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ENT Clinic of Excellence

Ear, Nose & Throat (ENT)

My experience with Dr Hatem Dalati has genuinely been life changing. In 2024, I underwent rhinoplasty primarily to correct a deviated septum because I was experiencing significant breathing difficulties. While having that surgery, I also made some cosmetic changes to my nose. My main priority, however, was always to improve my breathing. Unfortunately, after the surgery, my breathing did not improve. In fact, over time it became increasingly problematic. I was later told that excess skin was contributing to the issue, and I underwent a further procedure where I was cut and re-stitched in an attempt to resolve the problem. Despite this, my breathing continued to worsen. The ongoing issues began affecting every aspect of my life. My sleep suffered, my daily activities became more difficult, and it had a significant impact on both my personal life and my ability to manage a very busy schedule. I became frustrated and uncertain about where to turn next. Most importantly, I had no trust in doctors and was extremely hesitant to undergo another procedure. Meeting Dr Hatem Dalati completely changed that experience for me. From my very first consultation, he was honest, caring, thorough, and genuinely invested in helping me. Unlike many doctors I had encountered, he took the time to explain exactly what was causing my breathing issues, what could realistically be done to fix them, and what outcomes I could expect. He never made promises he couldn't keep, and that honesty gave me confidence and peace of mind. What stood out most was the level of care he provided throughout the entire process. Even after surgery, he continued to see me regularly, monitor my progress, clean and check my nose, and ensure I was healing properly. He made every effort to keep me comfortable and supported during recovery. Having to undergo revision surgery was incredibly stressful, but Dr Hatem's calm and reassuring manner made a difficult experience much easier. I always felt that I was in safe hands. Most importantly, he actually fixed the problems that had been affecting my quality of life for so long. The improvement has been remarkable, and I am incredibly grateful for both his skill and dedication. I am sharing my experience not only because Dr Hatem deserves recognition for the exceptional care he provides, but because I know how difficult it can be to find a doctor you can truly trust. I hope that anyone reading this who is struggling with similar issues finds comfort and confidence in seeking a consultation with him. For me, Dr Hatem Dalati didn't just perform surgery, he gave me back my ability to breathe properly and improved my quality of life.

Al Moosa IVF

Fertility Medicine

After a long and incredibly challenging fertility journey, I cannot speak highly enough of Dr. Moses Batwala and his entire team. Before coming under Dr. Moses’ care, I had experienced  failed IVF, and the emotional exhaustion that comes with the disappointment. What stood out immediately was that Dr. Moses looked at my case as an individual rather than applying a one-size-fits-all approach. He took the time to review my complex history, including my low AMH, previous ovarian surgery, and prior IVF outcomes, and created a plan that felt carefully considered and tailored to me. Throughout the process, I always felt listened to, supported, and treated with genuine compassion. Dr. Moses was honest, realistic, and evidence-based, but he never took away hope. He explained each step clearly, answered questions patiently, and made me feel involved in decisions about my treatment. The nursing and support team were equally outstanding. IVF can be overwhelming, but they were consistently kind, responsive, and reassuring. No question ever felt like a burden, and their warmth made a difficult journey much easier to navigate. One of the things I appreciated most was that the focus was not simply on collecting the highest number of eggs, but on creating the best possible conditions for success. I felt that every decision was made thoughtfully and with my individual circumstances in mind. Dr. Moses and his team helped me achieve something I had almost stopped believing was possible. I will always be grateful for their expertise, dedication, and unwavering support during one of the most important chapters of my life. For anyone facing fertility challenges, especially those with a complex history or low ovarian reserve, I would wholeheartedly recommend Dr. Moses Batwala and his team. They combine exceptional clinical knowledge with genuine kindness, and that combination makes all the difference.

Dr. Ankita Sethi

Fertility Doctor

Dr. Ankita Sethi has been an incredible blessing in our infertility journey. After 2 years of trying and going through IVF, we were finally blessed with our baby boy, who is now 1 year old. Looking back, my heart is filled with gratitude for everything she has done for us. Dr. Ankita is extremely knowledgeable, experienced, and compassionate. What I appreciated the most was that she always took the time to explain every small detail of the process, answer all our questions patiently, and ensure we felt informed and comfortable at every step. Her expertise gave us confidence, and her caring nature gave us hope. Throughout the entire journey, she was much more than a doctor—she felt like family. Her correct guidance, constant encouragement, emotional support, and positive attitude helped us navigate one of the most challenging phases of our lives. We trusted her completely, and she never gave us a reason to doubt that trust. Thank you, Dr. Ankita Sethi, for helping us achieve our dream of becoming parents. Your dedication, kindness, and unwavering support mean more to us than words can express. We can never thank you enough for giving us the greatest gift of our lives—our precious baby boy. We will always be grateful to you. ❤️🙏🏻✨

Mrs Sarmistha Mitra

Holistic Therapist

I am a high-functioning person. What I had was a very specific pattern that kept showing up across different relationships: I would get defensive at a particular type of feedback, with an intensity that was out of proportion to the situation. I had named this. I had traced its probable origin. I had discussed it at length in therapy. I kept doing it anyway. What was different about working with Saarmishthaa was that she did not offer me another framework for understanding the pattern. She took me into the experience of it. In that space I found where it had been formed, not as an intellectual reconstruction but as a felt recognition. Something I had decided about myself at a very young age, which had made complete sense at the time, and which I had been living inside ever since without realising it was a decision and not a fact. That session was about four months ago. The defensiveness I had carried since childhood has substantially quieted. I notice the old pull occasionally and now I can watch it without being moved by it. The people closest to me have commented on a shift. I measure it most clearly in the energy I no longer spend managing myself in certain rooms. I highly recommend you to meet Saarmishthaa.

