Mr Manjit Mehat

Hi there. Thank you so much for your kind and detailed feedback. We’re delighted to hear that Mr Mehat made you feel at ease from the very beginning and helped to reassure you ahead of your surgery. It’s wonderful to know that all of your questions were answered thoroughly and that Mr Mehat and Clare supported you in choosing the best option for your individual circumstances. Making sure patients feel fully informed, confident and comfortable every step of the way is incredibly important to us. We’re so pleased that you felt well prepared for both your procedure and recovery, and your kind review will mean a great deal to the team. Thank you again for sharing your experience! Erin

Hi there. Thank you for taking the time to share your feedback. We’re really pleased to hear that your procedure with Mr Mehat was well organised and that you found the experience relaxed and straightforward. We’re sorry to hear that your initial booking was not handled as smoothly as it should have been and that this led to a longer wait. This isn’t the level of service we strive to provide, and we’ll be sure to share your comments with the team so we can continue to improve. It’s great to know you felt well looked after at the facility, and we completely understand how helpful it would have been to have your husband with you to hear the discharge advice and aftercare guidance. We appreciate you highlighting this. Thank you again for your honest feedback, and we wish you all the very best with your continued recovery. Thanks, Erin

Hi there. Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are delighted to hear about your Mum’s positive experience with Mr Mehat and the team at Shawfair Park. We understand how important it is to feel supported, especially when caring for a loved one with dementia, and it’s wonderful to know that the compassion, patience and understanding shown by Mr Mehat, Clare, Joy and the wider team made such a difference to both you and your Mum. Ensuring you could stay by her side throughout the journey is something we’re really pleased we could accommodate. It’s fantastic to hear that the decision to carry out both procedures together worked so well and made the overall experience smoother and less stressful. Most importantly, we’re so pleased that your Mum is enjoying such a significant improvement in her vision and quality of life. Your lovely review means a lot to us and we will be sure to pass on your thanks to everyone involved. Wishing you and your Mum all the very best moving forward. Thanks, Erin

Hi there. Thank you for your feedback! We’re so pleased to hear that everything went exactly as planned with Mr Mehat. Providing a smooth and reassuring experience for our patients is always our priority, so it’s great to know this was reflected in your journey. We appreciate you taking the time to share your experience and wish you all the best with your continued recovery! Thanks, Erin

Hello. Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with Mr Mehat. He cares about his patients and it’s wonderful to know that came through during your treatment. We appreciate you taking the time to share your feedback, and we’re pleased you felt well looked after throughout your journey with us. Thanks, Erin

Hi. Thank you for your lovely feedback! We’re so pleased to hear your procedure went very well with Mr Mehat. It’s always great to know our patients have a positive experience and are happy with their results. If you ever have any questions or need support as you continue your recovery, please don’t hesitate to get in touch. Thanks, Erin

Hi there. Thank you so much for your kind words, we’re delighted to hear how much your vision has improved since your surgery with Mr Mehat. It’s fantastic to know you’re enjoying the results three months on. It’s also completely understandable to experience some ongoing symptoms such as watering or a sensation of something in the eye during the healing process. This can be part of normal recovery, but we’d always recommend getting in touch with the clinic so our team can offer personalised advice and ensure everything is progressing as expected. We’re here to support you every step of the way, so please don’t hesitate to reach out if you have any concerns. Thanks, Erin

Hello. Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with Mr Mehat and that his surgical expertise and professional manner made such an impression. We’re very proud of the high standard of care our consultants provide, and your kind words will mean a great deal to him and the entire team. Wishing you all the very best with your recovery and your continued vision journey. Thanks, Erin

Hi there. Thank you so much for your lovely feedback! We’re delighted to hear that you felt everything was clearly explained both before and after your treatment. Making sure our patients feel informed, reassured and confident at every stage of their journey is incredibly important to us, so it’s wonderful to know we achieved that for you. Your lovely words mean a great deal to our team, and we’re so pleased you had a positive experience. Thanks, Erin

Hi there. Thank you for taking the time to share your feedback. We’re pleased to hear that you were happy with your appointment and that the explanations you received were clear and helpful. However, we’re sorry to learn that your vision was still affected when driving home after your dilating drops. While these drops can take several hours to fully wear off, we understand how unsettling this can be and we’ll use your comments to help us improve the guidance we give patients when planning their journey home. We also appreciate your thoughts regarding the timing of your follow-up appointment. Patient feedback is incredibly valuable, and we will share this with the clinical team as we continually review our processes to ensure they meet our patients’ needs and expectations. Thank you again for your honest and helpful comments. Thanks, Erin