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  • User avatar

    Dr. Nourallah Kaddoura

    Ophthalmologist

    5

    Verified

    ⭐⭐⭐⭐⭐ When I first started looking for a surgeon for laser vision correction, I spent a significant amount of time researching different doctors and reading patient reviews. What immediately caught my attention about Dr. Nourallah Kaddoura was that he had some of the highest and most consistently positive reviews I had ever seen for a healthcare professional. After going through countless reviews, I decided to book a consultation, and I can honestly say that my experience fully justified every positive comment I had read. What impressed me from the very first consultation was his expertise and clinical judgment. Initially, I was interested in LASIK, but after examining me, Dr. Nourallah Kaddoura recommended PRK instead. At that stage, no detailed eligibility testing had yet been performed. Later, when the comprehensive assessments were completed, they confirmed that I was not an ideal candidate for LASIK. What was remarkable was that Dr. Kaddoura had identified this possibility during the initial consultation before any advanced testing was performed. That level of experience, observation, and attention to detail immediately gave me confidence that I was in the right hands. Another aspect that stood out was his transparency. He did not oversell the procedure or minimize the recovery process. Instead, he carefully explained exactly what to expect, particularly during the first two days after PRK, which are often the most challenging. Every symptom, level of discomfort, and stage of recovery that he described happened almost exactly as he had explained. While the first couple of days were certainly uncomfortable, being fully informed beforehand made a tremendous difference. I was mentally prepared, knew what was normal, and felt reassured throughout the process. During the procedure itself, Dr. Kaddoura continuously explained each step as he performed it. He not only told me what he was doing but also why he was doing it. That level of communication transformed what could have been an intimidating experience into one that felt controlled, professional, and reassuring. I must also admit that I was probably not the easiest patient during recovery. I sent numerous messages and asked many questions along the way. What amazed me was that every time I reached out, he responded promptly, calmly, and supportively. He never made me feel like I was asking too much or being a burden. His patience, accessibility, and genuine concern for his patients are qualities that are increasingly rare. What truly distinguished him from many other experienced specialists was something that happened during my first follow-up visit. Rather than simply checking my progress and moving on, he asked for my honest feedback about the entire experience. He explained that understanding the patient’s perspective helps him improve the journey for future patients. Seeing a highly experienced surgeon actively seeking feedback, not for recognition but to improve the experience of the next patient, demonstrated a level of humility, professionalism, and commitment to continuous improvement that I found genuinely impressive. Today, one week after my PRK procedure, my recovery is progressing well and my vision continues to improve. Looking back, what I appreciate most is not only the technical success of the procedure, but the trust, transparency, expertise, and genuine patient care that Dr. Nourallah Kaddoura provided throughout the entire journey. I now fully understand why he has earned such exceptional reviews. Choosing Dr. Nourallah Kaddoura was one of the best healthcare decisions I have made, and I would recommend him without hesitation to anyone considering laser vision correction surgery. Thank you, Dr. Nourallah Kaddoura, for your professionalism, honesty, patience, and outstanding care.

    Seen for:

    Laser Eye Surgery
  • User avatar

    ENT Clinic of Excellence

    Ear, Nose & Throat (ENT)

