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Practice Plus Group Hospital, Barlborough

Considering i am a private patient very Dissapointed. 1. I was contacted after making the initial appointment asking where i had my MRI scans. I gave the lady all details only to be contacted again the next day stating they could'nt locate them. I then gave them more comprehensive details and was assured if any issues i would be contacted. I attended the practice for the consultation on 27/11/25 only to be told by Mr. Bacon we could not proceed as he did not have my scans. I proceeded to to ask for the pre med tests during which an anneasatist was very rude to me because unfortunatly i have a needle phobea. 2. Prior to the operation i rang to ask that during the operation day is there somewhere for my partner[ ie. in the ward room etc] and informed yes. She was informed on arrival at 6.30am with me that she was not allowed on the ward until 6pm . We had travelled 80miles to the hospital that day. If we had been informed prior too alternatve arrangements could have been made for her.

Dr Khalid Khan

Cardiologist

I can’t thank Dr Khan enough for the care and support I received. From start to finish, the whole process was incredibly smooth and reassuring. For the first time in a long while, I genuinely felt heard and taken seriously. Dr Khan took the time to listen, explain things clearly, and make sure I felt comfortable every step of the way. After months of struggling and feeling like I was running out of options, I finally feel like things have been properly sorted. This care has helped me get back to work and the things I enjoy doing again, something I genuinely feared I might not be able to do just a couple of months ago. I was losing hope, and now I finally feel like I have it back. I’m so grateful for the difference Dr Khan has made to my health and my confidence moving forward. I wouldn’t hesitate to recommend him to anyone needing a cardiologist who truly listens and cares.

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

Dear Doctor and Team, I wanted to take a moment to sincerely thank you for the outstanding care I received during my gastroscopy. From start to finish, the entire process was made so much easier than I had expected. Dr Hayat was absolutely fantastic — humane, empathetic, and reassuring — which made a huge difference to me. The staff took the time to explain everything clearly, answered my questions patiently, and helped me feel informed and calm throughout. Everyone I encountered was friendly, professional, and genuinely caring. What could have been a very stressful and frightening experience was turned into a positive one, not only for me but also for my partner, who felt reassured by the kindness and clarity shown by the team. Please pass on my thanks to everyone involved. Your compassion and professionalism truly made a lasting impression, and I am very grateful.

Mr Padmanabh Phaltankar

Orthopaedic Surgeon

I was recently referred to The Alexandra hospital as an NHS patient for a left hip replacement. I was very nervous as I have a rare genetic condition called 'Nail Patella Syndrome' which affects my bones and my previous, right hip replacement was complicated when my femur broke during surgery. Mr Phaltankar was wonderful. He explained everything to me and was a real gentleman. The surgery was a huge success using a different, smaller prosthetic. I would highly recommend Mr Phaltankar. I cannot thank him enough for sorting out my very painful left hip. I would also like to add that being at 'The Alex' for this surgery was a fabulous experience. The care I received throughout was second to none. I could not have received better care.

Newmedica Leicester

Ophthalmology

From the moment I arrived at reception until I left at the end of my assessment I was treated really well. Reception staff were really friendly and respectful and explained the paperwork to be completed and assured me that the wait would not be too long. I was called within 5 minutes by the first nurse who carried out all the necessary basic checks explaining everything really clearly. She then sent me back to the waiting area until the doctors were ready to do the final assessment again I only waited about 5 minutes before I was called to the examination room. The doctor explained really clearly what all the tests were for and what would happen when the procedure was to be done. A very pleasant experience from start to finish

Miss Jane Kerby

Plastic Surgeon

I have had 2 procedures to remove BCC on my nose with skin grafts from my neck. The first BCC was infiltrative and I have needed Immiquimod for 6 weeks once the surgeries had healed. It has been a challenging 6 months but the support and guidance from Jane has been exceptional. From the first consultation I felt listened to and part of the decision making process. She has shown great empathy and has broken the bad news that I needed more treatment with care and concern. I have really appreciated her phone calls updating me and guiding me through the options available. She is an excellent surgeon but what I have really valued is the way she communicated with me and the care and empathy she has shown

