Rivers Hospital

High Wych Road, Sawbridgeworth, United Kingdom, CM21 0HH

Verified profile

Patient Trust Score

4.88

226 patient reviews

4.91

Overall Experience

4.95

Cleanliness

4.92

Friendliness

4.73

Wait time

291 recommendations for:

Weight Loss & Bariatric Surgery(1)

Knee Pain(57)

Hip and Groin Pain(18)

Other(215)

Recent patient review

16 Apr 2024

The reception staff are friendly ,courteous and helpful. As always.

About Opening hours Reviews Specialists FAQ

Areas of expertise

Based on patient reviews & endorsements by other professionals

Knee Pain (20%)

Hip and Groin Pain (6%)

Cataract Surgery (6%)

Knee Replacement (5%)

YAG Laser Capsulotomy (4%)

Others (59%)

Specialties

Weight Loss & Bariatric Surgery
Cosmetic (Aesthetic) Medicine
Diagnostics & Testing
Gastroenterology
Oncology

Opening hours

Monday

Enquire

Tuesday

Enquire

Wednesday

Enquire

Thursday

Enquire

Friday

Enquire

Saturday

Enquire

Sunday

Enquire

Reviews

All reviews(226)

Replies

Last 7 days

Last 30 days

Last 6 months

Filter by condition:

Knee Pain (57)

Hip and Groin Pain (18)

Cataract Surgery (17)

Knee Replacement (14)

YAG Laser Capsulotomy (13)

226 reviews

5.00

Overall Experience

5.00

Cleanliness

5.00

Friendliness

5.00

Wait time

The reception staff are friendly ,courteous and helpful. As always.

16 Apr 2024verified patient

Patient seen for:

Knee Pain

5.00

Overall Experience

5.00

Cleanliness

5.00

Friendliness

5.00

Wait time

Great parking, clean and easy to find way around the hospital. Staff are friendly, professional and welcoming.

16 Apr 2024verified patient

4.25

5.00

Overall Experience

5.00

Cleanliness

4.00

Friendliness

3.00

Wait time

Fewer receptionists than normal so a quite a queue developed.

11 Apr 2024verified patient

Patient seen for:

YAG Laser Capsulotomy

Reply from Rivers Hospital

Thank you again for taking the time to let us know how we did. I will pass on your comments to our Reception manager. We always strive to provide top quality service to every patient and apologies there was a delay at reception on your visit.

16 Apr 2024

5.00

Overall Experience

5.00

Cleanliness

5.00

Friendliness

5.00

Wait time

Everything was satisfactorily

10 Apr 2024verified patient

Patient seen for:

Cataract Surgery

Reply from Rivers Hospital

Hi, we are so pleased you enjoyed your visit to Rivers Hospital! We hope to be of service to you again in the future. Best wishes, Rivers Hospital

16 Apr 2024

5.00

Overall Experience

5.00

Cleanliness

5.00

Friendliness

5.00

Wait time

Excellent

10 Apr 2024verified patient

Patient seen for:

YAG Laser Capsulotomy

Reply from Rivers Hospital

Hello there, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rivers Hospital

16 Apr 2024

5.00

Overall Experience

5.00

Cleanliness

5.00

Friendliness

5.00

Wait time

I found everyone very polite and friendly

10 Apr 2024verified patient

Patient seen for:

YAG Laser Capsulotomy

Reply from Rivers Hospital

Thank you again for taking the time to let us know how we did, we really appreciate your feedback! We are so happy to read such a great review about Rivers Hospital!

16 Apr 2024

5.00

Overall Experience

5.00

Cleanliness

5.00

Friendliness

5.00

Wait time

I turned up early and reception were friendly and fine with it, Dr Gupta came out to great me and saw me early too.

08 Apr 2024verified patient

Patient seen for:

Gastroscopy

Fatty Liver Disease

Endoscopy (OGD)

Reply from Rivers Hospital

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Rivers Hospital

16 Apr 2024

5.00

Overall Experience

5.00

Cleanliness

5.00

Friendliness

5.00

Wait time

Always friendly staff going out of their way to accommodate needs and very helpful

06 Apr 2024verified patient

Patient seen for:

Bursitis (Hip)

Tendinopathy (Tendonitis)

Reply from Rivers Hospital

Hi there, thank you so much for your positive comments about Rivers Hospital! We always strive to provide top quality service to every patients, and are pleased to hear that you enjoyed your experience here at Rivers Hospital!

08 Apr 2024

5.00

Overall Experience

5.00

Cleanliness

5.00

Friendliness

5.00

Wait time

Such friendly staff

28 Mar 2024verified patient

Patient seen for:

Cataracts

Reply from Rivers Hospital

Hello there, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rivers Hospital

02 Apr 2024

4.00

Overall Experience

4.00

Cleanliness

4.00

Friendliness

4.00

Wait time

Not the most welcome in reception staff. Rather blunt.

27 Mar 2024verified patient

Patient seen for:

Migraine

Headache

Reply from Rivers Hospital

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Rivers Hospital

02 Apr 2024

Your trust is our top concern, so providers can't pay to alter or remove reviews.

Learn more here

2

professional endorsements

FAQ

What are Rivers Hospital's reviews like?

Rivers Hospital's overall patient rating is 4.88 out of 5 stars on Doctify.

This is based on 226 reviews

Where is Rivers Hospital located?

Rivers Hospital is located at High Wych Road, Sawbridgeworth, United Kingdom, CM21 0HH

What is the phone number for Rivers Hospital?

+441279600282

What consultants work at Rivers Hospital?

You can find a list of the consultants that work at Rivers Hospital here

Does Rivers Hospital accept new patients?

Rivers Hospital generally accepts new patients.

Get in touch with this practice to enquire as a new patient