69 results found for ADDICTION Clinics in CENTRAL LONDON, LONDON

An incredibly supportive environment, staffed by highly competent and caring individuals.

Pleasant and helpful reception. General air of efficiency.

I came to CATCH after struggling with addiction problems for many years. The 28 day rehab programme was truly life-changing. The compassionate therapists and supportive community provided the caring environment I needed to face my addiction head-on and develop healthier coping skills. I'm more than six months clean and sober now and things are getting better all the time.

Entering the lady at reception says straight down the corridor to room 6. Door at the end of the corridor says waiting room 3 so I go back and ask and she says yes. Going in, room 6 says do not disturb. But I’m wondering if it’s been left like that by accident. There’s the sound of wind playing but no sign explaining why so I spend a few minutes trying to figure out if it’s wind or a speaker. This could be handled by explaining clearly where to go and what will happen - particularly important to people who are neurodivergent, which is why I’m here. I’m anxious enough without extra cognitive load. She could say “Straight down the corridor into waiting room 3, the doctor is in room 6. If it shows do not disturb then wait and he’ll be with you shortly. There’s a speaker playing wind sounds to try to put you at ease.”

We live near the Lister and chose our health insurance because of its association with the hospital. It is convenient and the staff and doctors are, on the whole, excellent. We have had brilliant care there from them from an emergency appendectomy to shoulder treatment, however the urgent care centre can, on occasion, be a bit less than caring.

Great team of experts in their field, but also super helpful and friendly

Postive , professional experience with clear communication

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Fantastic service

It’s just a friendly and supportive environment