinic.

Simply Meds Online Pharmacy

Pharmacy

Really simple to order medications. Fairly straightforward experience. The problem starts and ends when the fact that they use Royal mail for deliveries. Had I known, I would have ordered elsewhere. Royal mail consistently mess up on deliveries especially on my area, and it's impossible to get through to customers service (which is non-existent really at Royal Mail).

Dr Yee Mah

Neurologist

Dr Mah was very professional, kind, listened with care and patiently explained the situation, asked clarifying questions to improve his diagnosis and made sure I could ask questions. He was very responsive, extremely knowledgeable and at the same time able to explain the science in simple terms. I was very impressed by his professionalism and skill.

The Park Hospital (part of Circle Health Group)

Breast Surgery, Cardiology, + 19 more

Lovely place. It felt calm and reassuring as soon as you walk into reception. Greeted with a smile at reception and this continued throughout the whole process from the lady who provided tea, the nurses, the anaesthetist and the porter. Everyone went out of their way to be helpful and positive with a splash of humour inserted. Thank you

Dr. Kalina Jacyna

Dentist

I've been going to Dr Jacyna for many years now, I had braces, dental treatments with her and I have always been satisfied and happy with the results. She is honest and always gives great advice regarding my teeth. I would 100% recommend Dr Jacyna she is the best dentist.

Mr Benjamin Bloch

Orthopaedic Surgeon

Had a very good consultation with Mr Bloch last Wednesday and as a result I am now booked in for my full right hip operation early January. Everything regarding the operation was explained to me and I now feel confident going forward towards a pain free life.