73 results found for TRAUMA/COMPLEX TRAUMA Clinics in MOORGATE, CITY OF LONDON

Efficient and effective. Well recommended.

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Good location in London.

Always pleasant staff at reception Minimal waiting time on the rare occasions when there is

I cannot find anything negative to say about Kipapa, I found the overall experience beneficial.

The location was easy to walk to from Bond Street tube station. There was lift access for accessibility and clearly signposted. Aysha and Rebecca were friendly in the reception and offered us refreshments and we were seen shortly after. Dr Georgiana was warm and friendly and out us as ease as well as answered all our questions. Dr Marlow was so warm and friendly, he instantly built a good rapport and made us feel welcome. Her took his time to explain everything and really made us feel heard and understood. We really liked his manner and personality which was down to earth and approachable. He was very patient and tolerant and you could tell he was an expert with the way he pitched the information to suit his audience. When speaking to three child he adapted his language and when speaking to me, he was able to tell that I liked information so he met my needs by explaining things in more depth. We have had two wonderful experiences with Dr Marlow and his team and we are thankful that we chose recognition health as a result. Thank you

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Entering the lady at reception says straight down the corridor to room 6. Door at the end of the corridor says waiting room 3 so I go back and ask and she says yes. Going in, room 6 says do not disturb. But I’m wondering if it’s been left like that by accident. There’s the sound of wind playing but no sign explaining why so I spend a few minutes trying to figure out if it’s wind or a speaker. This could be handled by explaining clearly where to go and what will happen - particularly important to people who are neurodivergent, which is why I’m here. I’m anxious enough without extra cognitive load. She could say “Straight down the corridor into waiting room 3, the doctor is in room 6. If it shows do not disturb then wait and he’ll be with you shortly. There’s a speaker playing wind sounds to try to put you at ease.”

Really helped me

An incredibly supportive environment, staffed by highly competent and caring individuals.