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Sally Tossoun

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  • User avatar
    Prime Medical Center - Deira @Reef Mall

    Gastroenterology, Internal Medicine, + 18 more

    3.0

    Verified

    My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

    Seen for:

    Pneumonia
  • User avatar
    Prime Medical Center Mizhar

    Dentistry, Dermatology, + 14 more

    1.0

    Verified

    I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

    Seen for:

    Testicular Pain
  • User avatar
    SKIN111 Palm Jumeirah Mall

    Beauty Therapy, Breast Surgery, + 6 more

    5.0

    Verified

    I am absolutely thrilled with the results of my first BBL (BroadBand Light) face treatment with Kaye! After just two session, the dryness of my skin is completely gone, and my skin now has a beautiful, healthy glow. Pimples have significantly reduced as well, which is something I’ve struggled with for a while. Kaye did an incredible job throughout the whole process. She was so gentle and professional, making me feel completely at ease. She took the time to explain everything that was happening during the treatment and what I could expect afterwards, which I really appreciated. In addition to the treatment itself, Kaye also recommended an aftercare routine that worked perfectly for my skin. Her knowledge and expertise are truly impressive, and it’s clear she really cares about her clients’ results. I’m so happy with how my skin looks after just one session, and I can’t wait to see even better results in the coming weeks. Highly recommend Kaye for anyone considering a BBL treatment!

    Seen for:

    Pigmentation
  • User avatar
    Prime Medical Center Ajman

    Ear, Nose & Throat (ENT), Cardiology, + 11 more

    5.0

    Verified

    ​"I cannot recommend Dr. Vishal at Prime Medical Center highly enough. Finding a doctor who combines high-level clinical brilliance with a genuinely warm personality is rare, but Dr. Vishal excels at both. ​From the moment you walk into his clinic, his friendly and professional demeanor immediately puts you at ease. He takes the time to listen patiently, never rushes the consultation, and explains complex medical issues in a way that is very easy to understand. ​What makes him truly special is how clever and thorough he is with his diagnosis. He doesn't just treat the symptoms; he looks for the root cause with incredible precision. His expertise in ENT is evident, and his approach to treatment is both modern and effective. ​If you are looking for an ENT specialist in Ajman who is exceptionally skilled, empathetic, and genuinely cares about his patients' well-being, Dr. Vishal is the one to see. Prime Medical Center is lucky to have such a dedicated professional!"

    Seen for:

    Earache (Ear Pain)
  • User avatar
    Harley Street Medical Centre - UAE

    Dermatology, Audiology, + 17 more

    5.0

    Verified

    I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

    Seen for:

    Vertigo
  • 5.0

    Verified

    Isited my London Skin clinic a DIFC. It was exceptionally clean, the staff very well trained, in ormed and welcoming, immediately make you feel at home. I mei with Doctor Sobia. She is smiling, incredibly positive, friendly, a super listener and qualified. I felt immediately so confident and comfortable as doctors Sobia understood my concerns, and I started the treatments after receiving a very detailed report. Dr. Sobia was with me during the whole process and continuously checking on me and making sure I was well taking care of during the IV drop procedures. No doubt the service of the clinic is excellent and they used high quality products.

    Seen for:

    Functional Longevity
  • User avatar
    Dr. Walaa Mahgoub Osman

    Internal Medicine Doctor

    5.0

    Verified

    My recent visit with Dr. Walaa was a very positive experience. She is extremely gentle, caring, and professional in her approach. She made me feel comfortable throughout the consultation and took the time to explain everything clearly. Dr. Walaa is always ready to assist whenever I come and ensures that all my concerns are properly addressed. Her supportive and attentive attitude truly shows her dedication to her patients. I highly appreciate her care and would confidently recommend her. Actually all of the staff in Mubarak are accommodating.

    Seen for:

    Hypertension (High Blood Pressure)
  • User avatar
    Dr Nazik Albadawi

    Paediatrician

    5.0

    Verified

    I had an excellent experience with Dr. Nazik Albadawi. She is extremely professional, kind, and attentive, and she truly takes the time to listen and understand her patients’ concerns. She explained everything clearly and made me feel comfortable and reassured throughout the visit. Her approach is both knowledgeable and compassionate, which makes a big difference. I highly recommend Dr. Nazik to anyone looking for a doctor who genuinely cares about her patients and provides high-quality care.

