Dr. Geetha Gandluru

Thank you for taking the time to share your feedback. We’re delighted to hear that your experience with Dr. Geetha was positive and that her care met your needs. Understanding follow-up steps is a cornerstone of our approach, and we truly value that you felt supported and informed throughout your visit. Dr. Geetha’s dedication to compassionate, patient-centered care is integral to the Harley Mind Care team, and we’re thrilled to see her work making a difference. Should you have any further questions or require assistance in the future, please don’t hesitate to reach out—we’re always here to help. Warm regards, The Harley Mind Care Team

Thank you for sharing this — we’re very sorry to hear that your child felt dismissed during their appointment with Dr. Gandluru. We completely understand how upsetting and disappointing this must be, especially given the expectations around specialist care for teenage girls. Every young person deserves to feel heard, respected, and supported during an assessment. If that wasn’t your child’s experience, we sincerely apologise. Your feedback will be shared with our clinical leadership team so this can be reviewed carefully. If you would like us to look into this further or formally review your child’s appointment, please don’t hesitate to contact us directly at hello@harleymindcare.com . We would welcome the opportunity to understand more and ensure appropriate follow-up.

Thank you for your feedback, and we appreciate the opportunity to clarify. In most cases, once a diagnosis is reached, the clinician will schedule a follow-up appointment. This typically happens after the full report has been generated and all supporting documents and assessment forms have been reviewed. The follow-up ensures there’s time to explain the diagnosis thoroughly, answer any questions, and discuss next steps, including treatment or support options. We understand how important it is to know what to expect, and we’re working to improve how this is communicated from the outset. If you have any further questions, please feel free to get in touch with us at hello@harleymindcare.com .

Thank you so much for your warm and thoughtful feedback. We're truly pleased to hear that Dr. Geetha Gandluru's kind and understanding approach made such a positive impact on your experience. Creating a space where patients feel listened to, informed, and genuinely cared for is exactly what we strive for, and it's lovely to know that came through during your treatment. Your recommendation means a great deal. If there’s anything more we can do to support you, please don’t hesitate to reach out. Wishing you all the very best.

Thank you for your feedback. We're really pleased to hear you had a very good experience with Dr. Gandluru. If there's anything more we can do to support you, please don't hesitate to get in touch. Wishing you all the very best.

Thank you for your kind feedback. We're so pleased to hear that Dr. Geetha Gandluru provided a supportive and understanding space for you to talk through your current challenges. Her compassionate approach and practical advice are a key part of how she helps patients feel heard and empowered. If you need any further support, please don’t hesitate to reach out. Wishing you all the very best.

Thank you for your feedback. We're really pleased to hear that you had a positive experience with Dr. Geetha Gandluru. If there's anything more we can do to support you, please don't hesitate to reach out. Wishing you all the very best.

Thank you for your feedback, and I’m very sorry to hear that there was a delay in prescribing your medication. We understand how important timely prescriptions are — delays can cause unnecessary distress and disruption to care, and we sincerely apologise for the impact this has had. Your comments will be shared with our team to review where the process broke down so that improvements can be made. If your prescription issue is still unresolved or you need urgent support, please contact us directly at hello@harleymindcare.com so we can address it as a priority. We appreciate you taking the time to let us know, and we're committed to making this right.

Thank you so much for your thoughtful feedback. We're truly glad to hear that the doctor made both you and Sophia feel comfortable and supported. It's especially lovely to know that Sophia was still talking about the experience the next day — a clear sign that she felt at ease and understood. Creating that kind of connection with young people is so important to us. If there’s anything more we can do to support you and your daughter, please don’t hesitate to reach out. Wishing you both all the very best!