4.87
108 reviews

BMI The Blackheath Hospital 

40-42 Lee Terrace, London, United Kingdom, SE3 9UD 

Overall Rating

Overall
4.87
Friendliness
4.85
Wait time
4.86
Cleanliness
4.9

Top feedback

“I was treated well at Blackheath Hospital“
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Welcome to BMI The Blackheath Hospital

About

Any medical issue can be a source of worry. At BMI The Blackheath Hospital we offer a fast, efficient and high quality service with prompt appointments and leading consultants. If you find you need surgery you will always be seen by an experienced surgeon because we only work with experienced surgeons.

BMI The Blackheath Hospital is part of BMI London, with 15 hospitals and outpatient clinics spanning the capital, BMI London responds to the diverse medical needs of London's population providing diagnostic, surgical and rehabilitative care across a full range of acute and chronic conditions.

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Opening hours

Location

Treatments and Fees

Included
  • Medical and lifestyle questionnaire
  • Dietary assessment
  • BMI Guide to healthy living
  • Personalised medical report and recommendations
  • Lifestyle consultation with nurse
  • Blood pressure
  • Body composition (height, weight, hip to waist, BMI and body fat percentage)
  • Lipid profile
  • Check for Diabetes including HbA1c
  • Cardiovascular risk score
  • Urine analysis (3 tests for diabetes infection and kidney function)
  • Vision and hearing
  • Female Specific Breast cancer awareness
  • Male Specific Testicular cancer awareness
Excluded
  • There are 4 different BMI health assessments please contact hospital for more information
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Reviews

All staff very friendly and kind on every visit . Always ready to help & advise.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-07-2020

Friendly staff, physio was good, never had to wait around. End to end great!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-07-2020

Very clean and convenient hospital. Easy to make appointments, and very well organised

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-07-2020

Parking is generally not that great. I usually take the bus, otherwise it is a generally clean place with friendly staff.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
06-07-2020

All good.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-07-2020

Nice hospital. Easy to access.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-07-2020

It would have been better if the builders working on the building were not parked in patient parking spaces Everyone in the hospital were very helpful and friendly

Overall
4
Friendliness
4
Wait time
5
Cleanliness
4
03-07-2020

Good Hospital. Friendly and helpful staff.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-07-2020

A wonderful hospital , friendly helpful staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-07-2020

Friendly staff guarding the entrance with PPE and a thermometer, reception and nurse taking samples, was very quick and easy. Same at outpatients where consultation took place.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
02-07-2020

The car park can be a problem, as it is too small for the volume of patients needing to use it and people often double park or park very close to your car, to squeeze their car in. Most reception staff were friendly and helpful. I made an appointment at the appointment desk with a lady who appeared to want to be elsewhere.

Overall
4
Friendliness
4
Wait time
5
Cleanliness
5
02-07-2020

Fantastic hospital! Easy access and parking.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-06-2020

Lovely hospital. Very clean. Staff were nice and very helpful. Efficient service. Professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-06-2020

We had a lovely experience.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-06-2020

Very efficient.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-06-2020

Excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
20-06-2020

Always a pleasant and efficient experience visiting Blackheath hospital.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
03-06-2020

Small, local hospital which is perfect for regular outpatients' visits.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
29-05-2020

Great facilities

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-05-2020

Clean and friendly stuff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-05-2020

I have been coming to Blackheath hospital for many years now and I have always found the staff very helping, caring and professional. The administration staff are very helpful when checking in and making another appointment and I have regularly blood tests and the staff are always so lovely and caring. Very polite and knowledgeable. I have also had a number of scans and mri X-rays and the staff again have been lovely. So reassuring. The environment is always very clean and professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-05-2020

The whole experience of having a hip replacement was so good its a shame I don't need the other one doing!! From the time I entered the hospital until I left I was treated with nothing but care and curtesy. Each member of staff was considerate and very efficient at all times. The pain management regime was perfect, not having any pain at all during my stay of three days.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
15-05-2020

The facilities in the hospital were very good and this was made even better by the staff who cared for me during my brief stay. They made me feel at ease and provided updates on operation times and when I could leave. Further information and guidance was provided when I was fit to leave hospital.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
11-05-2020

Always a very good experience there always kind and helpful and hardly any waiting time

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
21-04-2020

-

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-04-2020

Very happy with my whole experience and treatment. All the staff were very friendly and helpful.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-04-2020

The Blackheath Hospital must be one of the friendliest I have been to. The staff were professional, calm and very helpful whilst I was there for 4 days. From catering to nursing, everything was such that I felt totally at ease and able to concentrate on recovery from my operation. Thank you to all. Michael

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
07-04-2020

Friendly and clean atmosphere.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
30-03-2020

Very efficient.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-03-2020

Clean, friendly , very nice.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
26-03-2020

The ward Staff attitude could have been better and more friendly. Not very willing or keen to be there. The cleaners - buff and clean the floor at 9pm and I found that unfair as I was trying to sleep as I felt very very sick and it was very noisy. The room itself was quite dated and shabby. The theatre staff and anaesthetist were wonderful! The kitchen staff were also amazing! - great Apple crumble :)

Overall
2
Friendliness
2
Wait time
5
Cleanliness
4
24-03-2020

Excellent experience. No issues. Paediatric nurse (Josie) was wonderful.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
24-03-2020

As I would expect

Overall
4
Friendliness
4
Wait time
5
Cleanliness
5
23-03-2020

Good choices of professionals in south London

Overall
3
Friendliness
3
Wait time
4
Cleanliness
4
17-03-2020

Close to home

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
16-03-2020

All excellent

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
13-03-2020

It was an overall good experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
10-03-2020

Professional, efficient, friendly service provided by the team at this hospital. Never been admitted to a hospital before, so was put totally as ease and treated very well indeed.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
08-03-2020

I had my surgery for Rotator cuff repair at The Blackheath hospital and was an overnight patient. I found everybody right from the reception staff to the medical staff to be welcoming and very professional. My stay was pleasurable and I could not fault any part of my treatment or stay. Excellent service and highly recommended. Thankyou.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
06-03-2020

Nice clinic

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2020

Very good experience through out the hospital

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
05-03-2020

Very pleased with the treatment

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
29-02-2020

I was only here overnight (18 hours) but found the staff very friendly and reassuring . The facilities were very clean and more than adequate. Information and advice was clear, timely and concise.

Overall
5
Friendliness
5
Wait time
4
Cleanliness
5
28-02-2020

Excellent, well cared for!

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
28-02-2020

Efficient and friendly staff

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
27-02-2020

From the staff at the reception to the various care team members (nurses/ physio etc), I could not have felt more looked after; this includes the follow-up call which i received.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
25-02-2020

Didn’t have to wait long and time to be seen for a scan was fast as well

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-02-2020

One stop process and great to get answers at the same visit. The consultant was very friendly but also very professional.

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-02-2020

Overall good experience

Overall
5
Friendliness
5
Wait time
5
Cleanliness
5
22-02-2020

Convenient place

Overall
5
Friendliness
5
Wait time
5
Cleanliness
4
19-02-2020