    5

    Verified

    My experience with Dr Hatem Dalati has genuinely been life changing. In 2024, I underwent rhinoplasty primarily to correct a deviated septum because I was experiencing significant breathing difficulties. While having that surgery, I also made some cosmetic changes to my nose. My main priority, however, was always to improve my breathing. Unfortunately, after the surgery, my breathing did not improve. In fact, over time it became increasingly problematic. I was later told that excess skin was contributing to the issue, and I underwent a further procedure where I was cut and re-stitched in an attempt to resolve the problem. Despite this, my breathing continued to worsen. The ongoing issues began affecting every aspect of my life. My sleep suffered, my daily activities became more difficult, and it had a significant impact on both my personal life and my ability to manage a very busy schedule. I became frustrated and uncertain about where to turn next. Most importantly, I had no trust in doctors and was extremely hesitant to undergo another procedure. Meeting Dr Hatem Dalati completely changed that experience for me. From my very first consultation, he was honest, caring, thorough, and genuinely invested in helping me. Unlike many doctors I had encountered, he took the time to explain exactly what was causing my breathing issues, what could realistically be done to fix them, and what outcomes I could expect. He never made promises he couldn't keep, and that honesty gave me confidence and peace of mind. What stood out most was the level of care he provided throughout the entire process. Even after surgery, he continued to see me regularly, monitor my progress, clean and check my nose, and ensure I was healing properly. He made every effort to keep me comfortable and supported during recovery. Having to undergo revision surgery was incredibly stressful, but Dr Hatem's calm and reassuring manner made a difficult experience much easier. I always felt that I was in safe hands. Most importantly, he actually fixed the problems that had been affecting my quality of life for so long. The improvement has been remarkable, and I am incredibly grateful for both his skill and dedication. I am sharing my experience not only because Dr Hatem deserves recognition for the exceptional care he provides, but because I know how difficult it can be to find a doctor you can truly trust. I hope that anyone reading this who is struggling with similar issues finds comfort and confidence in seeking a consultation with him. For me, Dr Hatem Dalati didn't just perform surgery, he gave me back my ability to breathe properly and improved my quality of life.

    Seen for:

    Rhinoplasty (Nose Job)
  • User avatar

    Dr. Shalini Verma

    Obstetrician & Gynaecologist

    5

    Verified

    Choosing Dr. Shalini was one of the best decisions I made during my journey to motherhood. As an IVF patient, I was looking for someone who was not only highly knowledgeable but also compassionate and supportive, and Dr. Shalini exceeded all my expectations. From the very beginning, she guided me with confidence, patience, and expertise. Her deep knowledge of IVF and pregnancy care always reassured me, and she took the time to answer every question and address every concern, no matter how small. Throughout my pregnancy, she made me feel safe, informed, and genuinely cared for. As many IVF mothers know, the journey can be filled with anxiety and uncertainty, but Dr. Shalini's calm guidance and positive approach gave me the confidence to enjoy my pregnancy and trust the process. What truly sets Dr. Shalini apart is her calm and caring nature. She was incredibly supportive during my delivery and continued to provide excellent care during the postpartum period. Knowing that she was always there to guide me made a significant difference during what can be an emotional and challenging journey. I am deeply grateful for her dedication, professionalism, and kindness. Thanks to Dr. Shalini, my IVF journey, pregnancy, delivery, and postpartum experience were handled with the utmost care. I would wholeheartedly recommend her to anyone looking for an exceptional gynaecologist, especially those undergoing fertility treatment or IVF.

    Seen for:

    Pregnancy
  • User avatar

    Harley Street Medical Centre - UAE

    Dermatology, Audiology, + 17 more

    3

    Verified

    Normally, I find the care at Harley Street excellent, and I hope my experience today was just a one off. I would not say the visit was “bad” per se, but when I called to make the appointment I was clear that it was a pediatric follow-up post 2-day discharge after delivery of the baby. As per the hospitals discharge instructions, the visit was for an auditory test and second jaundice test. I stated this when I booked the appointment. During the visit neither of these procedures were available, and we were told to go to a hospital to do them. It seems this should have been made clear during the booking process rather than having to bring the baby unnecessarily. The appointment therefore did not constitute, in my opinion, a medical consultation and instead consisted of patronizing advice such as “talk to your baby” for their development and provide them with stimulating activities. Note that I understand this might be a general spiel given to any new parents.

