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Prime Medical Center - Deira @Reef Mall

Obstetrics & Gynaecology, Gastroenterology, + 18 more

I would like to express my heartfelt gratitude to Dr. Iza for the exceptional care she gave me throughout my entire journey. She was not originally my OB-GYN at the clinic. In fact, I was already thinking of changing clinics when a friend recommended that I see her. I decided to meet her, and I’m so thankful I did. Looking back, I feel like meeting Dr. Iza was one of the best decisions I made. She made me feel comfortable and safe. She explained everything so clearly and patiently, and I never felt rushed or afraid to ask questions. She is extremely knowledgeable and professional, but at the same time, she is so warm, kind, and reassuring. What really touched me was how genuinely caring she is. She gave me her personal mobile number, and whenever I had questions or concerns, I could message her. She would always reply promptly and never made me feel like I was asking too much. Her care felt so personal, almost like having a sister or a mother looking after me. Before my surgery, I was naturally nervous. But one of the last things I remember before going into surgery was Dr. Iza being right beside me. Knowing that she was there gave me a sense of comfort and reassurance that is difficult to explain. I felt safe. She would visit me whenever she could after the surgery and on the days she couldn’t come, she would still message me to check how I was doing. Those little things meant so much to me and showed me how much she genuinely cares about her patients. I am especially grateful and proud to have met a Filipino doctor like Dr. Iza. She is not only an excellent doctor, but also such a kind and compassionate person. I feel very lucky that a friend introduced me to her at a time when I was unsure about continuing at the clinic. Thank you, Dr. Iza, for being there for me, for answering all my questions, for reassuring me when I was scared, and most of all, for making me feel that I was in safe hands. I will always be grateful that I met you. ❤️

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to raise a concern regarding the reception service at the gynaecological section. There is often only one receptionist available at the counter, while the queue can extend to 10–13 people or more. What is particularly frustrating is that nurses sometimes come in with patients or special requests, and those patients are allowed to skip the queue despite others having been waiting for a considerable amount of time. Even when there are three people at the reception counter and a long queue, patients are simply told to stand behind the first person in line rather than being directed efficiently to the available staff. The manner in which some of the reception staff communicate with patients can also come across as unnecessarily rude and dismissive. I also understand that staff may need to communicate with one another during working hours. However, speaking and laughing among themselves in front of patients, particularly while patients are waiting in a long queue, can appear unprofessional and may give the impression that patients' concerns and waiting time are not being taken seriously. I hope the management will look into the reception process, queue management, staff communication, and overall patient experience in this section. Improving these areas would make a significant difference, especially for patients who are already waiting for medical care.

Prime Medical Centre Barsha Heights

Obstetrics & Gynaecology, Cardiology, + 8 more

I would like to express my sincere gratitude to the entire staff of Prime Medical Center for their exceptional care and compassion. A special thank you to my OB-GYN, Dr. Heidi Calixto, who took care of me with so much kindness and professionalism during my prenatal checkups and during my miscarriage and D&C procedure. In what was one of the most difficult moments of my life, Dr. Heidi made me feel safe, heard, and genuinely cared for. She explained everything with patience, never rushed me, and guided me with both expertise and a compassionate heart. The staff of Prime Medical Center were equally wonderful — accommodating, respectful, and very caring from checkup to procedure to recovery. Their warmth and efficiency made a painful experience a little lighter to bear. I am truly grateful for the excellent care I received. I highly recommend Prime Medical Center and especially Dr. Heidi Calixto to any woman looking for a medical team who truly cares. Thank you, Prime Medical Center and Dra. Heidi.

Dr. Shaik Irfan Basha

ENT Surgeon

Today was our last follow-up appointment with Dr. Basha, the specialist who, in my heart, saved my daughter’s life. Dr. Basha and his team performed two surgeries for my daughter — the first in February and the second in April. We are incredibly grateful for everything they have done for her and for the care and expertise they showed throughout her treatment. Today’s appointment was especially emotional because it was our last one with Dr. Basha. It was difficult to say goodbye to someone who has played such an important role in our daughter’s life. The most important thing is that she is now doing absolutely well, healthy and happy. We will always be grateful that we found Dr. Basha and his team and that they were there for our daughter when she needed them most. Thank you, Dr. Basha, for giving us our happy, healthy girl back. We will never forget what you have done for our family.

Harmony Medical Center - Dubai

Dentistry, Dental Hygienist, + 1 more

I would like to sincerely thank Dr. Yaser for his amazing work! I am absolutely delighted with the results. Dr. Yaser did both my dental implants and veneers, and everything turned out beautifully. He is truly a professional who knows exactly what he is doing attentive, precise, highly skilled, and genuinely focused on achieving the best possible result for his patients. What impressed me most was how quickly everything was done without compromising on quality. The entire process was smooth, efficient, and much more comfortable than I expected. I am extremely happy with my new smile. The result looks beautiful, natural, and harmonious, and I couldn’t have wished for anything better. I highly recommend Dr. Yaser to anyone looking for a highly skilled and trustworthy dentist. Thank you so much for your incredible work and for giving me a smile that I absolutely love!

