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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

Date: November 5,2025 Time : 10:32 Am Location: GP Receptionist Area Reef Mall I walked in to see the GP doctor.The receptionist adviced me to go to primecorp,saying that all the GPs were there.I was hesistant to go, as my colleague had informed me that her check up was done at Reef mall.To confirm, I called my colleague,and she confirmed that her visit indeed at reef mall. I then returned to the receptionist and explained that my insurance is covered at reef mall.I also mentioned that i could see the internal medicine doctor there,as my colleague had advised.However,the receptionist argued with me and said that I would to pay AED 50,speaking with a rude facial expression.I replied that was fine to pay. I politely told him that next time,he should provide clearer advice to customers,as we may not know all the details.He continued agruing, so I stopped him and said that if he had just apologized,I would have understood.I then left Unfortunately,I forgot to get his name. The receptionist was MALE; nationality unknown Big Thanks to the staff in the Internal medicine department from the receptionist to the doctor for being so hepful and friendly.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Thank you for sharing the feedback link. I hope this feedback will be taken into consideration and necessary improvements implemented. Please feel free to reach out to me if you need any further clarification or support. Issue: Currently, two separate tokens are required — one for the appointment and another for the payment. Even after taking a prior appointment, we are again asked to take a token upon visiting the center. I believe this process can be simplified — ideally by using a single token for all related transactions. Additionally, an e-token system could be introduced to make the process more efficient and sustainable — no paper required! After the consultation, another token needs to be taken near the cash counter, which seems unnecessary. The system should instead reuse the initial token and call the same number for payment on a FIFO (First In, First Out) basis. Infact during my initial visits i didn't know i need to take token itslef.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I had a terrible experience at Prime Medical Centre Al Nahda Sharjah. I visited three times for a lab test with my wife, and the service was extremely bad. The reception staff kept giving conflicting information about the timing—first saying we could come in the morning or evening, then insisting the test could only be done in the evening. When we went to the lab, the nurses gave us completely different instructions. The staff seem untrained and unaware of the proper procedures, and they do not communicate with each other. The service is very poor, and the staff’s behavior is unprofessional. I even spoke to the manager, Mr. Fayas, who was dismissive and acted like nothing was wrong. Overall, the service is a waste, and many other people were complaining in front of me. I strongly request that staff, especially reception and nurses, be properly trained on the procedures and timings. Except doctor

Eastman's Smile Solutions Dental Clinic

Dentistry

I would like to express my sincere appreciation to the entire clinic team. I have been dealing with them for years, and my experience has always been exceptional. A special thank-you to Dr. Jalal and Dr. Noor — truly among the finest professionals I’ve encountered. Their dedication, compassion, and genuine care make all the difference. This is the first place where I never felt treated as a number, but as a patient whose well-being truly matters. Dr. Jalal’s commitment in following up on my case has been remarkable. The team’s communication, professionalism, and punctuality are outstanding. Every detail is handled with excellence. Grateful for such a trustworthy medical team — highly recommended.

Prime Medical Center at Zero 6 Mall, Sharjah, UAE

Cardiology, Dentistry, + 12 more

Feedback for Dr. Shery Mikhail – ENT Specialist I would like to express my sincere appreciation for Dr. Shery Mikhail’s exceptional professionalism and care. She is highly knowledgeable, attentive, and takes the time to explain every detail with great clarity and patience. Her warm and compassionate approach immediately puts patients at ease, and her expertise reflects genuine dedication to her field. I am truly grateful for the excellent care and support provided. Dr. Shery is an outstanding ENT specialist, and I would highly recommend her to anyone seeking quality medical attention.

Dr Brinda Mohan Kumar

General Practitioner

I recently had an appointment with Dr. Brinda. While I appreciate her medical expertise, I would like to express my sincere appreciation for Dr. Brinda. During my recent visit, I was very impressed by their professionalism, clear communication, and genuine care. Dr. Brinda took the time to listen to my concerns, explain the diagnosis in detail, and make sure I was comfortable with the treatment plan. Their calm and compassionate approach made a big difference to my overall experience.

Health Connect Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

Every time I needed to get an appointment for me or my family, I was always happily surprised to be able to see quickly a doctor. They are all available, welcoming and the staff is very kind. A special mention to dentist Dr Noufel who is very attentive, understands the needs. And also Agnes, very smiling person that makes you feel immediately well. Generally speaking I've always appreciated the interactions and the supports with the different services, as well as my kids and husband.

᠎ Neile Brown

Physiotherapist

Neilé is the best physio l've ever been a patient of. Trust is my biggest deciding factor when I am on someone's table - he is extremely knowledgeable ano I leave feeling improvement every time as well as see the gradual progress in my mobility and posture. He's become a crucial part to my recovery routine as a full time athlete and coach not only when I have an injury or muscle soreness/pain but for the regular maintenance to keep me preforming at my best.

Prime Hospital Garhoud

Clinical Pathology, Dentistry, + 19 more

I’m very grateful to Ms. Sagari Raj Rajan for kindness and high quality help from the first minute when I just came to Dr. Khaldoon Abo Dakka consultation. Also it was surprised how attentively she accompanied me at all stages. Special thanks to Dr. Khaldoon who listen to my problem very carefully, in the most amazing way and very clear explained to me about about my problem and future surgery. Words will never describe how grateful I’m!

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I would like to express my heartfelt thanks and deep appreciation to Dr.NERMEEN Kamal the best gynecologist at Prime Hospital. She is truly the best doctor in Dubai and the UAE — professional, caring, and incredibly dedicated to her patients. Thank you for your kindness and exceptional care. Wishing the doctor all the best in her future life and success ahead. Thanks prime hospital

Dr Rasha Ahmed

Ophthalmologist

Dr. Rasha has been my eye doctor for almost three years now, and I couldn’t be happier with her care. She is very nice, professional, and truly an excellent eye specialist. She always checks my eyes thoroughly and takes the time to explain everything clearly. I always look forward to my visits with her because she makes me feel comfortable and well taken care of. Highly recommended!

Dr. Rashmi Fernandes

ENT Surgeon

Dr Rashmi always very supportive, knowledgeable and always keen to resolve any medical issues. My children have also been under Dr Rashmi's care and they love her also as she shows kindness and empathy to the whole family. Highly recommended as a number one choice when you need the specialist care under a ENT doctor.

Dr. Mohammad Abu Al Izz

Psychiatrist

I have no hesitation recommending Dr. Mohammad. He is very friendly and respectful and attentive to your situation. Adopting a holistic approach, Dr. Mohammad has helped me to view my mental health and my physical health in its entirety, highlighting the importance of diet and nutrition in my overall wellbeing.

Dr. Juan Mela Darwesh

General Surgeon

تجربتي كانت في المرة الأولى اجريت عملية للناسور وكانت اكثر من ممتازة مع د. جوان ملا درويش ، من المراجعات ومن الاهتمام وبعدها أجريت معه جراحة ل كيس دهني وكانت ايضاً ممتازة جداً ولم اشعر ب اي ألم او خوف معه ، كل الشكر والتقدير ل د. جوان ملا درويش انصح الجميع بالعمل معه دون خوف

Dr. Anupama Rao

Ophthalmologist

I have been seeing Dr Anupama since a few years. She is very attentive and does a comprehensive eye checkup. She explains in detail about the condition and the treatment options. She is our go to person for our eye related issues.

Dr. Razan Hamo

Obstetrician & Gynaecologist

Dr. Razan is very kind and cooperative. She always answers all my questions patiently and makes sure I feel comfortable and informed. My pregnancy journey was much easier under her care. Big thanks to you my lovely doctor ❤️