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Prime Medical Center - Oasis Mall

Dentistry, Cardiology, + 14 more

🏆❤️ NOMINATION FOR BEST MEDICAL CLINIC – PRIME MEDICAL CLINIC, OASIS MALL ❤️🏆 Some places provide medical services, but there are special places where you feel genuinely cared for, welcomed, and treated like family. For me, Prime Medical Clinic at Oasis Mall deserves to be recognized as one of the best medical clinics because of the wonderful people who make every visit a positive and comforting experience. ❤️🌟 From the moment you walk through the door, you can feel the difference. The reception team welcomes patients with kindness and professionalism, making the registration process easier and more comfortable. Their warm smiles, patience, and willingness to assist create a wonderful first impression, especially for parents visiting with their children. To the doctors, nurses, and all the medical staff, thank you for your dedication, compassion, and commitment to patient care. Your work goes beyond consultations and medical procedures. You help ease worries, answer questions, offer reassurance, and make patients feel that their health truly matters. As a parent, having a team that treats your child with care and makes your family feel comfortable is something that means more than words can express. 🥹❤️ What makes Prime Medical Clinic at Oasis Mall special is not just the medical care it provides, but the people behind it. Every member of the team, from reception to the nurses, doctors, and everyone working behind the scenes, plays an important role in making patients feel welcomed, respected, and valued. In healthcare, kindness can make a tremendous difference. A simple smile, a patient explanation, a helping hand, or a comforting word can turn a stressful visit into a reassuring experience. These little things may seem ordinary to some, but to patients and families, they can mean everything. ❤️🙏 I would like to express my sincere gratitude to the entire Prime Medical Clinic team for the care, effort, and kindness you show your patients. Your teamwork and dedication reflect the true meaning of healthcare: serving people with professionalism, compassion, and heart. 🏆 MY HEARTFELT NOMINATION: BEST MEDICAL CLINIC – PRIME MEDICAL CLINIC, OASIS MALL! You deserve recognition not only for the services you provide, but also for the comfort, trust, and peace of mind you bring to the families who walk through your doors. To the entire team, from the receptionists to the nurses, doctors, and every staff member: THANK YOU for making a difference, one patient and one family at a time. You are all an important part of what makes this clinic special. ❤️🌹 The best medical clinic is not just a place where people come to get better; it is a place where people feel cared for, respected, and treated with a heart. And that is the recognition I proudly wish for Prime Medical Clinic at Oasis Mall. ❤️🏥🌟 ⭐⭐⭐⭐⭐ HIGHLY DESERVING OF RECOGNITION AS BEST MEDICAL CLINIC! 🏆❤️

Prime Medical Centre - Burjuman Mall

Obstetrics & Gynaecology, Ear, Nose & Throat (ENT), + 6 more

This was my first visit to Prime, and unfortunately, I am very disappointed with the service and overall experience. My appointment was scheduled for 9:45 AM, and I arrived at the clinic around 9:00 AM. However, we had to wait approximately 30 minutes for the nurse, who was not present in the treatment room before the doctor’s consultation. We were left confused and unsure about what we were supposed to do. There seemed to be no proper queue management system or clear instructions for patients. We were expected to provide a barcode to the nurse, but there was no clear guidance on the process. Similarly, for the doctor’s consultation, we had to figure out the room number ourselves and wait until other patients came out, without knowing who was waiting or whose turn it was. Despite arriving well before my appointment time, my consultation was delayed. When the doctor finally saw me, I was informed that further tests were required, even though I had already brought my reports with me. I was not prescribed any medication for my current issues and was advised to return the following day. While I understand that additional tests may sometimes be necessary, this means I have to make another trip to the clinic without receiving any medication or immediate relief in the meantime. What surprised me even more was being told by the nurse that insurance approval might take two to three days. In my previous experience with Aster, approvals were obtained within a few minutes. I live in the Al Nahda area and having to travel back to the clinic again for tests and another consultation is both inconvenient and frustrating. I genuinely hope you understand how disappointing this experience has been. A healthcare facility should provide patients with clear instructions, an organized process, timely consultations, and appropriate guidance throughout their visit. Unfortunately, my first experience at Prime fell far short of these expectations. I am particularly surprised that Emirates Airline has chosen Prime as its healthcare provider, considering the quality of service I experienced. I would appreciate it if you could look into these issues and explain how such delays, poor coordination, and lengthy approval timelines can be addressed. I hope this feedback is taken seriously and that necessary improvements are made to ensure other patients do not have to go through the same experience. I still don’t know what other tests that I supposed to do.

