76 results found for SHOULDER ARTHROSCOPY Clinics in CHINATOWN, WEST END

Very helpful staff, warm ambiance, great facilities and services

my experience at the princess grace hospital was first class with friendlly and efficient staff always on call i would not hesitate to recomend the hospital to anyone.

All staff members were friendly, attentive and welcoming. My room was exceptional and everything was very quick and efficient.

The operation on my left wrist had to be delayed by a few hours because a previous patient had overrun but the hospital ensured that this was not much of an inconvenience to me. Nursing and care and all staff of a very high standard.

Efficient and effective. Well recommended.

I found the experience very good indeed.

Convenient to get to. Welcoming, clear, helpful staff

Efficient and friendly

Efficient and timely, almost no wait time which is always appreciated!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.