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  • User avatar
    Prime Medical Centre Al Warqa

    Cardiology, Dermatology, + 6 more

    5.0

    Verified

    I recently visited Prime Hospital, Dubai during a very challenging period due to a serious urological condition. From my first consultation, I was extremely impressed by the professionalism, expertise, and compassionate care provided by Dr. Issam AlMajdalawi, Consultant Urologist, and his nurse, Aaron. Their strong collaboration and patient-focused approach made a significant difference throughout my treatment journey. Following a series of thorough diagnostic tests, Dr. Issam clearly explained my condition to me, including my severe prostate enlargement, bladder compression, blood test results, prostate size, and urine flow metrics. He reassured me that the condition was not cancerous and carefully outlined all available treatment options, helping me make an informed decision to proceed with Rezum therapy to restore my quality of life. The procedure was carried out professionally under Dr. Issam’s supervision. Although I experienced temporary mobility issues upon waking from surgery, Dr. Issam was present to calmly explain the procedure, the observations made during surgery, expected side effects, and the recovery process. His reassuring manner, clinical expertise, and compassionate communication gave me great confidence and peace of mind. During my two-night stay, I was supported by a dedicated nursing team who demonstrated exceptional care, professionalism, and attention to detail. I would particularly like to acknowledge Jet, Jan, and Jinci Shaji, whose kindness and support stood out. All other nursing staff were equally attentive and professional. Following surgery, I unfortunately developed a post-operative infection and experienced severe pain and swelling. The emergency team, including Dr. Amjad and Dr. Omar, responded promptly and professionally. Despite Dr. Issam being overseas at the time, the medical team consulted him to ensure the most appropriate and informed treatment decisions were made. I felt truly cared for during this difficult moment. Today, I am recovering well, my symptoms have significantly improved, and my quality of life has been restored. I am deeply grateful to God and to all the doctors, nurses, and staff who supported me throughout this journey. My sincere and special thanks go to Dr. Issam AlMajdalawi and Aaron for their outstanding care, professionalism, and dedication.

    Seen for:

    Obstructive Uropathy (Hydronephrosis)
  • User avatar
    Prime Medical Center Ajman

    Ear, Nose & Throat (ENT), Cardiology, + 11 more

    4.0

    Verified

    Dear Management Team, I am writing to formally express my disappointment regarding the experience my son and I had during our visit to Prime Medical last night. Upon arrival, we were waiting for more than 20 minutes for basic procedures such as checking blood pressure and other preliminary details. During this time, I was seated in the waiting area with my son. I observed the nursing staff engaged in personal conversations among themselves, while patients continued to wait. What was most concerning was that a family who arrived after us was allowed to enter directly before us. One of the nurses clearly saw that I had arrived earlier and was waiting for my turn, yet no action was taken. As a frequent patient of Prime Medical, I did not expect such rude and unprofessional behavior. Eventually, I tried to enter Dr. Geetika’s room when my turn should have come. However, a lady nurse stopped us very rudely and allowed another family to enter, stating they had an appointment. This entire situation was handled without proper communication or courtesy, which made the experience very unpleasant and stressful for me and my child. The only positive aspect of this visit, as always, was the behavior of Dr. Om Prakash. I truly admire his professionalism, dedication, and the care he provides. He consistently treats patients with respect and prescribes medication appropriately based on the health condition. His conduct reflects the standard of care I expect from Prime Medical. I humbly request the management to take this complaint seriously and address the behavior of the nursing staff, so that no other patient has to go through a similar experience in the future. Thank you for your time and attention to this matter. I hope appropriate action will be taken.