Trellis Hospital (Formerly Gargash Hospital)

Obstetrics & Gynaecology, Anaesthetics, + 13 more

I gave birth with doctor Daria in August. It was my first delivery, but thanks to Daria, everything went so smoothly, calmly, and clearly that it felt as though I had given birth many times before. She explained exactly how to push baby that was easy to understand, surrounded me with care, and made me feel completely at ease. I wasn’t worried about anything. I trusted her completely and knew that both my baby and I were in good hands. I had previously considered hiring a doula for the birth, but now I understand that with Daria, you really don’t need one. She explains everything so clearly, makes you feel calm and reassured, and takes such wonderful care of you throughout the entire process. I would also like to mention that I initially received prenatal care from another doctor and was unhappy with the experience. After switching to Daria, I immediately noticed the difference in both her attitude and her professionalism. She was always available, day and night, always checking in on me, asking how I was doing, showing genuine concern, and taking such good care of me. Thanks to her, my pregnancy was a peaceful experience. My only regret is that I didn’t come to her from the very beginning. I wholeheartedly recommend her. She is truly a doctor sent from heaven 🙏

Dr. Prriya Porwal

Dentist

Finding Dr. Prriya online based on her great reviews was such a blessing for us. We originally went to see her just because my 8-year-old son had a toothache. From the moment we met her, I knew we were in good hands. She was so gentle, caring, and explained every little detail, recommending a treatment plan (DENTAL TREATMENT UNDER GENERAL ANESTHESIA PROCEDURE) that was super safe and kept my son completely comfortable. Thank god for such treatments which made it so easy safe smooth and quick. Even when we had t0 go back for the spacer placement, my son was surprised that it was done even before he felt it had started. Dr. Prriya she supports the parents, too. And i would trust her word completely. She delivered with ease what she assured us, in terms of what to expect and how easily it can be done. I was really overwhelmed, but her calm, reassuring energy instantly put me at ease. Before and after the procedure, she told me I could reach out anytime, and she patiently answered every single question I had—even the silly ones! Most importantly, my son felt completely safe and comfortable going to her, which is a huge win for any parent. I’d highly recommend her to any family looking for a wonderful, compassionate pediatric dentist.

Dr Bassil Khalil Al Zamkan

Cardiothoracic Surgeon, Cardiologist

I met Dr. Bassil when a rib injury I'd had a year earlier flared up again. It was the best decision to come to him especially after a few specialists I'd seen before, because he was the only doctor who considered the problem serious enough to keep pursuing treatment. Moreover he got personally involved in changing some bureaucratic obstacles in the treatment procedures list to overcome multiple insurance rejections of the treatment request, which is useful for other patients with similar cases in future. So I got surgery last September and after 3 months I was back to sport and my previous quality of life. During the follow-up sometimes we'd talk about simple everyday things and I went back with my mind changed a little. Now I'm happy to continue my lifestyle. And I think Dr. Bassil is a highly skilled professional as well as a kind, wise person for whom patients are not only numbers and diagnoses but individuals.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

My family and I heartily appreciate the amazing service, care and love we have been receiving from Dr Manar Hajali. From the first day we walked into her office as we have been trying for a second baby. Her welcome smile made me feel comfortable, she carefully listened to my concerns and gave great advise till I conceived. My pregnancy journey was challenging, however, Dr Manar was very patient, encouraged me through every doubt, her expertise, skill and constant support gave me hope, i was confident because I know I was in safe hands. I had my baby through an elective CS and the surgery was quick and successful, Dr Manar made me feel safe and was available to assist me anytime I needed her advice post surgery. Dr Manar is an angel in human form, she has been caring for me like I was family and I want to add she is a great asset in Prime. Thank you so much Dr Manar, I can't even stop saying Thank you.

Dr Samer Cheaib

Obstetrician & Gynaecologist, Fetal Medicine Specialist

I’m truly grateful to Dr. Samer for the exceptional care he provided throughout my twin pregnancy, delivery, and recovery. He is an incredibly knowledgeable and experienced doctor, and his confidence in every medical decision made the entire journey feel smooth and reassuring. My C-section went exceptionally well, and my recovery was surprisingly quick and easy. What really sets Dr. Samer apart is his calm, confident approach and the sense of trust and safety he gives his patients. I couldn’t have asked for a better doctor to guide me through such an important experience. I would highly recommend him to anyone looking for a doctor they can genuinely trust.

