29 results found for DEREALISATION Clinics in MOORGATE, CITY OF LONDON

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

From the time you step in you are treated with the utmost respect and everyone was so attentive

An incredibly supportive environment, staffed by highly competent and caring individuals.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

The location was easy to walk to from Bond Street tube station. There was lift access for accessibility and clearly signposted. Aysha and Rebecca were friendly in the reception and offered us refreshments and we were seen shortly after. Dr Georgiana was warm and friendly and out us as ease as well as answered all our questions. Dr Marlow was so warm and friendly, he instantly built a good rapport and made us feel welcome. Her took his time to explain everything and really made us feel heard and understood. We really liked his manner and personality which was down to earth and approachable. He was very patient and tolerant and you could tell he was an expert with the way he pitched the information to suit his audience. When speaking to three child he adapted his language and when speaking to me, he was able to tell that I liked information so he met my needs by explaining things in more depth. We have had two wonderful experiences with Dr Marlow and his team and we are thankful that we chose recognition health as a result. Thank you

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Always a good experience at HCA and the Wellington Hospital. Staff very professional and friendly. Facilities are clean and comfortable.

Nurses are super kind!

Receptionists can sometimes be a little brusque, but otherwise very good overall.

My experience with Living Mind was a very pleasurable one. The staff were friendly and made me feel at ease. I was able to ask as many questions and raise my concerns about the procedure. They were extremely helpful.