    Seen for:

    Paediatric (Pediatric) Consultation
  • User avatar

    Prime Medical Center Al Nahda

    Cardiology, Dermatology, + 6 more

    4

    Verified

    I would like to commend Dr. Zaynab for being one of the best doctors at Prime Medical. She always treats her patients with care and professionalism. The nurses have also been consistently friendly and helpful. I have been doing my check-ups and tests at Al Nahda for almost three years and have never had a bad experience. However, my experience during my X-ray appointment yesterday was disappointing. The radiology staff member asked me to sign a document and rushed me while I was still reading it. As a patient, I believe it is important to understand and review any document before signing. During the X-ray procedure, instead of calmly guiding me through the process, she spoke in a loud tone while giving instructions and appeared to be in a hurry throughout the examination. This made me feel uncomfortable and rushed. I hope this feedback will be taken constructively to help improve the patient experience.

    Seen for:

    Asthma
  • User avatar

    Prime Medical Center - Deira @Reef Mall

    Gastroenterology, Internal Medicine, + 18 more

    2.25

    Verified

    I visited the clinic for a facial skin concern and unfortunately found the consultation experience disappointing. During most of the consultation, the doctor appeared focused on entering details into the computer rather than properly examining or interacting with me. The actual physical examination with a torch/light was only done briefly at the end, after a diagnosis had already been communicated. Additionally, I was asked to collect medicines from the nurse/sister, and only then informed that blood tests (CBC and sugar test) would be required. This was never discussed or explained during the consultation itself, which made the process feel unclear and poorly communicated. I understand documentation is important, but I would have appreciated more attentive examination, clearer communication, and better patient interaction throughout the visit.

    Seen for:

    Skin Infections
  • User avatar

    Dr Juliana Korth

    Internal Medicine Doctor

    5

    Verified

    Dr. Juliana Korth has been an exceptional doctor throughout my treatment journey. From the very first consultation, she made me feel heard, supported, and confident in the path ahead. I initially reached out needing urgent medical support, and she was incredibly responsive, attentive, and professional. Her ability to assess my situation, explain the treatment clearly, and provide reassurance gave me the confidence I needed to move forward. She combines medical expertise with genuine care and empathy, creating a safe and supportive environment for her patients. I am extremely grateful for her guidance and highly recommend her to anyone looking for a knowledgeable, and trustworthy doctor.

    Seen for:

    Adult Mental Health
  • User avatar

    Dr Mariyam Shakeel Ahmed

    Obstetrician & Gynaecologist

    5

    Verified

    I am extremely grateful to Dr. Mariam Shakeel Ahmed for her excellent care throughout my pregnancy. She is highly knowledgeable, professional, and always takes the time to answer my questions with patience and clarity. Her calm and reassuring approach made me feel comfortable and confident during every visit. What I appreciate most is that she genuinely listens to her patients and explains everything in a way that is easy to understand. I always felt supported and well cared for under her supervision. I highly recommend Dr. Mariam Shakeel Ahmed to anyone looking for a skilled, compassionate, and trustworthy gynecologist. Thank you for your outstanding care and dedication.

    Seen for:

    Pregnancy
  • User avatar

    Dr Aqeel Farooque

    Endocrinologist, Paediatrician

    5

    Verified

    اشكر دكتور عقيل على اهتمامه بحالة ابنتي و متابعة ادق تفاصيل مرضها و تسهيل علي مهمة متابعة حالة بنتي حيث هي أصيبت بمرض سكري و عمرها 5 سنوات و صبره على سماع استفساراتي و توضيح كل تفاصيل دقيقة عن حالة بنتي و مساعدتي و تشجيعي على استخدام احدث تقنيات في متابعة مرض سكري لدى ابنتي و اشكر دكتور على جعلي أطمن أن بنتي راح تكون بخير و عافية . ماشاء الله دكتور محترفًا للغاية و ممتاز و عنده خبرات كبيرة . بنتي عمرها خمس سنوات مصابة بالسكر و عند متابعة حالتها عند دكتور عقيل أطمن انها بين ايدي امينة و انها تكون بالخير و عافية .

