123 results found for MORPHOEA Clinics in ENGLAND, UNITED KINGDOM

Excellent care, thank you.

Everyone was so welcoming, professional and caring. Lovely experience from start to finish.

The reception people are nice and helpful, made the waiting time an agreeable experience

All staff very helpful and friendly.

Very positive

All the staff were very friendly and attentive.

Very pleased with my visits to New Victoria Hospital.

Good location in London.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Excellent experience and I am a medical insider