The Horder Centre

Orthopaedic Surgery, Physiotherapy

All staff, from reception to nurses and surgeons, I found to be friendly, courteous, helpful and professional. I was generally rather nervous about the whole process, this being the very first time I experienced any form of surgery or a stay in hospital. However, I was treated with the utmost respect and understanding and felt well advised at all times, allowing me to make informed decisions at my own pace, without being pressured. I had to wait a bit longer than I had anticipated for surgery but by comparison to the NHS, it was efficient and slick. It is early days to comment properly on my shoulder replacement but things are progressing well although slowly and I am hopeful for the future.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

I had a great experience at Cyprus ivf hospital. Aman was our coordinator and she was immediately responding to all our worries and questions. It is a clean and well equipped clinic. The prices were fixed and no extra expenses were placed. They let you now about the price from the beginning and you now as the procedure goes on, when and how much you have to pay. Transfer of the embryos took place only when the doctor was sure everything was ready. No rushing. They followed the correct protocol for my case and were always there for us any day any time! Thank you all very much.

Newmedica Newcastle

Ophthalmology

I was extremely nervous having had a bad cataract surgery experience previously. However the staff went out of the way to make me feel comfortable, with a particular shout out to Bruce who was calm, funny, knowledgeable and held my hand throughout the procedure. Mr Ainsworth was warm and kind, it was good to meet him before the surgery. The whole procedure was explained and was over so quickly. It was a very personalised experience and my recovery has been quick and straightforward. I cannot recommend Newmedica highly enough, particularly for nervous patients.

Dr. Fiona Vij

Emergency Medicine Doctor, General Practitioner

I would definitely recommend Dr Vij. The consultation with her was pleasant yet thorough. It was clear that she had read my history and was (painlessly!) able to lead our discussion to fill in any blanks. She managed to elicit and clarify my aims and expectations for the consultation, and then set out to fulfil them in a professional and courteous manner. After the consultation, her analysis and response was, again, thorough, professional and easy to understand, with clear identification of possible next steps.

Dr Andrew Barlow

Respiratory Doctor

Dr Barlow provided an outstanding consultation experience. He was extremely friendly and took the necessary time to thoroughly understand my issues. He clearly explained his thoughts on potential causes and outlined the immediate next steps. Once a diagnosis was reached, Dr Barlow put a very clear plan in place for follow-ups and was incredibly reassuring and precise regarding timelines and expected outcomes. His approach made me feel both comfortable and highly confident in his expertise as a consultant."

Mr Onur Berber

Orthopaedic Surgeon

10/10, Amazing. If every doctor was as thorough and sincere as Dr Onur Berber the world would be a better place and healthcare would definitely be better. I recommend him. greatly. Brilliant doctor with amazing knowledge. Also his medical secretary Chloe Aitken was outstanding. She always went above and beyond to help organise and make. sure I received treatment. Thank you so much Dr Onur Berber and Chloe Aitken for all the help and effort during a difficult time. I couldn't recommend more. Thank you!

Mr James Raymond Oliphant

General Surgeon

Overall experience was excellent. From initial consultation, he listened carefully, was engaged and asked questions. His communication skills were excellent. He diagnosed and gave treatment options (including doing nothing) in a clear, easy to understand manner. This was repeated in a hard copy summary of the appointment. Day of surgery, he visited pre and post operative and again was fully engaged and communicated in a clear and professional manner.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The care shown by the whole team, from the Anaesthetist, Consultant, Theatre team, Nursing staff, to the lovely ladies who delivered tea and biscuits, was exemplary. I felt very cared for by everyone who was part of my admission, which made a stressful experience so much easier. A particular shout out to the lovely Donna, who went above and beyond with her kindness and support. Thank you Spire, you felt like a very safe pair of hands.

Dr Alex Cappai

Psychiatrist

Diverse Minds Clinic provided me with an excellent experience. Dr. Cappai, the consultant, has extensive experience and has diagnosed me with ASD and ADHD. It was a challenging and time-consuming assessment, but Dr. Cappai and the team at Diverse Minds Clinic were quite helpful in completing out the documents. The rooms are comfortable and the location is very nice. I cannot recommend enough!!!!