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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

My appointment was scheduled at 8:45 PM. Upon arrival, the male Filipino staff at the reception was on his phone and took around two minutes to notice me before directing me to the second reception for the Pulmonology Department. The doctor consultation itself was satisfactory. However, the nurse appeared to be in a hurry, likely due to shift ending, and I was instructed to go to another clinic for my nebulization. While I understand shift constraints, the transition was not handled well. At the second reception, the male Indian staff was rude when I asked where I could have the nebulization. He questioned me about who my nurse was—something I would not reasonably know, as nurses are not introduced to patients as they are in other hospitals. When I explained this, he simply told me to “go there and find a nurse myself,” which was unprofessional. When I eventually found a nurse, she administered the nebulization but left me unattended, instructed me to stay for 10 minutes, and told me to turn the machine off myself. She did not check on me again. During the treatment, the hose disconnected because it was not properly attached. Fortunately, I knew how to fix it myself. Overall, the experience reflected poor service, lack of coordination, and inadequate patient care, particularly from the reception and nursing staff. I hope this feedback helps improve patient experience moving forward.

Prime Medical Center Mizhar

Dentistry, Dermatology, + 14 more

I had an appointment today with the urologist Dr. Abu Talib, who sits at the Arabian Center branch of Prime Medical. I visited him, saw his face, exchanged a couple of words. He asked me two questions and prescribed an ultrasound and a test. However, the doctor who was supposed to perform the ultrasound was not available, and I was told to come back tomorrow. Unfortunately, tomorrow wasn’t possible for me due to other commitments. I mentioned I would consult another doctor. At that point, he told me I had to pay for the consultation charges, despite not prescribing any medicine or providing any treatment. On top of that, he spoke to me very rudely. You can check my history—I’ve been using Prime Medical for a long time, including the Nadha branch, Arabian Center branch, Al Warqa branch, and Prime Hospital. You can check this under my registration number. I felt extremely bad about how the doctor behaved. Then, Mr. Ala helped me, and I consulted Dr. Saboor Rizvi Syed at the Prime Medical Reef Mall branch. Please ensure you follow up with the doctor to understand why he behaved so disrespectfully toward me.

Harley Street Medical Centre - UAE

Dermatology, Audiology, + 17 more

I would like to sincerely thank Dr. Kimlin George for the exceptional care and professionalism she provided during my recent visit. From the very first consultation, she was incredibly informative, patient, and thorough in her assessment. She took the time to listen carefully to my symptoms, explained everything clearly, and ensured I fully understood both the diagnosis and treatment plan. This is the first time I’ve felt that such proper care and genuine attention were given to my balance and vertigo concerns. Her methodical approach and depth of knowledge gave me great confidence and reassurance. I left the appointment feeling satisfied, well-informed, and optimistic about my recovery. I highly recommend Dr. Kimlin to anyone dealing with balance disorders or vertigo, you will be in truly capable and caring hands.

Dr Anwar Alroubaie

Oncologist

Dr. Anwar is an exceptional oncologist. From our very first consultation, he was kind, patient, and incredibly reassuring. He took the time to explain the entire treatment process clearly and thoroughly, which meant a great deal to us—especially as we had traveled from abroad specifically to receive care. His professionalism, compassion, and clear communication made a challenging situation much easier to navigate. We are truly grateful for his care and would highly recommend him to anyone seeking an oncologist who genuinely puts patients first.

Dr Azenith Limpalan

Paediatrician

Thanks to Dr. Azenith, her response to my son’s illness and concerns truly showed how much she cares for her patients—especially children. She takes the time to listen and never rushes, which is why we decided to change my son’s pediatrician and are so grateful we found Dr. Azenith. She is kind, attentive, and treats my son appropriately, always giving the care he truly needs. Thank you, Dr. Azenith, for always being available on Wa whenever I worry about my son. God bless you and the entire team.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

I am extremely grateful to Prime Medical Hospital for the excellent care I received during the birth of my baby. From admission to discharge, the entire experience was handled with professionalism, compassion, and efficiency. The doctors, nurses, and support staff were incredibly kind, attentive, and supportive, making me feel safe and well cared for at every step. Thank you to the whole Prime Medical Hospital team for making my childbirth experience positive and memorable.

