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Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I went to the clinic Wednesday night after work as I was having trouble breathing, colds, headaches and had some chest pain that day and numbness on the gums. Doctor did some tests but before the results even arrived he said probably iron deficiency and B12 deficiency. Something about gastrtitis and allergies. He prescribed meds for gastritis, allergies, and then paracetamol. Told me to come back Friday to discuss test results since he’s not working on Thursday. Thursday morning, I woke up worse than the day before and had to take a sick leave. Thursday was when the results came but still no diagnosis from the doctor. I came back Friday as he asked. He said iron deficiency hence the iron supplements and also mild bronchitis but no need for antibiotics just cough syrup. When I asked for a sick leave certificate he said he can’t give one for Thursday, only Friday. Does that make sense?! He knew I was sick Wednesday night. That’s when I did the tests. He can confirm I’m still ill Friday. What do you think I was doing Thursday?!? Pilates?!? Of course, I was sick then! And he’s the one that told me not to come Thursday. Not even the end of it. He also did not discuss anything about the gastritis or the B12 deficiency he mentioned. No explanation. Worse still, the sick leave certificate that I had to pay AED 80 for does not mention the mild anemia and mild bronchitis even though he has prescription for them! The sick certificate only says common cold and cough! Ridiculous. And when I brought this up to nurse and reception— no help whatsoever.

Prime Medical Center Ajman

Ear, Nose & Throat (ENT), Cardiology, + 11 more

I would also like to express my sincere appreciation for Dr. Hussain Ismail, who treated me during our visit to Prime Medical Centre Ajman on 08 February. From the very start, Dr. Hussain was calm, attentive, and extremely thorough. He took the time to properly assess my condition and, most importantly, was very mindful of the fact that I am a heart patient. This level of awareness immediately gave me confidence and reassurance. He carefully reviewed my medical history and current medications, and made sure that the treatment and medications he prescribed would not interfere with my existing heart medications. His approach was both cautious and well-informed, striking the right balance between treating my immediate condition effectively while prioritizing my long-term health and safety. Dr. Hussain explained everything clearly, answered our questions patiently, and ensured that I felt comfortable and well cared for throughout the consultation. His professionalism, medical expertise, and genuine concern for patient well-being truly stood out. Doctors like Dr. Hussain Ismail are the reason patients feel safe placing their trust in a healthcare facility. I am very grateful for the care I received and highly recommend him to anyone seeking a doctor who is knowledgeable, attentive, and genuinely patient-centered.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

We have been visiting Dr Anil Kumar for over a year now & have always had a good overall experience. That said this feedback is not any Reflection on Dr Anil but of the other staff we encountered. Firstly at Registration Nibras & Abdul could not find our Sukoon Insurance on our UAE ID despite our insurance been renewed till 31Dec2026, after waiting for about 45 minutes eventually resolved by Riaz. Then we went to get Our Parameters checked where we encountered a very rude, unprofessional, unpleasant Nurse Laxmi who kept speaking derogatory in her Language about Me & My Husband whilst checking Our Blood Pressure etc. She has No Compassion or any Reassuring Qualities that a Nurse should have. She was downright Rude & she should not be dealing with Patients. We were appalled by her behavior & service received by this Nurse who shouldn’t be this Noble Profession. She does not have any integrity, ethics or morals of a Nurse & this reflects very badly on Prime Hospital. After this horrible experience If we do come back to your Hospital it will be because of a Good Dr like Anil Kumar. We would appreciate if the Management would sincerely adress Our Concerns with the relevant Staff.

Dr. Kamal Ali Nakwache

Orthopaedic Surgeon

I recently had meniscus surgery on my knee, and I couldn’t be more grateful for the exceptional care I received from Dr. Kamal Ali Nakwache. From the very first consultation, Dr. Kamal took the time to explain my condition clearly, answer all my questions, and help me understand every step of the process. His calm, confident, and reassuring manner immediately put me at ease. On the day of the surgery, Dr. Kamal and his team showed remarkable professionalism. The procedure went smoothly, and I felt completely supported from start to finish. What truly stood out was the level of post-operative care—Dr. Kamal followed up closely, monitored my progress, and provided clear guidance that made recovery faster and easier than I expected. Thanks to his expertise, my knee feels significantly better, and I’m finally able to return to my normal activities without pain. I’m genuinely grateful for the skill, compassion, and dedication Dr. Kamal brought to my treatment. I highly recommend Dr. Kamal to anyone needing orthopaedic care. His knowledge, empathy, and attention to detail make him truly exceptional.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

This is the second time I’ve undergone a dental procedure with Dr. Sanjay, and without hesitation, I can say he is the best dentist I’ve had in the UAE. I’ve been working here for over a decade, and for most of that time, I avoided dental procedures altogether because of several bad experiences in the past. Despite the advanced facilities, I often felt that many dentists were not properly trained, and that fear stayed with me for years. That changed after my first visit with Dr. Sanjay. For the first time, I felt confident, safe, and genuinely cared for as a patient. His skill, professionalism, and attention to detail completely restored my trust. That experience alone was the reason I came back and why I chose Prime Medical BurJuman Mall branch again. Dr. Sanjay didn’t just treat my teeth; he changed how I feel about dental care in the UAE. Special kudos as well to his nurse, Leena! She was very professional and kind as well.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

