62 results found for IMAGING (SCANS) Clinics in MOORGATE, CITY OF LONDON

From the time you step in you are treated with the utmost respect and everyone was so attentive

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I had a home visit for a blood test from Chiamaka, she was so friendly & reassuring. She was so pleasant to have in my house & to take my blood. Cannot sing her praises enough with how comfortable and ease she made me feel.

Very helpful staff, warm ambiance, great facilities and services

The staff were super friendly, especially the receptionists and the nurses. There was construction going on every time we were visiting, which was a little noisy.

I was seen by Triona and Lizzie. They were absolutely lovely. Extremely polite, professional, explained everything nicely and clearly, and they made the entire appointment a pleasure. I felt safe, comfortable, respected and valued as a patient. Thank you very much from Varsha Thakore

Professional and friendly service.

Good hospital excellent facilities

Very friendly, efficient and timely service. I arrived early and was seen early.

Good, efficient experience