    Seen for:

    Hypertension (High Blood Pressure)
  • User avatar
    Saudi German Hospital Ajman

    Cardiology, Ear, Nose & Throat (ENT), + 5 more

    5.0

    Verified

    Writing this with a heart full of gratitude. From day one of my pregnancy, Dr. Aida Al Khatib has been nothing short of exceptional. She didn’t just listen — she truly heard me. Every concern, every fear, every tiny symptom… she took it all seriously. Tracked my progress. Tracked my baby’s progress. Calmed me when I spiraled. Reassured me when Google tried to scare me. And considering this was a high-risk pregnancy (gestational diabetes + high blood pressure + third C-section after a long gap), her care meant everything to me. She made sure I followed every precaution, every step, every check. Never rushed me. Never dismissed me. Always present. Always kind. I was TERRIFIED going into my third C-section. High risk. Long gap. So many what-ifs in my head. But Dr. Aida handled everything with such confidence, calm, and precision that it felt… safe. Controlled. Professional. Reassuring. Now, 10 days postpartum — Alhamdulillah — I feel like I’m already back on my feet. Energised. Strong. Almost like nothing even happened. That’s how clean, smooth, and well-managed everything was. Also a huge thank you to her wonderful assistant, Nurse Sheeja — the quiet superhero behind the scenes. Making sure all documents were ready, appointments smooth, and pregnant women (who already have zero patience left 😅) don’t have to wait long. If you’re pregnant and reading this — Dr. Aida is your person. Your safe space. Your calm in chaos. Your best decision during this beautiful yet overwhelming phase. I 100/100 recommend her. Truly. Forever grateful 🤍

    Seen for:

    C-Section (Caesarean Section)
  • User avatar
    Dr. Akhilesh Sapra

    Gastroenterologist, General Surgeon

    5.0

    Verified

    I am extremely grateful to Dr. Akhilesh Sapra of Prime Hospital for performing my recent gall bladder surgery successfully. From the very beginning, he was professional, knowledgeable, and reassuring. What also sets him apart is his kindness and care—despite his very busy schedule, he graciously accommodated me for my post-surgery check-up and took the time to ensure I was recovering well. That level of care means a lot to a patient and speaks volumes about him as both a doctor and a person. I would also like to give special appreciation to his nurse(Nurse Grace Thomas), who was absolutely amazing throughout the entire process. From surgery preparation to attending to my post-surgery needs, she was incredibly supportive, kind, and accommodating. She accommodates messages even after her working hours. Her patience, and helpful nature made a huge difference in my recovery experience. I highly recommend Dr. Akhilesh and his team to anyone seeking excellent medical care combined with genuine compassion. Thank you for making a challenging time easier

    Seen for:

    Gallbladder Removal (Cholecystectomy)
  • User avatar
    Harley Street Medical Centre - UAE

    Dermatology, Audiology, + 17 more

    5.0

    Verified

    I had a very positive experience during my visit to the Urology Department. From the moment I arrived, I was treated with professionalism, care, and respect. The nursing staff were extremely supportive and compassionate, explaining each step of the procedure clearly and ensuring I felt comfortable throughout. Dr. Stefan Schumacher demonstrated exceptional expertise and a reassuring manner, which greatly reduced any anxiety I had. The urodynamics procedure was conducted smoothly and with great attention to patient comfort. I am truly grateful to the entire team for their dedication, kindness, and high standard of care. Thank you for making what could have been a stressful experience feel safe and well-managed.

    Seen for:

    Urine Incontinence
  • User avatar
    Prime Medical Centre - Burjuman Mall

    Internal Medicine, Orthopaedic Surgery, + 6 more

    1.0

    Verified

    our appointment with Dr. Trivedi at 2:30 PM and by the time we reached clinic was 2:44 and we called out on our token @2:52 by the time receptionist told us that Dr have stop taking patients as he finish his day at 3 which we respect but still it was not 3 PM i found Dr leaving in front of me and i still requested and apologize for being late and he refused completely to see my son and left @2:54 pm saying his room has been taken by other fellow Dr. where i saw room was taken way after he left. and he didnt bother to my son at all

    Seen for:

    Cold
  • User avatar
    Prime Corp Medical Center - Al Qusais

    Cardiology, Dermatology, + 6 more

    4.0

    Verified

    After seeing the blood test results , doctor informed its mild infection whereas my son developed fever and ear pain. Cough increased. When I call the doctor through call center, Doctor informed me directly that he will prescribe Anti biotic since the fever and ear pain persists. But he didn't prescribe and I was not informed also. One day before only Doctor should have prescribed Anti biotic. We visited another doctor and got it. And my son couldn't attend school for 4 days and he was crying over ear pain. That gave us trouble.