Dr. Luciano Nardo

Obstetrician & Gynaecologist, Fertility Doctor

I visited doctor Luciano for egg freezing. He was incredibly positive , professional and extremely considerate and thoughtful. I was nervous at 37 I had left it too long, so my friend joined my to my first appointment and promised to be with me every step of the way. Turns out after my first appointment I felt in such good hands I didn’t bother my friend again to join me. Doctor Luciano has everything you would want in a doctor especially when it comes to such a sensitive matter as fertility. He is trustworthy and really wants the best for his patients, not commercial like unfortunately most of the doctors in Dubai.

Gyneco

Obstetrics & Gynaecology

I've been seeing Dr Maria for 8 years and she is by far the most incredible , compassionate, and knowledgeable doctor I have ever come across. She takes the time to listen to all of your issues and genuinely try to support them so you feel your best. She has helped me through multiple issues and provides me all of the information so I can make informed decisions. I love that she also isn't in it for making the most money out of you - she genuinely wants to help you in the best way possible. I wish more doctors were like her. The nurses and all staff are so incredibly kind and supportive too. It's a gem of a place.

Dr. Hassan Elberm

General Surgeon

My wife recently had her gallbladder removed by Dr. Hassan because of multiple gallstones. From our first consultation, he was calm, pleasant and patient. He carefully reviewed her reports and explained the treatment options clearly. Once we decided to proceed, he walked us through the surgery and recovery step by step, which put us both at ease. The surgery went smoothly, the incisions were small and neat, and my wife recovered very quickly. We really appreciated his care and the time he took to explain everything. Thank you, Dr. Hassan, for making the whole experience so reassuring.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I’m so happy with Dr Ismail he was helpful and quick responding to my case as I came as a walking he mange to see me even if he had so many patients before me the nurse was kind and stayed with me the whole time and followed to emergency department to make sure I got the painkillers i needed as soon as pois thank you for your kindness and excellent service hope getting well better with the physiotherapy soon Really appreciate it everyone in the hospital and specially the manager In charge yesterday he did all his best to make sure everything was going right Thank you 🙏

Dr. Anna Lisniak

Dermatologist

I can highly recommend Dr Anna. She is extremely professional, knowledgeable and caring, and what really sets her apart is how personal her approach is. She takes the time to listen, understand your concerns and make you feel genuinely looked after, rather than feeling like just another patient. Her attention to detail and the care she puts into her work really stand out. It’s rare to find someone who combines such a high level of professionalism with such a warm and personal touch. I wouldn’t hesitate to recommend her to anyone looking for an excellent dermatologist.

Dr. Menwal Harb

ENT Surgeon

أتقدم بجزيل الشكر والتقدير للدكتور منوال حرب على تعامله الراقي واحترافيته العالية، فمنذ أول موعد لمست منه تعاونًا كبيرًا واهتمامًا بأدق التفاصيل، مع شرح واضح وشفاف لجميع الإجراءات بكل مصداقية. بعد معاناتي من كسر في الأنف لأكثر من عشرين عامًا، كنت مترددًا جدًا في إجراء العملية، لكن أسلوب الدكتور المطمئن وحرصه على توضيح كل التفاصيل منحاني الثقة لاتخاذ القرار وإجرائها. وما زاد تقديري له هو متابعته المستمرة لحالتي بعد العملية، وحرصه على الاطمئنان عليّ عبر الواتساب والرد على استفساراتي بسرعة واهتمام كبيرين

Dr. Nafad El Hadidi

General Surgeon, Vascular Surgeon

I had a wonderful experience with the dermatology surgeon and the nurse. The doctor was very professional, knowledgeable, and caring, and explained the procedure clearly, making me feel comfortable and confident. The nurse was also very kind, friendly, and supportive throughout the process. Both provided excellent care and made the experience smooth and pleasant. I truly appreciate their kindness, professionalism, and dedication. Highly recommended! Thank you both for the excellent service. ❤️

Eastman's Smile Solutions Dental Clinic

Dentistry

I couldn't be happier with our experience at Eastmans Dental clinic. From the moment you walk in, the staff makes you feel welcome and at ease. Dr. Saba is wonderful she takes the time to explain everything clearly and has such a relaxed, approachable demeanor that makes visits genuinely enjoyable. What really sets apart is how much they invest in their patients beyond just the orthodontic work. They offer flexible payment options that make treatment accessible.

Prime Medical Center King Faisal

Dentistry, Urology, + 12 more

Even the Staff who sits in Counter whoever is sick never wears masks already patient comes with sickness and even in the center your staffs are sick. also some of the staffs doesnt have that pleasing way of approach and keeps that high attitude without any expression. This is not good. when you addressing customers/patient need to atleast give a pleasant smile and proper support and make them feel home and secure.