164-178 Cromwell Rd, Kensington, London, United Kingdom, SW5 0TU
Specialties:
Oncology
38 specialists
5 healthcare followers
164-178 Cromwell Rd, Kensington, London, United Kingdom, SW5 0TU
Specialties:
Oncology
38 specialists
5 healthcare followers
Areas of expertise
GenesisCare are the cancer experts, offering world-class cancer care to patients across the world, creating better outcomes for patients with all types of cancer, taking patients through the journey from diagnosis to recovery.
In the London outpatient centre, located at Bupa Cromwell hospital, GenesisCare are able to provide cutting edge radiotherapy treatments, as well as the cancer therapy treatments and imaging available in the main hospital such as MRI scanning, chemotherapy and gamma-knife radiosurgery.
GenesisCare has a core ethos of treating their patients holistically, prioritising physical and emotional wellbeing, providing a care plan encompassing not only treatment but ensuring smooth recovery and emotional support too, even providing complementary transport to radiotherapy patients if required.
Treatments offered at GenesisCare Cromwell (London) include advanced radiotherapy, chemotherapy, wellbeing therapies and exercise medicine.
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Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
Enquire
Sunday
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164-178 Cromwell Rd, Kensington, London, United Kingdom, SW5 0TU
This summary was created by AI based on recent reviews
Patients consistently find staff and clinicians at GenesisCare Centre for Radiotherapy at Cromwell Hospital friendly, caring, and professional. Reviews highlight excellent care, clear explanations, and a welcoming environment for all treatments. The centre offers well-equipped facilities and a supportive atmosphere. Feedback frequently mentions radiotherapy procedures, particularly Stereotactic Ablative Radiotherapy, and care for prostate cancer.
The center is well equipped and has a nice environment with friendly staff.
Thank you for your kind words. We’re delighted you found our staff friendly , and our centre facilities met your expectations.
I was treated with the utmost respect and compassion by the Gamma Knife Radiograher Renay Joss and my consultant Dr Waleed Mohammed who explained everything throughly.
We are pleased to hear that you have had a positive experience and will pass on your kind comments to Renay and Dr Mohammed.
Everything was satisfactory.
Thank you for taking the time to share feedback about your experience
Staff are welcoming and professional. I felt well looked after and cared for.
Thank you so much for such positive feedback. These are the standards that are non negotiable to us and am happy you could experience that on your recent visit.
My whole experience of being treated at the Cromwell Hospital was very positive. All the staff I had contact with were extremely friendly, caring and professional.
Thank you for your kind words. We’re delighted you found our staff friendly and supportive, and our centre facilities met your expectations. Providing excellence in personalised cancer care is at the heart of everything we do.
Everything was perfect as usual.
Thank you for your lovely feedback
Couldn’t fault anything from the amazing staff to the hygine to the facilities
All our staff throughout the centre always try their hardest to provide the best service they are able to, thank you for noticing and taking the time to let us know.
My visits started on Sept . 19th x 5 ‘ blasts’. It was a very emotional journey . I was simply overcome with professionalism and kindness . Every member of staff from the receptionist and all the radiography and doctors were exceptional . They made me feel calm and welcome . The ambience of the centre is gentle and genuinely caring
Thank you, we really appreciate your feedback, it means a lot to our teams to hear this. We’re also very pleased you found our environment welcoming.
Thank every one for there kind words and the care that every one showed. And compassion. Thank you.
Thank you, we really appreciate your feedback, it means a lot to our teams to hear this. We’re really pleased you felt welcome and well cared for by our team.
The Genesis staff were amazing. Kind, helpful, caring - they were wonderful. With a special mention of Ellie and Assia. Only two things would improve the experience: 1) a member of staff with the ability to access ports to avoid the need to wait for the oncology team 2) the food offered. When you consider the standard available to patients at the Cromwell, the offerings by Genesis were very poor (especially when you consider the fasting needed before treatment)
Thank you for taking time to provide feedback, we are delighted that both Ellie and Assia in particular were both extremely helpful. Thank you also for feeding back on where we can improve, your comments have been passed to our centre leader so that these can be looked into. Best wishes GenesisCare team
38 SPECIALISTS

4.96
Patient trust score
166
patient reviews
9
skill endorsements

4.90
Patient trust score
106
patient reviews
2
skill endorsements

4.99
Patient trust score
52
patient reviews
10
skill endorsements

4.98
Patient trust score
43
patient reviews
2
skill endorsements

4.97
Patient trust score
43
patient reviews
16
skill endorsements

4.98
Patient trust score
40
patient reviews
5
skill endorsements

4.83
Patient trust score
40
patient reviews
0
skill endorsements

4.97
Patient trust score
39
patient reviews
3
skill endorsements

4.99
Patient trust score
37
patient reviews
2
skill endorsements

4.98
Patient trust score
31
patient reviews
6
skill endorsements

4.75
Patient trust score
31
patient reviews
0
skill endorsements

5.00
Patient trust score
28
patient reviews
1
skill endorsement






Explore videos from GenesisCare Centre for Radiotherapy at Cromwell Hospital explaining process of procedures and other important things you should know before choosing your provider.

Find out more about the centre here: https://bit.ly/3XreNpi
23 December 2024
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At GenesisCare, we believe those facing cancer are deserving of better treatments, and redefining this starts with improved cancer technology and personalise...
23 December 2024
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What are GenesisCare Centre for Radiotherapy at Cromwell Hospital's reviews like?
GenesisCare Centre for Radiotherapy at Cromwell Hospital's overall patient rating is 4.81 out of 5 stars on Doctify.
This is based on 42 reviews.
Where is GenesisCare Centre for Radiotherapy at Cromwell Hospital located?
GenesisCare Centre for Radiotherapy at Cromwell Hospital is located at 164-178 Cromwell Rd, Kensington, London, United Kingdom, SW5 0TU
When is GenesisCare Centre for Radiotherapy at Cromwell Hospital open?
GenesisCare Centre for Radiotherapy at Cromwell Hospital is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)
What consultants work at GenesisCare Centre for Radiotherapy at Cromwell Hospital?
You can find a list of the consultants that work at GenesisCare Centre for Radiotherapy at Cromwell Hospital here.
Does GenesisCare Centre for Radiotherapy at Cromwell Hospital accept new patients?
GenesisCare Centre for Radiotherapy at Cromwell Hospital generally accepts new patients.
Get in touch with this practice to enquire as a new patient