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Find your trusted Doctor

Prime Medical Center Jumeirah

Obstetrics & Gynaecology, Cardiology, + 6 more

I am writing to express my deep dissatisfaction with the unacceptable level of service I received at your clinic. I visited the clinic while I was feeling extremely unwell. After completing my consultation with the doctor, I requested that my sick leave certificate be attested. The receptionist informed me that the system was down and assured me that the certificate would be sent to my email later. Since then, I have called the clinic more than 15 times to follow up on my certificate. Every single time, I was transferred from one employee to another, with no one taking responsibility or providing any solution. This level of negligence, lack of professionalism, and complete disregard for patients is simply unacceptable. To make matters worse, there is no direct contact number for the clinic on Google Maps, forcing patients to call a separate call center. This makes communication unnecessarily difficult and frustrating, especially when urgent assistance is required. As a direct result of your staff’s failure to perform their duties, I am now at risk of having a day’s salary deducted because I have been unable to submit my sick leave certificate to my employer on time. This situation is entirely due to the clinic’s poor administration and the lack of cooperation from your employees. It is extremely disappointing that the payment for the service was collected without issue, yet when it comes to fulfilling a basic administrative request, patients are left chasing staff who appear unwilling to help. This level of service reflects very poorly on your clinic. I expect my sick leave certificate to be sent to me immediately, along with an explanation of why this matter was handled so carelessly. I also hope appropriate action will be taken to address the poor performance of the staff and improve the clinic’s communication and patient service to prevent others from experiencing the same treatment. I look forward to your prompt response and immediate resolution of this matter.

Dr. Insaf Abdelhaleem

Family Doctor

Dr. Insaf Abdelhaleem has truly changed my life. Before seeing her, managing my type 2 diabetes felt overwhelming, but thanks to her expertise, patience, and personalized approach, I finally feel in control of my health. She took the time to explain everything clearly, answered all my questions, and created a treatment plan that was both effective and easy to follow. Throughout my journey, she was incredibly supportive, encouraging, and genuinely cared about my progress rather than just treating my condition. With her guidance, I learned how to better manage my blood sugar, improve my lifestyle, and feel healthier overall. Her professionalism, compassion, and deep knowledge made every appointment a positive experience. I highly recommend Dr. Insaf Abdelhaleem to anyone looking for a doctor who is not only exceptionally skilled but also truly dedicated to helping her patients achieve the best possible outcomes. I’m incredibly grateful for everything she has done for me.

Prime Medical Center King Faisal

Dentistry, Urology, + 12 more

This was the worst and fastest medical consultation I have ever experienced. Is it reasonable for a consultation with a doctor to last less than four minutes without even performing a physical examination or taking a proper look at the patient’s condition? The way I was treated was extremely disappointing. It felt as though the doctor was in a hurry and simply wanted to end the appointment as quickly as possible. He only told me, “Go get an X-ray quickly, we’re running out of time.” I left without having the X-ray. Although I paid for the consultation, I simply walked away because all I wanted was to leave the clinic. I will never return, and I would not recommend this center to anyone. Medicine is a profession built on care, attention, and respect for patients—not rushing people through appointments without proper assessment. Patients deserve to be listened to, examined, and treated with professionalism and compassion.

Prime Hospital Garhoud

Ear, Nose & Throat (ENT), Obstetrics & Gynaecology, + 19 more

I have visited the hospital multiple times, and my overall experience has been very positive. The team members are polite, understanding, and always willing to help, especially Nurse Dimple Diana, who assisted me during an emergency. I truly appreciate her kindness and support. The doctors I have consulted have also been very good and professional. One area I believe could be improved is the reception team's knowledge of which doctors specialize in specific conditions. On one occasion, I was referred to the wrong doctor and was then asked to consult another specialist, which resulted in me paying two consultation fees. Improving the guidance provided at reception would help patients reach the appropriate doctor the first time and avoid unnecessary inconvenience and additional costs.

Kinesio Physio - Dubai

Pain Management, Physiotherapy

I had a really good experience at Kinesio Healthcare Solutions. I went in with ongoing back pain that had been bothering me for weeks, and the physiotherapist took the time to understand what was causing it instead of just treating the symptoms. The sessions were hands-on, and I was given simple exercises to continue at home, which actually made a difference. The clinic is clean, well-organized, and the staff are friendly and welcoming. I never felt rushed during my appointments, and everything was explained clearly. After a few sessions, I noticed a significant improvement in my mobility and pain levels. If you're looking for a physiotherapy clinic in Dubai that focuses on proper treatment and recovery rather than quick fixes, I'd definitely recommend Kinesio Healthcare Solutions.

