86 results found for CROUP Clinics in ENGLAND, UNITED KINGDOM

Excellent in both cases

Throughout our appointments and on the day of surgery everyone we came into contact with were both friendly and professional. The cleanliness of the hospital was noticed.

Very good, professional, clean and timely

Excellent

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

Faultless, kind staff and speedy wait times.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

I'm so glad we chose MUMS. At first we were put off being 35 mile away. But in the end we chose to go with them, we are very happy with the overall experience.

Very good