17 results found for INFECTIOUS DISEASES Clinics in MOORGATE, CITY OF LONDON

Very helpful staff, warm ambiance, great facilities and services

I had a home visit for a blood test from Chiamaka, she was so friendly & reassuring. She was so pleasant to have in my house & to take my blood. Cannot sing her praises enough with how comfortable and ease she made me feel.

Everything went smoothly - from pre-appointment registration to ultrasound and check up on the day.

From the time you step in you are treated with the utmost respect and everyone was so attentive

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

I found the experience very good indeed.

I received real advice on what I should do.

Fast and smooth experience

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.