Leaders Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology, + 1 more

I had an amazing experience at this clinic from start to finish. From the warm welcome at reception to the nurses and doctors, everyone was incredibly professional, kind, and welcoming. A special thank you to Dounia for her exceptional professionalism and elegant way of dealing with patients. She made the entire experience smooth and comfortable. I’m also very impressed with the work of Dr. Fouad and Dr. Namir. Every treatment I’ve had has delivered beautiful results, and my skin has improved so much. Their expertise and attention to detail truly stand out. I highly recommend this clinic to anyone looking for outstanding aesthetic care. They have definitely gained a loyal patient, and I’m looking forward to coming back for more treatments. Thank you to the entire team!

Dr Hinah Altaf

Dermatologist

I can’t recommend this dermatologist highly enough! I actually followed her from another clinic because I completely trust her expertise and professionalism. She is incredibly knowledgeable, attentive, and genuinely cares about her patients. Every visit has been a wonderful experience, and I always feel confident that I’m receiving the best possible care. She consistently goes above and beyond, taking the time to explain everything and making sure I feel comfortable throughout the entire process. Moving to this clinic was an easy decision because of her. Without a doubt, she deserves all five stars. ⭐⭐⭐⭐⭐ Thank you for your outstanding care and dedication!

Prime Medical Center - Al Barari

General Practice, Cardiology, + 6 more

We recently completed our son's orthodontic treatment after nearly four years. A heartfelt thank you to Dr. Sanjay for his exceptional care, patience, and professionalism throughout this journey. Every visit was reassuring, and he always took the time to explain each step of the treatment. Today, our son's smile looks amazing, and the transformation has boosted his confidence. The braces treatment has truly changed his smile and made a wonderful difference in his overall appearance. We highly recommend Dr. Sanjay to anyone looking for a skilled and caring orthodontist. Thank you once again for giving our son a beautiful smile! ⭐⭐⭐⭐⭐

Trellis Hospital (Formerly Gargash Hospital)

Obstetrics & Gynaecology, Anaesthetics, + 13 more

I had a wonderful experience with Dr. Hina. She is a very knowledgeable, professional, and caring dermatologist who listens patiently to your concerns and explains the treatment clearly. I highly recommend Dr. Hina for anyone looking for a good dermatologist. I would also like to appreciate Ms. Terista, the beautician/laser technician. She is very professional, skilled, gentle, and makes you feel comfortable throughout the laser treatment. I am very happy with my experience and highly recommend her as well. Thank you, Dr. Hina and Ms. Terista, for the excellent care and service!

Prime Medical Centre Barsha Heights

Obstetrics & Gynaecology, Cardiology, + 8 more

As always, Dr. Izza is exceptionally accommodating, approachable, and compassionate. She takes the time to listen carefully to every concern and explains everything in a clear, thorough, and easy-to-understand way. Her professionalism, patience, and genuine care make every visit a positive and reassuring experience. She always makes me feel comfortable and confident throughout the consultation. I truly appreciate her dedication and commitment to providing outstanding care. Thank you, Dr. Izza, for your kindness and excellent service. Highly recommended!

Dr Nusrat Hassan Naqash

Family Doctor

I had a routine general check-up with Dr. Nusrat Hassan, and it was a very positive experience. She was attentive, patient, and took the time to listen to all my questions without making me feel rushed. She explained everything clearly and made the consultation comfortable and reassuring. Her professional yet warm approach made the entire visit pleasant. I would definitely recommend Dr. Nusrat Hassan to anyone looking for a knowledgeable and caring physician.

Dr. Hisham Hassan Abdelwahab

Nephrologist

I had an excellent experience with Dr. Hisham. He is a highly knowledgeable and compassionate nephrologist who took the time to listen to my concerns and explain my condition and treatment options clearly. I felt reassured and well cared for throughout my visits. His professionalism, kindness, and dedication to his patients truly stand out. I highly recommend Dr. Hisham to anyone looking for expert kidney care.

Miss Julie Fraifer

Lactation Counsellor, Midwife

I visited Miss Julie 3 times, since my baby was newborn. She was the greatest help all of the times!! Starting from latching, best posion advice, gases, to pumping, and recommendation of products which are best quality. Really grateful to miss Julie for making breastfeeding journey a warm, connecting experience for me and for my baby

Dr. Alaa Mohammed

Obstetrician & Gynaecologist

Overall, my experience was excellent. Dr. Alaa was incredibly supportive, professional, and caring throughout the entire process. They made the delivery experience smooth, comfortable, and stress-free. I truly appreciate the exceptional care and highly recommend Dr. Alaa to anyone looking for outstanding maternity care.

Dr. Anjana Venugopal

Dentist

Dr Anjana has the most cheerful disposition and is always so forthcoming with information. She is patient and takes the time to listen to any concerns that I might have. She is a truly wonderful doctor and I am so happy under her care that my daughter too is now her patient, for aligners.

Dr. Satendra Kumar Multani

Endocrinologist

I've been seeing Dr. Satendra Kumar for many years, and he has always been professional, patient, and caring. He listens attentively, explains things clearly, and never makes me feel rushed. I'm grateful to have a doctor I trust completely. Highly recommended!