Harley Mind Care

Thank you for taking the time to share this, and we're glad the clinical care you received met your expectations. We're genuinely sorry that our administrative service did not. Having to chase repeatedly for your report, and waiting on a callback and a therapist recommendation that didn't arrive, is not the standard we hold ourselves to, and we understand how frustrating that must have been. We would like to put this right. Please contact us at hello@harleymindcare.com or 020 7047 8888 and we will follow up on your outstanding report and CBT therapist recommendation as a priority. We are also reviewing our administrative processes so that patients receive the timely, reliable communication they should expect from us. With warm wishes, The Harley Mind Care Team

Thank you so much for taking the time to share this. It means a great deal to us to hear that the reminders, clear information, and responsiveness from our team made it easier for you to access and navigate our services. As a practice, we want care to feel reachable and clear for everyone we serve, and we're especially glad that our support worked well for you as a neurodivergent individual — that matters deeply to us. We'll make sure your kind words reach our administrative team and staff. Wishing you all the very best. With warm wishes, The Harley Mind Care Team

Thank you so much for taking the time to share your experience. We're delighted that the team at Harley Mind Care could support you during your transition to the UK, and that Dr Islam Heliel was able to provide you with the care and continuity you needed. We understand how unsettling it can be to move countries while managing an existing condition, and we're so pleased we could help ensure continuity of your ADHD care while your UK assessment is underway. Our psychiatrists are committed to providing timely, compassionate, and patient-centred care, and feedback like yours means a great deal to the whole team. If you ever have any questions as your assessment progresses, please don't hesitate to get in touch. We're here to support you every step of the way. With warm wishes, The Harley Mind Care Team

Thank you for your kind words. We're so pleased you felt supported by the team at Harley Mind Care. Providing compassionate, patient-centred mental health care is at the heart of what we do, and feedback like yours means a great deal to us. Please don't hesitate to reach out if we can help further. With warm wishes, The Harley Mind Care Team

Thank you for reaching out to Harley Mind Care. We’re happy to hear about the clarity and support you felt during your experience, and we truly appreciate your feedback. If there’s anything further you’d like to share about your journey with us—good or to improve—please don’t hesitate to let us know. Our team is here to listen and ensure your experience remains positive and smooth. Wishing you continued well-being, The Harley Mind Care Team

Thank you for taking the time to share this feedback, and we're glad to hear your assessment experience was positive. We're sorry that our administrative service fell short of the standard we aim for, and that the response to your request for a diagnostic confirmation letter left you dissatisfied. This isn't the experience we want for our patients. We'd welcome the opportunity to look into this for you directly. Please contact our team at hello@harleymindcare.com or 020 7047 8888 so we can review your request regarding the documentation you need and see how we can help. We take feedback like yours seriously, as it helps us improve our service for everyone. With warm wishes, The Harley Mind Care Team

Thank you so much for sharing this heartening review! We’re so glad Kiran has been such a supportive presence for your daughter—her ability to create a safe, open space makes all the difference. It’s wonderful to hear the sessions are already helping. If you ever have questions or need support, we’re right here.