    Seen for:

    Childhood Diabetes
  • User avatar

    Dr. Ankita Sethi

    Fertility Doctor

    5

    Verified

    I cannot thank Dr. Ankita enough for the care and support she provided throughout my IVF journey. She made me feel comfortable from day one and explained every stage of the treatment so thoroughly that I always knew what to expect. Her kindness, patience, and reassuring approach helped ease my anxiety and made a challenging process much easier to navigate. I always felt heard, cared for, and in very capable hands. She is truly an exceptional doctor, and I am deeply grateful for everything she has done for me.

    Seen for:

    In-Vitro Fertilisation (IVF)
  • User avatar

    Prime Medical Centre - Burjuman Mall

    Internal Medicine, Orthopaedic Surgery, + 6 more

    3

    Verified

    Very unprofessional. X ray query from insurance wasn’t responded to. It was told that nurse will call and inform me once approval is received. No call was given neither I was informed. I came on the next day to check. The Nurse wasn’t available. Another nurse informed me that the Dr. didn’t respond to insurance query yet. This is so unprofessional and no respect for patients time. Very bad experience. I pay higher coinsurance here on Prime and still I get such pathetic service. Total waste of time.

    Seen for:

    Osteoarthritis
  • User avatar

    Dr Wasim Rauf Kadri

    Internal Medicine Doctor

    5

    Verified

    Thank you for your excellent care and support by Dr. Wasim Rauf Kadri. I truly appreciate his patience in listening to my concerns, his approachable manner, and clear explanations he provides. His professionalism, compassion, and willingness to take the time to understand patients make a real difference. It is reassuring to be under the care of a doctor who is both knowledgeable and genuinely caring. Thank you for his dedication and kindness.

    Seen for:

    Hypertension (High Blood Pressure)
  • User avatar

    Prime Medical Center King Faisal

    Urology, Cardiology, + 12 more

    5

    Verified

    Dr. Afsha is extremely professional, knowledgeable, and friendly. She listened very carefully to the concerns my wife was experiencing and took the time to explain everything clearly. Her expertise and attention to detail gave us great confidence in the treatment and advice she provided. We truly appreciated her caring approach and excellent patient care. Highly recommended for anyone looking for a skilled and compassionate dentist.

    Seen for:

    Scale & Polish
  • User avatar

    Dr. Radheshyam Sament

    Orthopaedic Surgeon

    5

    Verified

    I had a great experience with Dr. Radheshyam Sament. He is highly knowledgeable, professional, and takes the time to explain the condition and treatment plan in detail. His caring approach and expertise gave me confidence throughout my treatment. The consultation was thorough, and I am very satisfied with the care I received. I highly recommend Dr. Radheshyam Sament to anyone looking for an experienced spine surgeon in Al Ain

    Seen for:

    Minimally Invasive Spinal Surgery
  • User avatar

    Prime Medical Center Ajman

    Ear, Nose & Throat (ENT), Cardiology, + 11 more

    5

    Verified

    Good morning. As i was facing earwax issues and struggling for hearing , i suddenly called the toll free number and from their i got a valid information about my insurance, the doctor to consult and branch. Once i reach ajman grandmall prime all the way from dubai I didn’t expect the service , behavior and the consultation will be this much easier, helpfull and lovely Thank you very much

    Seen for:

    Ear Wax
  • User avatar

    Prime Medical Centre Al Warqa

    Cardiology, Dermatology, + 6 more

    2

    Verified

    لم تتعامل الدكتورة أسماء ناجي مع الحالة بالمستوى المطلوب من العناية والاهتمام. اقتصرت الإجراءات المتخذة على تقديم طلب للموافقة من شركة التأمين. عادةً ما تستغرق موافقات التأمين دقائق معدودة، خاصة وأننا لم نستخدم أي مبالغ من التأمين هذا العام. على الرغم من خطورة حالة المريضة، لم تبدِ الدكتورة الحرص الكافي على إنجاز معاملة التأمين، ولم تتواصل معنا على الرغم من مرور أكثر من 24 ساعة.

    Seen for:

    Filling

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