4.85
221 reviews

BMI The Blackheath Hospital 

40-42 Lee Terrace, London, United Kingdom, SE3 9UD 

Overall Rating

Overall
4.85
Friendliness
4.83
Wait time
4.83
Cleanliness
4.89

Top feedback

“I was treated well at Blackheath Hospital“
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Welcome to BMI The Blackheath Hospital

About

Any medical issue can be a source of worry. At BMI The Blackheath Hospital we offer a fast, efficient and high quality service with prompt appointments and leading consultants. If you find you need surgery you will always be seen by an experienced surgeon because we only work with experienced surgeons.

BMI The Blackheath Hospital is part of BMI London, with 15 hospitals and outpatient clinics spanning the capital, BMI London responds to the diverse medical needs of London's population providing diagnostic, surgical and rehabilitative care across a full range of acute and chronic conditions.

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Opening hours

Location

Treatments and Fees

Included
  • Medical and lifestyle questionnaire
  • Dietary assessment
  • BMI Guide to healthy living
  • Personalised medical report and recommendations
  • Lifestyle consultation with nurse
  • Blood pressure
  • Body composition (height, weight, hip to waist, BMI and body fat percentage)
  • Lipid profile
  • Check for Diabetes including HbA1c
  • Cardiovascular risk score
  • Urine analysis (3 tests for diabetes infection and kidney function)
  • Vision and hearing
  • Female Specific Breast cancer awareness
  • Male Specific Testicular cancer awareness
Excluded
  • There are 4 different BMI health assessments please contact hospital for more information
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Reviews

