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Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

Dr Iza Roelle Labian Maniego

Obstetrician & Gynaecologist

My Successful VBAC Story with Dr. Iza Roelle Maniego One of the most important decisions during pregnancy is choosing an OB-GYN you truly feel comfortable with , someone you trust and know will support you every step of the way. The moment I saw Dr. Iza’s profile and learned that she is a strong VBAC advocate, I instantly knew she was the perfect doctor for me. From the very beginning, I fully trusted her because I knew she would always do what was best for me and my baby. During every visit, she never failed to explain the pros and cons of every request and delivery plan. She made sure I was well-informed and empowered to make the right decisions for my body and my pregnancy. This meant so much to me, especially since I was also a high-risk pregnancy. More than her credentials, Dr. Iza’s motto truly reflects who she is: “Do what you love and you’ll never work a day in your life.” You can clearly feel this in every visit. She is passionate, supportive, and genuinely caring. Her aura is light and positive, and she always greets you with a warm smile that instantly puts you at ease. I also want to commend her nurse, Margaret, who was incredibly kind and attentive. She always kept me updated with my test results and consistently checked in on how I was doing, which made the entire experience even more reassuring. I gave birth to my baby girl on December 13, 2025. I went into labor without induction or epidural, and there was a moment when I almost gave up and requested an epidural. But I am so grateful for Dr. Iza’s words of encouragement. Knowing she was there guiding me through every painful contraction gave me the strength to keep going. Her calm presence and constant guidance helped me survive each contraction until my baby was finally in my arms. I would highly recommend Dr. Iza Roelle Maniego to any mama especially those considering VBAC who is looking for a doctor who truly listens, explains, supports, and believes in you. I also want to extend my heartfelt thanks to the amazing nurses at Prime Hospital who took care of me during labor and delivery. This experience will forever stay in my heart. Thank you, Dr. Iza, Nurse Margaret, and the entire Prime Hospital team, for helping me safely welcome my baby girl into the world. 🤍

Prime Medical Center Ajman

Cardiology, Dentistry, + 11 more

Dear Management Team, I am writing to formally express my disappointment regarding the experience my son and I had during our visit to Prime Medical last night. Upon arrival, we were waiting for more than 20 minutes for basic procedures such as checking blood pressure and other preliminary details. During this time, I was seated in the waiting area with my son. I observed the nursing staff engaged in personal conversations among themselves, while patients continued to wait. What was most concerning was that a family who arrived after us was allowed to enter directly before us. One of the nurses clearly saw that I had arrived earlier and was waiting for my turn, yet no action was taken. As a frequent patient of Prime Medical, I did not expect such rude and unprofessional behavior. Eventually, I tried to enter Dr. Geetika’s room when my turn should have come. However, a lady nurse stopped us very rudely and allowed another family to enter, stating they had an appointment. This entire situation was handled without proper communication or courtesy, which made the experience very unpleasant and stressful for me and my child. The only positive aspect of this visit, as always, was the behavior of Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical. I humbly request the management to take this complaint seriously and address the behavior of the nursing staff, so that no other patient has to go through a similar experience in the future. Thank you for your time and attention to this matter. I hope appropriate action will be taken.

