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Vision Scotland Edinburgh

Ophthalmology, Optometry

My experience at the Edinburgh Clinic was very good. My experience at the Consultation in Galashiels was less good. The Galashiels Clinic it self was good I did not have to wait and the staff in the centre were friendly but I felt the optician for some reason did not want me to have the procedure. That is why I had to pay for two consultations because he put me off so much the first time I did not go ahead with the surgery. When I eventually went back for another consultation my sight had deteriorated so I was unable to have the lenses that I had originally wanted. I don't know what it was but he seemed unhappy that I did not want to wear glasses. So when the second time I had to have lenses for distance but would still need glasses he was more satisfied, or that's how it seemed to me. He did not know my history and the struggles I have had with lack of confidence and inability to do what I wanted due to poor sight and having to wear glasses. It felt as if the optician in Galashiels was very much a gatekeeper and decided what patients wanted and needed. I was unhappy with that.

Freedom Vision - Chester

Ophthalmology

I am extremely pleased with the outcome of my contract surgery with Freedom Vision, Chester. The experience demonstrated the professionalism and care provided by all the staff at Freedom Vision Chester. Shaun who was the customer manager was very welcoming, caring and professional.He ensured that I received all the details of the procedure and explained what to expect with positive encouragement and reassurance.The optometrist Luke Simpson was very caring and thorough, ensuring he explained everything and took time to make sure that I understood everything. The surgeon Daniel Dragnev was exceptional. He ensured that I understood the procedure and reassured me throughout reassured me throughout. He ensured that I was comfortable and that there was absolutely no pain or discomfort. The surgery was very quick, but expertly performed. The surgical, pre and post operative staff were brilliant. I now have clear vision without spectacles. My night vision is also great. I am thrilled with the outcome and would recommend Freedom Vision. Thank You to all involved in my care

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I want to extend my heartfelt thanks to Cleveland Clinic London for the truly outstanding care I received during my stay. From the moment I arrived, I felt I was in the safest, most professional hands possible. The nursing staff were exceptional — not only highly skilled, but also incredibly kind, attentive, and supportive. Their warmth, patience, and constant reassurance made a world of difference during a very difficult time. Every member of the team — from the doctors and nurses to the physiotherapists, porters, catering, and cleaning staff — showed genuine compassion and professionalism. The environment was calm, well-organized, and clearly designed with patient comfort and dignity in mind. I’m deeply grateful for the world-class care and human kindness I experienced at Cleveland Clinic London. It made all the difference in my recovery.

Dentistry @ Oceana Boulevard

Dental Care , Dentistry

Everybody very friendly and polite. Waiting room and treatment room are pleasant and comfortable. Dental exam was thorough and professional. I declined the offer of an X-ray. Actually I wasn’t offered an xray, rather I was told I was going to have one, but I said I’d rather not, unless there was a specific need (which there wasn’t). The appointment with the hygienist was also assumed, without the dentist giving any reason to see her. I don’t know what real benefit there is from a session with a hygienist, but I seem to manage ok only seeing one every few years, without developing any problems, so I don’t think it’s really essential. These extras should be discussed and offered if there is a good reason for them, rather than assumed.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

Great experience at Abbington, staff amazing and great ‘community’ type accommodation and ethos which creates inclusion and peers helping each other… ultimately creating connections which are so vital to recovery over addiction. With this community spirit in mind, residents are expected to keep their rooms and common areas clean and tidy… which at times might be not up to some peoples standards! However, feedback and suggestions are welcomed during a weekly forum and things are taken on board and actioned. Overall, and I’ve been in rehab a number of times, I’d definitely recommend this 12 step based treatment centre.

TLC Rehab

Holistic Therapy, Hypnotherapy, + 4 more

****MUST STAY ANONYMOUS FOR LEGAL REASONS - PLEASE DO NOT USE MY FIRST OR LAST NAME**** What the staff here at TLC have built is a truly wonderful, peaceful and healing place. I couldn’t have had a better introduction to rehab – something that is a really scary thing to embark upon. The people here are kind, accepting, and the community feel here makes the process actually fun, as well as cathartic/therapeutic. I’ve felt healthier mentally and physically than I have in years and years. I’m extremely grateful to the talented therapists and staff here. I just wish I had come sooner.

Envision Clinics

Cataract Network, Cosmetic (Aesthetic) Medicine, + 1 more

I had my first visit on 13th May, I was very impressed, the staff are very friendly and the waiting area is very comfortable. The treatment room is well equipped and spotlessly clean. Mr Khedr explained the laser procedure thoroughly, he made sure I was fully informed about the procedure, aftercare and expected results, he explained step by step what was happening during the treatment, I felt safe and reassured throughout the experience. I left with information leaflet, a follow up appointment and contact details should I need them, I am very happy with results after just a week

Dr. Douglas Maslin

Dermatologist

My first consultation with Dr Maslin was very helpful. He listened carefully to my explanation of the problem and then examined the symptoms. He diagnosed the condition and prescribed a treatment which worked well. In the follow-up consultation he confirmed that the treatment was working and offered guidance on how to continue it at a reduced level. He also examined a related condition and carried out a short procedure there and then, which is working. He was courteous and professional throughout and his written notes are exemplary.

Mr Christopher Hoo

Plastic Surgeon

I’m delighted with my recent experience with Mr Hoo. I felt very well looked after under his care during my recent breast augmentation. From our first consultation it was clear that he had a wealth of knowledge and his direct answers to any queries or concerns I had prior to the operation made me confident that I was in safe hands. Whether before the operation, during or after, I always felt like he cared and that he was focused on producing the best results possible for me and indeed ensured that my recovery ran smoothly.

Mr Ahmed Ali

Urologist

I found Dr Ahmed Ali to be very approachable, sympathetic and knowledgeable. As a male in my mid 40s undergoing first time ever prostate and overall men's health screening, I learnt a lot about everything from bladder to male hormones, as always in the unique and relaxed setting of OneWelbeck, where I have all my health screening (OneWelbeck Men's Health are on the sixth floor). Dr Ali is very proactive and turnaround times for test results are quick.

Dr Abrar Hussain

Psychiatrist

Dr Hussain was kind, attentive, and empathetic. I had never seen a psychiatrist before, so I was a little nervous and not sure what to expect, but he was calm and easy to talk to. It was clear he had spent the time to read my patient history and notes which was very helpful for me. I found the appointment informative, and it is a weight off my mind to be given a diagnosis and treatment recommendations. Thank you!

Dr. Deepa Dabas

General Practitioner

Dr Dabas saw my mum for a check-up and took the time to ask more about her lifestyle and health. We found her incredibly helpful and supportive throughout the entire process. She even assisted with arranging the blood tests and prescriptions , which I truly appreciated. I will definitely return to see her again.

Dr. Ziad Farah

Rheumatologist

The Doc was really patient with me and took his time to listen my issues . I had a good experience while I was to his office . I will definitely use his services in the future . Both me and my partner were really pleased with his services . I will recommend to everyone .

Mr Yahya Khedr

Ophthalmologist

Mr Khedr is very professional and competent, he is very approachable, he takes time to explain everything thoroughly and ensures you have all the information needed to understand the treatment, and how to care for the treated area to achieve the best possible results