4.85 Overall Patient Trust rating
Overall Experience
Wait time
Cleanliness
Friendliness
Echocardiogram
10/221
Chest Pain
5/221
Palpitations
5/221
Arrhythmia (irregular heartbeat)
4/221
ECG (electrocardiogram)
4/221
Hearing loss
4/221
Inguinal Hernia
4/221
CT Coronary Angiogram
3/221
Acid Reflux
2/221
Adult Ear, Nose & Throat Surgery
2/221
Atrial Fibrillation
2/221
Breast Reduction
2/221
Breast Uplift Surgery (Mastopexy)
2/221
Cardiac Investigations
2/221
Cardiology
2/221
Ear Wax Removal
2/221
Hand Surgery
2/221
Hip Replacement
2/221
Nasal polyps
2/221
Paediatric Dermatology
2/221
Paediatrics (children's doctor)
2/221
Shoulder Pain
2/221
Sinus Surgery
2/221
Tonsillectomy
2/221
Weight Loss & Bariatric Surgery
2/221
24 hour blood pressure monitor
1/221
Allergic rhinitis (hayfever)
1/221
Arthritic knee
1/221
Barrett's Oesophagus
1/221
Benign Prostatic Enlargement
1/221
Biomechanics and Gait Analysis
1/221
Bowel Cancer Screening
1/221
Breast Surgery
1/221
Broken Nose
1/221
Bunions (Hallux Valgus)
1/221
Calcium Coronary Score
1/221
Cardiovascular disease
1/221
Carpal Tunnel Decompression
1/221
Coeliac Disease
1/221
Colonoscopy
1/221
Dermatology
1/221
ECG (Electrocardiogram)
1/221
ECG Monitor
1/221
Ear Infections
1/221
Ear Nose & Throat Surgery
1/221
Earwax Impaction
1/221
Endoscopy
1/221
Eustachian tube
1/221
Excision of lump on wrist
1/221
Follow up from an ECG at a work medical.
1/221
Foot & Ankle Surgery
1/221
Foot Fractures
1/221
Foot Pain
1/221
Frozen Shoulder
1/221
Functional endoscopic sinus surgery (FESS)
1/221
Gait Analysis
1/221
Gallbladder Removal (Cholecystectomy)
1/221
Grommet insertion
1/221
Hallux Limitus or Hallus Rigidus
1/221
Hammer Toes
1/221
Head and neck lumps
1/221
Heart Failure
1/221
Heart murmur
1/221
Heel Pain
1/221
Hernia
1/221
High Blood Pressure
1/221
Hip Surgery
1/221
Hip arthroplasty
1/221
Hypertension (High Blood Pressure)
1/221
Knee Pain
1/221
Knee Surgery
1/221
Labyrinthitis
1/221
Lipoma
1/221
Microscopic Laryngeal Surgery
1/221
Mole Check
1/221
Orthoses (Insoles)
1/221
Overactive Bladder
1/221
Paediatric Ear, Nose & Throat Surgery
1/221
Podiatry
1/221
Rotator Cuff Injury
1/221
Septoplasty
1/221
Sinusitis
1/221
Sports Injuries
1/221
Sports Injury
1/221
TMJ Pain
1/221
Tachycardia
1/221
Tendon Repair
1/221
Tennis Elbow (Lateral epicondylitis)
1/221
Throat problems
1/221
Tic disorder
1/221
Tinnitus
1/221
Tonsillitis
1/221
Urology
1/221
Vertigo
1/221
Vestibular Neuritis
1/221
Video Consultation
1/221
blocked ears resolved by microsuction
1/221
general check up
1/221
left shoulder impingement and rotator cuff repair
1/221
shortness of breath
1/221
torn ligament
1/221
ulcerated tongue
1/221
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Sort by:
Overall
(5/5)
Friendliness
(5/5)
Wait time
(3/5)
Cleanliness
(5/5)
Patient seen for:
Lipoma
Welcoming and staff were friendly.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Palpitations
From the time I went in to the time I see the Doctor I never had time to sit down only to fill in the form everybody was on the ball very quick.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Breast Reduction
Friendly staff
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Gallbladder Removal (Cholecystectomy)
Pleasant experience at Blackheath Hospital. All hospital staff were patient and made me feel at ease during my gallbladder removal surgery.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Atrial Fibrillation
Appointment was on time and the waiting area was clean and quiet. Reception were efficient and friendly.
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Shoulder Pain
The hospital felt very covid safe and as a nervous patient the staff immediately put me at ease. Lovely room, kind, attentive staff and nice food.
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Overall
(1/5)
Friendliness
(1/5)
Wait time
(2/5)
Cleanliness
(5/5)
Patient seen for:
Adult Ear, Nose & Throat Surgery
The nurses at BMI Blackheath Hospital practice nurse had an argument in front of me as the practice nurse wanted to take my one but as my condition had changed for the worse the nurse said no she would. The practice nurse got angry and argued in front of me saying she should do it as she was promised so. This was straight after my surgery. Then the nurses would come and take my one very rarely, maybe once in 2 hours and the next day I had a temperature of 37.8 and I said I felt very unwell and the nurse said I felt warm but she will look for a thermometer as the one she had didn't work. She didn't come back. I called the bell after 1 hour and a half and she very grumpily responded and came and measured my temp and it was high. It then took another hour before she brought my medicine.The nurses would speak in an extremely rude manner. I had a drain tube in my neck after the operation and the doctor said it needed to be removed the next day. The next day, the nurse came in with a health care advisor who had previously changed the sheets to my bed and said that the health care advisor would be removing my drain as she needed practice. I said no and I wanted the nurse to do it as I didn't want to be practiced on, but the nurse strongly insisted and she didn't seem to care what I wanted. The nurse was telling the health care advisor to twist and pull lightly a few times. The nurse was holding my hand and arm and the health care advisor pulled the whole thing off at once and I was in absolute agony. I started crying, I couldn't even scream or speak properly as my voice had been affected by the surgery. The Heath care advisor said 'don't worry it's over now, you're a strong girl'. She then put a dressing on the open wound and the sticker of the dressing was placed on top of my stitches where the doctor had operated on the day before. The nurse said to her in front of me that she shouldn't have put it on top but it wasn't a big deal. The nurse gave me 4 dressings to take home and change myself the following days. I was so shocked. I asked to see my doctor as I was clearly not getting through to the nurses and they did not care at all for my wishes and were extremely rude and the nurse did not call the doctor at all and after a few hours she came into my room and said the doctor had left. I called the secretary of the doctor and got through to the secretary of the doctor and she put me through to the head nurse. Once I explained what had happened the head nurse was quite shocked and she asked me to call the nurse in and ask her to book an appointment with a doctor and have the dressing removed as it shouldn't be there. I asked to be discharged and even though I had a temperature that day, I had absolutely no trust in the aftercare team and just wanted to be home and go to the NHS if needs be. When the nurse came to discharge me I told her what the head nurse had said to me on the phone and she got really agitated. She said she would remove the dressing herself, I said no, she continued to insist and said she did this everyday, in the end she took the dressing off. I have pictures of the whole thing. It is absolutely shocking how I was treated by the nurses at this hospital. There was one nurse working the night shift, who was absolutely lively and she treated me so well and was so caring. However other than her, there was no one else that treated me with even the slightest bit of care, respect or dignity. I was so glad to be out of there. On my second day at home, the wound where the drip was in was infected, when I spoke to the doctor he said that I should have been prescribed antibiotics before being discharged. I was not given antibiotics and I now have an infection on my neck and have had to make the two hour journey to come back to the hospital to see the doctor. All this was because of the lack of care from the staff after the operation. The doctor was great and the procedure went well. I just can't believe that I am now in this position due to the nurses aftercare.
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Overall
(5/5)
Friendliness
(4/5)
Wait time
(5/5)
Cleanliness
(4/5)
Patient seen for:
Tachycardia Echocardiogram ECG (Electrocardiogram)
Efficient operation - I thought there were a little too many people gathered in reception in times of COVID-19, but everything else was well spaced out and organised effectively. I felt very safe when seen by my specialist and his assistant
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Echocardiogram Calcium Coronary Score CT Coronary Angiogram
Blackheath Hospital was excellent, with friendly staff, safe and well organised Covid measures and I was seen exactly on time
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Overall
(5/5)
Friendliness
(5/5)
Wait time
(5/5)
Cleanliness
(5/5)
Patient seen for:
Inguinal Hernia Hernia
Helpful and courteous staff always.
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Other Reviews