Saudi German Hospital Ajman

Cardiology, Ear, Nose & Throat (ENT), + 5 more

Writing this with a heart full of gratitude. From day one of my pregnancy, Dr. Aida Al Khatib has been nothing short of exceptional. She didn’t just listen — she truly heard me. Every concern, every fear, every tiny symptom… she took it all seriously. Tracked my progress. Tracked my baby’s progress. Calmed me when I spiraled. Reassured me when Google tried to scare me. And considering this was a high-risk pregnancy (gestational diabetes + high blood pressure + third C-section after a long gap), her care meant everything to me. She made sure I followed every precaution, every step, every check. Never rushed me. Never dismissed me. Always present. Always kind. I was TERRIFIED going into my third C-section. High risk. Long gap. So many what-ifs in my head. But Dr. Aida handled everything with such confidence, calm, and precision that it felt… safe. Controlled. Professional. Reassuring. Now, 10 days postpartum — Alhamdulillah — I feel like I’m already back on my feet. Energised. Strong. Almost like nothing even happened. That’s how clean, smooth, and well-managed everything was. Also a huge thank you to her wonderful assistant, Nurse Sheeja — the quiet superhero behind the scenes. Making sure all documents were ready, appointments smooth, and pregnant women (who already have zero patience left 😅) don’t have to wait long. If you’re pregnant and reading this — Dr. Aida is your person. Your safe space. Your calm in chaos. Your best decision during this beautiful yet overwhelming phase. I 100/100 recommend her. Truly. Forever grateful 🤍

Dr. Nourallah Kaddoura

Ophthalmologist

Je souhaite partager mon expérience avec le Dr Nourallah Kaddoura suite à l’opération LASIK de mon fils Mathys, 18 ans. La première tentative n’a malheureusement pas abouti car la machine ne parvenait pas à atteindre correctement son œil, ce qui est un cas extrêmement rare. Cependant, je tiens à souligner le grand professionnalisme du Dr Kaddoura : il a essayé plusieurs fois sans jamais s’acharner, et a préféré tout arrêter plutôt que de prendre le moindre risque. C’est une attitude rare et extrêmement rassurante. Il nous a ensuite donné rendez-vous une semaine plus tard, après avoir consulté toute son équipe afin de trouver une solution. Le technicien de la machine était présent pour effectuer des réglages spécifiques pour Mathys, et ce, le jour de la fête nationale. L’opération a été un succès. Ce niveau d’implication est tout simplement remarquable. Le Dr Kaddoura est un médecin très professionnel, humain et profondément investi. Il prend le temps d’expliquer, de rassurer, et inspire une grande confiance. On sent qu’il met réellement la sécurité et le bien-être de ses patients en priorité. Mathys est tellement heureux d’avoir fait cette opération. Il portait des lunettes depuis l’âge de 5 ans, avec une forte correction sur chaque œil, et ce changement a littéralement transformé son quotidien. Je recommande le Dr Kaddoura sans la moindre hésitation. Un immense merci à lui !

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Dr Rahul Mathur

Internal Medicine Doctor

I would like to share my feedback regarding my recent experience at Prime Medical. My overall experience with the doctors and hospital services has been very good. I have been visiting Prime Medical for the past 10 years, and I truly appreciate the quality of medical care provided. This feedback is not a complaint about the pharmacy staff, who I believe are doing their best. However, over the past one year, I have noticed a significant issue with the pharmacy services, especially during peak hours. The waiting time has become much longer than expected, often exceeding one hour. This is very difficult and exhausting for patients, particularly those who are already unwell and do not have the energy to wait for such long periods. I am sharing this feedback not only for myself but also to help improve the experience for other patients. I kindly request the management to consider increasing pharmacy resources or support during peak hours to reduce waiting time and improve patient comfort. Thank you for your attention and continued commitment to patient care.

Dr. Rabab Essam

Dermatologist

I had an excellent experience with Dr. Rabab and recommend them highly. From the initial consultation to the follow-up care, she demonstrated exceptional professionalism, expertise, and genuine compassion. She took the time to thoroughly understand my concerns, explained my diagnosis clearly, and provided a well-thought-out treatment plan tailored to my needs. I felt confident, informed, and completely at ease throughout the entire visit. The attention to detail and commitment to patient care truly set this practice apart. Her clinic was well organized, efficient, and welcoming, making the overall experience outstanding. I am extremely pleased with the results and would highly recommend Dr. Rabab to anyone seeking top-quality skin care.

