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GenesisCare Centre for Radiotherapy at Cromwell Hospital

GenesisCare Centre for Radiotherapy at Cromwell Hospital

164-178 Cromwell Rd, London, United Kingdom, SW5 0TU

Verified profile

Verified profile

Patient Trust Score

4.61

9 patient reviews
4.56
Overall Experience
4.44
Cleanliness
5.00
Friendliness
4.44
Wait time

13 recommendations for:

Prostate Cancer(5)
Radiotherapy(3)
Breast Cancer(1)
Other(4)

Recent patient review

This clinic has not collected a review in over 6 months

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About

About GenesisCare Centre for Radiotherapy at Cromwell Hospital

GenesisCare are the cancer experts, offering world-class cancer care to patients across the world, creating better outcomes for patients with all types of cancer, taking patients through the journey from diagnosis to recovery.

In the London outpatient centre, located at Bupa Cromwell hospital, GenesisCare are able to provide cutting edge radiotherapy treatments, as well as the cancer therapy treatments and imaging available in the main hospital such as MRI scanning, chemotherapy and gamma-knife radiosurgery.

GenesisCare has a core ethos of treating their patients holistically, prioritising physical and emotional wellbeing, providing a care plan encompassing not only treatment but ensuring smooth recovery and emotional support too, even providing complementary transport to radiotherapy patients if required.

Treatments offered at GenesisCare Cromwell (London) include advanced radiotherapy, chemotherapy, wellbeing therapies and exercise medicine.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Prostate Cancer (38%)
  • Radiotherapy (23%)
  • Breast Cancer (8%)
  • Clinical Oncology (8%)
  • Image Guided Radiotherapy (IGRT) (8%)
  • Others (15%)

Specialties
  • Oncology
Subspecialties
  • Clinical Oncology
  • Medical Oncology

All conditions and treatments
  • Prostate Cancer
  • Breast Cancer
  • Pancreatic Cancer
  • Acoustic Neuroma
  • Acute Lymphoblastic Leukaemia (ALL)
  • Acute Myeloid Leukaemia (AML)
  • Adenocarcinoma
  • Advanced Melanoma
  • Anal Cancer
  • Anaplastic Thyroid Cancer
  • Radiotherapy
  • Image Guided Radiotherapy (IGRT)
  • Stereotactic Ablative Radiotherapy (SABR)
  • Cancer Prevention and Screening
  • Chemotherapy
  • Deep Inspiration Breath Hold (DIBH)
  • Gamma Knife Radiosurgery
  • RapidArc or Volume Modulated Arc Therapy (VMAT)
  • Targeted Therapy
  • Video Consultation

Opening hours

Monday

08:00 - 16:30

Tuesday

08:00 - 16:30

Wednesday

08:00 - 16:30

Thursday

08:00 - 16:30

Friday

08:00 - 16:30

Saturday

Enquire

Sunday

Enquire

Reviews

All reviews(9)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Prostate Cancer (5)
Radiotherapy (3)
Breast Cancer (1)
Clinical Oncology (1)
Image Guided Radiotherapy (IGRT) (1)

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*Star rating based on patient reviews

9 reviews

4.75

5.00
Overall Experience
4.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Dr Perna was just great, she very thorough and took all the time needed to answer all of our questions. She instills a good sense of confidence

20 Aug 2023verified patient
Patient seen for:
Clinical Oncology

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent team, supportive and professional.

06 Jul 2022verified patient
Patient seen for:
Radiotherapy
Prostate Cancer

Reply from GenesisCare Centre for Radiotherapy at Cromwell Hospital

Thank you for the positive review regarding your experience at GenesisCare. We will be sure to share this feedback with our team.

13 Jul 2022

3

3.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
1.00
Wait time

Third day of radiation therapy and today I am still sitting in waiting room an 11.35am appointment and it Is 12.25. Every day so far kept waiting for appointment. Pretty unacceptable when treatment is only five mins.

15 Jun 2022verified patient

Reply from GenesisCare Centre for Radiotherapy at Cromwell Hospital

We’re sorry for the delays in starting your treatments, this is something we aim to avoid, where possible. Please can you email us at enquiries@genesiscare.co.uk with further information, including your contact details, and we will look into this for you as soon as possible.

