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Find your trusted Doctor

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

The Pharmacist (Ancy) is very slow and inconsiderate. My baby was complaining about his stomach hurts and vommitted at home so we to Prime Clinic for check up. The doctor prescribed Dompy to take immediately in the clinic and observe him 15-30 mins if he continues to vomit. The nurse told us to collect the medicine in the pharmacy to give it to my son on the clinic as per doctor advised. My husband waited and came back and forth telling the nurse that the pharmacist did not call his name to give attend immediately so we can have the medicine and give to our son immediately. The nurse said she called Ancy already to hand over the medicine immediate for we need it to treat my son in the clinic. When I was the one to go to the pharmacy instead, I told her that my son needed already the medicine and my husband came there several times but she did not called his name to attend first for it’s urgently care for my son’s health. Andy told me that we have to wait for she is still attending another customer and needs insurance approval. After my son took the medicine, he vomitted again so the doctor prescribed the injection that needs to go back to the pharmacy and undergo same procedure to wait and approved by the insurance before my baby have the injection. After the injection, the nurse told us that doctor gave oral solution to be taken at home which needs again to go back to the pharmacy to take same process. Your process in the clinic and pharmacy is killing the patient. Please check your standard of procedures for the communication and delivery of in-clinic treatments. For the patients needs immediate attention and assistance however patient needs to come back and forth to your pharmacy and clinic with miscommunication between the nurses and pharmacist. No one care about the time that my son needed already the medication and instead of apologizing they are pointing each other who’s not giving the proper advice.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

We have been visiting this center for past 6-7 years and it’s was always a good experience, but now there have been some staff changes which is not in a good way, the receptionists are mostly now Arabs always talking to each other. In my last visit i had a bad experience with ghe accountants, they had no information about the vaccine and told me wrong price , as this was my daughter’s 3rd and last dose of same vaccine and i knew the price i corrected them, while standing there they wrongly charged a person a later when he came again with some prove they apologised him and returned his money, but again they asked me to pay 25% of lab and radiology charges along my insurance, which was unusual to me as my insurance clearly says nil copayment for these services . So i had to open my insurance virtual card to show it to them and again they were like sorry sorry it was a mistake. What kind of attitude is that wasting our time. In pharmacy the waiting time was also very long i had to wait 40 minutes just for 1 medicine already covered from insurance.

Dr. Redwan Kalash

ENT Surgeon

I have been a smoker for 5 years. I’ve become a heavy one last year & been suffering from hoarseness in my voice for a while! Been to many ENT drs but never felt any different! This is when I knew when it comes to vocal cords, we should go to a Laryngology one & Dr Redwan Kalash is the EXPERT you should seek. The Laryngoscopy went so smoothly & he showed me my vocal cords in the video & spent a lot of time explaining why my cords look like this! He explained every single detail & gave me the guidance how to improve my lifestyle in the coming 3 weeks. All drs asked me to quit smoking, Dr Kalash was the only one who showed me why I need to. The amount of knowledge I’ve received today will defo change my lifestyle forever. Thank you Dr Redwan Kalash for all the information & all the care.

Dr. ahmed hassn

General Surgeon, Weight Loss & Bariatric Surgeon

I am very happy that Dr. Ahmed Hassn sis my abdominal hernia operation. The operation went very well, no complications after. I used pain killers only 2 days more after I discharged from hospital, so I believe he did a very careful and gentle job during the operation. After surgery he visited me and also the day after in the morning, making sure I am okay. He explained me every single thing that I need to be careful about and that I need to do for fastest recovery. He also set the follow up appointment and took care of things himself, even removing the stitches; it is maybe a small thing but for me it shows how he cares about his patients and how hands on he is. I can say, he is a doctor that you can fully trust; his knowledge, his background, his experience.

Dr. Lobna Sallam

Obstetrician & Gynaecologist

I would like to express my deepest gratitude and admiration for my gynecologist Dra. Lubna. After living in the UAE for more than 15 years, I can confidently say she is the best professional I have found. She stands out not only for her medical expertise, knowledge, and dedication, but also for her exceptional human touch. She truly listens, understands her patients, and provides care with empathy, respect, and genuine support at every stage. Thanks to her care and professionalism, we were able to welcome our baby, something we will forever be grateful for. I highly recommend her to any woman looking not only for an outstanding specialist, but also for someone who truly cares about her patients' well-being.

