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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

Date: November 5,2025 Time : 10:32 Am Location: GP Receptionist Area Reef Mall I walked in to see the GP doctor.The receptionist adviced me to go to primecorp,saying that all the GPs were there.I was hesistant to go, as my colleague had informed me that her check up was done at Reef mall.To confirm, I called my colleague,and she confirmed that her visit indeed at reef mall. I then returned to the receptionist and explained that my insurance is covered at reef mall.I also mentioned that i could see the internal medicine doctor there,as my colleague had advised.However,the receptionist argued with me and said that I would to pay AED 50,speaking with a rude facial expression.I replied that was fine to pay. I politely told him that next time,he should provide clearer advice to customers,as we may not know all the details.He continued agruing, so I stopped him and said that if he had just apologized,I would have understood.I then left Unfortunately,I forgot to get his name. The receptionist was MALE; nationality unknown Big Thanks to the staff in the Internal medicine department from the receptionist to the doctor for being so hepful and friendly.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Thank you for sharing the feedback link. I hope this feedback will be taken into consideration and necessary improvements implemented. Please feel free to reach out to me if you need any further clarification or support. Issue: Currently, two separate tokens are required — one for the appointment and another for the payment. Even after taking a prior appointment, we are again asked to take a token upon visiting the center. I believe this process can be simplified — ideally by using a single token for all related transactions. Additionally, an e-token system could be introduced to make the process more efficient and sustainable — no paper required! After the consultation, another token needs to be taken near the cash counter, which seems unnecessary. The system should instead reuse the initial token and call the same number for payment on a FIFO (First In, First Out) basis. Infact during my initial visits i didn't know i need to take token itslef.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I had a terrible experience at Prime Medical Centre Al Nahda Sharjah. I visited three times for a lab test with my wife, and the service was extremely bad. The reception staff kept giving conflicting information about the timing—first saying we could come in the morning or evening, then insisting the test could only be done in the evening. When we went to the lab, the nurses gave us completely different instructions. The staff seem untrained and unaware of the proper procedures, and they do not communicate with each other. The service is very poor, and the staff’s behavior is unprofessional. I even spoke to the manager, Mr. Fayas, who was dismissive and acted like nothing was wrong. Overall, the service is a waste, and many other people were complaining in front of me. I strongly request that staff, especially reception and nurses, be properly trained on the procedures and timings. Except doctor

Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

I had a telehealth appointment which went all smooth but the follow up calls for my sick leave and medicines were so poor, nobody had contacted me or sent a payment link for such. Had multiple calls and it’s always the same response I’ll forward your call and then I’m kept on hold until the calls hangs up. Even after specifying that this is the scenario the response back is we will send an urgent message to reply back and again the same results. As, a patient I don’t think I need to keep doing follow up calls just to get my medications and reports.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Prime Medical Center Barsha Heights is my go-to medical center because of their efficiency and excellent service. All the doctors I need are available here, covering every specialization I’ve ever required. The staff are professional, friendly, and quick to assist, making every visit smooth and stress-free. I really appreciate how organized and reliable they are — I always leave feeling well cared for. Highly recommended!

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

We’re really grateful to have Dr. Heidi Calixto as my wife’s gynecologist. She’s incredibly understanding, patient, and genuinely caring. Even after clinic hours, she still takes the time to respond to our concerns and guide us whenever we need help. Her professionalism and kindness truly stand out — we couldn’t have asked for a better doctor.

Diversified Integrated Sports Clinic (DISC) - JLT

Chiropractic, Family Medicine, + 3 more

I’ve been working with Miriam Assidi for my shoulder issues, and she’s been absolutely amazing. Her approach is both professional and genuinely caring, she really knows what she’s doing. My shoulders have improved significantly since I started with her, and every session feels productive and encouraging. Couldn’t recommend her more!

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Thank you for the excellent care during my visit. I appreciate how thoroughly you listened to my concerns and provided clear explanations. Your approach made me feel comfortable and confident in the treatment plan. As I leave UAE for good, my heartfelt wishes to you and to the sisters of Prime Medical Center

Dr. Saba Khalid

Family Doctor

Dr. Saba was exceptional. What stood out most was the ability to genuinely listen, explain complex issues clearly, make me feel heard. They took the time to review my history, answer all my questions without rushing, ensuring I fully understood the Diagnosis and Treatment plan.

Dr. Mehdi Shahriyari Afshar

Cardiologist

I have never seen such a meticulous doctor who would check & explain everything in details while not giving any sort of stress to the patient. I am extremely happy with his professionalism and I recommend him immensely. All the best to him.

Dr Wasi Mirza

General Medicine Specialist, General Practitioner

I'm incredibly grateful for the expertise you provided during my treatment. Your kindness and attention to detail have made all the difference in my recovery. Thank you so much! You're not only a great doctor, but a truly caring person.

Dr Farida Pithawala

Obstetrician & Gynaecologist

She was very professional and efficient in terms of all the details that is asked. All our questions were answered even the silly ones. She will give you options it terms of what you are both comfortable and best fits the situation.

Dr. Rachad Alsawaf

Paediatrician

excellent doctor. I feel very comfortable bringing both my children to him. He takes his time with the patients, hears us out well and gives the right medication. We highly recommend him

Dr. Ayan Chakraborty

General Practitioner

Doctor Ayan Chakraborty is very polite, decent and well experienced explain clearly. He is a best doctor in General Practitioner. God bless you sir 🙏 🙌

Dr. Bassam Mohanad Ahmad

Dentist

Trust worthy Doctor, me and my family has been coming for years for all type or operations. Best doctor in the clinic we only come for Doctor Bassam.

Dr Jiby Rajan

Dermatologist

Since April I was visiting her she was very helpful and understanding my situation and I feel very welcomed and safe..she is very humble