59 results found for BLADDER BOTOX INJECTIONS Clinics in CITY OF LONDON, CENTRAL LONDON

Efficient and effective. Well recommended.

Very helpful staff, warm ambiance, great facilities and services

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Staff were lovely and helpful, and premises were comfortable. Our consultant is wonderful, professional, and thorough. I would certainly return to receive treatment from the medical team. Unfortunately we waited almost 5 hours for an injection of anti-d as I'm rhesus negative, so our discharge was significantly delayed. Staff in the Lindo wing seemed to try quite hard to accelerate the process and chased the transfusion dept several times, but it led to us spending 8 hours in hospital for a 30 minute procedure which was unfortunate.

From the time you step in you are treated with the utmost respect and everyone was so attentive

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

Appointment on time. Cystoscopy performed in efficient and considerate way. Results soon followed up and conversation took place to review next options. All done in a friendly and professional manner. Glad it all went so swiftly.

I found the experience very good indeed.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.