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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

Date: November 5,2025 Time : 10:32 Am Location: GP Receptionist Area Reef Mall I walked in to see the GP doctor.The receptionist adviced me to go to primecorp,saying that all the GPs were there.I was hesistant to go, as my colleague had informed me that her check up was done at Reef mall.To confirm, I called my colleague,and she confirmed that her visit indeed at reef mall. I then returned to the receptionist and explained that my insurance is covered at reef mall.I also mentioned that i could see the internal medicine doctor there,as my colleague had advised.However,the receptionist argued with me and said that I would to pay AED 50,speaking with a rude facial expression.I replied that was fine to pay. I politely told him that next time,he should provide clearer advice to customers,as we may not know all the details.He continued agruing, so I stopped him and said that if he had just apologized,I would have understood.I then left Unfortunately,I forgot to get his name. The receptionist was MALE; nationality unknown Big Thanks to the staff in the Internal medicine department from the receptionist to the doctor for being so hepful and friendly.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Thank you for sharing the feedback link. I hope this feedback will be taken into consideration and necessary improvements implemented. Please feel free to reach out to me if you need any further clarification or support. Issue: Currently, two separate tokens are required — one for the appointment and another for the payment. Even after taking a prior appointment, we are again asked to take a token upon visiting the center. I believe this process can be simplified — ideally by using a single token for all related transactions. Additionally, an e-token system could be introduced to make the process more efficient and sustainable — no paper required! After the consultation, another token needs to be taken near the cash counter, which seems unnecessary. The system should instead reuse the initial token and call the same number for payment on a FIFO (First In, First Out) basis. Infact during my initial visits i didn't know i need to take token itslef.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I had a terrible experience at Prime Medical Centre Al Nahda Sharjah. I visited three times for a lab test with my wife, and the service was extremely bad. The reception staff kept giving conflicting information about the timing—first saying we could come in the morning or evening, then insisting the test could only be done in the evening. When we went to the lab, the nurses gave us completely different instructions. The staff seem untrained and unaware of the proper procedures, and they do not communicate with each other. The service is very poor, and the staff’s behavior is unprofessional. I even spoke to the manager, Mr. Fayas, who was dismissive and acted like nothing was wrong. Overall, the service is a waste, and many other people were complaining in front of me. I strongly request that staff, especially reception and nurses, be properly trained on the procedures and timings. Except doctor

Dr. Krishi Gowdra Revannasiddappa

Obstetrician & Gynaecologist

Exceptional Care and Compassion Throughout Our Journey . Dr. Krishi has been an exceptional gynaecologist and a true pillar of support throughout my wife’s pregnancy journey. Her professionalism, attention to detail, and compassionate care ensured a smooth and reassuring experience from start to finish. She went above and beyond in every aspect — providing timely guidance, addressing every concern with patience, and offering the highest level of medical expertise. It’s rare to find a doctor who combines such professionalism with genuine empathy. We sincerely thank for her dedication, warmth, and personal care. She played a vital role in making this journey safe and memorable for our family.

Health Connect Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

Every time I needed to get an appointment for me or my family, I was always happily surprised to be able to see quickly a doctor. They are all available, welcoming and the staff is very kind. A special mention to dentist Dr Noufel who is very attentive, understands the needs. And also Agnes, very smiling person that makes you feel immediately well. Generally speaking I've always appreciated the interactions and the supports with the different services, as well as my kids and husband.

Dr. Fawaz Al Aboudi

Family Doctor

I’m very grateful for the exceptional care and reassurance I’ve received. The doctor was patient, attentive, and explained every detail of my lab results. I truly appreciated the calm, supportive approach and how all my questions were answered without rush. The follow-up plan was thorough and gave me confidence. Highly recommended for anyone seeking a doctor who combines professionalism with genuine empathy and clear communication.

Dr Rasha Ahmed

Ophthalmologist

Dr. Rasha has been my eye doctor for almost three years now, and I couldn’t be happier with her care. She is very nice, professional, and truly an excellent eye specialist. She always checks my eyes thoroughly and takes the time to explain everything clearly. I always look forward to my visits with her because she makes me feel comfortable and well taken care of. Highly recommended!

Dr. Tharwat Bakr

Dermatologist

للامانة الدكتور ثروت من افضل اطباء الجلدية والتجميل فى العين بعد تجربة مم اكثر الاطباء مصداقية ويسوى فقط الاجراء اللى تحتاجه الحالة بكل امانة وتعامله كتير راقى ومريح ويشرح للاجراء بالتفصيل قبل ما يبدأ ويرد على كل الاستفسارات واكثر ما يميزه ان النتيجة تبدو كانها طبيعية ولا يغير فى الشكل ولكن يجمله بشكل طبيعى جدا كنت اعانى من مشاكل فى بشرتى والحمد لله الان انا راضية جدا عن ما وصلت له

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Dr. Verma and her nurse were absolutely wonderful. I truly felt cared for during my visit — Dr. Verma took her time to explain everything clearly and made sure I understood each detail. Her genuine kindness and professionalism made me feel very comfortable and reassured. Her nurse was also very attentive and caring. I really appreciate their warm and compassionate care.

Prime Medical Center Sheikh Zayed Road

Dentistry, Cardiology, + 14 more

We’re really grateful to have Dr. Heidi Calixto as my wife’s gynecologist. She’s incredibly understanding, patient, and genuinely caring. Even after clinic hours, she still takes the time to respond to our concerns and guide us whenever we need help. Her professionalism and kindness truly stand out — we couldn’t have asked for a better doctor.

Diversified Integrated Sports Clinic (DISC) - JLT

Chiropractic, Family Medicine, + 3 more

I’ve been working with Miriam Assidi for my shoulder issues, and she’s been absolutely amazing. Her approach is both professional and genuinely caring, she really knows what she’s doing. My shoulders have improved significantly since I started with her, and every session feels productive and encouraging. Couldn’t recommend her more!

Dr Assem Shayah

ENT Surgeon

Excellent Dr. I always recommend it. Dr. Assem did an excellent job with my child’s adenoid surgery. He was professional, caring, and explained everything clearly. The surgery went smoothly, recovery was quick, and my child is doing great. Highly recommend him for anyone looking for a skilled and compassionate ENT doctor.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Thank you for the excellent care during my visit. I appreciate how thoroughly you listened to my concerns and provided clear explanations. Your approach made me feel comfortable and confident in the treatment plan. As I leave UAE for good, my heartfelt wishes to you and to the sisters of Prime Medical Center

Dr Amatus Sumaiyya

Dermatologist

I’m very satisfied with the care and service provided by the clinic. The staff were professional, attentive, and caring throughout my visit. My health condition was handled with great attention and I truly appreciate Mr. Ghulam Muhammad his support and excellent service. Highly recommended!

Dr Wasim Rauf Kadri

Internal Medicine Doctor

Thank you for the excellent care during my visit. I appreciate how thoroughly you listened to my concerns and provided clear explanations. Your approach made me feel comfortable and confident in the treatment plan. As I leave UAE for good, wishing you all the best to you.

Dr. Tomasz Zaranski

Dentist

I was terrified before the extraction, but the procedure was quick, completely painless, and surprisingly comfortable. Dr. Tomasz explained every step, and the recovery was smooth with zero complications. I can honestly say it was easier than a regular filling!