    Seen for:

    Developmental Paediatrics (Pediatrics)
  • User avatar
    Prime Hospital Garhoud

    Endocrinology and Diabetes, Rheumatology, + 19 more

    5.0

    Verified

    I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

    Seen for:

    C-Section (Caesarean Section)
  • User avatar
    Prime Medical Centre Barsha Heights

    Cardiology, Dermatology, + 8 more

    4.0

    Verified

    All staff are very friendly and professional. Doctors are VERY busy and my doctor spared max 7 mins for me, she didn’t tell me anything-what to do or not to do- unless I’ve asked. Noone asked about my other conditions or if i am using any medicine etc. She said she would call me the same day after my blood test and xray results and noone called me. I’ve called the day after only finding out that the doctor is off.

    Seen for:

    General Endocrinology
  • User avatar
    Dr Amira Mishriki

    General Practitioner

    2.0

    Verified

    Dr was Amazing she was great !!!!! but you have huge lines in cashiers . Atleast 20 min wait while 6 other staff sitting doing nothing . Your pharmacy specially lady from Philippines is very very rude to all customers she feels she is in some relief camp doing free work . Before this location was great now feels like its a barucracy . Over staff and useless . So many staff everywhere but no help !!!

    Seen for:

    Headache
  • User avatar
    Dr Jyothish George

    Dermatologist

    1.0

    Verified

    I dont know why i paid for the consultation as this was a follow up. 1st time was 3mins with the doctor he gave medicine and some tests i cam saturday 8:40pm and next Saturday exact after 7 days i had follow up. He just asked how i feel and continue the medicine. When i asked what triggered the allergy he just said leave thst and follow the medication i paid twice for 5 mins and this advice.

    Seen for:

    Allergies
  • User avatar
    Dr. Muhammad Al Azzeh

    Cosmetic Doctor

    5.0

    Verified

    الدكتور محمد من أبرع دكاترة الحقن وألطفهم ولديه أسلوب جمييييل جداً في شرح المعلومات وتوضيحها والإجابة على كافة الاستفسارات بصدر رحب كما أنه يتمتع بيدين خفيفتين فلا يكاد الألم يذكر اثناء عملية الحقن ويعطيكم نتائج مبهرة ومفرحة للقلب أنا شخصياً خضعت معه لحقن بوتكس وأيضاً فيلر وكانت النتائج رااائعه وبدت طبيعية ولم تترك أي آثار خلفها. أنصح بالتعامل معه بشدة.

    Seen for:

    Fillers Injections
  • User avatar
    Dr. Yarub Al Shammary

    Oral & Maxillofacial Surgeon

    5.0

    Verified

    أود أن أتقدم بجزيل الشكر إلى الدكتور يَعْرُب على عمله المتميز ومهاراته الاستثنائية كجرّاح وجه وفكين. يتمتع بدرجة عالية من الاحترافية والمعرفة والدقة في عمله. خبرته واهتمامه بالتفاصيل جعلاي أشعر بالثقة والراحة طوال فترة العلاج. أقدّر حقًا تفانيه ورعايته الممتازة، وأوصي به بشدة لكل من يبحث عن علاج متخصص في جراحة الوجه والفكين.

    Seen for:

    General Oral & Maxillofacial Surgery
  • User avatar
    Dr. Malaz Eldirdiry

    Dermatologist

    5.0

    Verified

    i rate my experience a 10/10 i coincidently found out about dr malaz during a time i was struggling with acne and hyperpigmentation and she was able to help me with it. She is very professional and trustworthy and able to help you in the nest way possible to get the best results you want

    Seen for:

    Acne
  • User avatar
    Dr Verushka Mukesh

    General Surgeon

    5.0

    Verified

    I met the doctor and she was extremely kind and professional. She explained my problem very clearly and took time to make sure I understood everything. I felt very comfortable and satisfied with the treatment. I truly recommend her.

    Seen for:

    Laparoscopic (Key-Hole) Surgery

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