23 results found for BRAIN CANCER Clinics in CITY OF LONDON, CENTRAL LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience and I am a medical insider

I am a new patient of Care Oncology Clinic and have received very good service so far.

Couldn't have received a better welcome and care experience. All the staff put me at ease and kept me well informed at all times. Thank you!

Cromwell Hospital is generally always a good experience.

very caring staff especially Mr Walter Cazanniga and Miss Janet Sutton.You are a credit to the hospital

I had the best experience in my life, the first time as a patient in Charing Cross hospital. I can’t find anything negative in this hospital, the staff nurses, doctors, consultants, domestic staff members, cleaners, waitresses, everyone which contributed to my care, was absolutely amazing, professional, friendly, supportive kind people. I can’t thanks enough for all the efforts was put for me, I appreciate all of you for your professionalism!!!!

Experience was fine

Very friendly staff

Genesiscare has an exceptional team from the moment you step into the room, feeling scared and uncertain. Lore, Ciara, Melissa, and the newest team member, Chanel (hopefully spelled correctly), immediately put you at ease with their warm and welcoming presence. They are truly a wonderful team. The clinical team, including Mimi, Assia, Shelley, Chelsea, Josiah, and Elma, are also the best of the best. They provide unwavering care for each patient under their watch, never faltering in their dedication. With the patience of saints, they are another wonderful team who truly represent the backbone and spirit of Genesiscare. If I have any recommendation at all, it would be the lavatory inside Genesis Care, should be designated for use by the clinical and admin staff and patients only, and not be accessible to engineers or builders in high visibility clothing. I had an unpleasant experience with the cleanliness level after I followed them in following my radiation treatment. Thank you team for caring