Dr. Francois Prunel

General Surgeon

I had my laparoscopic cholecystectomy recently, and I’m truly grateful for the care I received. Dr. Francois was very accommodating and made me feel safe and reassured from the very beginning. I was honestly scared at first, but he took the time to explain everything clearly and made sure I was comfortable and confident before the procedure. Throughout the process, I felt that I was in good hands. His calm and professional approach really helped ease my anxiety. The surgery went well, and I’m now recovering smoothly. I highly recommend him to anyone who may be feeling nervous—he genuinely cares about his patients and ensures they feel safe every step of the way.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I visited the hospital early morning for my severe pain in chest, the staff were not quick but took some time. Later took time for medicine and as system was having issue, medicine was not provided. Later in afternoon i had appointment with doctor, i visited with doc was fine, as Saturday too many patients but again took so much time for medicine. There is issue with insurance companies also they immediately reject all medicines and later approve. The team should have some discussion these rejections to avoid delays which affects the customer service. Patients come for treatment and go without medicine this needs to be sorted out.

Dr Yarub Group - HMRT Polyclinic

Dentistry, Oral & Maxillofacial Surgery, + 1 more

I had an excellent experience with Dr. Yaroob. From the moment I walked into the clinic, I felt welcomed and comfortable. Dr. Yaroob is highly professional, attentive, and truly cares about his patients. He explained every step of the procedure clearly, which made me feel at ease and confident. The treatment was smooth and completely painless, and the results exceeded my expectations. I really appreciated his patience, precision, and dedication to providing the best care possible. I highly recommend Dr. Yaroob to anyone looking for a skilled and trustworthy dentist. Thank you for the outstanding service!

Dr Sally al Meshhedani

General Practitioner

I would like to express my heartfelt appreciation for such a truly caring and compassionate Beautiful Doctor sally From the moment I walked in, she genuinely cares. Such a warm approach personally referring and walking me to the relevant department and personally calling reassuring once reports are there You go beyond simply treating patients—you bring comfort, good vibes. Your professionalism, dedication reflect how deeply you care about the wellbeing of others. Thank you for being not only an excellent doctor, but also a wonderful lovely human being.I am so fortunate to have been under your care.

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I have visited several different branches of PRIME Medical Centers, and I would like to raise a concern about the Motor City branch. There is a very strong scent in the facility, which can be overwhelming. I have tried to bring this to the attention of the staff, as strong fragrances in a medical environment can trigger various types of allergies and sensitivities. I kindly request that the use of aroma diffusers be reconsidered, especially since some patients visiting the neurologist may already be suffering from nerve-related sensitivities or irritation

GeneFit

Clinical Genetics, Cosmetic (Aesthetic) Medicine, + 2 more

The staff are incredibly helpful and professional. You genuinely feel heard, and they guide you through every step of the process with real attention to detail. They don’t overpromise or try to oversell—it never feels like it’s just about the money. Their focus is truly on helping you achieve the best possible results. Thank you, team! I’ve lost fat, gained muscle—what could be better than that? My energy levels have increased, my inflammation has reduced, and I feel much more relaxed. Honestly, they’ve made a huge difference.

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

I would like to express my appreciation for the care and attention provided by the doctor. The doctor attended to me with great patience, listened carefully to my concerns, and ensured a thorough understanding of my condition. The treatment prescribed was appropriate and effective, and I felt confident in the guidance provided throughout the consultation. Overall, it was a very positive experience, and I am grateful for the professionalism and support.

Advanced Care Oncology Center

Imaging (Scans), Oncology

Thank you to all staff of ACOC,specially to the beautiful and kind staff at radiation department ma'am Abegail,ma'am faith thank you so much for the beautiful smile and care on me during my treatment.i want to express also my gratitude thanks also to ma'am Christy and ma'am Aisha they did well Thier job they care and so helpful on me during my radiation.to ma'am alisar who hep me to settle my co payment..again ACOC is 100 percent excellent job

Dr. Oksana Melnyk

Obstetrician & Gynaecologist

Our family is grateful for the care and support we've received from Dr. Oksana. She has been extra attentive during our prenatal visit and beyond. Appreciate her resourcefulness, professionalism and guiding us to make the right health related decisions. She made me feel at ease to speak with her about anything and always available to help in any manner she can.

We recently visited Dr. Sataya and had a very pleasant experience. He was professional and reassuring throughout the consultation. Her nurse, Twinkle, was extremely patient and kind. My child received a vaccine during the visit, and the entire process was handled in a very friendly and comforting manner. Overall, it was a great experience.

Dr Tamara AlKeileh

General Surgeon

I am deeply thankful to Dr. Tamara for the successful surgery and the kindness shown throughout my treatment. From the first consultation to the recovery period, I felt safe, well-informed, and in very capable hands. Your professionalism and compassion made a difficult time much easier for me. I truly appreciate everything you have done.