17 results found for MR SPECTROSCOPY Clinics in WEST MIDLANDS, ENGLAND

Everything was amazing, the care, the staff, the facilities. Really impressed

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Efficient and welcoming reception.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

I found the experience very good indeed.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Efficient and polite.

The location was easy to walk to from Bond Street tube station. There was lift access for accessibility and clearly signposted. Aysha and Rebecca were friendly in the reception and offered us refreshments and we were seen shortly after. Dr Georgiana was warm and friendly and out us as ease as well as answered all our questions. Dr Marlow was so warm and friendly, he instantly built a good rapport and made us feel welcome. Her took his time to explain everything and really made us feel heard and understood. We really liked his manner and personality which was down to earth and approachable. He was very patient and tolerant and you could tell he was an expert with the way he pitched the information to suit his audience. When speaking to three child he adapted his language and when speaking to me, he was able to tell that I liked information so he met my needs by explaining things in more depth. We have had two wonderful experiences with Dr Marlow and his team and we are thankful that we chose recognition health as a result. Thank you

I was seen by Triona and Lizzie. They were absolutely lovely. Extremely polite, professional, explained everything nicely and clearly, and they made the entire appointment a pleasure. I felt safe, comfortable, respected and valued as a patient. Thank you very much from Varsha Thakore