Dr. Narges Mikaniki

ENT Surgeon

Dr. Mikaniki recently treated my son for a structural abnormality that was compromising his nasal airway. A few weeks after Dr. Mikaniki conducted a detailed nasal reconstruction, my son already looks as though he never had surgery — and can breathe properly through both nostrils. What stood out most was how personally invested Dr. Mikaniki was throughout the entire process. She made herself available by phone and in person well beyond normal hours. When my son was anxious before the procedure, she met with us at 10PM to address his concerns, despite having had a full day of work. That same dedication carried into post-operative care — she even followed up with us during the Eid holidays. Her commitment made us feel genuinely looked after, and I believe it played a real role in both my son's physical and emotional recovery. I cannot recommend her highly enough.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I recently visited this hospital for a consultation and overall had a positive experience. The reception staff were polite and the check-in process was smooth, though there was a slight wait before seeing the doctor. The medical team was professional, knowledgeable, and took time to explain the diagnosis clearly. I especially appreciated how the doctor listened carefully to my concerns and answered all my questions. The hospital facilities were clean and well-maintained, but the waiting area could be more comfortable during peak hours. Parking was a bit challenging, which is one area that needs improvement. Overall, I would recommend this hospital for its quality care and experienced staff.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

The receptionist should have been more courteous and humble towards the patient than registering them first and making them stand in front of her while she was sitting. We arrived from the back entrance, and I told my 67 yrs old Mother to sit and went to register. I requested the receptionist to provide the doctor's care as the ambulance had just checked her and recommended to visit a clinic. The receptionist asked to bring the patient and made her stand while insisted to register her sitting over there. When I firmly told her that my mum was sitting, and you told me to bring her here to stand in front of you and not lie on the bed? She made a face and directed us to the room immediately

Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

I would like to express my sincere appreciation for the exceptional care provided by Dr. Akhilesh Sapra. He is a highly professional, compassionate, and knowledgeable physician who demonstrates a strong commitment to staying current in his field. After consulting with several doctors over the course of nearly a year, Dr. Sapra was the fifth specialist I visited at Prime, and he was the one who effectively addressed and managed my health concern. His expertise, attentive approach, and dedication to patient care made a significant difference in my experience and recovery. I am truly grateful for his support and medical guidance. Thank you very much, Doctor. May God bless you abundantly.

Dr. Samah Saad Elfadil

Obstetrician & Gynaecologist

Dr. Samah has comforted me alot me on my pregnancy journey and on my last 6 weeks appointment she gave me alot of confidence and it was so sad that my journey has ended, she was so smart and caring and really details oriented, she cares about her patients as they were family , she is one of the best doctors that I’ve ever dealt with, if not the best, she has been with me on my pregnancy journey which has been not an easy and dealt with everything with such professionalism. Even when it was time for my delivery i was so confident and relaxed because she was with me in the OT.

Dr Ahlam Ali

General Practitioner

I saw Dr Ahlam for the first time and was genuinely impressed. She is warm, thoughtful, and takes the time to really listen. What stood out most was her ability to think outside the box and look beyond the obvious, making me feel that she was focused on finding the best solution rather than rushing through the appointment. I felt heard, understood, and completely at ease throughout the consultation. It's rare to find a doctor who combines professionalism, genuine care, and such a thoughtful approach. Dr Ahlam will definitely be my go to doctor from now on.

Dr Marcela Jimenez

General Practitioner

Dr. Marcella has been Agustín's pediatrician for the past 3.5 years, and we cannot recommend her highly enough. She always makes time for us, gives the best advice, and truly understands our needs as a family. What sets her apart is how she balances genuine, attentive care with sound medical guidance — never rushed, always thoughtful. We are so grateful to have her looking after our son. Amazing in every way.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

The tele consultation experience has by far been the worse that any one can imagine. To begin with they call you prior the appointment time to take the money. Second they call you as per their availability and not the appointment time. Third they don’t deliver the medicine and the call centre customer care has no idea where is the medicine or who will get it delivered. Pathetic service.

Dr Kauser Mansoor Baig

Obstetrician & Gynaecologist

would also like to express my sincere appreciation to Dr. Kauthar in the Gynecology Department. She was professional, caring, and attentive throughout my visit. She took the time to listen, explain everything clearly, and made me feel comfortable and well cared for. Her kindness and expertise are truly appreciated. Thank you, Dr. Kauthar, for the excellent care and support.

Eastman's Smile Solutions Dental Clinic

Dentistry

We were referred to Dr. Saba by other school parents, and what impressed me most from the start was how organized and professional the initial consultation was. Everything was explained thoroughly, the process was seamless, and we never felt rushed. It’s rare to find such a high level of professionalism combined with a warm and welcoming team. Highly recommended!

Dr. Ahmed Aly Elsayed

Orthopaedic Surgeon

From my very first visit, Dr. Ahmed took the time to check my knee and listen clearly and recommended an MRI before discussing the next steps. After reviewing the MRI, he was transparent about what the scan could show . This level of honesty and clarity reflected his experience and confidence — he focused on accuracy rather than assumptions. Highly recommended

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

The nurse are rude in general, it's my 15th visit and I always get rude response or attitude from the nurses. It feels like they are doing me a favour for me coming to prime. What bothers me that this is happening in UAE with strict customer care guidelines. Shame. I've been watching there is no supervision over them, they do it with confidence.