Skin Lesion Removal (Warts, Verruca, Moles and Skin Tags)

Skin Lesion Treatments

Everything about this experience was first rate

Benign (Non-Cancerous) Skin Conditions

Minor Skin Surgery

The clinic overall was welcoming and a very pleasant environment to address my situation.

Hip Replacement (Hip Arthroplasty)

Total Knee Replacement

Excellent facilities and friendly, supportive staff. I was at ease throughout.

Easy parking, friendly staff, slight wait for OPA otherwise good

Back Pain

Lower Back Pain

Dr  Smth  was friendly and professional. He put me at ease quickly and helped me understand my issue easily.

Inguinal Hernia Repair

Facet Joint Injection

Spinal Injections for Pain

Sacroiliac Joint Injection

Day Centre Waiting and Chronic Pain Clinic experiences 25th September 2026
The experience with Dr James was excellent.  Thank you.

However, there are several matters that concerned me on the day of the procedure at the day unit which could easily be rectified and make the experience less stressful. Please forward my comments to the correct department.

The entrance doors to the Day unit reception and those into the corridor to the patient waiting  rooms are so heavy to push unit open that myself (aged 80 with spinal problems), and several other patients found it difficult to get access, there were no offers of assistance except from members of the public who themselves were patients.
In the small ladies waiting room designed for 7 patients, all of us waiting up to 4 hours, at one point we had 9 ladies in the room as well as various medical staff coming to interview patients. These were not safe conditions for patients with compromised immune systems who need to avoid infections. One lady cancer patient was still there waiting at 3.45pm having arrived at 7.30am
There was no information as to when you would be called and this made it difficult for those of us who were not “nil by mouth” to get refreshments and food if you were lucky enough to have some had to be consumed alongside people who were “nil by mouth”.
In the two toilet cubicles I visited the washbasin tap drips constantly and waste water. Might be worth checking and changing some washers?
It could have been so much better.

Thank you for reading my comments, Caroline 

The atmosphere at the clinic was calming, staff helpful and friendly. I was seen on time. 
Dr Kellow listened, responded, explained clearly and clarified if I didn't understand. His professional and patient manner put me at my ease. With regards to next steps forward, Dr Kellow gave me options, advised and then, with my agreement a plan was made. 
I have a sense of trust in Dr Kellow and feel that I am receiving the best possible medical advice and support.

Dr Frances O'Higgins

About Dr Frances O'Higgins

Education

Languages spoken

Dr Damien Smith

5.00

(6 total patient reviews)

Dr. Tahsin Zatman

5.00

(39 total patient reviews)

Dr Arul James

4.94

(93 total patient reviews)

Dr Nigel Kellow

5.00

(11 total patient reviews)

Sulis Hospital Bath

4.88

(200 total patient reviews)

Bath Clinic (part of Circle Health Group)

4.86

(193 total patient reviews)

Nuffield Health Bristol Hospital

4.88

(339 total patient reviews)

Practice Plus Group Hospital, Emersons Green

4.85

(154 total patient reviews)

Locations

Spire Bristol Hospital

Opening hours

Facilities

Opening hours

Facilities

Nuffield Health Bristol Hospital

Opening hours

Royal United Hospital Bath

Opening hours

Reviews