01 Jul 2022

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent quality of care... Professional, prompt, friendly, attentive. First class, state of the art treatment

19 Mar 2022verified patient
Patient seen for:
Prostate Cancer

Reply from GenesisCare Centre for Radiotherapy at Cromwell Hospital

Thank you for your wonderful review of our staff and level of care. We will ensure your comments are passed on to our team.

05 Apr 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very friendly staff, no long waiting time,everything was very professional

30 Dec 2021verified patient
Patient seen for:
Image Guided Radiotherapy (IGRT)
Pancreatic Cancer

Reply from GenesisCare Centre for Radiotherapy at Cromwell Hospital

Thank you very much for your kind review. We are delighted to learn of your positive experience.

04 Jan 2022

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Caring staff, very sensitive towards patients.

24 Nov 2021verified patient
Patient seen for:
Radiotherapy
Stereotactic Ablative Radiotherapy (SABR)
Prostate Cancer

Reply from GenesisCare Centre for Radiotherapy at Cromwell Hospital

Thank you for sharing your positive experience at our GenesisCare Cromwell centre. Our team will be delighted to receive your feedback. We hope you are keeping well.

30 Nov 2021

4.75

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Everyone was very friendly and professional, although I would have liked to see name tags a bit more clearly so I could remember the staff’s names better. My only frustration was with the taxis, but that is feedback I should send to Addison Lee :)

11 Nov 2021verified patient
Patient seen for:
Radiotherapy
Breast Cancer

Reply from GenesisCare Centre for Radiotherapy at Cromwell Hospital

Hi there, thank you for sharing your review. We are sorry to read your message regarding your frustration with taxis. I will forward your feedback regarding name tags to our Cromwell Hospital team. We hope you are keeping well.

23 Nov 2021

4.25

5.00
Overall Experience
3.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very good, thank you

21 Sep 2021verified patient
Patient seen for:
Prostate Cancer

Reply from GenesisCare Centre for Radiotherapy at Cromwell Hospital

Thank you for your review!

24 Sep 2021

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very useful and important consultation

21 Sep 2021verified patient
Patient seen for:
Prostate Cancer

Reply from GenesisCare Centre for Radiotherapy at Cromwell Hospital

Thank you for your review. We hope you are keeping well.

22 Sep 2021
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Specialists

22 SPECIALISTS

Dr Shiroma De Silva-Minor
Oncology

4.97

Patient trust score

109

patient reviews

6

professional endorsements
Mr Nigel Mendoza
Neurosurgery

4.67

Patient trust score

19

patient reviews

0

professional endorsements

5.00

Patient trust score

9

patient reviews

3

professional endorsements

5.00

Patient trust score

8

patient reviews

1

professional endorsement

5.00

Patient trust score

5

patient reviews

0

professional endorsements

4.99

Patient trust score

27

patient reviews

0

professional endorsements

4.91

Patient trust score

11

patient reviews

3

professional endorsements

4.96

Patient trust score

8

patient reviews

0

professional endorsements

5.00

Patient trust score

7

patient reviews

0

professional endorsements

5.00

Patient trust score

3

patient reviews

0

professional endorsements

FAQ

What are GenesisCare Centre for Radiotherapy at Cromwell Hospital's reviews like?

GenesisCare Centre for Radiotherapy at Cromwell Hospital's overall patient rating is 4.61 out of 5 stars on Doctify.

This is based on 9 reviews

Where is GenesisCare Centre for Radiotherapy at Cromwell Hospital located?

GenesisCare Centre for Radiotherapy at Cromwell Hospital is located at 164-178 Cromwell Rd, London, United Kingdom, SW5 0TU

When is GenesisCare Centre for Radiotherapy at Cromwell Hospital open?

GenesisCare Centre for Radiotherapy at Cromwell Hospital is open Monday (08:00 - 16:30), Tuesday (08:00 - 16:30), Wednesday (08:00 - 16:30), Thursday (08:00 - 16:30), Friday (08:00 - 16:30)

What is the phone number for GenesisCare Centre for Radiotherapy at Cromwell Hospital?

+442074605626

What consultants work at GenesisCare Centre for Radiotherapy at Cromwell Hospital?

You can find a list of the consultants that work at GenesisCare Centre for Radiotherapy at Cromwell Hospital here

Does GenesisCare Centre for Radiotherapy at Cromwell Hospital accept new patients?

GenesisCare Centre for Radiotherapy at Cromwell Hospital generally accepts new patients.

Get in touch with this practice to enquire as a new patient