Prime Medical Center Al Qasimia

Dentistry, Dermatology, + 8 more

I would like to express my sincere gratitude to Dr Parul Dixit for the outstanding care I received. From the moment I met her, I was struck by how polite and professional she is. She took the time to answer all my questions thoroughly and made me feel completely at ease throughout the entire process. The experience of being seen was seamless and efficient. Dr Dixit recently removed cysts from my hand and pubic bone, and I was truly impressed by her surgical skills—especially how expertly she stitched up my hand afterwards. I can honestly say she is one of the best doctors I have ever met. Thank you, Dr Dixit, for your excellent care and kindness. Her assistant who also very welcoming and helped with my care also.

Prime Medical Centre - Burjuman Mall

Cardiology, Dermatology, + 6 more

While the staff were helpful and professional, my experience with the GP, Dr. Nilesh Trivedi, was disappointing. This is the second time I have had a similar experience with him. He appeared disinterested and unengaged, and his responses were vague and very close ended. I repeatedly had to ask the same questions to get any clarity, which left me feeling confused and unheard rather than reassured. As a patient, I expect clear communication and attentiveness, especially during a medical consultation. Unfortunately, this was lacking, and it negatively impacted my overall experience. I wanted to share this feedback honestly, as it has now happened more than once.

SKIN111 Palm Jumeirah Mall

Beauty Therapy, Breast Surgery, + 6 more

I’m having laser pigment removal on my eyebrows at this clinic and I couldn’t be happier with my experience. Ana, the professional who’s treating me, is absolutely amazing — very skilled, kind, and attentive. She always does everything possible to minimize discomfort during the procedure, which makes a huge difference. The entire team at the clinic is professional and friendly, and the environment is welcoming and reassuring. I’m already very happy with the results so far, and I trust them completely. Because of this great experience, I’m definitely interested in doing other procedures at the clinic as well. Highly recommended!

Dr. Richard Baker

Plastic Surgeon

The best doctor in my surgery this isnt my first surgery i had one in my other finger with another doctor but this doctor made the surgery go very smoothly after a little long short period while I could actually bend my fingers unlike the other doctor I couldn’t very easily. It was the most amazing procedure I have ever done without any complaints. The doctor is very good at what he specialize in and this surgery was actually great. I did not suffer any negative effects and all I wanna say is this is the best doctor ever and I appreciate his work and thank you so much doctor.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Dr. Maria Sagun is my Physician for at least 5 years and during this period she has consistent shown true and sincere care to her patient. Her support staff have also consistently shown patient care and very accommodative. My emergency case (severe or acute allergy due to food allergy) yesterday provides as one of the strong dedication and passion of Dr. Maria Sagun on helping and ensuring her patient received an utmost care and appropriate medical steps. Thank you very much Dr. Maria and staff for unwavering care and demonstrations of utmost service to your patients.

Dr. Mehdi Shahriyari Afshar

Cardiologist

Two years after a successful angioplasty for LAD ISR using a drug - coated Ballon I recently under went CT Coronary angiography as part of a routine follow-up which showed that the treated artery remains WIDE OPEN confirming the excellent and durable outcome of the procedure . I highly recommend Dr. Mehdi Shahriyari Afshar to other patients and encourage individuals to make informed decisions about their cardiovascular health under the care of experienced and dedicated specialist like him .

Dr. Francois Prunel

General Surgeon

Last week, I had a surgery done by Dr. Francois Prunel. It was a lipoma removal on the inner elbow. The procedure was done under local anesthesia. It was smooth and painless. Dr. Prunel is not only knowledgeable but also approachable. I felt comfortable asking questions and discussing all my concerns. After a week the stitches are almost gone and my arm is pain free. Thank you doctor Francois.

Dr. Dana Albayed

Dentist

I had an excellent experience with Dr. Dana, she is highly professional, knowledgeable, and took the time to explain every step of the procedure clearly, which made me feel comfortable and confident. I truly appreciated the gentle approach and attention to detail. I would highly recommend Dr. Dana to anyone looking for exceptional, professional dental care.