Neile Brown

Physiotherapist

I have been having knee pain for a while and always struggled with it. Neile is an amazing physio and person. Very well experienced and knowledgeable, I’m the first visit he made sure to carefully assess my main issues and then have a clear understanding on what we need to focus on to improve mobility and strength around the knee. Highly recommended Neile for anyone looking for a great physio.

Diversified Integrated Sports Clinic (DISC) - DHCC

Chiropractic, Family Medicine, + 5 more

Tried to book with Khalid on wa. It was a disaster . She proposes times that need 24 hrs gap to proposing other times where I confirm within less than 60 seconds only for her to say that slot is taken !!! Worst experience ever . Took me an hour to book 2 slots with back n forth. And the slots she proposed after it was booked is gonna make me stuck in traffic for 2 hours at least

Dr Mir Awais Talpur

General Practitioner

Overall, the visit went well. However, the only aspect I found unprofessional and quite irritating was that the doctor immediately suggested surgery. In my humble opinion, it would be more appropriate to first begin with a conservative treatment and monitor the progress. Surgery should be considered only as a last resort, and only if other treatment options prove ineffective.

Al Das Medical Clinic

Family Medicine, Obstetrics & Gynaecology, + 2 more

I got 2 appointments booked with Dr Marianna, pediatrician and Dr Mattias, with Dr Marianna it was at 9 am at Medows, she wasn't there, upon checking with the staff she needed 15 min to reach. Dr Maria's turned out yo be on the Palm though there was no information about the location in the confirmation message. In general very disappointing and frustrating experience.

Dr. Dima Ghaith

ENT Surgeon

Dr Dima is very professional, every step of the treatment plan was explained thouroughly answering all the questions I needed before my surgery. Also, post surgery care was amazing and the follow up visits was to make sure that my surgery is as successful as possible Thank you so much dr Dima for your efforts towards your patients

NeuroActive Health Hub

Chiropractic, Pain Management, + 2 more

I have been a patient with Dr. Nageena, for several Months and u am happy to have her. She is very communicative and at the same time straight forward and always eager to engage into a constructive therapy session. Furthermore the reception team is amazing. Very considerate, helpful and prompt. Thank you to all of them.

Dr. Lobna Sallam

Obstetrician & Gynaecologist

احسن دكتورة مافي مثل دكتورة لبني والله ،، من ناحيه تعامل وأسلوب حتى ولادتي عندها كانت بسيطه وما حسيت باي ألم ،، الله يسعدهاااا ويوفقها احسن دكتورة ف الدنيا ،، تعاملت مع وايد دكاتره ف فتره حملي وتلعوزت معاهم وايد بس لما رحت الدكتورة لبنى حرفيا ارتحت وكل أموري كانت زينه ..، احبججج مة دكتورة ومشكورة ع كل شي

Dr. Sarah Rizk

Paediatrician

Dr Sarah is an exceptional pediatrician: kind, highly professional, and genuinely human in her approach. She takes the time to listen, explains everything with clarity, and shows remarkable attentiveness at every visit. I always feel reassured knowing my child is in her care. I highly recommend her.

King China Tcm Acupuncture Centre

Traditional Chinese Medicine

Authentic traditional medicine practiced with deep knowledge and care. The practitioner’s understanding of ancient healing principles is evident in every treatment. Felt genuine relief and balance after sessions. A rare place where centuries-old wisdom meets modern wellness needs.

Dr Armando V Cruz Guevara

General Practitioner

The doctor and other staff were professional and respectful. However, the staff member taking vital signs communicated in a scolding and condescending manner, which was inappropriate.. Improvement in communication and bedside manner is needed for that role.