Saudi German Hospital Sharjah

Anaesthetics, Cardiology, + 6 more

I would like to express my sincere gratitude to Dr. Talal for taking such great care of me during my laparoscopic ovarian cystectomy. From the beginning, he made me feel comfortable, explained everything clearly, and gave me confidence throughout the whole process. I truly appreciate his professionalism, kindness, and dedication to his patients. I would also like to thank all the doctors, nurses, and hospital staff at Saudi German Hospital who took care of me during my hospitalization. Everyone was kind, attentive, supportive, and always ready to help whenever I needed anything. Their care and compassion made my hospital stay much more comfortable and reassuring. I am very grateful to Dr. Talal and the entire team for their excellent care and for making me feel safe and well looked after throughout my treatment. Thank you all from the bottom of my heart! ❤️

Prime Medical Center Jumeirah

Obstetrics & Gynaecology, Cardiology, + 6 more

I recently brought my son to Dr Rafia who is his childhood doctor. the reason why i keep bringing him to her is because she is always shows alot of empathy and always goes beyond her role to assist. I had a recent surgery and was in a wheelchair when i brought my son to her. She literally came running out to see me and ask me what happened. due to my immobility , i was unable to bring him back to her for follow up.i had a telecall with her and she sent me all the documents on my watsapp. to the extent that she also called the pharmacy to ask if the medicine was available so that my husband doesn't need to travel all the way if its not available. No doctor would do that honestly. She will respond to her watsapp at any time of the day when there is an emergency. I highly recommend her and i consider her as family.

Dr. Ritu Anand

Obstetrician & Gynaecologist

The character limit on this website is too little to write down what Dr. Ritu means to us. She is an incredible doctor and fertility expert, but what sets her apart from everyone we’ve ever consulted is her heart, kindness and her humanity. Those are skills that cannot be learnt, or honed with a medical degree. Dr. Ritu was the only IVF expert that successfully coached us through numerous cycles (stimulations, retrievals, healthy embryos) and finally, a beautiful baby boy. Her vast medical knowledge teamed up with her signature intuition and gut calls, were the lethal recipe for our positive outcome. If you’re thinking of IVF, I personally think you’re already half successful in your journey the day you hand over yourself to Dr. Ritu.

Prime Medical Centre Al Warqa

Ear, Nose & Throat (ENT), Cardiology, + 6 more

I visited prime Al warqa on 24 September 2026. I had severe back pain doctor checked and did Xray and informed that I had sciatica pain. Doctor said they are applying for ultra sound and some other tests. Today is 26 th October still nurse saying there is no approval for my test. The nurse is always in hurry she said she had other patients as well also i am also patient, suffering in pain from last 2 days still no proper treatment started. Where i go now should i wait indefinite time for insurance approval. Hospital not give me clear picture. Nurse should politely speak she said once approval will come she will inform me. How long should i wait and bear this pain.

UK Veincentre

Vascular Surgery

I had such a wonderful experience with Dr. Dia at this Clinic. His expertise, attention to detail, and understanding of facial aesthetics really stood out to me. He takes the time to understand what you want and has such a precise and natural approach. I especially love my lip fillers! The result is exactly what I wanted—beautiful, balanced, and still very natural. I’m genuinely so happy with how my lips look, and I feel like I’m in very good hands with Dr. Dia. Highly recommend him to anyone looking for someone who truly understands subtle, elegant aesthetic work. ❤️

Dr Meenu Mathur

Obstetrician & Gynaecologist

I would also like to mention that I have had a good experience with the doctor and found her professional and caring. However, I sometimes feel a little confused during my visits, as I am not always completely clear about the instructions or the next steps. I would appreciate it if the consultation and follow-up instructions could be explained a little more clearly, as this would help me feel more comfortable and confident about my care.

Dr Sajida Farhat

Dentist

Doc Sajida is my go to for dental care and has been my dentist since 2014 and still counting.... that's 12 strong years! This says a lot about the quality of her work and the care she has towards her patient. She takes care of my oral routine and dental (including cosmetic) care. And oh my veneers what a game changer... I always get compliments with 'you got a beautiful smile' and they last long!!!!! Thanks doc love yah 😘

Dr. Bassam Mohanad Ahmad

Dentist

I had a wonderful experience with Dr. Bassam and his assistant nurse. They were friendly, welcoming, and professional, and Dr. Bassam was very gentle, patient, and thorough in explaining the procedure. I felt comfortable and well taken care of throughout my visit. The clinic was clean and well organized, and the service was excellent. I highly recommend him to anyone looking for professional and caring dental care!

Dr. Gilbert Ayoub

General Surgeon

يتميز الدكتور غيلبرت بحفاوة الاستقبال والطيبة والخلق والمهنية العالية، والذي استطاع بإسلوبه الأكثر من رائع تحويل خوفي لاطمئنان وذلك ببشاشة وجهه والمهنية العالية وحسن التعامل وكذلك البساطة والابتسام في وجه المريض وايصال المعلومة سواء عن فحص أجراه او شرح للحالة .. الحمد لله تمت عمليتي بنجاح بفضل رب العالمين وجهد الدكتور وفريقه الطبي لذلك اود شكره وشكر الجميع على ما قدموه لي من رعاية واهتمام وعلاج .

Dr. Nicole Echeverry

Plastic Surgeon

Dr. Nicole Echeverri is an excellent professional and a wonderful human being. From the very first consultation, she made me feel comfortable, confident, and safe throughout the entire procedure. I trusted her expertise completely, and the results were absolutely perfect. I am truly grateful for her outstanding care, professionalism, and kindness.

Dr. Dhirar Ansarei

Oncologist

I had a great experience from start to finish. The doctor was professional, attentive, and took the time to listen to my concerns and explain everything clearly. I felt comfortable and well cared for throughout my visit. The whole process was smooth and reassuring, and I really appreciated the level of care and attention I received.