    Seen for:

    Paediatric (Pediatric) Consultation
  • User avatar
    Prime Hospital Garhoud

    Endocrinology and Diabetes, Rheumatology, + 19 more

    5.0

    Verified

    The doctors who assisted me during my surgery were very professional. From the beginning up to now, I feel like they treated me as part of their family, not just as a patient. That’s why I felt comfortable and confident that I was in good and safe hands. Thank you to my surgeon, Dr. Verushka, and her team. Even if our families cannot take care of us because they are far away, at Prime Hospital they will take care of you so you won’t feel the loneliness of being away from your family, who should have been by your side.

    Seen for:

    Gallbladder Removal (Cholecystectomy)
  • User avatar
    First Psychiatry Clinic

    Psychology, Psychiatry

    5.0

    Verified

    First Psychiatry Clinic provides a calm, welcoming environment with a highly professional and compassionate team. The psychiatrist took the time to listen carefully, explained everything clearly, and made me feel comfortable throughout the consultation. The staff were respectful, organized, and supportive from scheduling to follow-up. I truly felt heard and understood, and the care I received was thoughtful and effective. I would highly recommend First Psychiatry Clinic to anyone seeking quality mental health care.

    Seen for:

    Anxiety Disorder
  • User avatar
    Dr. Daria Fedorenko

    Obstetrician & Gynaecologist

    5.0

    Verified

    Would like to express my sincere appreciation to Dr. Daria Fedorenko an exceptional gynecologist the doctor is ethical, attentive to details, she is competent, patient She explained every step clearly and thoroughly, answered all my questions with patience, and ensured I felt supported and at ease throughout the entire visit. She is attentive, respectful, and explains everything clearly, creating a comfortable and trusting atmosphere. I highly recommend her to anyone seeking expert and caring women’s healthcare.

    Seen for:

    General O&G
  • User avatar
    Dr. Sumeet Sukhi

    Ophthalmologist

    5.0

    Verified

    Dr. Summit Sukhi is absolutely amazing. He treated my cornea problem very well and explained everything clearly. He is very kind, polite, and professional. Honestly, he is the best eye doctor at Prime Medical. Thank you so much, Dr. Summit, and thanks to the entire team for taking such good care of patients.

    Seen for:

    Vision Problems
  • User avatar
    Dr. Amer Al Homsi

    Dermatologist

    5.0

    Verified

    I had the esthetics procedures for the first time immediately after the consultation with the doctor. It is the right decision I made in my life and the results were amazing.My face looks glowy and moisturize, it is hardly you can tell what procedure I made.

    Seen for:

    Skin Rejuvenation
  • 5.0

    Verified

    Dr.Keerthi is truly a blessing. Not only highly skilled, but also very humble and caring. I am deeply grateful for the dedication and support provided during my treatment. May God bless you with good health and success always.

    Seen for:

    Surgical Oncology
  • 5.0

    Verified

    Dr. Mehrnoosh, has been our family dentist for years. She’s very professional and always looks for the best solution. After a sporting accident, she restored my chipped tooth with a very natural result. Highly recommended.

    Seen for:

    Dental Surgery
  • User avatar
    Dr. Antony Louis Rex Michael

    Orthopaedic Surgeon

    5.0

    Verified

    This is my second injury to be treated by doctor Antony. Very pleased with his way of working. Always gives me the exact examination which is all what i ask for and gives me the proper treatment and advices. Very thankful

    Seen for:

    Sports Related Spine Injuries
  • 5.0

    Verified

    Dr Caroline was excellent. My breast screening was conducted with professionalism and care. She was clear, reassuring, and highly skilled. A wonderful doctor who I would confidently recommend to anyone

    Seen for:

    Cancer Prevention and Screening

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