My OB Gyne doctor is ok but there’s really an issue with the waiting time and they are not following the scheduled appointment. I waited for a long time just to get checked. I arrived on time for my 8:20 PM appointment but the nurse let me in after 9PM and when it was my turn they were all in a hurry as it was probably near the closing time. Many times I have visited for my checkup and I always wait for a minimum of 30 minutes past my scheduled appointment which is ridiculous. What is the point of booking in advance if they are not going to follow the timing. I come on time for my appointment but I always get frustrated from waiting long time. I am pregnant and it stresses me out. Hoping to see some improvement when it comes to managing patient’s schedule especially they are dealing with pregnant women.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

This is the first time we experiencing very bad customer service from Prime, not a delay, not caring the patients, not considering the value of time for any patient. the consultation itself taken time, after that we had to wait for more than 45 minutes till nobody came to give the nebulization for my daughter, I had to leave the clinic without taking treatment. The nurse mentioned you go and tell the reception not register more customers as there is crowd, which they are not able to manage. They are not well-versed to how to handle the crowd and provide customer service, better you change the nurses who are not good enough to handle the crowd, or you manage the appointments the way they can manage.

Dr Dennise Jayson

General Practitioner

Dr. Denisse is a well-rounded professional doctor. He discussed matters with my health and laboratory results very well, in such a level that I am fully understand it. This doctor is very compassionate to all her patients you can fell him during every conversation. He speaks clear enough and he entertainment my questions and clarification. He don't felt hurry even though there is a lot of patients queue he will ensure that your time visiting him is make you comfortable despite of sickness. I visit some Filipino doctor but I can fully attest that Dr.Denisse is best.

Dr. Wisam Ismail

Breast Surgeon

Dr. Wisam Ismail is an excellent physician. His bedside manner and overall patient care is exemplary. In the most difficult of situations, scary health journeys, he manages to metaphorically hold your hand by explaining every step in detail. He is patient and open to questions and concerns and very clear and concise with his responses. He always considers your personal circumstances and volunteers information and support. My sister and I were very grateful to have such a doctor during an incredibly difficult time. We would recommend him to Everyone!

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

The experience at the primary medical center today was not satisfactory. We waited for over an hour for approval for my wife’s blood test, but the approval never came. As a result, our time was wasted. When we approached the staff, they attempted to contact the concerned department via a landline for approval; however, there was no response, as no one answered the calls. I also tried calling multiple times without success. Ultimately, the entire visit was spent waiting for medical approval, making the overall experience disappointing

Eastman's Smile Solutions Dental Clinic

Dentistry

I’ve been a patient at Eastmans Dental Clinic for over 9 years and have always had a great experience. Dr Saba fix my teeth and smile and im really happy with the resultZ Recently, my sister was visiting me here in abu dhabi and needed urgent dental treatment, so I recommended EDC without hesitation. They took excellent care of her at short notice, were professional, kind and very efficient. My sister is extremely happy with the results. We both highly recommend it.

Dr. Mawada Barakat Elmagboul

Dermatologist

My last appointment was just a follow up with the doctor to extend the therapy I’m currently on. I’ve been coming here since September, and my skin has completely changed, it’s glowing, I no longer have acne, and the breakouts on my face and back are gone. Visiting Dr. Mawada has helped me not only look better, but also feel better. She is very pleasant, kind, and has a wonderful psychological approach, which made me feel comfortable and well cared for.

Dr Ahlam Ali

General Practitioner

I had a chest problem and Dr. Ahlam checked me very carefully. She listened patiently, explained everything clearly, and made me feel comfortable and confident during the consultation. Her diagnosis and guidance were very helpful, and I felt relieved after the visit. She is kind, professional, and truly cares about her patients. Highly recommended.

Dr. Zainab Salman

Dentist

I am absolutely thrilled with the results of my treatment with Dr. Zainab Salman Whether it was a routine cleaning or a more complex procedure, the attention to detail was incredible. My smile has never looked better, and the recovery process was exactly as she described. If you want a dentist who is truly a master of their craft, go see Dr. Zainab

Dr Zaynab Fataih

General Practitioner

It’s really frustrating when the medication prescribed isn’t correct and the justification for it is missing, especially when the insurance ends up rejecting it. Doctors should ideally provide clear details about the medications and their necessity to avoid such complications.

Dr. Layale Al Mondalek

Family Doctor

Exceeded my expectation!!!! I am impressed!! Dr. Layale is by far one of the best doctor I have ever met in the UAE. Very professional, over knowledgeable, she digs deep to capture the roots of the problem, and makes her patients feel relaxed and comfortable.